The Waterford At West Bend
Save831 East Washington Street, West Bend, WI 53095
For more information about senior living options: (844) 490-3973
At The Waterford At West Bend, residents can expect to pay a premium for their living arrangements, with costs notably higher than both the county and state averages. For a one-bedroom apartment, the monthly fee is set at $4,790, significantly surpassing Washington County's average of $3,451 and Wisconsin's statewide average of $3,412. Similarly, studio apartments are priced at $7,600, which is considerably above the county's average of $4,386 and the state's average of $3,999. This pricing suggests that The Waterford At West Bend offers unique amenities or services that contribute to its elevated costs, appealing to those seeking an upscale or specialized living experience in a vibrant community.
| Floor plans | The Waterford At West Bend | Washington County | Wisconsin |
|---|---|---|---|
| 1 Bedroom | $4,790 | $3,451 | $3,412 |
| Studio | $7,600 | $4,386 | $3,999 |
The Waterford at West Bend is best suited for families seeking a small, home-like environment where care feels personal and residents are treated like family. It shines as a modest, intimate assisted living and memory care community - roughly 20 beds total - set on a single story with pleasant outdoor spaces. This layout helps new residents settle without navigating long hallways or multiple levels, and it supports consistent, relationship-driven care. For families, the decisive appeal is a warm, conversational atmosphere, staff who know residents by name, and a sense of stability that makes a transition feel like coming home rather than moving into a clinical setting.
Those evaluating more expansive options should consider alternatives if off-site outings, a wider activity lineup, or aggressive financial transparency are priorities. The Waterford touts an all-inclusive monthly rate that covers care, meals, medication administration, and laundry, which reduces surprise charges. Still, a number of reviews flag concerns about administration and billing processes, including delays in addressing issues, disputes over reimbursements, and perceived gaps in financial communication. If a family insists on relentless administrative clarity or a broader, more program-driven outside-the-building schedule, a larger campus might be a better fit.
On the plus side, the pros translate into tangible daily benefits. Staff consistently earns praise for being loving, patient, and diligent, with nurses and CNAs who treat residents with dignity and familiarity. The Magnolia Trails Memory Care unit is highlighted for attentive, family-like caregiving and one-on-one support as needed. The campus itself reads as clean, well-kept, and welcoming, with holiday celebrations and a robust activity slate that includes bingo, crafts, and group gatherings. Meals are frequently described as satisfying, and the apartment-style rooms - with private baths, kitchens, and living spaces - support autonomy while preserving privacy. Outdoor spaces and a connected trail add to the sense of a safe, pleasant home.
Tough trade-offs exist, of course. A handful of reviews paint a more troubling picture of administration, citing inconsistent communication and a tendency to put financial concerns ahead of resident well-being. Issues around billing, refunds, and upcharges surface as potential risks, and there are occasional concerns about staffing consistency and timely maintenance. The small size, while a strength for personalized care, can also limit the breadth of activities and the scope of social programming, particularly for male residents who may seek more variety beyond on-site offerings. These concerns aren't universal, but they do merit careful scrutiny during tours and conversations with leadership.
Still, the strengths frequently outweigh the drawbacks for most families. The intimate setting fosters rapid rapport and a sense of belonging that's hard to replicate in larger communities. Leadership and care teams - especially the director and nursing staff - are repeatedly described as accessible, practical, and oriented toward solutions, delivering real peace of mind for families navigating transitions. The all-inclusive pricing structure helps families plan without hidden surcharges, and the care environment consistently emphasizes dignity, comfort, and routine stability. For memory care, the predictable pace, familiar faces, and supportive staff make this a standout option within a compact, well-maintained footprint.
