Creative Living Environments Rainbow Terrace in New Berlin, WI

15831 West Santa Rosa Boulevard, New Berlin, WI 53151

For more information about senior living options: (844) 490-3973

4.4 from 20 reviews
5 stars
16
4 stars
0
3 stars
1
2 stars
1
1 stars
2

Assisted Living Board and Care Home Memory Care

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    Overall Review of Creative Living Environments Rainbow Terrace

    Pros

    • pro Sunset Woods has a welcoming, relaxing atmosphere.
    • pro Sunset Woods is a cozy, warm, and friendly community.
    • pro The staff are professional and helpful.
    • pro The Activity Director, head chef, and staff treat residents like royalty.
    • pro Caregivers are kind and treat residents like family.
    • pro Sunset Woods feels like home to residents.
    • pro Residents enjoy the garden club and the garden/backyard nature.
    • pro The cook makes home-cooked meals that smell amazing.
    • pro The facility is beautiful and welcoming, with wonderful outdoor spaces.
    • pro Cindy O. (Marketing Director) is great and goes above and beyond to help.
    • pro The leadership and RN knowledge are impressive; staff are amazing and residents are happy and engaged.
    • pro Robin's Landing is a great place to work with an incredibly caring team; the environment feels like home and residents are family.

    Cons

    • pro The reviewer states the facility is the worst.
    • pro The reviewer describes the kitchen and third shift as unprofessional and severely understaffed.
    • pro The reviewer reports tremendous staff turnover and a lack of communication, including no condolences when a resident dies.
    • pro The reviewer notes that some caregivers are mean, careless, or nonexistent, often on their phones ignoring pages.
    • pro The reviewer claims that without care and compassion, this is not the job for the staff.
    • pro The reviewer reports persistent calls to a personal number despite requests to remove it, described as unprofessional.

    Review

    Rainbow Terrace in New Berlin is best suited for seniors who want a warm, home-like atmosphere where daily care feels personal and where social life and shared activities are central. Families pursuing a community that handles the move-in process with hands-on guidance, and residents who thrive on neighborly support and home-cooked meals, will find this environment particularly appealing. The strongest pull is the sense of belonging: staff who appear genuinely caring, neighbors who look out for one another, and an outdoor, garden-forward vibe that makes daily living feel relaxed and engaging. Those who need a faultless operations record, ironclad staffing continuity, and highly structured medical oversight may want to consider alternatives.

    Pros that consistently surface in strong reviews include a welcoming atmosphere and professional, helpful staff, especially those involved in marketing and orientation who can shepherd families through transitions. The community is repeatedly described as cozy and friendly, with care teams that treat residents like family. People emphasize personal attention from caregivers, the compassion of activity directors and chefs, and the sense that residents assist and support each other, reducing the feeling of being isolated. The environment often feels like a home rather than a hospital, with home-cooked meals and outdoor spaces that invite regular engagement. Leadership improvements and a management presence are cited as positive changes by families who have witnessed continuity and growth.

    But the picture is not one-sided. The most serious concerns revolve around staffing consistency and responsiveness. Several reviewers report significant turnover, with instances of caregivers who seem unavailable, distracted, or on personal devices rather than focused on resident needs. Night shifts and repositioning needs are flagged as problem areas when coverage is thin. There are claims of missed call-backs, delayed responses to ill residents, and even troubling scenarios around call buttons, which understandably shake trust for families. Hygiene and basic practice lapses are also cited by some, including concerns about handwashing and general cleanliness in the kitchen or dining area. Taken together, these risks point to a facility where reliability and continuity can vary by shift and leadership tenure.

    Despite those concerns, the positive anchors remain compelling for many families. When staffing is strong and engaged, the care culture can feel deeply attentive and compassionate, with residents thriving on social programming like garden clubs, nature outings, and friendly peer networks. The aroma of home-cooked meals and the warmth of the dining experience contribute to a sense of comfort and stability that can offset occasional gaps in coverage. Families repeatedly highlight marketers and front-line leaders who genuinely listen, answer questions, and stay involved in the transition process. In short, the core strengths - heartfelt care, a family-like atmosphere, and meaningful resident engagement - offer meaningful compensation for some imperfections.

    This makes Rainbow Terrace a strong provisional choice for families who prioritize a lived-in, nurturing environment and are comfortable with a potential variance in staffing reliability. Prospective residents should actively gauge current operations: spend time on different days and shifts, speak with both front-line staff and management, and request direct references from families with residents at similar acuity levels. It is essential to review the latest state inspections and to demand transparent responses about staffing ratios, call-light protocols, and how recent leadership changes have translated into day-to-day care. Concrete questions about hospice or palliative care coordination, medication management, and incident reporting will reveal how well the community translates its warmth into consistent accountability.

