2405 South Brookside Parkway, New Berlin, WI 53151
For more information about senior living options: (844) 490-3973
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The staff are well trained and friendly, delivering quality care to patients. The facility is a nice place. The environment is very clean and professional. The staff are very nice for those who need this type of treatment.
The management is horrible. The place has gone downhill since last year. The floor staff are overworked, stressed, and underpaid. The owners care only about money to line their pockets. They are extremely short-staffed in both day programs and residential. Their temp service is horrible and does not provide adequate care. They do the bare minimum. Multiple NS-owned residential houses have bed bugs, terrible staff, and clients that attack each other, and management does nothing.Sky Residential Brookside in New Berlin, WI is best suited for families that value a clean, professional-looking environment with approachable frontline staff and routine, structured care. The campus feel and general presentation create an impression of quality, and residents who thrive on predictable schedules, clear routines, and supportive day-to-day assistance will find the setting workable. This community is not ideal for families chasing absolute consistency from shift to shift or for those who require a consistently high level of staffing stability and accountability across every unit. For households with especially high sensitivity to staffing fluctuations or pest-related concerns, alternatives deserve careful consideration.
The most compelling positives center on the everyday experience when operations run smoothly. The facility frequently reads as well cleaned and well maintained, with staff described as well trained and friendly by several residents and families who have experienced meaningful, compassionate care. In those moments, residents receive attentive assistance, and the environment supports dignity, routine, and a sense of being well cared for. For families prioritizing courteous interpersonal interactions and a professional atmosphere, these traits are meaningful anchors that can sustain comfort and peace of mind.
But the upside is tempered by serious cautions that should not be dismissed. A number of reviews accuse management of neglect or misaligned priorities, portraying ownership as money-driven rather than resident-centered. Floor staff are reportedly overworked, stressed, and underpaid, with high turnover and reliance on temporary help that can dilute consistency. The shorter staffing spans speak to gaps in daily coverage, and the use of temp services tends to correlate with uneven quality of care. The most jarring red flags are pest and safety concerns raised in multiple residential houses - bed bugs at some properties and frequent resident conflicts with what some describe as insufficient or slow management intervention.
These strengths and weaknesses don't balance out equally; they offset only when staffing remains stable, leadership is responsive, and temporary staff do not undermine routine care. When the well-trained frontline team is present and management remains engaged, the positives - cleanliness, professionalism, and genuine, pleasant interactions - can carry a resident through most days, reducing anxiety and enabling better day-to-day experience. Yet that offset is fragile: stability on one shift does not guarantee the next, and the specter of bed bugs, resident aggression, or delayed problem-solving undermines trust and safety. In short, the strong points are real, but they require a reliable, accountable backbone to translate into consistently safe, high-quality care.
Families evaluating Sky Residential Brookside should insist on concrete, current assurances. Ask for up-to-date staffing ratios by shift, turnover rates, and a candid discussion about how management handles complaints, incidents, and safety concerns. Request recent pest-control logs and follow-up actions, and speak with multiple residents and families about ongoing care consistency. Probe whether specialized care needs - memory care, oncology support, or mobility assistance - receive comparable attention and trained personnel. Tour during different times of day to observe interactions, responsiveness, and the flow of problems from frontline staff to supervisors. Demand transparency before making a placement decision.
Bottom line: Sky Residential Brookside offers a favorable ambiance, solid cleanliness, and typically courteous frontline staff, and it can be a good fit for families prioritizing these attributes with care needs that align with a stable, structured environment. However, the emphasis on management effectiveness and staffing stability cannot be overlooked. For those who require unwavering leadership, consistent staffing, and robust safeguards against pests and resident-to-resident incidents, exploring alternatives is prudent. The decisive step is an in-person evaluation focused on current morale, turnover, and the facility's proven ability to respond decisively when issues arise.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sky Residential Brookside is an assisted living community located in the beautiful city of New Berlin, WI. This community offers two types of care: board and care home as well as memory care, catering to the unique needs of the residents.
Residents at Sky Residential Brookside enjoy a variety of amenities to enhance their daily lives. The community features a lovely dining room where residents can enjoy delicious meals prepared by the staff. The living spaces are fully furnished, providing comfort and convenience for the residents. A garden and outdoor space allows residents to relax and enjoy the fresh air. Housekeeping services ensure that the community remains clean and well-maintained.
Moving into Sky Residential Brookside is made easy with their move-in coordination services, which provide assistance and support throughout the transition process. Residents can stay connected with family and friends through telephone service and Wi-Fi/high-speed internet access.
Care services at Sky Residential Brookside include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure that each resident receives personalized care. For residents with dementia or mild cognitive impairment, specialized memory care programming is available to support their needs. Medication management is provided to ensure that residents take their medications correctly.
The community also offers a mental wellness program to promote emotional well-being among residents. Those with special dietary restrictions will be accommodated with meals specifically catered to their needs. Transportation arrangements are available for medical appointments, ensuring that residents can access necessary healthcare services conveniently.
Residents at Sky Residential Brookside have plenty of nearby options for entertainment and necessities in the surrounding area. There are three cafes, five parks, 18 pharmacies, 12 physicians' offices, 22 restaurants, two theaters, and two hospitals all within close proximity.
Overall, Sky Residential Brookside provides a comfortable and supportive environment for individuals seeking assistance with everyday tasks while maintaining their independence in a vibrant community setting.
Sky Residential Brookside is located at 2405 South Brookside Parkway, New Berlin, WI 53151 in Waukesha County, Wisconsin
Sky Residential Brookside's array of features is meticulously designed to support residents with varying stages of dementia and Alzheimer's disease, fostering an environment conducive to their well-being. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while medication management ensures that residents receive timely and accurate doses, minimizing the risk of confusion. Meal preparation and service cater to nutritional needs, addressing both dietary restrictions and appetites, essential for physical health. Transportation arrangements for medical appointments alleviate the stress of travel logistics, while coordination with healthcare providers promotes comprehensive care tailored to individual needs. Activities of daily living assistance aids in preserving independence as much as possible, reinforcing a sense of purpose. The 24-hour supervision guarantees safety, vital for those who may wander or require immediate support. Programs like the mental wellness initiative and specialized memory care programming provide cognitive stimulation tailored to residents at different levels of cognitive impairment, ensuring engagement that can help mitigate symptoms. Together, these features create a holistic approach that prioritizes both physical health and emotional well-being within a secure and nurturing setting.
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