Heartland Health Care Center Union
Save709 Rice Avenue, Union, SC 29379
For more information about senior living options: (844) 490-3973
Union Post Acute has a welcoming, family-like atmosphere where the staff truly care about the residents. The team goes above and beyond to ensure everyone feels included and cared for. The facility feels like home due to warmth and compassionate staff. The staff are wonderful, and residents have made friends and enjoy being there. The care provided is excellent and residents love it; it would be recommended to everyone. The rehabilitation and nursing staff are attentive, friendly, and effective at helping residents regain independence. Deb and Andrea in Activities are praised for making residents feel loved every day. Outpatient Therapy is friendly, welcoming, and highly recommended. The staff are professional, friendly, and helpful. The experience with ProMedica is excellent, with ongoing care and compassionate support after discharge. The therapy and nursing teams help residents get back on their feet. The facility is recognized for getting residents back home and for caring, individualized attention.
The reviewer alleges the facility was short-staffed, leading to a family member being left in feces for several hours on multiple occasions. The reviewer states bottom sheets were not provided for several days, and there was no bath for five days. The reviewer notes that a dinner was forgotten on one night. The reviewer is not pleased with the aunt's care, finding her soiled and her bed linens also soiled, and reporting she wasn't encouraged to get out of bed. The reviewer describes a resident's dissatisfaction with living there, wishing for her own apartment to have a large dog. The reviewer warns others to think twice before sending a loved one to Union Post Acute. The reviewer laments that there were no activities for patients.Union Post Acute frequently feels less like a medical facility and more like a welcoming, extended family home. From the moment you step inside, the atmosphere exudes warmth and genuine care for the residents. Many reviewers note a staff that not only does their jobs but also makes an effort to create a sense of belonging for each person who walks through the door. The overall vibe is consistently described as homey and comforting, with a everyday dedication from caregivers that makes a real difference in how people experience their stay.
Across the board, the staff at Union Post Acute is praised for going above and beyond to ensure everyone feels included and cared for. Several reviewers point to a culture of kindness and a readiness to help, regardless of the task at hand. The sense that "the team cares" appears repeatedly, and this perceived devotion is a big part of why people view the facility so positively. The message that emerges is simple: if you come here, you're likely to be treated with respect, patience, and attentiveness.
There are personal stories that illustrate the community's warmth. One resident, living in the facility and using a wheelchair, shared a candid note about daily life and a longing for greater independence - owning a larger apartment and perhaps a dog in the future, with a particular early interest in a German Shepherd. This anecdote underscores the reality that Union Post Acute hosts people with varied dreams and needs, and the environment is described as one where staff respond with empathy to individual circumstances while helping residents pursue their goals, within the bounds of their care plans.
Family members also speak with gratitude about how Union Post Acute can become a steady, reliable home-away-from-home. A mother who has been there for more than two years describes the staff as wonderful and notes that her mother has made friends and loves being there. Other reviews highlight how the care team creates meaningful connections, and how residents' families feel supported, informed, and involved in their loved ones' rehabilitation and daily routines. The sense of continuity and community is repeatedly cited as a standout feature.
Within the facility, specific team members receive frequent commendations. Therapy, in particular, stands out for many residents, with Kiara highlighted for effective work and progress. Deb and Andrea in Activities are mentioned for their warmth and for helping residents feel loved every day, while Ashley is acknowledged for coordinating or facilitating care. The nursing staff is described as wonderful, with honest recognition that there can be variability - some days are exceptional, and others are steadier - but the overall impression is consistently positive, and many reviewers would choose Union Post Acute again for rehab needs.
Another strong thread is the long-term commitment many residents feel toward Union Post Acute. One reviewer notes that their first admission was in 2018 and that, over time, they chose to return multiple times, eventually settling into long-term care that feels more like HOME than a strict institution. The combination of attentive care, structured therapy, and a living environment that fosters social engagement helps residents maintain dignity and purpose, even as they rely on the facility for skilled care and rehabilitation.
Outpatient therapy is also lauded, with reviewers recounting how friendly, welcoming staff helped advance recovery outside of the inpatient setting. The sense of anticipation in seeing caregivers during outpatient visits - "looking forward to seeing them" - speaks to a positive, encouraging culture that continues beyond the patient's initial stay. For those who need ongoing therapy, the experience at Union Post Acute is described as both supportive and effective, with sustained attention to individual recovery goals.
Like any large care operation, Union Post Acute does have moments that give families pause. A family friend's account of being short-staffed, with distressing delays and neglect - such as a resident left lying in feces, bed sheets not changed, and meals forgotten - serves as a cautionary note. That particular review urges prospective families to think carefully before placing a loved one there if the facility cannot meet staffing needs. The presence of such feedback alongside overwhelmingly positive experiences highlights the real variability in care environments and the critical importance of adequate staffing and attentive management.
