Magnolia Manor of Spartanburg

Pros

• The therapy services at Magnolia Manor have made a noticeable difference, providing more energy and encouraging movement in the loved one.
• The staff members are consistently described as nice and attentive, contributing positively to the care experience.
• The physical therapists are praised for creating effective treatment plans and following through diligently with their patients.
• The facility maintains cleanliness during visits, reflecting a commitment to hygiene and care.
• Many reviewers appreciate the helpfulness of the admissions director, noting her thoroughness and knowledge about the facility.
• Patients have expressed satisfaction with their meals, indicating that the food is enjoyable.
• Communication from staff has generally been good, helping families stay informed about their loved ones' care.
• Reviewers feel that caregivers genuinely take care of residents, ensuring they are dressed and attended to each morning.

Cons

• The facility is very old and in need of repair.
• A couple of caregivers could use some work.
• The updates on my loved one’s care were few and far between.
• My loved one did not care for the facility.
• It has not been such a great experience for the family.
• The nurse's skills could improve, and staff could be better at answering phones.
• Communication from physical therapy could improve.
• My loved one felt the staff was a little bit short with her at times.
• Some aspects of the experience were overwhelming for the family, indicating inconsistency in care quality.

Review

Magnolia Manor has emerged as a notable facility for therapy services, gaining positive feedback from various families who have entrusted their loved ones to its care. For some patients, the improvement has been remarkable. One family observed a significant change in their husband since he began physical therapy; he now displays more energy and actively engages with his surroundings. The staff’s kindness and professionalism have also contributed to the overall satisfaction reported by many families, highlighting that they feel well supported throughout the therapy process.

While the overall experience seems favorable for several, it is important to note that not all feedback is uniformly positive. A few reviewers expressed concerns about specific caregivers, indicating that while some were exceptional in their roles, others could benefit from additional training and attention to detail. This inconsistency appears to stem partly from staffing challenges within the facility, leading to occasional lapses in customer service. Despite these issues, many acknowledged that the dedication of certain staff members shines through even under pressure.

A common theme among reviewers is the communication—or lack thereof—regarding patient care updates. Some families felt that information about their loved one's progress was sparse and infrequent once initial admissions processes were complete. While most appreciated thorough discussions during admissions with staff members like the admissions director—who many described as knowledgeable—it became evident that there was room for improvement after patients were settled into care. Better communication from nursing staff might enhance families' comfort levels around their loved ones' ongoing treatment.

The age of Magnolia Manor also garnered mixed reviews from visitors. Many acknowledged that while the facility is older and could benefit from renovations or updates, its condition did not detract significantly from the quality of care provided inside its walls. Observations regarding cleanliness tended toward the positive; numerous families commented on how clean the facility remained during visits despite its age. Reviewers also mentioned that they found supportive environments conducive to healing—much appreciated when one considers rest and recovery.

Food quality has been another area of review scrutiny; some family members reported satisfaction with meal offerings, while others noted isolated complaints about specific meals enjoyed by their loved ones. However, these grievances appeared mild compared to general praise for both nutrition and variety offered within mealtime situations at Magnolia Manor.

Overall sentiments leaned towards satisfaction with patient care at Magnolia Manor, although reviewers identified areas needing attention—from enhancements in nurse training and caregiver consistency to improved communication channels regarding patient updates between staff and family members. The sense of community created by dedicated personnel numbers proved invaluable amid these areas for growth. As such, it stands out as a viable option for those seeking rehabilitation services in a caring atmosphere despite its historical quirks needing modernizing touches here and there.

Pharmacies

• Carolina's Upstate Pharmacy (0.1 miles)
• CVS Pharmacy (0.4 miles)
• Smith's Drug Store (1.1 miles)
• Smith's Drugs No. 1 (1.2 miles)
• Ford's Drugs & Medical (1.4 miles)
• Shertech Compounding Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)

Physicians

• Carolina Surgical Specialists (0.1 miles)
• Urology Center of Spartanburg (0.2 miles)
• Magnolia Plastic Surgery (0.2 miles)
• Plastic Surgery Center of the Carolinas (0.2 miles)
• Spartanburg Regional Healthcare System, Medical Education Departments, Family Neurology (0.2 miles)
• Palmetto Hematology Oncology (0.2 miles)
• Spartanburg Regional Health Services District (0.2 miles)

Hospitals

• Spartanburg Surgery Center (0.1 miles)
• Spartanburg Regional Medical Center (0.2 miles)
• Spartanburg Regional Wound Center (0.2 miles)
• Medical Group of the Carolinas - Woman's Clinic (1.7 miles)
• Mary Black Health System Emergency Room/Department (2.5 miles)
• Mary Black Memorial Hospital (2.5 miles)
• Mary Black Hospital North Wing Entrance (2.6 miles)

Cafes

• Starbucks (0.3 miles)
• Spill the Beans (1.1 miles)
• Starbucks (2.2 miles)

Restaurants

• Wade's Restaurant (0.3 miles)
• Kenny's Home Cooking (0.4 miles)
• McDonald's (0.4 miles)
• Sun King Chinese Restaurant (0.6 miles)
• Delaney's Irish Pub (1.1 miles)
• RJ Rockers Brewing Co. (1.2 miles)
• FR8yard (1.2 miles)

Places of Worship

• First Presbyterian Church (1.3 miles)
• Westminster Presbyterian Church (2.5 miles)

Parks

• Hillcrest Park (2.5 miles)