Pavilion At Glacier Valley

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  • Interior

    A modern hair salon interior with chairs, mirrors, and cabinets.

  • Decor

    A modern dining area with a kitchenette, featuring stylish lighting and contemporary furniture.

  • Living Room

    A modern living room with stylish furniture and a stone fireplace, featuring decorative ceiling lights.

  • Windows

    A hospital room with a patient bed and seating area, featuring a window with blinds.

  • Dining

    A spacious dining area with wooden tables, chairs, and elegant chandeliers beneath a beamed ceiling.

  • Exercise Equipment

    A modern gym equipped with various exercise machines, including treadmills and ellipticals.

  • Waiting Area

    A modern dental office interior with a waiting area and dental chairs.

Pavilion At Glacier Valley

1900 American Eagle Drive, Slinger, WI 53086

For more information about senior living options: (844) 490-3973

2.6 from 5 reviews
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Skilled Nursing Facility

Overall Review of Pavilion At Glacier Valley

Pros

  • pro The facility is beautiful, and the staff are friendly.
  • pro Nursing and social workers regularly updated family members during the quarantine period.
  • pro The therapy provided led to better outcomes than expected for the resident.
  • pro The staff work very hard to take care of their patients.
  • pro The food served at the Pavilion was good, contributing to a positive experience for the family.
  • pro The team set up home services to support the resident's recovery after leaving the facility.
  • pro Activities like cards, movies, and music were available, providing residents with engagement and entertainment.
  • pro Care received by one resident was described as very personal and accommodating.

Cons

  • pro The care provided to the grandmother was inadequate, with staff failing to move her and neglecting her calls for assistance.
  • pro The treatment received by the grandfather during rehab was described as horrible and unethical, with concerns raised by the grandmother being ignored.
  • pro The admissions process was poorly managed, with delays in admitting patients and unresponsive administration leading to frustration.
  • pro Communication from staff was lacking, with family members experiencing difficulty getting answers or returning calls.
  • pro There were serious concerns about patient monitoring, resulting in the grandfather being admitted to the hospital twice due to neglectful oversight.

Review

The experiences of families with the Pavilion facility for elderly care have been widely varied, reflecting a complex dichotomy between the appearance of the institution and the quality of care received by residents. While some families express gratitude for the supportive environment and quality rehabilitation services, others report deeply concerning lapses in proper care and communication that have led to distressing situations for their loved ones.

One family’s harrowing account described their grandmother's experience within the first day at Pavilion. According to them, staff were supposed to move her every two hours to prevent bedsores; however, there was a worrying six-hour gap before anyone attended to her needs. This delay prompted intervention from relatives who had to actively seek assistance. When help finally arrived, it came with an uncomfortable attitude from a staff member towards their inquiries about delays, further exacerbating the family's frustrations. The lack of responsiveness continued when their grandmother tried to call for help multiple times without receiving any assistance, leaving her feeling neglected and alone until she eventually fell asleep.

In stark contrast to this troubling narrative is another family’s overwhelmingly positive experience with the Pavilion facility. Their sister was admitted for rehabilitation during a two-week quarantine period due to pandemic safety measures. Throughout this time, they noted that nursing and social workers kept them updated regularly on her progress. They praised the excellent therapy provided which resulted in better-than-expected recovery outcomes. This family appreciated not only the quality of care but also how staff took initiative by arranging home services upon discharge, showcasing an impressive level of commitment to patient well-being post-rehabilitation.

However, despite these positive testimonials, there were additional complaints centered around communication issues within Pavilion’s administration departments. One reviewer expressed immense frustration over phone interactions after 5 PM when reaching out proved nearly impossible as calls frequently went unanswered or resulted in being hung up on by overwhelmed staff members struggling with basic phone operations. This reviewer highlighted specific grievances regarding admissions processes that fell short of expectations; they described instances where an admissions person failed to follow through on timely patient admits as promised—a situation that left them feeling dissatisfied and concerned about management efficiencies at such a critical juncture.

Further complicating matters are accounts concerning long-term residents where inadequate monitoring led directly to hospital readmissions due to health complications linked back to poor oversight by Pavilion staff during rehab stays. Families voiced their concerns regarding how these matters were handled—assertions about ignored concerns amplified feelings of frustration and helplessness while seeking appropriate medical care for their elderly relatives.

Yet not all reports reflect such discontent; another family was pleased with overall daily activities available at Pavilion during their mother’s three-week stay there. They focused on aspects like accommodating staff members and engaging programs including games and music that kept residents entertained and engaged throughout their time in residence—thereby creating an environment characterized by warmth and personal attention despite contrasting accounts highlighting systemic failures.

