Mountainview Nursing Home

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  • Interior

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Mountainview Nursing Home

340 Cedar Springs Road, Spartanburg, SC 29302

For more information about senior living options: (844) 490-3973

3.4 from 23 reviews
5 stars
11
4 stars
3
3 stars
1
2 stars
0
1 stars
8

Skilled Nursing Facility

Overall Review of Mountainview Nursing Home

Pros

  • pro The staff are described as the sweetest, kindest people.
  • pro The nursing staff are kind, courteous, and considerate, and are said to be fun to be around.
  • pro The facility is described as the cleanest health care facility in Spartanburg County.
  • pro The management staff are noted for high standards and not settling for mediocrity.
  • pro The staff are described as loving and efficient.
  • pro There is a family-like feeling among residents and coworkers.
  • pro The environment is described as very homey.

Cons

  • pro The facility is described as horrible, dirty, and roach- and mouse-infested, with bugs crawling even in residents' beds.
  • pro The nursing staff and supervisors are regarded as rude, disrespectful, and unprofessional, frequently not interacting with residents and yelling at staff.
  • pro Residents reportedly have to wait for an aide to help with bathroom needs because CNAs are unavailable or claim not to be CNAs.
  • pro A nurse named Gloria is described as rude and mean, often yelling at residents and hiding in rooms instead of cleaning or caring for them.
  • pro The building is said to need remodeling, with a moldy fountain, tiny rooms, and poorly ventilated showers and spaces.
  • pro A family alleges poor communication and care failures, including a loved one dying without notification and staff described as trash.
  • pro The facility is claimed to be a poor choice for care, with warnings to avoid placing loved ones there (zero stars).
  • pro Agency personnel report last-minute cancellations by the facility to make the agency look bad.

Review

The collection of comments about this Spartanburg County nursing facility reveals a striking blend of praise and scorn that swings from affection to alarm. On one end, several reviewers describe a warm, homey environment where residents are cared for with kindness and patience, and where staff are described as loving, considerate, or even "the sweetest kindest people." Phrases like "wonderful vintage facility with loving staff" and "the family feeling with the residence and coworkers" surface repeatedly, suggesting that for some families the place feels like a welcoming, if aging, community. In these voices, the staff are described as going above and beyond, the environment is described as clean and comfortable, and the facility is celebrated for its friendly spirit and the sense of belonging it provides to residents.

Yet the picture is far from uniformly rosy. A number of reviews depict a facility struggling with basic operations and safety concerns that leave families anxious. One reviewer recounted a troubling incident in which a resident asked a nurse supervisor for help to use the bathroom, only to be told she wasn't the resident's CNA, and then wait for an aide to become available. The same account describes a broader pattern of dismissiveness and poor professionalism by supervisors who are perceived as shouting and scolding rather than engaging with residents in a caring way. The impression left is not just about delays, but about a culture where residents feel unseen or undervalued and where staff interactions are more about compliance and admonishment than about assistance and compassion.

cleanliness and pest control are recurring themes, often paired with complaints about outdated facilities. Several reviewers describe mold issues, a moldy fountain, and a general sense of old infrastructure, with some even reporting a roach and rodent problem. One reviewer described the place as dirty, insisting that roaches and bugs crawl over residents, including in beds. Another pointed to small, poorly ventilated rooms and shower areas as part of a broader picture of an aging building that can feel run-down. The sentiment across these comments is not merely about cosmetic concerns; it's about basic dignity and comfort in daily life for people who rely on the facility for safety and health.

The concerns about specific staff members add a more personal layer to the narrative. A cited name, Gloria, is described by several as rude and unprofessional, with claims that she yells at residents and avoids cleaning or caring for individuals. Other remarks accuse staff of hiding in rooms and avoiding responsibilities or failing to address residents' needs promptly. There is also frustration with workflow dynamics - an observer notes that agency staff can be treated differently when trying to cancel a booking, implying a fragile relationship with agency workers and a troubling underlying sense that administrative practices may undermine the quality of resident care.

The reviews also touch on distressing events that would understandably escalate if true. One caller recounts a devastating experience where a mother became brain dead while away for four days, with no relatives informed or contacted, followed by harsh words about the doctor and nursing staff. While it's impossible to verify the specifics from these postings alone, the allegation highlights how critical timely communication and responsive care are to families, and how damaging it can feel when they perceive a breakdown in those channels.

Amid the harsh critiques, there are clear reminders that experiences are not uniform. A few reviewers acknowledge the facility's age and some shortcomings but still emphasize positive aspects - staff who respond quickly to issues, a clean environment, and moments of genuine care. Comments like "not bad once you get past the mold" and "the nursing staff are kind, courteous, considerate" convey that, for some families, the care team can be competent, attentive, and capable, even if there are systemic problems to contend with. The mixed feedback suggests a facility with pockets of effective care and warmth, but also with persistent challenges in operations, maintenance, and consistent resident-centered communication.

