The Waterford At West Bend

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  • Interior

    A cozy living room featuring a leather sofa, a fireplace with a TV mounted above, and wall artwork.
  • Outdoors

    A lush garden featuring wooden raised beds filled with various plants.
  • Decor

    A cozy reading area with purple armchairs, bookshelves, and decorative paintings.
  • Living Room

    A cozy living room featuring a fireplace with a television mounted above, accompanied by a leather sofa and decorative artwork on the wall.
  • Building

    A symmetrical residential building with well-maintained landscaping at the entrance.
  • Architecture

    A well-maintained building entrance with surrounding landscaping.
  • Trees

    A cozy backyard patio with red chairs and an umbrella next to a house, surrounded by lush greenery.
  • Dining

    A spacious kitchen and dining area with wooden floors, ample seating, and warm lighting.
  • Landscaping

    A serene view of a well-maintained garden with raised beds filled with lush green plants.
  • Kitchen

    A warm and inviting kitchen and dining area with wooden floors and cozy lighting.
  • Artwork

    Cozy living room with pastel furnishings and decorative accents.
  • Fireplace

    A cozy living room with a fireplace, TV, and comfortable seating.
  • Floor Plan

    Floor plan of a one-bedroom assisted living suite with a living room, bedroom, bathroom, and snack center.
  • Library

    A cozy reading area with bookshelves, armchairs, and a lamp.

The Waterford At West Bend

831 East Washington Street, West Bend, WI 53095

For more information about senior living options: (844) 490-3973

4.5 from 44 reviews
5 stars
30
4 stars
9
3 stars
4
2 stars
0
1 stars
1

Assisted Living Memory Care

Pricing

At The Waterford At West Bend, residents can expect to pay a premium for their living arrangements, with costs notably higher than both the county and state averages. For a one-bedroom apartment, the monthly fee is set at $4,790, significantly surpassing Washington County's average of $3,451 and Wisconsin's statewide average of $3,412. Similarly, studio apartments are priced at $7,600, which is considerably above the county's average of $4,386 and the state's average of $3,999. This pricing suggests that The Waterford At West Bend offers unique amenities or services that contribute to its elevated costs, appealing to those seeking an upscale or specialized living experience in a vibrant community.

Room TypeThe Waterford At West BendWashington CountyWisconsin
1 Bedroom$4,790$3,451$3,412
Studio$7,600$4,386$3,999

Overall Review

Pros

  • pro Residents at The Waterford enjoy a friendly and welcoming atmosphere, making it feel like home.
  • pro The staff at The Waterford are caring, attentive, and treat residents like family.
  • pro Activities provided at The Waterford, such as Bingo and crafting, are well-received and enjoyed by the residents.
  • pro Communication between management and families is prompt and helpful, providing peace of mind.
  • pro The facility is clean, orderly, and well-maintained, contributing to a safe environment for residents.
  • pro Families appreciate the personal attention their loved ones receive from dedicated caregivers.
  • pro Special events and celebrations foster a sense of community among residents and families.
  • pro The accommodations are spacious, comfortable, and designed to meet the needs of residents effectively.
  • pro Residents benefit from a supportive network that encourages engagement in daily activities and social connections.

Cons

  • pro The administration at The Waterford has been described as horrible, with claims that they will say anything to make themselves look good.
  • pro There are concerns about the slow response time for fixing issues, taking days for repairs.
  • pro One reviewer felt that despite the positive aspects, there were significant problems with the administration and management, which negatively affected the overall experience.
  • pro A visitor expressed a desire for better privacy measures due to nearby apartment complexes and an old building that appeared rundown, detracting from the property's overall appeal.

Review

The Waterford at West Bend has emerged as a cherished residence for many families seeking assisted living and memory care options. The reviews reflect a general consensus that this facility checks all the boxes for comfortable community living, particularly for elderly residents transitioning from their long-time homes. One recurring sentiment is the ease of adaptation to The Waterford's small, single-story layout, which alleviates concerns about navigating confusing hallways and long distances typical of larger facilities. Family members have noted how quickly their loved ones have come to consider The Waterford not just a place to live but a true home.

Visitors are consistently impressed by the friendly atmosphere and dedicated staff at The Waterford. Many reviewers highlighted how the caregivers treat residents with genuine care and compassion, often referring to them as family. This personal touch is evident in the interactions between staff and residents; playful banter and attentiveness are common themes that emerge from multiple accounts. Families appreciate the ambiance created by a team of workers who go above and beyond to meet each resident's needs—whether through fun activities or simply being responsive to their concerns.

The diverse range of activities available significantly enriches the residents' lives. Reviewers frequently mention popular options like Bingo, crafting sessions, concerts, seasonal celebrations, and thematic dinners that create joyful communal experiences. These activities not only promote social interaction but also contribute positively to mental stimulation among residents. One family member shared how they were able to enjoy a concert alongside others in attendance, underscoring the sense of community fostered within The Waterford’s walls.

In addition to providing excellent personal care for their loved ones, families commented positively on factors such as food quality, cleanliness, and overall safety within the facility. Residents can be seen enjoying meals together in harmony in beautifully decorated dining rooms, reinforcing feelings of togetherness. Many described moments where they saw firsthand how attentive staff are with residents' various needs while ensuring a pleasant living environment free from neglect or discomfort.

However, it’s worth noting that some feedback pointed out logistical issues with maintenance requests that occasionally required more time than desired for resolution. While families expressed their love for having their elders reside at The Waterford despite these challenges, improved response times for repairs could further enhance their experience.

