Heartland Health Care Center Union
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709 Rice Avenue, Union, SC 29379
For more information about senior living options: (844) 490-3973
Union Post Acute has a welcoming, family-like atmosphere with staff who truly care about residents. It is a wonderful community that is highly recommended by families and residents. The staff are friendly, professional, and go above and beyond to ensure everyone feels included and cared for. The therapy and nursing teams are exceptional, helping residents feel stronger and more independent. Deb and Andrea in Activities are praised for making residents feel loved every day. The facility is clean and well-maintained, and the food is enjoyed by residents. Outpatient therapy at Union Post Acute is friendly and welcoming, and residents look forward to sessions. Families report that the staff are efficient and keep them informed about their loved ones' care and progress.
They would not recommend this establishment to anyone. The husband’s treatment in the first few days there was very unacceptable. A family friend was left in her own feces for several hours because the facility was short staffed. No bottom sheets were placed on her bed for several days. She had to ask for her dinner because they forgot her. No bath for five days. The facility had a bogus visitation policy. The place was full of roaches and mice and was disgusting.Heartland Health Care Center Union is best suited for families pursuing an aggressive, therapy-forward rehab track in a setting that can feel surprisingly home-like when the staff are on their A-game. The strongest voices praise a warm, family-like atmosphere and a team that truly cares about residents, turning recovery into a collaborative, hopeful process. When operations are flowing, residents report meaningful progress, with therapists pushing them to regain movement and independence. This makes the center attractive for those who want a facility that emphasizes rehab intensity, personal attention from nurses and CNAs, and a reception that feels more like a caring community than a sterile hospital corridor. However, the happy path requires a tolerance for inconsistency, care, communication, and staffing can swing from exemplary to problematic, often depending on who is on duty and how well the system is managed on any given day.
On the plus side, many residents and families highlight standout therapy and caregiving moments. Therapists are frequently described as dedicated, keeping patients moving and motivated; several patients note tangible gains, improved strength, the ability to stand, or more independence in daily tasks. The nursing staff is repeatedly praised as professional and responsive, with activities staff and aides contributing to a more engaged daily routine. Families also point to clean facilities, decent food, and a generally respectful atmosphere in which residents feel valued. When the stars align, the facility earns praise for returning loved ones to home life with improved mobility and confidence, and that is a powerful, persuasive argument for considering Heartland for rehab stays.
Yet there are persistent and serious counterpoints that cannot be ignored. A not-insignificant number of reviews recount experiences of neglect, distress, or outright safety concerns: residents left soiled or waiting for care, bath and linen shortages, and calls ignored or delayed. Several families recount situations where a patient was discharged in an unsafe condition or where staff appeared overwhelmed, underscoring a troubling inconsistency in day-to-day care. The presence of pest issues and odors in some rooms, along with complaints about administrator availability, paint a picture of a facility that can feel disorderly and undervalued in moments of strain. When safety and dignity are at stake, these are non-negotiable warnings that tip the balance away from “good rehab environment” toward “high-risk choice.”
These contrasting experiences force a practical calculus: the same strong therapy program that helps many residents recover can be offset by episodes of neglect and miscommunication that jeopardize safety and trust. For families who can actively supervise care, insist on clear, frequent updates, and push for immediate corrective action when problems arise, Heartland can still deliver impressive rehab outcomes. The best testimonials come from those who feel the rehab team is competent, compassionate, and relentlessly focused on returning the person home. But the counter-narratives emphasize that without vigilant oversight, the risks multiply quickly, turning a hopeful recovery arc into a frightening, stressful ordeal for both residents and their families.
Navigation and decision-making should be anchored in due diligence. Prospective clients should schedule multiple visits, ideally unannounced, and observe how the front desk and nursing stations function during busy periods. Speak directly with therapy managers about caseloads, therapy frequency, and discharge planning. Ask about staffing stability, CNA coverage, and how the facility handles responses to patient calls at night. Verify recent inspection reports and look for concrete evidence of accountability when problems arise. Consider the fit for someone who values a supportive, cheerful environment and a robust rehab program, but insist on a plan for consistent oversight, early escalation of concerns, and transparent communication with family members.