For families deciding between options, The Waterford at West Bend delivers a clear, compelling blend of warmth, attentiveness, and practical day-to-day care in a small, manageable setting. It is an especially strong choice for those who want a true sense of home, where staff know residents well, meals satisfy, and memory care is integrated with assisted living. If the priority list includes robust administrative transparency and a broader range of off-site or community-based activities, look closely at alternatives. Prospective buyers should arrange a thorough visit: meet the director and key caregivers, sample a meal, review the current activity calendar, tour a memory care suite, and confirm exactly what the monthly rate covers. When those boxes align, Waterford often proves to be a trusted, compassionate home that families come to rely on.
The Waterford At West Bend is an assisted living community located in West Bend, WI. We specialize in providing memory care for individuals with dementia and other memory-related conditions. Our fully furnished facility offers a comfortable and serene environment for our residents to call home.
Our community features a spacious dining room where residents can enjoy delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions to ensure that every resident's nutritional needs are met.
We understand the importance of maintaining a clean and organized living space, which is why we provide housekeeping services to keep our residents' rooms tidy and well-maintained. Additionally, our move-in coordination service helps ease the transition for new residents and ensures that they have everything they need upon arrival.
Outdoor space is available for residents to relax and enjoy fresh air, while Wi-Fi/high-speed internet access keeps them connected with loved ones online. Telephone service is also provided for convenient communication.
Our dedicated care staff assists with activities of daily living such as bathing, dressing, and transfers, ensuring that each resident receives personalized assistance based on their specific needs. Coordination with health care providers is prioritized to guarantee that medical requirements are met effectively.
For residents with diabetes or specialized dietary restrictions, we offer diabetes diet and special dietary restriction options. Medication management services are provided to assist residents in taking their medications safely and as prescribed.
To support mental wellness, we have a comprehensive mental wellness program in place. This includes specialized memory care programming tailored to meet the unique needs of our memory care residents. Mild cognitive impairment is addressed through targeted interventions and personalized care plans.
Transportation arrangement services are available for medical appointments, while transportation to doctors' appointments ensures that our residents can easily access necessary healthcare services.
In terms of nearby amenities, we are conveniently located near two cafes, ten parks, five pharmacies, eleven physicians' offices, eighteen restaurants, two transportation options (possibly public transportation), two places of worship, and three hospitals.
At The Waterford At West Bend, we strive to create a warm and welcoming community that provides excellent care and support for our memory care residents.
At The Waterford At West Bend, residents can expect to pay a premium for their living arrangements, with costs notably higher than both the county and state averages. For a one-bedroom apartment, the monthly fee is set at $4,790, significantly surpassing Washington County's average of $3,451 and Wisconsin's statewide average of $3,412. Similarly, studio apartments are priced at $7,600, which is considerably above the county's average of $4,386 and the state's average of $3,999. This pricing suggests that The Waterford At West Bend offers unique amenities or services that contribute to its elevated costs, appealing to those seeking an upscale or specialized living experience in a vibrant community.
The Waterford At West Bend offers 1-bedroom apartments and Studio apartments.
The Waterford At West Bend is located at 831 East Washington Street, West Bend, WI 53095 in Washington County, Wisconsin
The Waterford At West Bend offers a comprehensive suite of features designed to enhance the quality of life for residents with dementia or Alzheimer's disease. With 24-hour supervision, residents receive constant support and safety reassurance, which is vital for those experiencing cognitive challenges. Assistance with activities of daily living--such as bathing, dressing, and transfers--ensures that individuals can retain their dignity while receiving the help they need. Coordination with healthcare providers streamlines medical care, allowing for timely interventions and medication management that cater specifically to each resident's health requirements. The facility also addresses emotional and physical well-being through a mental wellness program and specialized memory care programming tailored to stimulate cognitive function. Incontinence care, meal preparation and service, along with transportation arrangements for medical appointments further enhance the overall support system by promoting both physical comfort and social engagement. Collectively, these features create a nurturing environment conducive to maintaining dignity and fostering connections for individuals in various stages of cognitive decline.
The Waterford At West Bend on seniors.fyi includes 17 photos including images showing interior, landscaping, decor, living room, garden, artwork, kitchen, floor plan, and more.
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