Ultimately, reviews about Pavilion reveal a mixed landscape brimming with both commendable achievements in areas like rehabilitation efficacy alongside glaring deficiencies particularly related to caregiver responsiveness and administrative coordination—issues which must be addressed thoroughly if trust can be genuinely restored among families placing loved ones under its supervision in such sensitive situations moving forward. As prospective residents consider entrusting this facility with their care needs, it is essential they weigh both perspectives carefully while seeking assurance that each individual receives the tailored support needed without failing circumstances jeopardizing health or peace of mind during crucial recovery phases.

Features

Housing

  • 106 resident community capacity 106 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pavilion At Glacier Valley in Slinger, WI provides a comfortable and supportive environment for seniors who require assistance with daily living. Our community offers a wide range of amenities to enhance the residents' quality of life.

Residents can take advantage of our beauty salon services to pamper themselves or enjoy their favorite shows with cable or satellite TV in their private living space. We also provide community-operated transportation for social outings and appointments, ensuring our residents stay connected to the wider community.

For those looking to stay digitally connected, we offer a computer center with Wi-Fi/high-speed internet access. Our fitness room is equipped to cater to various levels of physical activity, helping residents maintain their overall well-being.

Each fully furnished apartment features its own kitchenette and private bathroom, providing the privacy and convenience seniors desire. For dining options, our restaurant-style dining ensures that meals are not only nutritious but also cater to any special dietary restrictions or diabetes diets.

Our community offers various activities to engage residents' minds and bodies. From resident-run activities to planned day trips and scheduled daily activities, there is always something for everyone. Our small library provides a quiet space for reading and reflection, while the gaming room fosters social interactions.

Safety is a priority at Pavilion At Glacier Valley. With 24-hour call system and supervision, assistance with transfers, bathing, dressing, and medication management are always available when needed. We also have a mental wellness program in place to address the emotional well-being of our residents.

Located near three parks, two pharmacies, six physicians' offices, nine restaurants, and two hospitals, our community ensures convenient access to essential services in the surrounding area.

At Pavilion At Glacier Valley in Slinger, WI, we strive to provide exceptional assisted living care within an enriching environment that promotes independence and overall well-being for our valued residents.

Nearby Places of Interest

Physicians

  • Luiza-Irina N. Florescu MD (1.1 miles)
  • Kopesky Daniel MD (1.1 miles)
  • Vince Lombardi Cancer Clinic (1.1 miles)
  • Aurora Health Center (1.1 miles)
  • West Bend Clinic-Jackson (2.8 miles)
  • Froedtert & the Medical College of Wisconsin Cancer Network (3.1 miles)
  • Aurora Nephrology (5.2 miles)

Pharmacies

  • Aurora Pharmacy (1.1 miles)
  • Walgreens (3.6 miles)
  • Aurora Pharmacy (5.2 miles)
  • Walmart Pharmacy (5.5 miles)
  • Walgreens (5.5 miles)
  • West Bend Pharmacy (5.5 miles)
  • Walgreens (5.9 miles)

Restaurants

  • Burger King (1.3 miles)
  • Sheryl's Club 175 (1.3 miles)
  • Jim's Place (2.1 miles)
  • Culver's (2.9 miles)
  • McDonald's (3.1 miles)
  • Mueller's Linden Inn (3.5 miles)
  • Timmer's Resort (3.5 miles)

Hospitals

  • Integrated Repair & Information Services (1.5 miles)
  • Froedtert Jackson Health Center (2.8 miles)
  • Froedtert West Bend Health Center (5.5 miles)
  • Hartford Memorial Hospital (5.9 miles)
  • Aurora Medical Center (5.9 miles)
  • Hartford Memorial Hospital Aurora Health Care (5.9 miles)
  • St Joseph's Hospital (6.8 miles)

Parks

  • Washington County Fair Park & Conference Center (3.6 miles)
  • Pike Lake State Park (3.7 miles)
  • Jackson Park (4.1 miles)
  • Richfield Nature Park (5.2 miles)
  • Rolf Dog Park (5.9 miles)
  • Independence Park (6.4 miles)
  • Decorah Hills Park (6.5 miles)

Cafes

  • Starbucks (5.4 miles)
  • Starbucks (5.8 miles)
  • Panera Bread (6.1 miles)
  • Perc Place (6.7 miles)

Transportation

  • West Bend Taxi (6.7 miles)
  • Hertz Rent A Car (7.6 miles)
  • Train Tracks (8.1 miles)

Places of Worship

  • St Kilians Catholic Church (6.9 miles)
  • Immanuel United Church of Christ (7.3 miles)

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