Heartland Health Care Center Union

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709 Rice Avenue, Union, SC 29379

For more information about senior living options: (866) 208-4318

4 from 81 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

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Overall Review of Heartland Health Care Center Union

differentiator 18 reviews mention this

Rehab therapy is a bright spot

Residents and families frequently describe therapy and rehab as what helped them get stronger.

Across many reviews, people point to therapy as a major reason they felt supported during rehab or recovery. Several mention physical or occupational therapy working with them in ways that helped them regain mobility, stand, or move again. Others say therapy pushed them appropriately while still staying within their limits, and that they felt their progress was clear enough to meet home or independence goals.

common 5 reviews mention this

Dining gets repeated praise

Food quality is repeatedly mentioned as a positive part of the stay.

Dining comes up in a number of reviews, with people describing the food as good and the meals as something they enjoyed. Some mention being fed well or specifically calling out a favorite meal. A review about dietary meals also aligns with the facility offering special dietary options for residents who need them.

common 14 reviews mention this

Staff warmth and communication stand out

Many reviewers describe consistently friendly staff and strong communication with families.

A recurring theme is how staff treat residents and how families feel kept in the loop. Reviews highlight friendly, welcoming employees and communication that made visits easier because updates were provided without residents or families having to chase answers. Multiple reviews also describe staff going out of their way to make people feel included and cared for, even when the experience is difficult.

caveat 7 reviews mention this

Care quality described as inconsistent

Some residents and families report care that felt neglected during the stay.

While many reviews are positive, a smaller group report serious problems that affected daily care. These accounts mention issues such as delays with getting help, inadequate hygiene support, and situations where staff did not respond to calls. There are also reviews describing care decisions and discharge timing as unsafe or poorly planned, which led to extended setbacks.

caveat 4 reviews mention this

Cleanliness concerns appear in reviews

Cleanliness is mentioned both positively and negatively in resident feedback.

Some reviewers say the facility is clean and well kept, and they describe a nice environment during their stay. Other reviews sharply contradict that, describing the building as unsanitary and reporting pests or unpleasant conditions. Taken together, cleanliness seems to be a mixed experience depending on the reviewer and timing.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

40 resident community capacity

Types of Care

Assisted Living
Memory Care
Respite Care
Skilled Nursing Facility

Amenities

Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

CVS Pharmacy (0 miles)
Union Family Pharmacy (0.1 miles)
Walmart Pharmacy (0.6 miles)
Palmetto Drugs (1.3 miles)
Walgreens (14.2 miles)
Ingles (19.4 miles)
Walmart Pharmacy (19.7 miles)

Restaurants

Wing Street (0.1 miles)
Little Caesars Pizza (0.1 miles)
Cooper's Grubhub (0.3 miles)
Subway (0.3 miles)
Burger King (0.7 miles)
Waffle House (0.7 miles)
KFC (0.7 miles)

Hospitals

Carolina's Health Associates (0.1 miles)
Wallace Thomson Hospital (0.7 miles)
Carolinas Health Associates (0.7 miles)

Places of Worship

Covenant Baptist Church (0.2 miles)
C4 Ministries (0.3 miles)
Westside Baptist Church (0.4 miles)
Corinth Baptist Church (0.8 miles)
Lifespring Church of Union (1 miles)
St Augustine Catholic Church (1 miles)
First Presbyterian Church (1 miles)

Parks

Union County Recreation & Park (0.6 miles)
Playground At Foster Park (1.6 miles)

Physicians

Center For Family Healthcare (0.6 miles)
Upstate Pediatrics (0.7 miles)
Gibbs Cancer Center (0.8 miles)
ENT And Audiology Associates (1.3 miles)
Dr Bishop (14 miles)
Roebuck Family Practice (21.7 miles)

Transportation

Norfolk Southern (1 miles)
Enterprise Rent-A-Car (1.5 miles)
Union County Airport-Troy Shelton Field (35A) (2.4 miles)
U-Haul Neighborhood Dealer (21.8 miles)

Cafes

Steamers Cafe & Catering (21.8 miles)
Main Street Bake Shoppe (21.8 miles)

Frequently Asked Questions

Where is Heartland Health Care Center Union?

Does Heartland Health Care Center Union provide care for residents with dementia or Alzheimer's disease?

What photos are available for Heartland Health Care Center Union in Union, South Carolina?

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