Paragon Communities in New Berlin, WI

Pros

• The management team is nice and helpful, especially with maintenance requests.
• Residents get a free basement storage area with free heat and hot water.
• The rent increases are modest, only about $10 after this year.
• The fitness center is great, with well-kept equipment and low usage for a cheap one-time payment.
• The pool is great in the summer and kept very clean.
• The walking path behind the complex is long and relaxing to walk.
• The location is super close to pretty much everything.

Cons

• A reviewer states the unit was filthy from the start, with pizza under the bathroom sink, hair clogged drains, and urine on the toilet and floor.
• They report an ant infestation and mold in multiple areas, including significant water damage.
• The management is described as utterly incompetent and unresponsive, with delayed AC replacement and improper sealing.
• They claim the owners use non-renewal notices to force tenants out in order to raise rents.
• Residents describe the buildings as old with cosmetic upgrades that do not address ongoing problems like pests and leaks.
• Rude staff and poor communication are common complaints, with Trish and Amy singled out.
• Reviews mention yearly rent increases and difficulties getting security deposits refunded.

Review

Paragon Communities' Brittany Parkside in New Berlin, WI is best suited for budget-conscious renters who want ample space, solid amenities, and a neighborhood feel. The property delivers a generous footprint, storage options, and heat plus hot water included in the rent, which helps stabilize monthly costs. The fitness center, clean pool in season, and a long walking trail behind the property appeal to residents who value routine and outdoor activity without paying premium prices. For those who prioritize practical convenience and a quiet, convenient location over showroom finishes, this community offers dependable everyday value.

Those who should consider alternatives are clear: anyone who demands pristine, turn-key conditions at move-in and ironclad, transparent leases. Multiple reviews recount units that did not match advertised standards, with mold, pests, water damage, and delayed or incomplete repairs. The renewal landscape also raises red flags - frequent non-renewals and opaque renewal practices can undermine long-term security. Families with newborns, seniors, or tenants who cannot tolerate odors, mildew, or persistent maintenance gaps will likely want to shop elsewhere for greater predictability and stronger remediation assurances.

The strongest positives revolve around responsive on-site staff and tangible amenities. When management is engaged - names like Molly, Shorty, Trish, and Nicole surface repeatedly as helpful and accessible - maintenance requests move quickly, and tenants praise the quick fixes and clear communication in many instances. Large, comfortable living spaces and the reassurance of heat and hot water being covered help offset some drawbacks. The location's convenience - near shopping, schools, and nature - along with a community-oriented atmosphere and friendly neighbors, rounds out a practical, livable package for day-to-day life.

Yet the constellation of cons cannot be dismissed. A pattern of inconsistent, at times abrasive management behavior, including some staff perceived as rude, undermines tenant trust. Routine-sounding inspections are described as pretexts for lease non-renewals, contributing to anxiety and a sense that tenancy is precarious for long-standing residents. Maintenance is frequently cited as slow or incomplete, with reports of ongoing pests, mold, and water intrusion in certain units. The building stock's age translates into higher noise levels, uneven climate control, and the impression that upgrades are cosmetic rather than structural, leaving legitimate concerns about cleanliness and livability insufficiently resolved.

Decision guidance should center on due diligence before committing. Prospective tenants should push for a clear renewal policy with advance, meaningful notice and objective criteria, documented in writing. A thorough move-in inspection with photos is essential, along with a concrete remediation plan for any mold, pests, water damage, or leaks. Clarify what utilities are included and understand the impact of annual rent increases on the budget. Confirm in-unit laundry availability, parking reliability, and winter snow removal quality. Most importantly, talk to current residents in your target building to gauge consistency of care and responsiveness, since experiences vary dramatically by staff and concrete management practices.

In sum, Paragon Communities in New Berlin serves a targeted audience: renters who prize space, practical amenities, and a cost-conscious lifestyle delivered by apartment teams that can be responsive when aligned with the right staff. It is a viable home for those who can tolerate some management inconsistency and the real possibility of lease non-renewals tied to market pressures. For families and individuals seeking flawless upkeep, predictable leases, and a pest- and mold-free living environment, exploring alternatives is prudent. The best fit hinges on matching personal tolerance for risk with the property's strengths and the reliability of the on-site team at move-in and beyond.

Located in New Berlin, Wisconsin, this neighborhood offers a variety of amenities and services that would be beneficial for seniors looking to settle down in a peaceful and convenient location. The area is surrounded by several parks such as The Big Backyard and Greenfield Park, providing opportunities for leisurely strolls and outdoor activities. There are also multiple healthcare options nearby, including New Berlin Family Practice Clinic and Aurora Advanced Healthcare, ensuring easy access to medical services. In terms of dining options, residents can explore various restaurants like Armeli's Restaurant & Pizzeria and Cooper's Hawk Winery & Restaurant. Additionally, there are pharmacies like Walgreens and Pick 'n Save Pharmacy within close proximity for any medication needs. For entertainment, seniors can enjoy movies at Ridge Cinema or Silverspot Cinema - The Corners of Brookfield. Overall, this part of New Berlin offers a tranquil setting with essential amenities for comfortable senior living.

Parks

• The Big Backyard (0.7 miles)
• Greenfield Park (3.3 miles)
• Dousman Stage Coach Inn Museum (3.9 miles)
• Idle Isle Park (4.6 miles)
• Elm Grove Village Park (4.7 miles)
• Schmidt Park (5.2 miles)
• Waukesha Parks Rec & Forestry (6.2 miles)

Physicians

• New Berlin Family Practice Clinic (1.3 miles)
• Aurora Advanced Healthcare (1.7 miles)
• Prohealth Care Medical Centers (2 miles)
• New Berlin Clinic-Children's Wisconsin (2.4 miles)
• Lincoln Avenue Clinic (3.9 miles)
• West Suburban Center For Arthritis (3.9 miles)
• Oklahoma Pediatrics-Children's Wisconsin (4.3 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (2.2 miles)
• Pick 'n Save Pharmacy (2.4 miles)
• PRN Rx (3.2 miles)
• CVS Pharmacy (3.2 miles)
• Metro Market Pharmacy (3.4 miles)
• Walgreens (3.4 miles)

Restaurants

• Armeli's Restaurant & Pizzeria (1.4 miles)
• Culver's (1.5 miles)
• Champps Americana (2.3 miles)
• Cooper's Hawk Winery & Restaurant (3.1 miles)
• Chick-Fil-A (3.1 miles)
• Portillo's (3.3 miles)
• Mission BBQ (3.4 miles)

Cafes

• Panera Bread (2.5 miles)
• The Gingerbread House (4.2 miles)
• Starbucks (4.5 miles)
• Starbucks (4.9 miles)
• Mama D's Coffee (5.1 miles)
• Starbucks (5.3 miles)
• Vintage Grounds (5.5 miles)

Theaters

• Ridge Cinema New Berlin, Wi (2.9 miles)
• Silverspot Cinema - The Corners of Brookfield (3.6 miles)

Hospitals

• Rogers Memorial Hospital (3.9 miles)
• Surgicenter - Children's Wisconsin (4.4 miles)
• Waukesha Memorial Hospital (6 miles)

Places of Worship

• First Congregational Church (5.2 miles)
• St Leonard Catholic Church & School Muskego (5.9 miles)