Muskego Cbrf is an assisted living community in Muskego, WI.
Information last verified:
S68 W12699 Bristlecone Lane, Muskego, WI 53150
For more information about senior living options: (866) 208-4318
Multiple reviewers describe staff who show kindness and follow through.
A number of residents and families say the caregivers they interacted with were compassionate, personable, and attentive to individual needs. Several reviewers highlight specific people who helped with care, communication, or keeping a loved one engaged. Even among critical reviews, some mention that a few aides or nurses were particularly helpful.
Residents are described as having social moments they look forward to.
Reviews point to scheduled community activities, including a weekly Friday happy hour, that residents enjoy. Families also describe activity-focused staff helping loved ones participate, and they mention live entertainment as part of the experience. On the other hand, at least one reviewer specifically says memory care did not have the activity support they expected.
Dining reviews range from praised to sharply criticized.
Some reviewers say the food is really good, and they mention it as a positive part of the overall experience. Other reviews are more negative, calling the food terrible or disgusting. Several families also describe concerns tied to meals not being delivered completely or consistently, which contributes to the inconsistency some reviewers feel day to day.
Memory care quality is described as uneven and sometimes understaffed.
Reviews focused on memory care describe gaps in skill, consistency, and follow-through on basic needs. One reviewer says the area was regularly understaffed and lacked the activities they consider important for memory care residents. Another highlights neglect-related concerns in the memory care setting, including reports that residents were not receiving appropriate care.
Several reviewers describe turnover, delays, and poor communication.
Multiple reviews describe high staff turnover and difficulty getting the care that was expected or outlined. Families report having to stay on top of day-to-day needs, responding to issues themselves, or repeatedly contacting leadership and medical staff to get something addressed. Some reviewers also describe problems with implementing agreed plans or providing timely responses when residents call for help.
Price increases are mentioned alongside concerns about the same level of care.
One family describes a large monthly rent increase for what they felt was unchanged care. Another reviewer objects to the facility’s pricing while describing ongoing issues with basic supports such as meals, housekeeping, and incontinence supplies. Together, these comments frame cost as part of the dissatisfaction rather than a value matched to service delivery.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
6 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (9 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesMuskego Cbrf is located at S68 W12699 Bristlecone Lane, Muskego, WI 53150 in Waukesha County, Wisconsin
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