TerraBella Spartanburg

Pros

• The staff at TerraBella Spartanburg are friendly and provide excellent care to residents, treating them like family.
• Many families appreciate the affordability and value of TerraBella Spartanburg compared to other facilities in the area.
• Residents enjoy a variety of activities and outings, contributing to their overall happiness and social engagement.
• The facility is clean, well-maintained, and offers a homely atmosphere that makes residents feel comfortable.
• Families have expressed gratitude for the personalized attention their loved ones receive from caring nursing staff.
• The Executive Director is noted for her compassion and involvement, making a positive impact during difficult transitions.
• Residents have reported improvement in their social interactions and overall well-being since moving to TerraBella Spartanburg.
• The facility provides nutritious meals, and many families commend the balanced meal options available to residents.

Cons

• The staff at TerraBella Spartanburg are friendly but overworked, and the administration does not seem to know the staff well or listen to their concerns about resident care.
• The overall experience received a 4-star rating due to small room sizes that limit comfort, as some residents' furniture cannot fit.
• There were issues with some of the staff, leading to turnover in cooking staff and varying food quality, which ranged from wonderful to mediocre.
• One reviewer mentioned the cleanliness of the facility could be improved, noting spiders in corners and areas needing better attention.
• Several reviews indicate understaffing and feelings of sadness about how facilities have declined, suggesting a lack of adequate oversight for elderly residents who may not have advocates.
• Some residents felt that the facility had an institutional feel rather than an assisted living atmosphere, with rooms lacking kitchenettes.
• A sales director's response to a potential resident’s choice was perceived as inappropriate and offensive when questioning why they chose another facility over TerraBella.

Review

TerraBella Spartanburg has received a variety of reviews from families who have entrusted their loved ones to this facility, and the sentiments expressed range widely from praise to concern. A recurring theme throughout these testimonials is the friendliness and dedication of the staff. Many families highlighted that the staff members often feel like family, citing their care and attentiveness as essential during their loved ones' transitions into assisted living or memory care. Personal anecdotes speak to individualized care; for instance, residents were treated with kindness and respect, which was especially important for those facing cognitive decline. Reviews frequently referenced how staff kept families updated about their loved ones’ well-being, demonstrating a commitment to open communication.

However, despite these positive experiences, several reviews pointed out issues regarding staffing levels and turnover rates, particularly in cooking and management positions. While many families praised 80% of the staff as wonderful and dedicated, there were complaints about others being overworked and potentially overlooking residents' needs due to inadequate support. Some reviewers noted that during visits, they found residents not engaged in activities—a red flag indicating potential staffing concerns that affect resident engagement. Moreover, some families felt that administration lacked awareness of day-to-day operations and resident needs. This disconnect could contribute to feelings of underperformance among the care team.

The physical environment of TerraBella Spartanburg garnered mixed reactions among families. While some appreciated its cleanliness and homey atmosphere—remarking on how it is always tidy with attentive housekeeping—others expressed concerns regarding room sizes being too small for personal belongings or comfort items such as recliners. The layout was also a point of contention for some: while many found it practical since it was all on one level without elevators, others perceived it as more institutional compared to other facilities in the area. Though cleanliness was generally praised, specific observations noted lapses such as spider webs in corners or less-than-ideal deep cleaning.

Dining services at TerraBella Spartanburg received a mixture of commendations and suggestions for improvement. Although many described meals as well-balanced with options that satisfied dietary needs, some family members felt that there was room for enhancement—such as incorporating more fresh fruit into menus—to elevate residents’ dining experiences further. The quality of food seemed to vary depending on who was preparing it at any given time due to chef turnover; thus creating an aspect where meal satisfaction could fluctuate.

The facility's affordability played a significant role in why many families chose TerraBella Spartanburg over competing options in the area. Cost-effectiveness combined with proximity made it an appealing choice for numerous individuals looking after older relatives or those experiencing memory-related illnesses like dementia or Alzheimer’s disease. Several reviews mentioned how important location was when selecting this community—it allowed family members easy access while remaining within a reasonable budget.

Lastly, TerraBella Spartanburg has left lasting impressions even through grief; several families expressed heartfelt gratitude towards the facility after experiencing loss within their ranks while utilizing its services. Despite difficult circumstances surrounding end-of-life care decisions, many reported feeling assured by administrators’ support during transitions and praised staff who formed bonds with residents throughout their stay—even if brief—fostering impactful connections during challenging times.

Overall, while TerraBella Spartanburg presents itself as an affordable option filled with friendly faces ready to provide compassionate care amid occasional shortcomings related to staffing levels or cuisine options—which may fluctuate based on various factors—families seeking places for their loved ones should conduct thorough research based on individual needs before making a final decision.

This part of Spartanburg, South Carolina offers a convenient and vibrant location for senior living. With easy access to various medical facilities such as Carolina Neurology, Mary Black Hospital, and Cancer Centers of The Carolinas, residents can feel secure knowing quality healthcare is nearby. Additionally, there are several pharmacies in the area including Shertech Compounding Pharmacy and Walgreens for convenient medication needs. For leisure activities, Hillcrest Park provides a peaceful outdoor space for relaxation. There are also plenty of dining options in the vicinity such as Chick-Fil-A, Wendy's, and Hibachi Buffet & Grill. Overall, this area offers a combination of healthcare resources, dining options, and recreational activities making it an attractive choice for senior living in Spartanburg.

Physicians

• Carolina Neurology (0.1 miles)
• Orthopaedic Associates PA (0.1 miles)
• Piedmont Colon & Rectal Surgery Center (0.2 miles)
• Piedmont Internal Medicine - East (0.2 miles)
• Cancer Centers of The Carolinas (0.2 miles)
• Cardiology Consultants PA (0.2 miles)
• Spartanburg Neurological Center (0.2 miles)

Hospitals

• Mary Black Hospital North Wing Entrance (0.1 miles)
• Mary Black Memorial Hospital (0.2 miles)
• Mary Black Health System Emergency Room/Department (0.2 miles)
• Medical Group of the Carolinas - Woman's Clinic (1.5 miles)
• Spartanburg Surgery Center (2.6 miles)
• Spartanburg Regional Medical Center (2.8 miles)
• Spartanburg Regional Wound Center (2.9 miles)

Parks

• Hillcrest Park (0.7 miles)

Restaurants

• Chick-Fil-A (0.8 miles)
• Taco Bell (0.9 miles)
• McDonald's (0.9 miles)
• Wendy's (0.9 miles)
• Hibachi Buffet & Grill (1 miles)
• Bruster's Real Ice Cream (1 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.1 miles)

Cafes

• Panera Bread (0.9 miles)
• Starbucks (1.2 miles)
• Starbucks (2.4 miles)
• John's Cafe & Catering (2.8 miles)
• Starbucks (2.8 miles)
• Spill the Beans (2.9 miles)

Pharmacies

• Shertech Compounding Pharmacy (1 miles)
• Walgreens (1 miles)
• Walmart Pharmacy (1 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (2.4 miles)
• Ford's Drugs & Medical (2.6 miles)
• Carolina's Upstate Pharmacy (2.7 miles)

Places of Worship

• Westminster Presbyterian Church (1.5 miles)
• First Presbyterian Church (2.7 miles)