White Oaks Estates

Pros

• The staff at White Oak Estates was described as very friendly and helpful, providing valuable information without being pushy.
• The physical, speech, and occupational therapists received positive feedback for their excellent care during a relative's rehab stay.
• Residents enjoyed the layout of the independent living quarters, highlighting features like the sunroom and convenient location in town.
• The cleanliness and aesthetics of the facility were appreciated, including nice furnishings and well-maintained grounds.
• Activities offered at White Oak Estates were noted to occur year-round, contributing to resident engagement and happiness.
• The wellness center stood out as a commendable feature during tours of the facility.
• Residents expressed satisfaction with their spacious and clean living accommodations, with opportunities for customization during updates.

Cons

• The personnel at White Oak Estates were described as rude, with one nurse screaming at a family member when they expressed concerns about care.
• A resident's bathroom was found in a very soiled state upon arrival, which was overwhelming and disappointing for the family given the high cost of care.
• Staff did not bathe a new resident upon arrival, failing to meet basic hygiene expectations.
• There was a lack of regular monitoring for residents, as family members observed that nursing staff only came around during meal times.
• The food served to residents was criticized for being unappetizing and inadequate in quality.
• Another reviewer recounted experiencing poor communication and response from the administration regarding lost items and grievances filed by families.
• One family experienced medication errors and a lack of care leading to unnecessary restraints on their loved one, who had previously walked into the facility independently.
• Despite some positive aspects, other reviews pointed out that staff did not provide sufficient care compared to other facilities where relatives had stayed previously.

Review

White Oak Estates has garnered a wide spectrum of reviews from families who have placed their loved ones in its care, showcasing varied experiences ranging from deeply troubling incidents to satisfactory living conditions. Many of the accounts focus on the quality of care provided by the staff, highlighting significant concerns regarding professionalism and responsiveness, particularly in skilled nursing scenarios. A common thread throughout several reviews is the perception that the level of care does not align with the high costs associated with staying at White Oak Estates—averaging around $310 per day.

One family member expressed grave dissatisfaction after witnessing a distressing interaction with nursing staff shortly after their sister's admission. The experience began on a sour note when they found their sister’s bathroom in a state of disrepair, having feces on the toilet seat upon arrival. This incident not only sparked outrage due to cleanliness standards but also raised serious questions about how residents might be treated generally. The nurse's combative response to concerns further fueled fears about ongoing care; if such treatment was directed at family members, what could residents expect? Despite bringing these issues to a supervisor’s attention, it appeared no immediate actions were taken against the staff involved.

Moreover, additional reports reveal inconsistencies in basic hygiene and personal care for residents. One reviewer noted that during their relative's time there, basic needs such as regular bathing weren't met even after multiple days of hospitalization prior to admission. Such neglect is particularly alarming given that many residents may already face health challenges necessitating attentive care. Another family described dirty living conditions—unattended trash and unclean rooms—which reflect poorly on an establishment entrusted with vulnerable individuals’ well-being.

On a more positive note, some families described pleasant experiences within White Oak Estates' independent living sections. Residents appreciated the aesthetic aspects of their accommodations and facilities, including spacious apartments equipped with modern amenities—a sunroom and gymnasium-like areas were highlighted positively. While some echoed praises regarding friendly and helpful staff interactions during tours or evaluations, others felt dissatisfied mainly due to insufficient storage space or dining options which didn’t quite meet expectations.

Interspersed among criticisms are testimonials praising specific rehabilitation services offered at White Oak Estates. One account illustrated a successful rehabilitation stint where physical therapy improved outcomes significantly for a resident before they were discharged early—credit was given to skilled therapists who engaged effectively despite challenges related to glucose monitoring equipment not being ready in time. However, this positive sentiment seems mostly confined to those undergoing rehabilitation rather than long-term residential stays where complaints regarding standard nursing practices proliferate.

In terms of food service quality—an essential factor in any long-term care facility—the reviews present varied feedback as well; while some residents' relatives appreciated meal choices and presentation, others deemed meals unappetizing or lacking variety altogether which could potentially affect quality of life for those relying on dining services daily.

Ultimately, navigating through all perspectives presented reveals an overarching narrative: White Oak Estates offers beautiful living spaces and certain commendable services but struggles profoundly with consistency across staffing behavior and caregiving quality. Families seeking support for loved ones contend with mixed signals about whether investing financially into this facility will yield adequate returns concerning communication standards and compassionate personal care demanded by often frail or elderly residents.

Restaurants

• Hibachi Buffet & Grill (0.4 miles)
• Wendy's (0.5 miles)
• McDonald's (0.5 miles)
• Chick-Fil-A (1 miles)
• Taco Bell (1.3 miles)
• Bruster's Real Ice Cream (1.4 miles)
• Monterrey Mexican Restaurant (1.5 miles)

Pharmacies

• Walmart Pharmacy (0.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Shertech Compounding Pharmacy (1.6 miles)
• Ingles (2.8 miles)
• Ingles Market (3.1 miles)
• Ford's Drugs & Medical (3.2 miles)

Cafes

• Panera Bread (1.1 miles)
• Starbucks (1.7 miles)
• John's Cafe & Catering (2.9 miles)
• Starbucks (3.5 miles)
• Starbucks (3.6 miles)
• Spill the Beans (3.7 miles)

Parks

• Hillcrest Park (1.3 miles)

Physicians

• Saad Upstate Neurology (1.4 miles)
• Cardiology Consultants PA (1.4 miles)
• Spartanburg Neurological Center (1.4 miles)
• Carolina Family Physicians (1.4 miles)
• Greenville Hospital System University Medical Center (1.4 miles)
• Piedmont Internal Medicine - East (1.4 miles)
• Allergy Partners of the Foothills (1.4 miles)

Hospitals

• Mary Black Hospital North Wing Entrance (1.4 miles)
• Mary Black Memorial Hospital (1.5 miles)
• Mary Black Health System Emergency Room/Department (1.5 miles)
• Medical Group of the Carolinas - Woman's Clinic (2.2 miles)
• Spartanburg Surgery Center (3.7 miles)
• Spartanburg Regional Medical Center (4 miles)
• Spartanburg Regional Wound Center (4 miles)

Places of Worship

• Westminster Presbyterian Church (1.7 miles)
• First Presbyterian Church (3.3 miles)