In the end, Heartland Health Care Center Union presents a mixed proposition. For a loved one whose priorities are aggressive rehabilitation and a broadly positive, home-like setting, the center can be an excellent fit, provided that a vigilant family acts as a constant advocate to ensure timely care, respect, and safety. For seniors requiring dependable, consistently high-quality daily care and absolutely reliable safeguarding, alternatives with steadier staffing and fewer reported lapses should be examined with equal rigor. The decision hinges on balancing the hoped-for rehab gains and the warmth of the community against the reality of care variability. If choosing Heartland, approach it as a high-patience, high-attention investment, one that can pay off in meaningful recovery, but only with an explicit, actively managed plan to prevent the missteps that have dimmed some otherwise promising experiences.
40 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland Health Care Center Union is an assisted living community located in Union, SC. We offer a range of care services including memory care, respite care, and skilled nursing facility care for those who require specialized assistance.
Our community provides a comforting and inclusive environment for our residents. The amenities we offer ensure that our residents are comfortable and have everything they need to thrive. They include cable or satellite TV, a dining room, fully furnished accommodations, beautiful gardens, housekeeping services, a kitchenette, outdoor spaces to enjoy nature, restaurant-style dining options, a small library, telephone access, and Wi-Fi/high-speed internet connectivity.
Our dedicated staff provide round-the-clock supervision and assistance with daily activities such as bathing, dressing, and transfers. We also manage medication schedules and provide specialized programming for mental wellness and cognitive impairments. Our diabetes diet program ensures that residents with specific dietary needs receive appropriate meals.
At Heartland Health Care Center Union, we understand the importance of dining experiences in socializing and building connections. Our dining options cater to special dietary restrictions so that all residents can enjoy their meals in a comfortable setting.
We believe in promoting an active lifestyle for our residents through resident-run activities and scheduled daily activities. These range from stimulating games to exercises that keep both the mind and body active. Additionally, there are several parks nearby where residents can enjoy the outdoors.
Convenience is key at Heartland Health Care Center Union. With multiple pharmacies and physicians located nearby as well as various restaurants and places of worship within close proximity, our residents have easy access to the services they need. Transportation options are also available for added convenience. We are proud to be situated near three hospitals that ensure prompt medical attention if needed.
At Heartland Health Care Center Union in Union, SC, we prioritize providing quality care while maintaining a nurturing environment where our residents can feel safe and supported every day.
Heartland Health Care Center Union is located at 709 Rice Avenue, Union, SC 29379 in Union County, South Carolina
The comprehensive features offered at Heartland Health Care Center Union significantly enhance the quality of life for residents experiencing memory-related challenges. Assistance with dressing and bathing promotes independence while ensuring personal care, which can be crucial for maintaining dignity in individuals with dementia or Alzheimer's disease. Medication management is vital for adherence to treatment plans, reducing the risk of complications resulting from missed doses. Meal preparation and service are tailored to meet dietary needs, fostering proper nutrition that supports cognitive function. Activities of daily living assistance helps residents retain routine and familiarity, further aiding their sense of normalcy. With 24-hour supervision, residents benefit from a safe environment where caregivers can promptly address any needs or concerns. The mental wellness program and specialized memory care programming are designed to stimulate cognitive abilities and engage residents meaningfully, while also catering to those with mild cognitive impairment by offering both support and encouragement for continued mental engagement. Collectively, these features create a holistic approach that prioritizes the physical and emotional well-being of residents navigating the complexities of memory loss.
Heartland Health Care Center Union on seniors.fyi includes 6 photos including images showing healthcare, physical therapy, rehabilitation, fitness, exercise, gym, exercise equipment, and more.
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