Heritage Muskego

Interior
Outdoors
Decor
Living Room
Building
Architecture
Bedroom
Windows
Landscaping
Fireplace
Floor Plan
Bathroom
Spa
Modern Lighting

S64 W13780 Janesville Road, Muskego, WI 53150

For more information about senior living options: (866) 208-4318

3.4 from 40 reviews

5 stars

19

4 stars

5

3 stars

2

2 stars

2

1 stars

12

Heritage Muskego Costs & Pricing

Heritage Muskego offers a range of housing options with competitive pricing compared to both Waukesha County and the broader state of Wisconsin. For instance, the monthly cost for a one-bedroom apartment at Heritage Muskego is set at $2,795, which is slightly higher than the county average of $2,752 but notably lower than the state average of $3,412. In the case of two-bedroom accommodations, Heritage Muskego's rate of $3,395 surpasses Waukesha County's average of $2,524 while still being more affordable than Wisconsin's statewide average of $3,111. However, the studio apartments at Heritage Muskego present a different scenario; priced at $5,595, they exceed both county and state averages significantly. Overall, while some room types may be positioned on the higher end within their respective markets, Heritage Muskego maintains an appealing profile in terms of one- and two-bedroom offerings relative to local and state averages.

Floor plans	Heritage Muskego	Waukesha County	Wisconsin
1 Bedroom	$2,795	$2,752	$3,412
2 Bedrooms	$3,395	$2,524	$3,111
Studio	$5,595	$4,225	$3,999

Overall Review of Heritage Muskego

common 9 reviews mention this

Activities feel built in

Residents describe frequent activities and entertainment that give them something to look forward to.

Many residents and families point to structured outings and events, including a weekly Friday happy hour, live performances, and a focus on keeping residents involved. Activity leaders are specifically mentioned by name, and some families say the community has resumed or expanded inside activities. At the same time, a few reviewers say activities can be minimal or not meeting memory-care needs, especially when staffing is stretched.

caveat 6 reviews mention this

Dining is a mixed bag

Dining reviews are inconsistent, with some praising the food and others reporting serious issues.

A number of reviewers say the food is good, with at least one calling it “really good,” and another describing dining as having some selection. Others are far more critical, including complaints of terrible or disgusting food. There are also mentions of meals not being fully delivered as expected, which adds to the inconsistency families describe.

caveat 9 reviews mention this

Staff care can be inconsistent

Reviewers report big differences in hands-on care, including communication and staffing gaps at times.

Several negative reviews describe problems with responsiveness and follow-through, including long waits after call buttons are pressed, poor communication, and care plans that don’t get implemented as agreed. Other concerns include neglected hygiene support, housekeeping not happening regularly, and residents sometimes not receiving basics like help with bathing, dressing, or being put to bed. On the positive side, many families still describe caring, personable staff and leadership that takes time to address issues, which is why the overall pattern feels uneven rather than uniformly good or bad.

caveat 5 reviews mention this

Cost is repeatedly flagged

Multiple reviewers call the community expensive and say it can feel like corners are being cut to manage costs.

Cost comes up in both tour experiences and ongoing stay feedback. Reviewers mention high pricing, including a rent increase tied to the same level of care, and one comment that the facility isn’t Title 19 approved. Several critical reviews link the pricing to perceived trade-offs, describing promises not being delivered and reduced support in areas like housekeeping or incontinence supplies.

caveat 3 reviews mention this

Memory care has specific concerns

Memory-care reviewers raise concerns about staffing and the level of programming available.

Memory-care-specific feedback includes claims of being regularly understaffed and not providing basic care needs consistently. Reviewers also describe shortages that affect memory-care activities, which some say are important for this population. One reviewer further says their loved one’s needs, including Parkinson’s care considerations, weren’t handled in a way that matched expectations.

common 6 reviews mention this

Tours and leadership support stand out

Families often describe helpful leadership and supportive experiences during move-in and visits.

Several reviewers focus on the help they received from leadership during the decision period and once their loved ones were settling in. There are mentions of executives or directors answering questions, taking time with families, and coordinating follow-up when concerns come up. Some families also describe quick contact after events like falls, while other reviews sharply disagree about responsiveness after promises are made.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

36 resident community capacity

Types of Care

Assisted Living
Independent Living
Memory Care

Pets

Cats allowed
Dogs allowed

Amenities

Activities off-site
Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Respite or short term stays offered
Spa
Swimming pool / hot tub
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available

Transportation

General Mitchell International (10 miles away)

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Diabetic care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Gluten-free
Guest meals
Low / no sodium
Meals provided
No Sugar
Professional chef
Restaurant style dining
Room service
Special dietary restrictions
Special dining programs

Activities

Art classes
Community-sponsored activities
Cooking classes
Day trips and outings
Devotional activities offsite
Educational speakers / life long learning
Happy hour
Karaoke
Live dance or theater performances
Live musical performances
Live well programs
Resident-run activities
Scheduled daily activities
Stretching classes
Tai Chi

Nearby Places of Interest

This part of Muskego, Wisconsin offers a variety of amenities that cater to senior living. There are several restaurants nearby, offering a range of dining options for residents to enjoy. Additionally, there are several parks in the area, providing opportunities for outdoor recreation and relaxation. For medical needs, there are multiple physicians' offices and pharmacies within a short distance. The presence of theaters and places of worship further adds to the community feel of the neighborhood. In case of emergencies, there is a hospital within a reasonable driving distance. Overall, this part of Muskego provides convenience and accessibility for seniors looking for a comfortable living environment.

Restaurants

Matty's Bar and Grille (0.4 miles)
Little Caesars Pizza (1.2 miles)
Culver's (1.9 miles)
Lovers Lane Sushi and Seafood Buffet (2.1 miles)
Bass Bay Brewhouse (2.4 miles)
Pack N Brew (2.5 miles)
Tres Locos (2.6 miles)

Parks

Schmidt Park (0.5 miles)
Idle Isle Park (2.8 miles)
The Big Backyard (4.6 miles)
Greenfield Park (5.6 miles)
West Allis West Milwaukee Recr (6.7 miles)

Cafes

Starbucks (1.2 miles)
The Gingerbread House (1.4 miles)
Starbucks (2.1 miles)
Panera Bread (2.2 miles)
Vintage Grounds (2.3 miles)
Starbucks (4.4 miles)
Starbucks (6.3 miles)

Physicians

Pro Health Care (1.4 miles)
Lakeshore Medical Clinic (2.3 miles)
New Berlin Clinic-Children's Wisconsin (2.3 miles)
New Berlin Family Practice Clinic (3.6 miles)
Southeastern Pediatrics & Adolescent Medicine (3.7 miles)
Neurosurgery and Endovascular Associates of Milwaukee, S.C. (3.7 miles)
Forefront Dermatology Franklin, WI (3.7 miles)

Pharmacies

Walgreens (1.5 miles)
PRN Rx (1.8 miles)
Walgreens (2.1 miles)
Walgreens (2.9 miles)
Walgreens (3.4 miles)
Walgreens (3.7 miles)
Walgreens (3.7 miles)

Theaters

Ridge Cinema New Berlin, Wi (1.8 miles)
South Shore Cinema Oak Creek, Wi (7.8 miles)

Places of Worship

St Leonard Catholic Church & School Muskego (2.9 miles)

Hospitals

Surgicenter - Children's Wisconsin (4.6 miles)
Rogers Memorial Hospital (5.3 miles)

Frequently Asked Questions

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Related Resources

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