Pavilion At Glacier Valley in Slinger, WI
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1900 American Eagle Drive, Slinger, WI 53086
For more information about senior living options: (844) 490-3973
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The nurses and CNAs were great. They received great care during their stay. The Pavilion at Glacier Valley provides outstanding care and attention from the staff. The facility is clean, well-maintained, and has a peaceful, home-like atmosphere. The staff are incredibly attentive, treating residents with kindness and respect while keeping families informed. There are engaging activities and delicious meals, with individualized attention that helps residents thrive. It gives families peace of mind knowing their loved one is in capable and caring hands. The staff are friendly and the environment is warm and welcoming. The rehab and therapy teams are excellent and help residents recover effectively.
The Pavilion was described as grossly understaffed, with nurses stretched thin and slow call-light responses. Families reported neglect, including residents going days without a shower and living in dirty linens. Medication administration was unsafe, with wrong prescriptions, wrong doses, and inadequate monitoring. The food program was poor, offering cold meals, little variety, and not accommodating dietary restrictions. Administration was described as rude, unresponsive, and power-tripping, making it hard to get answers. Multiple reviewers urged others not to send loved ones there due to neglect and poor care. Despite a cosmetically nice setting, there were serious safety and care issues reported.Pavilion at Glacier Valley in Slinger, Wisconsin is best suited for families prioritizing strong rehabilitation and a warm, home-like atmosphere. The facility earns its strongest credibility from the therapy teams - physical and occupational - that many families credit with meaningful mobility gains and clearer discharge goals. When care is steady, the staff are described as kind, attentive, and collaborative, creating a sense of routine and safety that many relatives value. The building's feel - clean rooms with fireplaces, a calm common area, and an engaging activity calendar - appeals to families seeking a non-hospital environment where residents can feel at ease while recovering or aging in place. In short, if rehab momentum and a personable, neighborly vibe are top criteria, Glacier Valley often fits the bill.
That said, there are clear cautions that parents and guardians must weigh. Alternatives are worth exploring for anyone who cannot tolerate or deprioritizes variance in staffing andadministrative responsiveness. Repeated concerns about understaffing, delayed responses to call lights, and inconsistent showering or basic hygiene point to a potential risk if supervision lapses occur. Several reviews describe experiences where residents did not receive timely care, including gaps in wound care, missed showers, or tasks left undone for long stretches. For families who require consistently proactive administration, transparent problem-solving, and unwavering 24/7 attention, other options may deliver more predictability.
The community's strongest positives - reliable rehab, approachable clinicians, and a genuine home-like ambiance - often offset significant drawbacks, but not uniformly. Where the therapy and nursing teams shine, families report regained independence, improved mood, and gratitude for care that feels personal rather than transactional. The social services team, exemplified by attentive coordinators who smooth transitions and discharge planning, frequently earns praise for making complex moves toward home or hospice seem feasible. When these core strengths align with a resident's needs, Glacier Valley can deliver outcomes that families remember positively for years.
However, the negatives are real enough to demand a careful pre-move evaluation. Widespread anecdotes cite long call-light response times, inconsistent daily routines, and occasional gaps in basic housekeeping or hygiene. A number of reviews describe management as distant or slow to respond, with some families feeling their concerns were not promptly acknowledged. The contrast between exceptional therapy stories and horror-stories about neglect creates a volatile reputation: the place can be superb for some, profoundly troubling for others. Diets and meals also appear mixed, with some residents praising variety and taste while others describe bland, difficult-to-modify options.
For families considering Glacier Valley, a practical approach is essential. Schedule a candid tour focused on staffing levels during different shifts, ask to review the current therapy and nursing schedules, and request concrete expectations for call-light times and medication administration. Meet with the social services team early - Chandra is repeatedly highlighted as a critical, helpful resource - in order to anchor discharge planning and ensure continuity of care. Prepare a short-term trial plan if possible, with clear escalation steps and written commitments from administration about timeliness and accountability. Have a frank conversation about dietary needs and how the kitchen handles special requests and allergies.
Ultimately, Pavilion at Glacier Valley represents a compelling choice for rehab-forward families who can actively oversee care and advocate when needed. The facility's warmth, strong therapy culture, and patient-centered staff can translate into tangible recoveries and a reassuring daily rhythm. Yet the decision hinges on tolerance for variability in staffing and administration. If reliable, proactive administration and consistently prompt care are non-negotiables, or if long-term memory-support with unwavering day-to-day reliability is required, it may be prudent to compare other options. A tour, clear expectations, and a concrete plan for ongoing oversight will determine whether Glacier Valley becomes a trusted home during recovery or a cautionary tale that points toward alternatives.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pavilion At Glacier Valley in Slinger, WI provides a comfortable and supportive environment for seniors who require assistance with daily living. Our community offers a wide range of amenities to enhance the residents' quality of life.
Residents can take advantage of our beauty salon services to pamper themselves or enjoy their favorite shows with cable or satellite TV in their private living space. We also provide community-operated transportation for social outings and appointments, ensuring our residents stay connected to the wider community.
For those looking to stay digitally connected, we offer a computer center with Wi-Fi/high-speed internet access. Our fitness room is equipped to cater to various levels of physical activity, helping residents maintain their overall well-being.
Each fully furnished apartment features its own kitchenette and private bathroom, providing the privacy and convenience seniors desire. For dining options, our restaurant-style dining ensures that meals are not only nutritious but also cater to any special dietary restrictions or diabetes diets.
Our community offers various activities to engage residents' minds and bodies. From resident-run activities to planned day trips and scheduled daily activities, there is always something for everyone. Our small library provides a quiet space for reading and reflection, while the gaming room fosters social interactions.
Safety is a priority at Pavilion At Glacier Valley. With 24-hour call system and supervision, assistance with transfers, bathing, dressing, and medication management are always available when needed. We also have a mental wellness program in place to address the emotional well-being of our residents.
Located near three parks, two pharmacies, six physicians' offices, nine restaurants, and two hospitals, our community ensures convenient access to essential services in the surrounding area.
At Pavilion At Glacier Valley in Slinger, WI, we strive to provide exceptional assisted living care within an enriching environment that promotes independence and overall well-being for our valued residents.
Pavilion At Glacier Valley is located at 1900 American Eagle Drive, Slinger, WI 53086 in Washington County, Wisconsin
Pavilion At Glacier Valley on seniors.fyi includes 8 photos including images showing interior, salon, dining, waiting area, lights, gym, fitness center, exercise equipment, and more.
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