The Brightonian in Rochester, NY

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The Brightonian in Rochester, NY

Information last verified:

1919 Elmwood Avenue, Rochester, NY 14620

For more information about senior living options: (844) 490-3973

2.9 from 31 reviews
5 stars
12
4 stars
3
3 stars
1
2 stars
1
1 stars
14

Overall Review of The Brightonian

Pros

  • pro The facility spends ample time with residents and provides plenty of attention.
  • pro The medical team and aides were attentive and very pleasant.
  • pro The atmosphere was loving and caring, and the staff were hands-on.
  • pro Therapists were incredibly caring and knowledgeable, creating a personalized recovery program.
  • pro The Brightonian is cozy and welcoming.
  • pro Post-hospital care is excellent, with great OT and PT therapy and supportive staff.
  • pro The staff consistently strive to provide the best possible care.

Cons

  • pro The staff were lazy and unresponsive, leaving the resident to sit in urine for hours.
  • pro The food was rubbish and not fit for a dog.
  • pro The sheets were rarely changed and the resident was not showered.
  • pro Medications were not given on time, leaving patients without proper care.
  • pro The facility smelled horrendous and looked run down.
  • pro Staff were unprofessional, discussing patients' charts in the hallway.
  • pro The reviewer felt the father was neglected during his stay.
  • pro Sick residents were kept in the same rooms as those who weren't sick, letting infections spread.

Review

This community is best suited for families seeking intensive short‑term rehabilitation where the emphasis is on highly personalized therapy and hands‑on care. When a loved one needs frequent PT and OT, with staff who actively monitor progress and adjust a recovery plan, Brightonian can deliver measurable gains in mobility and function. The strongest declarations from families center on the rehab experience: attentive clinicians, thorough therapy scheduling, and a sense that recovery is the explicit priority. Private rooms and a homey, if not gleaming, atmosphere also help residents feel secure as they work through their recovery.

Those who should consider alternatives are families prioritizing a consistently modern setting, flawless daily operations, or dementia‑care environments with uniform staffing and rapid response to needs. Several reviews raise red flags about variability in care, with accounts of delayed response to call bells, uneven hygiene practices, and concerns about medication handling. Some families describe unprofessional behavior, inconsistent staffing, and experiences that undermine trust. For long‑term care or ongoing health needs beyond rehab, these studies suggest looking at facilities with a more uniformly reliable day‑to‑day routine and stronger accountability.

The best pros, the rehab results, the attentive medical team, and the thorough, ongoing communication about care plans, are designed to offset the most important cons only partially. When the goal is recovery, the frequent bedside attention, personalized therapy, and clear documentation can translate into real progress and a smoother discharge process. Private rooms and an atmosphere that feels comfortable and less clinical can aid in a resident’s morale during a challenging rehab journey. Yet these advantages do not fully neutralize concerns about consistency and safety raised by other families, especially for residents who require steady, 24/7 oversight or who are vulnerable to neglect or medication errors.

In practice, Brightonian exhibits a real dichotomy: a rehab‑centric operation that can produce strong, tangible gains, paired with reports of uneven care quality in other areas. Therapy teams are praised for their expertise and dedication, and when care plans are managed well, transitions home can be well coordinated. However, stories of delayed assistance with call lights, alleged lapses in hygiene, and complaints about staff attitudes create a credibility gap that savvy families will want to close before choosing. The existence of a dedicated rehabilitation atmosphere is real, but it coexists with experiences that undermine confidence in daily safety and comfort.

For prospective families, the decision hinges on priorities and risk tolerance. If the priority is restorative progress and a highly engaged therapy staff, Brightonian often meets those needs with concrete progress and attentive professionals. Do not assume, however, that daily care will feel flawless or that all shifts maintain the same standard. Families should verify current staffing stability, ask to see recent care plans and progress notes, request specifics on call‑light response times, and tour both the rehab unit and the long‑term areas with a critical eye toward cleanliness, odor, and maintenance. Inquire about medication management procedures and any recent incidents, and talk to current residents or families about day‑to‑day experiences beyond therapy sessions.