In sum, the stories reflect a spectrum of experiences that can vary dramatically from one day to the next or from one wing to another. Some residents and families describe a place with a true sense of community, where staff are supportive and the environment feels safe and comforting - what could be considered a "special place" for certain families. Others recount serious concerns about neglect, safety, and professionalism, with pests, odors, and outdated facilities contributing to a sense of unease and mistrust. Given the breadth of experiences, prospective families are encouraged to conduct their own up-to-date evaluations - visiting the facility, speaking with residents and families, reviewing current inspection reports, and meeting with the care team - to determine whether this is the right fit for their loved ones.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Greenville-Spartanburg (19 miles away) Greenville-Spartanburg (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mountainview Nursing Home in Spartanburg, SC is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a beauty salon where residents can indulge in pampering themselves, along with cable or satellite TV for entertainment. Community-operated transportation is available to easily access nearby locations, and a computer center allows residents to stay connected with loved ones.

For dining, there is a spacious dining room where residents can enjoy delicious meals prepared by the staff. There is also a restaurant-style dining option available for those who prefer it. Special dietary restrictions are accommodated to cater to individual needs.

Fitness enthusiasts can take advantage of the fitness room and wellness center which offer various exercise programs. The gaming room provides opportunities for friendly competition and social interaction. Additionally, there is a small library for those who enjoy reading.

Residents can relax in the beautiful garden or outdoor spaces, providing tranquility and fresh air. Housekeeping services ensure that rooms remain clean and tidy at all times, while move-in coordination makes the transition as smooth as possible.

Private bathrooms offer convenience and privacy, while Wi-Fi/high-speed internet keeps residents connected online. Telephone services are available for easy communication with family and friends. Transportation arrangements are made both for non-medical purposes as well as appointments with doctors.

In terms of care services, Mountainview Nursing Home offers 24-hour call systems and supervision to address any emergencies promptly. Assistance with daily activities such as bathing, dressing, and transfers ensures that residents receive comprehensive support when needed. Medication management guarantees that medications are taken correctly according to prescribed regimens.

The community also has a mental wellness program designed to promote emotional well-being among its residents. Special dietary restrictions are accommodated for those with specific health requirements such as diabetes diets.

Various activities are organized regularly to keep residents engaged and entertained including concierge services, fitness programs, planned day trips, and resident-run activities. Scheduled daily activities ensure that there is always something interesting to do.

Mountainview Nursing Home benefits from its convenient location, with numerous nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals.

Overall, Mountainview Nursing Home in Spartanburg, SC offers an exceptional assisted living community where residents can enjoy a comfortable and fulfilling lifestyle with the support and care they need.

Nearby Places of Interest

Pharmacies

  • Walmart Pharmacy (1 miles)
  • CVS Pharmacy (1.6 miles)
  • Ingles Market (1.8 miles)
  • Ingles (2.7 miles)
  • Ford's Drugs & Medical (3.5 miles)
  • Smith's Drugs No. 1 (3.6 miles)
  • Smith's Drug Store (3.7 miles)

Physicians

  • Regenesis Health Care (3 miles)
  • Steadman Hawkins Clinic (3.1 miles)
  • Eyes on Henry (3.3 miles)
  • Barnet Park Family Medicine (3.7 miles)
  • Horizon Hematology-Oncology PC (3.9 miles)
  • Betone of Spartanburg (3.9 miles)
  • Spartanburg Nephrology (4 miles)

Restaurants

  • Sugar'n Spice (3.4 miles)
  • Nu-Way Restaurant & Lounge (3.4 miles)
  • Converse Deli (3.5 miles)
  • Boots' & Sonny's Drive-In (3.6 miles)
  • Mata’s Restaurant (3.6 miles)
  • New China Restaurant (3.7 miles)
  • FR8yard (3.7 miles)

Places of Worship

  • Westminster Presbyterian Church (3.5 miles)
  • First Presbyterian Church (3.5 miles)

Cafes

  • Spill the Beans (3.7 miles)
  • Starbucks (4 miles)
  • Panera Bread (4.2 miles)
  • Starbucks (4.7 miles)

Transportation

  • Spartanburg Downtown Memorial Airport (SPA) (3.9 miles)

Hospitals

  • Medical Group of the Carolinas - Woman's Clinic (4 miles)
  • Spartanburg Surgery Center (4.8 miles)
  • Mary Black Memorial Hospital (4.9 miles)
  • Mary Black Health System Emergency Room/Department (4.9 miles)
  • Mary Black Hospital North Wing Entrance (4.9 miles)
  • Spartanburg Regional Medical Center (5 miles)
  • Spartanburg Regional Wound Center (5 miles)

Parks

  • Hillcrest Park (4.3 miles)

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