    In the end, Rainbow Terrace excels when the goal is a welcoming, community-centered living experience with personable caregivers and a homey atmosphere. It becomes a more cautious pick for families where flawless staffing continuity and immediate, uniform responsiveness are non-negotiables. The prudent path is to schedule a tour with a focus on shift dynamics, interview multiple staff members, and connect with current residents and families to hear both praise and concern firsthand. If the answers align with the family's expectations for reliability and open communication, Rainbow Terrace can offer a deeply satisfying, life-affirming setting that feels like home. If not, consider alternatives that emphasize steadier staffing and more consistent oversight to meet those firmer standards.

    Features

    Housing

    • 8 resident community capacity 8 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • General Mitchell International (11 miles away) General Mitchell International (11 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Creative Living Environments Rainbow Terrace in New Berlin, WI. Our community offers a warm and inviting environment for seniors in need of board and care home or memory care services.

    At Rainbow Terrace, we prioritize the well-being and comfort of our residents. Our fully furnished living spaces provide a cozy and homely atmosphere for individuals to enjoy. Residents can also take advantage of our beautiful garden and outdoor space, perfect for relaxation and enjoying nature.

    We understand the importance of keeping our residents happy and healthy. That's why we offer various amenities that cater to their needs. Our dining room serves delicious meals, taking into account any special dietary restrictions. Housekeeping services ensure that living spaces remain clean and tidy. In addition, our high-speed Wi-Fi keeps residents connected with loved ones.

    Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical needs. Those requiring memory care benefit from specialized programming designed to meet their unique needs.

    Rainbow Terrace also offers medication management services for those who require it. We have a mental wellness program in place that supports the cognitive health of our residents. Additionally, we have provisions for diabetics through the diabetes diet program.

    Transportation arrangements are available for medical appointments, ensuring that residents can easily access the care they need. We also provide move-in coordination services to ease the transition into our community.

    We believe in promoting an active lifestyle among our residents by offering scheduled daily activities. These activities aim to engage individuals mentally, physically, and socially, ensuring they lead fulfilling lives within our community.

    Located conveniently near several amenities, Rainbow Terrace provides easy access to cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals.

    If you're looking for an assisted living community that offers compassionate care in a welcoming environment, look no further than Creative Living Environments Rainbow Terrace in New Berlin, WI.

    Nearby Places of Interest

    Physicians

    • New Berlin Family Practice Clinic (0.4 miles)
    • Aurora Advanced Healthcare (0.9 miles)
    • Prohealth Care Medical Centers (1.3 miles)
    • New Berlin Clinic-Children's Wisconsin (1.7 miles)
    • Lincoln Avenue Clinic (3.4 miles)
    • Oklahoma Pediatrics-Children's Wisconsin (3.6 miles)
    • Pro Health Care (4.3 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • Walgreens (2.5 miles)
    • PRN Rx (2.6 miles)
    • Pick 'n Save Pharmacy (2.6 miles)
    • Walgreens (3.4 miles)
    • CVS Pharmacy (3.5 miles)
    • Walgreens (3.6 miles)

    Restaurants

    • Culver's (0.7 miles)
    • Armeli's Restaurant & Pizzeria (0.7 miles)
    • Champps Americana (2.6 miles)
    • Taco Bell (3.3 miles)
    • Cooper's Hawk Winery & Restaurant (3.5 miles)
    • Chick-Fil-A (3.5 miles)
    • Brass Monkey (3.6 miles)

    Parks

    • The Big Backyard (0.8 miles)
    • Greenfield Park (2.9 miles)
    • Idle Isle Park (4.2 miles)
    • Dousman Stage Coach Inn Museum (4.3 miles)
    • Schmidt Park (4.4 miles)
    • Elm Grove Village Park (4.9 miles)
    • West Allis West Milwaukee Recr (6 miles)

    Cafes

    • Panera Bread (1.8 miles)
    • The Gingerbread House (3.6 miles)
    • Starbucks (4.1 miles)
    • Starbucks (4.3 miles)
    • Starbucks (4.4 miles)
    • Vintage Grounds (5 miles)
    • Starbucks (5.4 miles)

    Theaters

    • Ridge Cinema New Berlin, Wi (2.2 miles)
    • Silverspot Cinema - The Corners of Brookfield (4.5 miles)

    Hospitals

    • Rogers Memorial Hospital (3.4 miles)
    • Surgicenter - Children's Wisconsin (3.6 miles)

    Places of Worship

    • St Leonard Catholic Church & School Muskego (5.5 miles)
    • First Congregational Church (6.1 miles)

    Frequently Asked Questions

    Where is Creative Living Environments Rainbow Terrace?
    Does Creative Living Environments Rainbow Terrace provide care for residents with dementia or Alzheimer's disease?

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