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Conifer Realty in Rochester, NY

Conifer Realty is a senior community in Rochester, NY.

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Conifer Realty in Rochester, NY

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Conifer Realty

183 East Main Street, Rochester, NY 14604

To contact a resident: (585) 324-0500

For more information about senior living options: (866) 208-4318

2.2 from 34 reviews
5 stars
8
4 stars
2
3 stars
0
2 stars
3
1 stars
21

Overall Review of Conifer Realty

caveat 11 reviews mention this

Communication and office access disappoint

Many residents report difficulty reaching anyone by phone, email, or in person.

Across numerous reviews, residents describe being unable to get the office to answer, return messages, or follow through after contacting management. Several reviews specifically call out limited on-site presence and a lack of live staff to speak with. Others describe outreach requests going unanswered for weeks. A smaller set of residents report better resolution after a particular regional or on-site staff member became involved.

caveat 8 reviews mention this

Maintenance and repairs often drag

Residents frequently describe repairs not getting addressed in a timely way.

Multiple residents say issues they reported were not fixed, including problems with elevators and broken building features. Reviews also mention heat not working and maintenance responses that did not lead to a clear resolution. Some residents describe tenants taking on repairs themselves when management or maintenance did not. A few reviews acknowledge improvement after escalation, but still note ongoing concerns.

caveat 5 reviews mention this

Cleanliness, pests, and trash concerns

Several reviews mention unclean common areas and pest problems.

Residents raise concerns about garbage and floors not being cleaned, with one review describing repeated cleanliness issues. A separate group of reviews specifically mentions mice or other pest problems and describes complaints not being resolved. Other residents also describe the property as dirty or rundown, pointing to building condition as part of the broader concern.

common 3 reviews mention this

Enforcement and some staff support

Some residents credit specific staff for professionalism and problem attention.

While many reviews criticize management responsiveness, a few describe positive experiences with individual staff members. One resident praises a community contact for professionalism and handling events, and another highlights a manager’s willingness to show up to address kitchen and bathroom issues. There is also a review noting that property rules are being enforced and that rents feel more aligned with current trends, as long as residents follow requirements.

caveat 4 reviews mention this

Rent hikes and extra charges criticized

Some reviews criticize rent increases, double charges, and fees.

A number of residents describe money problems related to rent and payments. Reviews include claims of rent being charged twice with returned payments and additional fees, along with complaints that rent increased even when residents rely on SSI. One review also frames pricing and corporate behavior as greedy or exploitative. At least one resident counters that pricing feels less like overcharging, but only after rules are followed and rent updates are kept current.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • Greater Rochester International (4 miles away) Greater Rochester International (4 miles away)

Nearby Places of Interest

This area of Rochester, New York offers a vibrant and diverse community with convenient access to various amenities. Within close proximity, there are several cafes offering a variety of coffee options and eateries that cater to different tastes. Additionally, numerous parks provide beautiful green spaces for outdoor activities and relaxation. The neighborhood is also well-equipped with medical facilities, including hospitals, pharmacies, and physician services, ensuring residents have access to high-quality healthcare. Overall, this area provides a comfortable and convenient living environment for seniors looking to settle in a dynamic urban setting.

Cafes

  • Java's Cafe (0.3 miles)
  • Ugly Duck Coffee (0.5 miles)
  • Locals Only (0.6 miles)
  • 1872 Cafe (0.9 miles)
  • New City Cafe (2.1 miles)
  • Starbucks (2.4 miles)

Parks

  • Martin Luther King Jr Memorial Park at Manhattan Square (0.3 miles)
  • Highland Park (1.7 miles)
  • Durand Eastman Beach (1.9 miles)
  • Cobbs Hill Park (1.9 miles)
  • Seneca Park (2.8 miles)
  • Genesee Valley Park (2.9 miles)

Restaurants

  • Fifth Frame Brewing (0.3 miles)
  • The Vesper (0.3 miles)
  • Strangebird (0.5 miles)
  • Roc Brewing Co. (0.5 miles)
  • Genesee Brewhouse (0.6 miles)
  • Jim's On Main (0.8 miles)
  • Rochester Public Market (1.1 miles)

Transportation

  • Amtrak (0.5 miles)

Physicians

  • Imaging Center - Alexander Park (0.7 miles)
  • Allergy & Rheumatology - Rochester/Alexander Park (0.8 miles)
  • Pain Management Center (1.4 miles)
  • Highland Hospital Radiation/Oncology (1.4 miles)
  • Occupational Medicine Services (1.7 miles)
  • Urmc Labs (2.1 miles)
  • Culver Medical Group (2.1 miles)

Hospitals

  • Strong Memorial Hospital (0.9 miles)
  • Highland Hospital (1.4 miles)
  • Strong Memorial Hospital - Cardiology (2.4 miles)
  • SMH Nicu (2.5 miles)
  • James P Wilmot Cancer Center (2.5 miles)
  • Neuro ICU 8-1200 (2.5 miles)
  • University Of Rochester Medical Center Surg/Path Lab (2.5 miles)

Pharmacies

  • Highland South Wedge Pharmacy (1.1 miles)
  • Highland Hospital Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Genesee Campus Apothec (1.6 miles)
  • Walgreens (2.2 miles)
  • Southside Apothecary (2.3 miles)

Places of Worship

  • Artisan Church (1.7 miles)

Frequently Asked Questions

Where is Conifer Realty?

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