15831 West Santa Rosa Boulevard, New Berlin, WI 53151
For more information about senior living options: (844) 490-3973
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Sunset Woods has a welcoming, relaxing atmosphere and a compassionate Director of Marketing to walk new residents through the move-in process. Sunset Woods is a cozy, warm and friendly community. The staff at Sunset Woods are professional and helpful. The residents help each other and there are no cliques. Cindy O (Marketing Director) is great, she went above and beyond to get me answers to all my questions, and she did it with a smile. Really nice home. Caring staff. Clean and secure. You can smell the home-cooked meals when you enter. Beautiful, welcoming facility. Wonderful outdoors! Wildlife friendly. Robin's Landing is a great place to work. They have an incredibly caring team of caregivers, nurses and Administrators. It's a warm and friendly environment that feels like home.
The reviewer claims the facility failed to remove their personal cell number from the phone list, resulting in ongoing calls and labeling the business practices as unprofessional. The reviewer describes the place as "the worst," citing the cook not washing hands after using the bathroom, third-shift understaffing, and a resident who is often soaked. The reviewer states that caregivers are sometimes mean, careless, or inattentive (on phones ignoring pages), and that a hospice patient did not receive essential nighttime care such as water or repositioning. The reviewer notes that a staff member was fired for taking the mom's call button away for the entire night, alleging this contributed to the mom's decline and implying that care and compassion are essential. The reviewer mentions tremendous turnover of staff and lack of timely communication from new management about an ill resident, plus no condolences when a family member died. The reviewer reports inconsistent care, with some caregivers being kind and experienced, while others are mean, careless, or inattentive.Sunset Woods, formerly known by some as Robin's Landing, presents itself in the witness accounts as a place that many residents and families view as a welcoming, cozy, and home-like senior living community. Across the feedback, there's a consistent thread about a warm, relaxed atmosphere and a team that often goes above and beyond to help residents feel at ease during what can be a significant life transition. A number of reviews highlight a compassionate presence from leadership and staff, with the Marketing Director repeatedly named as a friendly and helpful ally for new residents navigating the move-in process. The sense of hospitality is frequently linked to the early stages of residency, where a guiding hand from the staff helps newcomers settle in and feel part of a caring circle from the start.
Several accounts praise the on-site atmosphere as friendly and intimate, with residents described as looking out for one another and forming a genuinely supportive community. The landscape and physical setting also come up positively: residents enjoy outdoor spaces, a garden club, and nature in the backyard, with some reviewers noting the homey scent of home-cooked meals wafting through the halls. The overall environment is depicted as one where care feels personable and meals evoke homestyle comfort, contributing to the impression that Sunset Woods is more than just a place to live - it's a place where life can continue with dignity and warmth.
Staff dedication emerges as a central theme in the praise, even when experiences vary. The care team - activity directors, nurses, and caregivers - are repeatedly described as kind and devoted, with examples of caregivers treating residents like family. One reviewer specifically highlighted being treated "like a King" by the Activity Director, head Chef, and staff, underscoring a sense of individualized attention and respect. There is also emphasis on reciprocal care among residents, with people looking out for one another and a perception that there are few cliques and much mutual support. In some testimonials, families express gratitude for staff reliability and attentiveness, noting that the caregivers' compassion has made a meaningful difference in day-to-day life.
However, the collection of reviews is not one-note. Several entries express significant concerns about staffing levels, consistency, and accountability. One reviewer describes a troubling experience with a cook who did not practice proper hygiene, combined with third-shift staffing gaps and overall unprofessionalism, culminating in a situation where a family member felt their mother was not being adequately attended to. Other families report that night checks, repositioning, and water needs were not being met, which intensifies worries when a loved one is on hospice or in need of constant monitoring. These accounts point to real, ongoing anxieties about whether adequate staffing, supervision, and timely care are consistently available across shifts.
Management and leadership emerge as a contested space within the reviews. Some comments celebrate new leadership and ongoing improvements, with an ED who has taken over relatively recently being credited with working to ensure smoother operations, better caregiver quality, and a more organized approach to care. A reviewer who works for the company that owns Sunset Woods says the current Executive Director is doing everything possible to keep the community running well and to foster growth for staff, calling Sunset Woods a beautiful community that is very much a "work in progress" where patience and time are required for steady improvement. Yet another angle is provided by a message about turnover and communication gaps: one reviewer reports tremendous staff turnover and a lack of timely responses from new management regarding an ill resident and, later, no condolences when a family member passed away. The tension between promising leadership and inconsistent follow-through in communication illustrates the fragile nature of reputation in a setting where trust is so essential.
