Information last verified:
N168 W22026 Main Street, Jackson, WI 53037
For more information about senior living options: (844) 490-3973
The Hasmer Lake community exudes uplifting energy and a welcoming atmosphere. The staff are friendly, approachable, and genuinely caring for residents and their families. Becki, the Life Enrichment Director, is a personable, energetic leader who keeps residents engaged in daily activities. Beth the nurse is helpful with medical questions and visits to ensure residents are well. The food service team listens to residents and prepares meals that residents enjoy. The activity director is fantastic, bringing energy, planning activities, and making residents smile. The lakefront views and wildlife add a beautiful backdrop to daily life. The administration is approachable and involved, seeking resident input on menus and changes. The facility feels like home: warm, well-maintained, and clean. The staff consistently go above and beyond to support residents and keep families updated. Jackson Crossings is described as a wonderful, first-class facility with an excellent staff and lake views.
The facility is dirty and in poor condition, and the elevator did not work for the entire six months. The staff are completely understaffed and unprofessional, failing to respond in emergencies. Residents are forgotten at meal times and often wait at least 25 minutes after pushing a call button to be helped. The facility has attempted to access residents' funds for unauthorized and unjustified transactions. A staff member has been observed sleeping in the common area during the day. The apartment is not cleaned weekly, with spider webs in the corners, dirt and crumbs on the carpet, and dirty dishes left unwashed. Residents are rarely greeted by staff and are often spoken to in an annoyed tone, making them feel like a bother.The Lakeshore At Jackson Crossings is best suited for seniors who prize an active, social, lakefront lifestyle and respond well to a lively, people-centered community. Families seeking daily engagement, visible staff interactions, and a calendar of activities that keep residents moving will find this setting particularly appealing. The environment is described as energetic and welcoming, with residents forming friendships quickly and staff who are approachable and responsive to questions. The combination of a beautiful view, pleasant common spaces, and a strong emphasis on enrichment programs makes it a compelling option for those who want more than a quiet, medicalized routine.
Conversely, families with higher clinical acuity or stringent needs for reliable, around-the-clock oversight may want to compare alternatives. Several reviews flag inconsistent staffing, especially on evening and night shifts, and raise concerns about responsiveness during emergencies or routine needs like meals and mobility assistance. Cleanliness and housekeeping also emerge as touchpoints for families who require a predictable standard of maintenance and hygiene. For residents who rely on timely medication administration, frequent room cleanliness, and immediate attention to distress, these issues could be pivotal in choosing another community.
The core strengths of Lakeshore Crossings, vibrant programming, personable staff, and attractive surroundings, often offset meaningful drawbacks, but not universally. The activity director’s contagious energy and an engaged management team foster a sense of care that residents and families notice and value. Food quality has improved over time through resident feedback, and the culinary team appears receptive to adjusting menus. The lakefront setting, well-kept grounds, and visible family-friendly touches (events, animal visits, and intergenerational opportunities) contribute to a feeling of home that many reviewers highlight as a decisive factor in choosing the community.
Key staff-driven advantages also stand out in the narrative. Individual caregivers and nurses are frequently praised for kindness, competence, and willingness to coordinate with families and other care partners. The leadership team, often cited for their accessibility and hands-on involvement, helps residents feel connected and reassured, especially during transitions. This “team first” atmosphere is reinforced by testimonials that administrators and sales staff regularly participate in activities, communicate changes, and solicit input on menus and programming. Such dynamics can translate into meaningful daily satisfaction, particularly for residents who value a partner in care rather than a distant, purely clinical setting.
That said, the most cautionary notes center on consistency and safety. Instances of delayed meals, lapses in weekly housekeeping, and reports of staff resting on the job or failing to respond promptly to urgent needs create a real risk calculus for families weighing stability against liveliness. The occasional critique that a 24/7 RN presence is lacking can shift the decision for residents with chronic or escalating medical needs toward communities with more robust clinical coverage. In addition, a few accounts describe equipment reliability concerns and unauthorized financial issues, underscoring the importance of thorough due diligence and ongoing monitoring after move-in.
In the end, Lakeshore Crossings offers a compelling blend of energy, beauty, and resident-focused programming that can deliver a richly satisfying senior living experience for many. It is particularly well-matched with residents who want an active social calendar, enjoy lake-view serenity, and appreciate a care team that engages families in the care process. Prospective residents should enter with eyes open to the staffing and housekeeping caveats, and should insist on current assurances regarding RN coverage, maintenance responsiveness, and transparent nourishment and billing practices. A careful, on-site tour paired with conversations with several residents and families will reveal whether the balance of strengths aligns with the specific care needs and expectations of the individual.
For those who decide Lakeshore Crossings fits, the next steps are practical and pointed: verify the current on-site leadership and nursing coverage, request a detailed housekeeping schedule, and ask to review recent menus and meal service timelines. Probe specifically about emergency response protocols, fall prevention measures, and how often maintenance issues are resolved. Schedule informal chats with residents about daily life, and request to observe a typical activity session to gauge real-world engagement. With clear expectations set and ongoing communication established, Lakeshore Crossings can translate its vibrant environment into sustained quality of life for the right resident.
32 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Lakeshore at Jackson Crossings in Jackson, WI is a fully-furnished assisted living community that offers a wide range of amenities and care services to its residents. The community features cable or satellite TV and Wi-Fi/high-speed internet, allowing residents to stay connected and entertained.
For dining, there is a restaurant-style dining area where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are also accommodated to ensure that all residents' nutritional needs are met.
The community provides various care services including 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers for those who may need it. Medication management is also available to ensure that residents take their medications correctly and on time. Additionally, there is a mental wellness program in place to support the emotional well-being of the residents.
Residents can engage in resident-run activities and participate in scheduled daily activities to socialize and stay active. The community also has some outdoor spaces like gardens for residents to enjoy nature.
Conveniently located near cafes, parks, pharmacies, physicians, restaurants, and hospitals, The Lakeshore at Jackson Crossings provides easy access to essential services and amenities for its residents.
The Lakeshore At Jackson Crossings is located at N168 W22026 Main Street, Jackson, WI 53037 in Washington County, Wisconsin
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