The Brightonian

Pros

• The Brightonian provided adequate rehabilitation for those in need.
• Some patients appreciated the basic facilities available during their stay.
• A few individuals found aspects of the care satisfactory despite the overall concerns.
• The location offered a place for recovery, which was valuable to some families.

Cons

• The staff took their time responding to call lights, causing residents to wait long periods for assistance.
• Residents were rarely showered, and bed sheets were hardly ever changed.
• Residents had to sit in their own urine for hours due to delayed responses from staff.
• The quality of food was poor and unappetizing.
• The nursing staff was described as lazy and poorly trained.
• One reviewer experienced an overdose of medication administered by a nurse.
• A resident was dismissed by a nurse when they needed more time and assistance.
• The facility felt run down and comparable to a nursing home rather than a place for rehabilitation or care.

Review

The experiences shared by family members and friends regarding various rehabilitation and healthcare facilities paint a concerning picture of the quality of care provided in these establishments. The collective sentiment highlights severe deficiencies in both staff performance and overall patient care. These accounts serve as poignant reminders of the challenges faced by vulnerable individuals requiring medical attention, particularly in situations where their loved ones entrust their well-being to professional caregivers.

One recurring theme across the reviews is the alarming inattentiveness displayed by staff towards patients when they require assistance. For instance, one reviewer recounts how their mother often sat in her urine for hours while waiting for help after using her call light. This not only signifies a lack of prompt response from caregivers but also raises significant concerns regarding hygiene and dignity, which are fundamental rights for any person receiving care. Such negligence can lead to serious health complications and emotional distress for patients who are already in vulnerable states.

Moreover, the reviews illustrate a pervasive issue with inadequate training among nursing staff, leading to critical oversights that jeopardize patients' health. A troubling account mentions an incident where a patient was given an overdose of medication due to poor training or oversight by a nurse. This not only endangers the patient's safety but also erodes trust between patients and healthcare providers—a trust that is essential for effective treatment and recovery.

Food quality emerges as another major concern highlighted by reviewers. Descriptions such as "crappy" and "not fit for a dog to eat" showcase deep dissatisfaction with meal offerings, reflecting a lack of consideration for nutritional needs during rehabilitation or recovery processes. Meal times should be viewed as an opportunity to provide nourishment and comfort; instead, they transform into another aspect of patient care that appears neglected within these facilities.

While some reviewers acknowledge that certain aspects of rehab may have been satisfactory—one individual rated their experience as merely okay on a scale from 1 to 10—they still express disappointment over the overall conditions present within the facility. Phrases like “run down” or “older” suggest that even established institutions struggle with maintaining adequate infrastructure necessary for proper patient care. An uninviting environment can adversely affect recovery prospects; thus, it’s critical that facilities remain well-maintained and equipped with modern amenities conducive to healing.

Perhaps most distressing are claims surrounding systemic issues within these facilities motivated primarily by profit rather than genuine concern for patient welfare. One review succinctly encapsulates this belief: "All they care about is MONEY not for the people!" Such sentiments evoke a serious ethical dilemma in healthcare management, posing questions about accountability and transparency within organizations tasked with caring for society's most vulnerable members.

In conclusion, these firsthand accounts raise urgent red flags regarding care practices within rehabilitation centers and nursing homes. The combination of slow responses to call lights, insufficient hygiene standards, questionable food quality, poorly trained staff, infrastructural neglect, and profit-centric motivations undoubtedly creates an environment fraught with peril for residents who depend heavily on compassionate support during their moments of need. These revelations underscore the necessity for thorough investigations into these facilities to safeguard against further neglect while ensuring fundamental standards are met in all areas pertaining to patient care.

Pharmacies

• Walgreens (0.4 miles)
• Southside Apothecary (0.4 miles)
• CVS Pharmacy (1.3 miles)
• Highland Hospital Pharmacy (1.3 miles)
• Highland South Wedge Pharmacy (1.3 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)

Physicians

• Greater Rochester Neurology PC (0.4 miles)
• Fantuzzo - Oral, Maxillofacial & Dental Implant Surgery (0.4 miles)
• Dr Miller and Dr Fontana (0.5 miles)
• Rochester Otolaryngology Group PC (0.5 miles)
• Lac De Vile Laboratory Collection Station (0.5 miles)
• The Hearing Center Inc. (0.6 miles)
• Genesee Valley Pain Clinic (0.6 miles)

Places of Worship

• Artisan Church (0.7 miles)

Restaurants

• Jeremiah's Tavern (1 miles)
• Highland Park Diner (1.1 miles)
• Village Bakery & Cafe (1.3 miles)
• Pellegrino's Deli Cafe (1.5 miles)
• The Distillery (1.5 miles)
• McDonald's (1.6 miles)
• Blu Wolf Bistro (1.6 miles)

Parks

• Highland Park (1.2 miles)
• Cobbs Hill Park (1.3 miles)
• French Road School Playground (2 miles)
• Martin Luther King Jr Memorial Park at Manhattan Square (2.1 miles)
• Genesee Valley Park (2.6 miles)
• Durand Eastman Beach (2.9 miles)

Hospitals

• Highland Hospital (1.2 miles)
• URMC Sawgrass Surgical Center (1.4 miles)
• James P Wilmot Cancer Center (1.8 miles)
• Strong Memorial Hospital - Cardiology (1.9 miles)
• SMH Nicu (1.9 miles)
• Neuro ICU 8-1200 (1.9 miles)
• University Of Rochester Medical Center Surg/Path Lab (2 miles)

Cafes

• Starbucks (1.6 miles)
• Locals Only (2.1 miles)
• Ugly Duck Coffee (2.3 miles)
• Java's Cafe (2.4 miles)
• 1872 Cafe (2.7 miles)
• New City Cafe (3 miles)

Transportation

• Amtrak (2.9 miles)