In the end, Brightonian serves a targeted niche: effective, hands‑on rehabilitation where the clinical team truly focuses on recovery, supported by a private‑room, home‑like setting. For residents whose needs center on rapid functional gains and whose families are prepared to monitor daily care quality, this facility can be a strong choice. For those seeking a consistently pristine environment, uniformly high daily care standards, or specialized, dementia‑focused supervision, alternatives with stronger reputations in safety, hygiene, and staff reliability are worth exploring. The bottom line is clear: rehab outcomes matter, but they must be weighed against the variability in everyday care and the comfort level with ongoing oversight.

Features

Housing

  • 54 resident community capacity 54 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Greater Rochester International (4 miles away) Greater Rochester International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Brightonian in Rochester, NY is an assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community provides a comfortable and convenient living environment with fully furnished accommodations, private bathrooms, and Wi-Fi/high-speed internet access.

Residents can enjoy various activities and socialize with fellow residents through scheduled daily activities, resident-run activities, and fitness programs. The community also offers concierge services to assist residents in planning day trips and accessing local amenities.

For those who require assistance with daily living tasks, the Brightonian provides 24-hour supervision and call system, as well as assistance with bathing, dressing, and transfers. Medication management and special dietary restrictions are also taken care of by the dedicated staff members.

The community features multiple dining options with restaurant-style dining serving delicious meals prepared according to special dietary restrictions such as diabetes diet. Additionally, there are cafes and restaurants nearby for residents who wish to explore local dining options.

Transportation arrangement is available for non-medical purposes as well as doctor's appointments. Community-operated transportation ensures that residents can easily access nearby parks, pharmacies, physicians' offices, places of worship, and hospitals.

The Brightonian also focuses on mental wellness by providing a mental wellness program aimed at promoting emotional well-being among residents.

Overall, the Brightonian in Rochester, NY offers a vibrant assisted living community where residents can comfortably enjoy their retirement years while receiving the necessary support and care they need.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • Southside Apothecary (0.4 miles)
  • CVS Pharmacy (1.3 miles)
  • Highland Hospital Pharmacy (1.3 miles)
  • Highland South Wedge Pharmacy (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.7 miles)

Physicians

  • Greater Rochester Neurology PC (0.4 miles)
  • Fantuzzo - Oral, Maxillofacial & Dental Implant Surgery (0.4 miles)
  • Dr Miller and Dr Fontana (0.5 miles)
  • Rochester Otolaryngology Group PC (0.5 miles)
  • Lac De Vile Laboratory Collection Station (0.5 miles)
  • The Hearing Center Inc. (0.6 miles)
  • Genesee Valley Pain Clinic (0.6 miles)

Places of Worship

  • Artisan Church (0.7 miles)

Restaurants

  • Jeremiah's Tavern (1 miles)
  • Highland Park Diner (1.1 miles)
  • Village Bakery & Cafe (1.3 miles)
  • Pellegrino's Deli Cafe (1.5 miles)
  • The Distillery (1.5 miles)
  • McDonald's (1.6 miles)
  • Blu Wolf Bistro (1.6 miles)

Parks

  • Highland Park (1.2 miles)
  • Cobbs Hill Park (1.3 miles)
  • French Road School Playground (2 miles)
  • Martin Luther King Jr Memorial Park at Manhattan Square (2.1 miles)
  • Genesee Valley Park (2.6 miles)
  • Durand Eastman Beach (2.9 miles)

Hospitals

  • Highland Hospital (1.2 miles)
  • URMC Sawgrass Surgical Center (1.4 miles)
  • James P Wilmot Cancer Center (1.8 miles)
  • Strong Memorial Hospital - Cardiology (1.9 miles)
  • SMH Nicu (1.9 miles)
  • Neuro ICU 8-1200 (1.9 miles)
  • University Of Rochester Medical Center Surg/Path Lab (2 miles)

Cafes

  • Starbucks (1.6 miles)
  • Locals Only (2.1 miles)
  • Ugly Duck Coffee (2.3 miles)
  • Java's Cafe (2.4 miles)
  • 1872 Cafe (2.7 miles)
  • New City Cafe (3 miles)

Transportation

  • Amtrak (2.9 miles)

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