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4.2 from 30 reviews
5 stars
21
4 stars
3
3 stars
1
2 stars
1
1 stars
4
Overall Review of New Perspective Senior Living-Franklin
common17 reviews mention this
Staff are repeatedly described as caring
Residents and families repeatedly describe the staff as caring and responsive.
Across multiple reviews, residents and family members say the team is kind, compassionate, and quick to help. Several mentions also focus on caregivers and nurses keeping families informed and supporting transitions as needs change. Even in reviews that complain about care, the discussions still point to staff involvement in day-to-day needs, underscoring how central the care team is to the experience.
common7 reviews mention this
Food quality gets mixed feedback
Chef-prepared meals are often praised, though some residents report a quality drop.
Many reviewers say the food is delicious and a standout part of daily life. A couple of reviews also bring up food services losing quality and service after a chef change, which contrasts with the otherwise positive comments. Overall, dining appears to be important to residents—and expectations can vary by time and experience.
common8 reviews mention this
Activities and engagement are a highlight
Residents describe plenty of activities and outings to stay engaged.
Reviewers frequently mention engagement through planned daily activities, outings, and social opportunities like happy hour. Some memory-care-related comments also describe activities and trips meant to keep residents active. One resident described difficulty getting a phone answer, but most other feedback emphasizes that there is something going on and it helps residents connect.
common8 reviews mention this
New building comforts and amenities stand out
The facility’s look and comfort, including amenities, are repeatedly called out.
Several reviews describe the community as clean and visually impressive, comparing it to a hotel-like setting. Residents also mention apartment features such as spacious layouts and newer amenities, along with shared amenities like a heated pool and an exercise room. Others add details like seasonal décor and having a chapel that supports different denominations.
caveat2 reviews mention this
Memory care complaints focus on missed care
Two reviews raise serious concerns about memory-care care quality.
While most feedback is positive, two reviews specifically describe memory-care care not being sufficient for residents’ needs. One reviewer says their loved one was not changed for an extended period and describes ongoing issues that the executive director reportedly acknowledged. Another memory-care review describes a difficult experience around care and billing during a prolonged period, highlighting how stressful the situation became for the family.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
General Mitchell International (8 miles away)
Nearby Places of Interest
This area of Franklin, Wisconsin offers convenient access to various essential services for senior living. With multiple pharmacies such as Walgreens and CVS nearby, medication needs can be easily met. Additionally, there are reputable physicians and healthcare facilities in close proximity, including Southeastern Pediatrics & Adolescent Medicine and Froedert Drexel Square Clinic. For dining options, there is a range of restaurants to choose from such as Culver's and Bass Bay Brewhouse. The area also features parks like Schmidt Park for leisurely strolls and outdoor activities. Coffee lovers will appreciate the presence of Starbucks cafes for a quick pick-me-up. For spiritual fulfillment, St Leonard Catholic Church & School Muskego is nearby. In terms of entertainment, Ridge Cinema and South Shore Cinema offer movie options. Transportation is easily accessible with Milwaukee Mitchell International Airport just a short distance away. This part of Franklin provides a well-rounded community with convenient amenities for seniors looking to enjoy their retirement years in a comfortable and accessible environment.
Pharmacies
Walgreens (0 miles)
Walgreens (2.4 miles)
CVS Pharmacy (3.4 miles)
Walgreens (3.4 miles)
Walgreens (3.9 miles)
Walgreens (4.2 miles)
Walgreens (4.5 miles)
Physicians
Southeastern Pediatrics & Adolescent Medicine (0.6 miles)
Neurosurgery and Endovascular Associates of Milwaukee, S.C. (0.6 miles)
Forefront Dermatology Franklin, WI (0.6 miles)
Rheumatology & Immunotherapy (3.6 miles)
Greendale Health Center (3.9 miles)
Pro Health Care (4.2 miles)
Lakeshore Medical Clinic (4.6 miles)
Restaurants
Taco Bell (2.3 miles)
McDonald's (2.4 miles)
Lovers Lane Sushi and Seafood Buffet (2.6 miles)
Culver's (3.2 miles)
Culver's (3.6 miles)
Bass Bay Brewhouse (3.8 miles)
Little Caesars Pizza (4.1 miles)
Parks
Schmidt Park (3.2 miles)
Idle Isle Park (5.8 miles)
Runway Dog Exercise Area (7.3 miles)
West Allis West Milwaukee Recr (7.9 miles)
The Big Backyard (8.1 miles)
Greenfield Park (8.4 miles)
Cafes
Starbucks (3.5 miles)
Starbucks (4.1 miles)
Vintage Grounds (4.6 miles)
The Gingerbread House (4.8 miles)
Starbucks (5 miles)
Panera Bread (5.9 miles)
Places of Worship
St Leonard Catholic Church & School Muskego (4.9 miles)
St Stephen's Catholic Church (5.7 miles)
Theaters
Ridge Cinema New Berlin, Wi (5.4 miles)
South Shore Cinema Oak Creek, Wi (5.5 miles)
Hospitals
Froedert Drexel Square Clinic (6 miles)
Surgicenter - Children's Wisconsin (6.8 miles)
Rogers Memorial Hospital (7.8 miles)
Aurora St Luke's Medical Center (8.3 miles)
Transportation
Delta Ticket Counter (8 miles)
Milwaukee Mitchell International Airport (MKE) (8 miles)
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.
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General Mitchell International (8 miles away)
Warm, attentive staff in a small, home-like community with engaging activities.
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Comprehensive Guide to Qualifying for Home Health Care Services
Powerful Realities of Elder Abuse and the Most Effective Ways to Report It