River Way Place

Pros

• The staff at The Waterford in West Bend are described as "awesome" and "like family" by residents.
• The community is praised for its excellent long-term staff who are passionate about their work.
• The smaller size of the community, with only 20 residents, is seen as a positive aspect.
• The apartments are described as nice and equipped with kitchenettes.
• The park-like setting and walking paths are mentioned as appealing features of the community.
• The cleanliness of the community is highlighted as a positive aspect during a tour.
• The menu options are praised by visitors who toured the community for their loved one's care.
• Personal interest and comfort provided to residents by the nurses and caregivers are highly recommended.
• The homey atmosphere of The Waterford is noted, including details about the dining area, TV room, library/puzzle room, and patio.
• All-inclusive monthly rates without additional charges for services like showers and medication administration are appreciated by reviewers.
• Although there are no group outings currently offered, there may be a possibility of future outings with the introduction of a van at The Waterford.
• The staff's friendliness and caring nature are highlighted as positive qualities of the community during a visit.

Cons

• The Waterford at West Bend does not offer group outings or off-site activities.
• Some reviewers expressed concern about the lack of a locked area for dementia patients.
• One reviewer mentioned that the community is smaller, with only 20 residents.
• There is a suggestion for the facility to consider providing transportation for outings in the future.
• One reviewer stated that The Waterford does not have the specific feature they were looking for, which is a locked area for dementia patients.

Review

The Waterford at West Bend, formerly known as Emerald Way, is a smaller community that offers excellent care for its residents. With only 20 residents, the staff is able to provide personalized attention and truly become like family to the residents. The long-term staff members are passionate about what they do and show a genuine interest in the well-being of their residents.

The community itself is clean and well-maintained, with one-bedroom kitchenette apartments for each resident. The park-like setting and walking paths offer a peaceful environment where residents can enjoy nature and stay active. This creates a pleasant atmosphere that adds to the overall experience of living at The Waterford.

During tours of the community, families were impressed by the responsiveness of the staff in answering their questions. They also appreciated the cleanliness of the facility and were pleased with the menu options available for meals. Based on their positive experiences, they would recommend The Waterford to other families seeking care for their loved ones.

One particular family had an exceptional experience with The Waterford. They found both the director and staff to be attentive and helpful throughout their interactions. Notably, the nurses and caregivers demonstrated a personal interest in ensuring that their father was comfortable during his stay. This high level of care led them to highly recommend The Waterford.

Another aspect that stands out about this community is its homey atmosphere. From the dining area with large wooden tables to the cozy TV room with leather furniture, every space exudes comfort and familiarity. Additionally, the apartment-like rooms offer ample living space, a separate bedroom, and a spacious bathroom with a walk-in shower.

A notable feature of The Waterford is its inclusive monthly rates based on care level. This transparency allows families to know exactly what they are paying for without any additional charges for services like showers or medication administration. However, it should be noted that group outings are not currently offered at The Waterford. Although there is a daily activity schedule on-site, the community plans to potentially introduce outings in the future with the addition of a van.

In conclusion, The Waterford at West Bend provides exceptional care in a smaller, more intimate setting. The staff's genuine care and dedication to their residents create a welcoming atmosphere that feels like home. The apartments offer spacious living areas and modern amenities, ensuring a comfortable living environment. With inclusive rates and the possibility of future outings, The Waterford aims to provide comprehensive care and an enriching experience for its residents.

Parks

• Kilbourn Street Park (0.6 miles)
• Lac Lawrann Conservancy (1 miles)
• Regner Park (1.3 miles)
• Ziegler Park (1.4 miles)
• Decorah Hills Park (1.5 miles)
• Rolf Dog Park (2.2 miles)
• Ridge Run County Park (2.6 miles)

Physicians

• Affiliated Clinical Services (0.7 miles)
• Henry N Ambrookian Jr DD (1.4 miles)
• Foot & Ankle Health Center (1.8 miles)
• West Bend Clinic - East (1.9 miles)
• West Bend Open Mri (2.2 miles)
• Advanced Pain Management (2.2 miles)
• Froedtert West Bend Surgery Center (2.4 miles)

Restaurants

• Riverside Brewery & Restaurant (0.8 miles)
• Collin's Deck Bar (0.8 miles)
• Casa Tequila (0.8 miles)
• Toucan Food & Custard (1 miles)
• George Webb Restaurants (1.3 miles)
• Domino's Pizza (1.4 miles)
• M & R Bar (1.4 miles)

Places of Worship

• Immanuel United Church of Christ (0.8 miles)
• New Life Church (4.9 miles)
• Peace United Church of Christ (7.3 miles)
• St Peters United Church of Christ (11.6 miles)

Transportation

• Hertz Rent A Car (0.8 miles)
• West Bend Taxi (1.4 miles)
• Train Tracks (8.8 miles)

Hospitals

• St Joseph's Hospital (1.4 miles)
• St Joseph's Community Hospital (1.5 miles)
• Froedtert West Bend Health Center (2.4 miles)
• Froedtert Jackson Health Center (7.2 miles)
• Integrated Repair & Information Services (8.9 miles)

Pharmacies

• Walgreens (1.7 miles)
• Shopko Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• Walmart Pharmacy (2.4 miles)
• West Bend Pharmacy (2.4 miles)
• Home Town Pharmacy (6.6 miles)
• Walgreens (7 miles)

Cafes

• Panera Bread (1.8 miles)
• Starbucks (2.1 miles)