Among the most personal and poignant entries are those that recount specific interactions with staff and moments of care. Several reviewers name Cindy O., the marketing director, as going "above and beyond" in addressing questions and guiding families with a welcoming demeanor. Tours frequently begin with her, and families express appreciation for the warmth she brings to the intake process. The presence of other named staff, such as Daniella, is also acknowledged as kind and helpful to a family facing tough decisions, while mentions of Haley's departure - fired for taking a call button away from a resident - serve as a stark reminder of how critical proper conduct and compassionate care are to residents' well-being. These personal anecdotes underscore how individual actions - both positive and negative - can shape the overall impression of the community.
For many families, Sunset Woods feels like a good fit and a place where their loved ones receive genuine care, even as they acknowledge ongoing opportunities for improvement. Several reviews celebrate long-standing connections, with families expressing deep gratitude for staff who have become part of their loved ones' lives through years of service. Some residents and their families note the positive evolution under new management, the potential for professional growth among staff, and the sense of home that persists despite challenges. The narrative also includes statements from residents who have found meaning and enjoyment in activities, meals, and social opportunities, and who describe feeling supported by administrators who recognize the importance of continuity, safety, and a nurturing environment.
Taken together, the collection of experiences paints a nuanced portrait of Sunset Woods. It is a community that many residents and families cherish for its warmth, homelike atmosphere, and the consistent kindness of many of its caregivers and leaders. At the same time, it faces real, documented concerns about staffing levels, shift coverage, and communication with families during difficult times. The presence of a proactive, involved marketing director and a leadership team committed to improvement offers hope that the community can address these gaps and strengthen the quality of care across all roles and shifts. For those considering Sunset Woods, the message from these voices is clear: there is substantial goodwill and a strong sense of community here, tempered by the ongoing work required to ensure reliable, high-quality care for every resident every day.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Creative Living Environments Rainbow Terrace in New Berlin, WI. Our community offers a warm and inviting environment for seniors in need of board and care home or memory care services.
At Rainbow Terrace, we prioritize the well-being and comfort of our residents. Our fully furnished living spaces provide a cozy and homely atmosphere for individuals to enjoy. Residents can also take advantage of our beautiful garden and outdoor space, perfect for relaxation and enjoying nature.
We understand the importance of keeping our residents happy and healthy. That's why we offer various amenities that cater to their needs. Our dining room serves delicious meals, taking into account any special dietary restrictions. Housekeeping services ensure that living spaces remain clean and tidy. In addition, our high-speed Wi-Fi keeps residents connected with loved ones.
Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical needs. Those requiring memory care benefit from specialized programming designed to meet their unique needs.
Rainbow Terrace also offers medication management services for those who require it. We have a mental wellness program in place that supports the cognitive health of our residents. Additionally, we have provisions for diabetics through the diabetes diet program.
Transportation arrangements are available for medical appointments, ensuring that residents can easily access the care they need. We also provide move-in coordination services to ease the transition into our community.
We believe in promoting an active lifestyle among our residents by offering scheduled daily activities. These activities aim to engage individuals mentally, physically, and socially, ensuring they lead fulfilling lives within our community.
Located conveniently near several amenities, Rainbow Terrace provides easy access to cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals.
If you're looking for an assisted living community that offers compassionate care in a welcoming environment, look no further than Creative Living Environments Rainbow Terrace in New Berlin, WI.
Creative Living Environments Rainbow Terrace is located at 15831 West Santa Rosa Boulevard, New Berlin, WI 53151 in Waukesha County, Wisconsin
Rainbow Terrace offers a comprehensive range of features designed to support residents with dementia and Alzheimer's disease, enhancing their quality of life through personalized care. Assistance with dressing and bathing promotes dignity and self-esteem while ensuring personal hygiene and comfort. Medication management ensures that residents receive their medications on time, which is crucial for their wellbeing. Meal preparation and service cater to dietary needs, encouraging proper nutrition. Transportation arrangements facilitate medical appointments, promoting continuity of care, while coordination with healthcare providers ensures that all health-related needs are met seamlessly. Activities of daily living assistance fosters independence in familiar routines, and 24-hour supervision provides a safe environment that helps alleviate anxiety or confusion. The dementia waiver allows for tailored support based on individual requirements, while the mental wellness program addresses emotional health needs. Specialized memory care programming engages residents meaningfully, catering specifically to varying stages of cognitive impairment, ultimately creating a nurturing atmosphere conducive to development and wellbeing.
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Dementia Behaviors: In-Depth Understanding and Effective Coping Strategies
Dementia causes cognitive decline and challenging behaviors that caregivers must manage, necessitating an understanding of the neurological basis of these issues. Effective strategies and self-care for caregivers can enhance support for those with dementia and improve their daily lives.
5 Early Indicators of Dementia and What You Can Do
The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.
8 Important Indicators That Memory Care May Be Necessary
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