The reviews extend to ProMedica facilities as well, where many families report similarly strong, compassionate care. Across several accounts, ProMedica Skilled Nursing and Rehabilitation in Union, SC, is described as an organization that delivers excellent care and keeps families well informed. A case manager, Robin, is singled out for going above and beyond to keep families updated and involved in the patient's care and progress, while staff are recognized for their thoroughness and for helping patients regain independence through targeted therapy. The sentiment is that ProMedica can be trusted to provide thorough rehab, attentive nursing care, and a supportive environment that feels like a team working toward the same goals.
In multiple testimonials, ProMedica staff are praised for professionalism, friendliness, and the ability to tailor care to individual needs. Family members express deep appreciation for the consistency of updates, the structured approach to therapy, and the compassion shown by nurses and therapists alike. There is a persistent sense of gratitude for the way these teams help patients regain function and safely return home, with some reviewers noting that their loved ones returned home stronger and more capable than expected. The social aspect of care - seeing residents interact around the nursing desk or feeling included in everyday life - also comes up as a valued part of the ProMedica experience.
Overall, the reviews paint a picture of two care communities where warmth, competence, and a genuine commitment to rehab and daily well-being are the norm. The overwhelming majority of testimonials highlight environments that feel nurturing and home-like, staffed by teams who work hard to keep residents engaged, informed, and supported through every stage of recovery or long-term care. While incidents of short-staffing are acknowledged by some reviewers, they appear as warnings that emphasize the need for sustained staffing and attention to resident needs as a baseline requirement. Taken together, the feedback suggests that Union Post Acute and ProMedica facilities strive to deliver compassionate care, effective rehabilitation, and a welcoming atmosphere that many families come to rely on and recommend.
40 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland Health Care Center Union is an assisted living community located in Union, SC. We offer a range of care services including memory care, respite care, and skilled nursing facility care for those who require specialized assistance.
Our community provides a comforting and inclusive environment for our residents. The amenities we offer ensure that our residents are comfortable and have everything they need to thrive. They include cable or satellite TV, a dining room, fully furnished accommodations, beautiful gardens, housekeeping services, a kitchenette, outdoor spaces to enjoy nature, restaurant-style dining options, a small library, telephone access, and Wi-Fi/high-speed internet connectivity.
Our dedicated staff provide round-the-clock supervision and assistance with daily activities such as bathing, dressing, and transfers. We also manage medication schedules and provide specialized programming for mental wellness and cognitive impairments. Our diabetes diet program ensures that residents with specific dietary needs receive appropriate meals.
At Heartland Health Care Center Union, we understand the importance of dining experiences in socializing and building connections. Our dining options cater to special dietary restrictions so that all residents can enjoy their meals in a comfortable setting.
We believe in promoting an active lifestyle for our residents through resident-run activities and scheduled daily activities. These range from stimulating games to exercises that keep both the mind and body active. Additionally, there are several parks nearby where residents can enjoy the outdoors.
Convenience is key at Heartland Health Care Center Union. With multiple pharmacies and physicians located nearby as well as various restaurants and places of worship within close proximity, our residents have easy access to the services they need. Transportation options are also available for added convenience. We are proud to be situated near three hospitals that ensure prompt medical attention if needed.
At Heartland Health Care Center Union in Union, SC, we prioritize providing quality care while maintaining a nurturing environment where our residents can feel safe and supported every day.
Heartland Health Care Center Union is located at 709 Rice Avenue, Union, SC 29379 in Union County, South Carolina
The comprehensive features offered at Heartland Health Care Center Union significantly enhance the quality of life for residents experiencing memory-related challenges. Assistance with dressing and bathing promotes independence while ensuring personal care, which can be crucial for maintaining dignity in individuals with dementia or Alzheimer's disease. Medication management is vital for adherence to treatment plans, reducing the risk of complications resulting from missed doses. Meal preparation and service are tailored to meet dietary needs, fostering proper nutrition that supports cognitive function. Activities of daily living assistance helps residents retain routine and familiarity, further aiding their sense of normalcy. With 24-hour supervision, residents benefit from a safe environment where caregivers can promptly address any needs or concerns. The mental wellness program and specialized memory care programming are designed to stimulate cognitive abilities and engage residents meaningfully, while also catering to those with mild cognitive impairment by offering both support and encouragement for continued mental engagement. Collectively, these features create a holistic approach that prioritizes the physical and emotional well-being of residents navigating the complexities of memory loss.
Heartland Health Care Center Union on seniors.fyi includes 6 photos including images showing healthcare, physical therapy, rehabilitation, exercise, gym, fitness, exercise equipment, and more.
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Exercise Equipment
Gym
Healthcare
Fitness
Rehabilitation
