Serenity Villa II

Pros

• Serenity Villa is described as an all-inclusive living environment where transitions are smooth and families feel welcomed and confident in the care.
• The staff are described as loving, caring, cheerful, and genuinely invested in residents' well-being.
• Hospice care at Serenity Villa is said to be comforting and smoothly integrated into the resident's transition.
• Caregivers are noted for treating residents as part of an extended family.
• The facility is praised for its beautiful, well-maintained, homelike atmosphere, with home-cooked meals and engaging activities.
• The owner and team are credited with supporting staff, residents, and families, creating a caring and reliable environment.
• The staff are described as "angels," dedicated and going above and beyond for residents and their families.
• Families report that Serenity Villa helps restore happiness and quality of life for their loved ones.
• The facility is recommended as a first-choice option for a loved one's care.

Cons

• The reviewers were unhappy with the decision to move mom to the memory care section, citing concerns about how the facility was set up.
• They acknowledge that Serenity Villa is not perfect and that things can happen, even with excellent care.
• One reviewer expressed regret that they did not bring mom to Serenity sooner.

Review

When their mom needed skilled care after a fall and a stint in rehab, this family faced a difficult decision about where she would live. They had concerns about placing her in a memory care unit at a different facility, so they reached out to Tracy, the owner, to arrange a tour at Serenity Villa. Their first impression was immediately positive: the building itself felt welcoming, and the staff welcomed the family with warmth and professionalism. What stood out was the sense that Serenity Villa offers an all-inclusive living environment designed to make residents and their families feel supported from day one. The transition for their mom was described as smooth and reassuring, and the family quickly felt confident that she would receive the best possible care in a setting that felt like home.

The family's gratitude deepened when their mom's health declined and hospice was needed. Hospice care was provided right at Serenity Villa, which the reviewers described as making the transition to end-of-life care calm and comforting for everyone involved. They spoke at length about the tenderness and steadiness of both Serenity Villa's staff and the hospice team, whose presence offered immense relief during a profoundly difficult time. The experience reinforced the sense that Serenity Villa isn't just a place to live; it is a community that people turn to when they need compassionate, comprehensive support as life's circumstances change.

Across the testimonials, a central theme emerges: Serenity Villa is more than a facility; it is a community built on love, consistency, and family-like care. The staff are portrayed as "Earth Angels" - loving, cheerful, and genuinely interested in the well-being of residents and their families. Residents are treated as if they belong to a large, caring family, with an emphasis on home-like atmosphere, warm interactions, and meaningful connection. Reviewers repeatedly highlight the home-cooked meals, engaging activities, and a beautifully kept, comfortable living space - features that contribute to a sense of dignity, comfort, and belonging.

The stories also emphasize leadership and culture within Serenity Villa. One reviewer describes Tracy as a stand-out leader who not only provides exceptional care for residents but also supports her staff and families. The environment is depicted as stable and devoted, with staff who are clearly invested in more than just "a job" - they are engaged in making each resident's life better. The testimonials mention newer, well-maintained facilities that offer a homelike atmosphere, underscoring how the environment itself reinforces the quality of care and the emotional security of residents and their loved ones.

Several personal memories stand out, illustrating the transformative impact Serenity Villa can have on both residents and families. One reviewer recalls that after moving to Serenity, their mom - who had been downtrodden after her husband's passing - began to smile again and even laugh. Others note that their loved ones arrived with health challenges or sadness and left showing renewed happiness and contentment, supported by caregivers who treated them with dignity and respect. There is a recurring appreciation for how Serenity Villa nurtures joy and meaning in daily life, whether through companionship, comforting routines, or engaging activities, all within a setting families describe as safe, stable, and uplifting.

The most poignant testimonials come from those who watched loved ones live out their final years with grace and comfort. One reviewer shares that their father spent his last years at Serenity Villa, where the staff became a second family, and care remained tender and kind even during the challenges of a pandemic. Another notes that their mother's stay of several years left them with profound gratitude for the care and the sense of relief that came from knowing she was in capable, compassionate hands. In every case, Serenity Villa is described as a place where staff go above and beyond to ensure residents feel cherished, secure, and at home.

Many reviewers close with expressions of wholehearted endorsement and deep gratitude. The sentiment is clear: Serenity Villa deserves praise for its consistent, loving approach to care and its commitment to treating residents as kin. Words like "amazing," "angelic," and "out-of-this-world" appear in their reflections, coupled with practical acknowledgments of the facility's upkeep, the quality of food and activities, and the attentive, person-centered care they witnessed. The overarching message is one of rare excellence in long-term care - a place where families feel relief, residents feel valued, and staff feel supported. If given the chance, these families would choose Serenity Villa again without hesitation, and they express a hope that others in similar situations might discover the same peace of mind and companionship that they found there.

This area of Slinger, Wisconsin offers a range of healthcare options with several physicians, pharmacies, and hospitals in close proximity. Residents have easy access to medical care and specialized services such as cancer treatment and nephrology. There are also various dining options including fast-food restaurants and family-friendly establishments. The parks nearby provide opportunities for outdoor activities and relaxation, while cafes offer spaces for socializing and enjoying a cup of coffee. In addition, there are places of worship for spiritual support and transportation services available for convenience. Overall, this area provides a balanced mix of amenities that cater to the needs of seniors looking for a comfortable and accessible living environment.

Physicians

• Luiza-Irina N. Florescu MD (0.8 miles)
• Kopesky Daniel MD (0.8 miles)
• Aurora Health Center (0.8 miles)
• Vince Lombardi Cancer Clinic (0.8 miles)
• West Bend Clinic-Jackson (3.1 miles)
• Froedtert & the Medical College of Wisconsin Cancer Network (3.3 miles)
• Aurora Nephrology (4.9 miles)

Pharmacies

• Aurora Pharmacy (0.8 miles)
• Walgreens (3.9 miles)
• Aurora Pharmacy (4.9 miles)
• Walgreens (5.2 miles)
• Walmart Pharmacy (5.6 miles)
• West Bend Pharmacy (5.6 miles)
• Prescription Analytics (5.8 miles)

Restaurants

• Burger King (1 miles)
• Sheryl's Club 175 (1.3 miles)
• Jim's Place (1.8 miles)
• Culver's (3.2 miles)
• Mueller's Linden Inn (3.3 miles)
• Timmer's Resort (3.4 miles)
• McDonald's (3.4 miles)

Hospitals

• Integrated Repair & Information Services (1.2 miles)
• Froedtert Jackson Health Center (3.1 miles)
• Froedtert West Bend Health Center (5.6 miles)
• Hartford Memorial Hospital (5.6 miles)
• Aurora Medical Center (5.6 miles)
• Hartford Memorial Hospital Aurora Health Care (5.6 miles)
• St Joseph's Hospital (6.8 miles)

Parks

• Pike Lake State Park (3.4 miles)
• Washington County Fair Park & Conference Center (3.8 miles)
• Jackson Park (4.4 miles)
• Richfield Nature Park (5.3 miles)
• Rolf Dog Park (6 miles)
• Independence Park (6.1 miles)
• Ridge Run County Park (6.6 miles)

Cafes

• Starbucks (5.1 miles)
• Starbucks (6 miles)
• Panera Bread (6.2 miles)
• Perc Place (6.4 miles)

Places of Worship

• St Kilians Catholic Church (6.5 miles)
• Immanuel United Church of Christ (7.4 miles)

Transportation

• West Bend Taxi (6.8 miles)
• Hertz Rent A Car (7.7 miles)
• Train Tracks (7.9 miles)