On the flip side of positive sentiments about staff competency and responsiveness were some critiques regarding administration practices at times labeled as lacking integrity or transparency. A few reviewers voiced concerns over alleged mismanagement or poor communication from higher authorities within the facility itself—but these remarks seemed overshadowed overall by glowing testimonials focused on compassionate caregiving from direct staff members who interact daily with residents.

In conclusion, The Waterford at West Bend stands out as an inviting option for assisted living or memory care due primarily to its compassionate staff, engaging activities tailored toward enriching resident lives, and an intimate yet vibrant atmosphere that fosters community connections among both residents and visiting families alike. Families take solace knowing their loved ones are received into such caring hands while contributing positively through recreational options designed specifically to support both physical health and emotional well-being—all essential components of aging gracefully in community settings like The Waterford.

Features

Housing

  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Low / no sodium Low / no sodium
  • Low fat Low fat
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Art classes Art classes
  • Arts and crafts Arts and crafts
  • Book club Book club
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Cooking classes Cooking classes
  • Cooking club Cooking club
  • Day trips and outings Day trips and outings
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Games Games
  • Gardening club Gardening club
  • Karaoke Karaoke
  • Live well programs Live well programs
  • Other religious services Other religious services
  • Protestant services Protestant services
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Visiting chaplain or priest Visiting chaplain or priest
  • Wii bowling Wii bowling
  • Wine tasting Wine tasting

Languages Spoken

  • English English

Description

The Waterford At West Bend is an assisted living community located in West Bend, WI. We specialize in providing memory care for individuals with dementia and other memory-related conditions. Our fully furnished facility offers a comfortable and serene environment for our residents to call home.

Our community features a spacious dining room where residents can enjoy delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions to ensure that every resident's nutritional needs are met.

We understand the importance of maintaining a clean and organized living space, which is why we provide housekeeping services to keep our residents' rooms tidy and well-maintained. Additionally, our move-in coordination service helps ease the transition for new residents and ensures that they have everything they need upon arrival.

Outdoor space is available for residents to relax and enjoy fresh air, while Wi-Fi/high-speed internet access keeps them connected with loved ones online. Telephone service is also provided for convenient communication.

Our dedicated care staff assists with activities of daily living such as bathing, dressing, and transfers, ensuring that each resident receives personalized assistance based on their specific needs. Coordination with health care providers is prioritized to guarantee that medical requirements are met effectively.

For residents with diabetes or specialized dietary restrictions, we offer diabetes diet and special dietary restriction options. Medication management services are provided to assist residents in taking their medications safely and as prescribed.

To support mental wellness, we have a comprehensive mental wellness program in place. This includes specialized memory care programming tailored to meet the unique needs of our memory care residents. Mild cognitive impairment is addressed through targeted interventions and personalized care plans.

Transportation arrangement services are available for medical appointments, while transportation to doctors' appointments ensures that our residents can easily access necessary healthcare services.

In terms of nearby amenities, we are conveniently located near two cafes, ten parks, five pharmacies, eleven physicians' offices, eighteen restaurants, two transportation options (possibly public transportation), two places of worship, and three hospitals.

At The Waterford At West Bend, we strive to create a warm and welcoming community that provides excellent care and support for our memory care residents.

Videos

Nearby Places of Interest

Parks

  • Kilbourn Street Park (0.6 miles)
  • Lac Lawrann Conservancy (1 miles)
  • Regner Park (1.3 miles)
  • Ziegler Park (1.4 miles)
  • Decorah Hills Park (1.5 miles)
  • Rolf Dog Park (2.2 miles)
  • Ridge Run County Park (2.6 miles)

Physicians

  • Affiliated Clinical Services (0.7 miles)
  • Henry N Ambrookian Jr DD (1.4 miles)
  • Foot & Ankle Health Center (1.8 miles)
  • West Bend Clinic - East (1.9 miles)
  • West Bend Open Mri (2.2 miles)
  • Advanced Pain Management (2.2 miles)
  • Froedtert West Bend Surgery Center (2.4 miles)

Restaurants

  • Riverside Brewery & Restaurant (0.8 miles)
  • Collin's Deck Bar (0.8 miles)
  • Casa Tequila (0.8 miles)
  • Toucan Food & Custard (1 miles)
  • George Webb Restaurants (1.3 miles)
  • Domino's Pizza (1.4 miles)
  • M & R Bar (1.4 miles)

Places of Worship

  • Immanuel United Church of Christ (0.8 miles)
  • New Life Church (4.9 miles)
  • Peace United Church of Christ (7.3 miles)
  • St Peters United Church of Christ (11.6 miles)

Transportation

  • Hertz Rent A Car (0.8 miles)
  • West Bend Taxi (1.4 miles)
  • Train Tracks (8.8 miles)

Hospitals

  • St Joseph's Hospital (1.4 miles)
  • St Joseph's Community Hospital (1.5 miles)
  • Froedtert West Bend Health Center (2.4 miles)
  • Froedtert Jackson Health Center (7.2 miles)
  • Integrated Repair & Information Services (8.9 miles)

Pharmacies

  • Walgreens (1.7 miles)
  • Shopko Pharmacy (1.9 miles)
  • Walgreens (2.1 miles)
  • Walmart Pharmacy (2.4 miles)
  • West Bend Pharmacy (2.4 miles)
  • Home Town Pharmacy (6.6 miles)
  • Walgreens (7 miles)

Cafes

  • Panera Bread (1.8 miles)
  • Starbucks (2.1 miles)

Frequently Asked Questions

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