White Oaks Estates in Spartanburg, SC
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400 Webber Road, Spartanburg, SC 29307
For more information about senior living options: (844) 490-3973
The staff is friendly and helpful, making stays as pleasant as possible. Physical therapy is excellent in preparing residents to go home. Deborah Boulware, Admissions Director, goes beyond her job description to accommodate questions or concerns. Emma Bowers, Administrator, handles concerns promptly and efficiently with a sweet, friendly voice. Kay Jacobs, Social Services Director, helps families navigate their journey with their loved ones. Jerrica Smith, Therapy Director, supports residents during rehab. Gwen Worthington, Assistant Director of Nursing, answers questions with a warm smile. The facility is consistently clean and well-maintained, with a pleasant atmosphere.
One reviewer says White Oak Estates is "the most absolute terrible place on this earth" and urges others to stay away. A critic describes the business office as rude, disorganized, and repeatedly interrupting and hanging up on calls. Another reviewer calls the care "incompetence at its finest," alleging nurses and CNAs fail to assist residents or monitor medications. A family member claims the facility tried to hold a patient hostage to squeeze insurance payments, describing it as entrapment and illegal. There are reports of neglect and unsafe conditions, including a resident developing an infection due to delayed treatment and being discharged under insurance pressure. A reviewer complains of dirty rooms and bathrooms (feces in the toilet) and residents living in unsanitary conditions. Several reviews allege staff rude or discriminatory behavior, including accusations of racism toward patients and families.White Oaks Estates in Spartanburg is best suited for families pursuing post-acute rehabilitation with the aim of returning home, and for residents who want a warm, service-oriented environment that can transition into longer-term care if needed. The campus blends independent living, assisted living, and skilled nursing, allowing families to stage a care plan without relocating a loved one to another facility. Rehab teams consistently earn praise for helping residents regain function, while admissions and administrative staff are commonly cited as responsive and compassionate. The overall vibe leans toward a homey, approachable setting where personal attention and ongoing family involvement are valued.
Those who should consider alternatives are typically those with a heightened need for steady, high-touch nursing oversight or those who prize flawless administrative processes. A portion of reviews describe rude or fragmented office interactions, uneven bedside care, and slower responsiveness, raising concerns for families that cannot monitor day-to-day care closely. There are serious allegations among some posters about neglect and unsafe conditions, and a sense that certain shifts can be understaffed. For families living far away or relying on a predictable routine, these issues become decisive factors before committing to White Oaks.
On balance, the strongest positives center on therapy outcomes and the care team's everyday demeanor. Multiple families report that physical therapy, occupational therapy, and nursing staff contribute real progress toward discharge, and that admissions, social services, and therapy leadership go the extra mile to coordinate care and answer questions. The facility also earns praise for cleanliness, comfortable rooms, and practical safety features like routine checks. Dining and activities often receive favorable mentions, reinforcing a sense of wellbeing. These strengths matter most when rehab goals are clear and family members want to stay closely involved in the plan.
To navigate this community effectively, prospective residents should demand concrete, current details about staffing, care plans, and discharge protocols. Request meetings with the Director of Nursing and the therapy leadership, and ask for the latest staffing ratios by unit. Probe how medication management is handled, how quickly call bells are answered, and how concerns are escalated. Review the discharge process, especially when insurance changes or when moving from rehab to long-term care; ensure the facility can coordinate records and seamlessly transfer care. A tour should include a look at cleanliness, room upkeep, and how therapy spaces feel in practice, not just on paper.
Patterns across the reviews show that White Oaks Estates can deliver compassionate, competent rehab care when the care team is aligned and responsive. The most convincing praise comes from families who view staff as partners and witness consistent progress in mobility and daily function. Yet persistent cautions about understaffing, inconsistent bedside care, and administrative friction can color a resident's experience if not actively managed. The contrast between positive rehab experiences and negative anecdotes highlights the need for vigilant oversight, especially for families negotiating complex insurance and discharge timelines.
Bottom line: White Oaks Estates is a credible option for post-acute rehab with the potential to evolve into long-term care, provided that care leadership is accessible and a family remains engaged. It is less suitable for those requiring uniform, intensive nursing oversight or for families uneasy about reports of staffing gaps and communication lapses. Prospective buyers should plan a structured due diligence sequence: tour, meet key leaders, request current shift-by-shift staffing data, and arrange at least a two-week observation period around therapy and daily care routines. With disciplined oversight, White Oaks Estates can meet solid rehabilitation goals while preserving the dignity and comfort residents expect.
88 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greenville-Spartanburg (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.White Oaks Estates in Spartanburg, SC is a vibrant assisted living community that offers a range of care services and amenities to ensure the comfort and well-being of its residents. With options such as Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, and Skilled Nursing Facility, individuals can find the level of care that meets their unique needs.
The community boasts a variety of amenities designed to enhance the daily lives of residents. A beauty salon is available on-site for all their grooming needs. Residents can enjoy their favorite TV shows with cable or satellite TV in their own apartments. Community-operated transportation makes it convenient for residents to run errands or attend scheduled appointments. A computer center allows residents to stay connected with loved ones or pursue personal interests online. For those looking to stay fit, a fitness room is available for workouts. The fully furnished apartments provide a comfortable living space, and housekeeping services help maintain cleanliness.
White Oaks Estates ensures that residents have ample opportunities for entertainment and socializing through various on-site facilities. A gaming room allows residents to engage in friendly competition with their neighbors. The garden provides a serene outdoor space where residents can relax and enjoy nature. A small library offers a quiet place for reading and relaxation. The restaurant-style dining experience allows residents to savor delicious meals prepared by skilled chefs.
Care services at White Oaks Estates are comprehensive and personalized to support the individual needs of each resident. With 24-hour supervision, residents can have peace of mind knowing that assistance is always available when needed. Trained staff members are there to assist with activities of daily living, such as bathing and dressing, as well as transferring if required. Medication management ensures that medications are taken correctly and on time. Special dietary restrictions related to diabetes or other health conditions are taken into consideration during meal preparation.
Residents also have access to various activities designed to promote engagement and enjoyment within the community. Concierge services cater to personal requests and needs. Fitness programs encourage residents to stay active and maintain a healthy lifestyle. Planned day trips provide opportunities for exploration and new experiences. Resident-run activities allow individuals to take charge and organize events that interest them. Additionally, there are scheduled daily activities that offer a variety of options for residents to participate in.
The community's prime location offers convenience in terms of nearby amenities. With cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals all in close proximity, residents have easy access to essential services and recreational opportunities.
White Oaks Estates is a welcoming assisted living community that provides comprehensive care services, an array of amenities, and numerous activities to support the physical, emotional, and social well-being of its residents.
White Oaks Estates is located at 400 Webber Road, Spartanburg, SC 29307 in Spartanburg County, South Carolina
The array of services offered at White Oaks Estates, including assistance with dressing, medication management, and meal preparation, plays a crucial role in supporting residents with dementia or Alzheimer's disease. By providing help with daily activities such as bathing and transfers, caregivers ensure that individuals maintain their personal hygiene and mobility, which helps to preserve dignity and promote overall well-being. Medication management is vital for ensuring adherence to prescribed treatments while reducing the risk of confusion or misplacement of medications. Additionally, 24-hour supervision creates a safe and secure environment where residents can thrive without the fears associated with wandering or disorientation. Overall, these tailored services foster independence while addressing the specific challenges posed by cognitive impairments.
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