Heritage Court Apartments

Pros

• Residents describe Heritage Court as a great place to live where they feel safe and neighbors are friendly.
• The 62-and-up apartments are described as very nice.
• The manager, Carol, is praised for making many positive changes and keeping the building clean.
• Since the new management took over, the community has improved, with better exterior lighting.
• Residents have formed friendships and enjoy a peaceful environment under the current management.
• The facility is well located near downtown shopping and restaurants, with the library nearby and a walking trail in the area.
• The complex is well maintained under the new management, which promptly responds to issues.
• The grounds are pleasant for walking and enjoying the outdoors.
• The staff is kind and the community is described as friendly.
• Residents appreciate the new management and would recommend it to anyone 62 and up.
• The complex offers an outside screened room for community use.

Cons

• The reviewer states the facility is not safe for the elderly, alleging that residents exploited a relative, with funds disappearing and infestations of bed bugs and roaches.
• The reviewer describes the property as unsafe due to homeless people frequenting the area and an overall awful experience.
• The reviewer alleges the manager was disrespectful and rude to tenants and implied a dislike for elderly residents.
• The reviewer claims the latest managers fail to manage homeless and criminal activity, with the building described as bed-bug infested, dirty, and smelling, and with frequent fires and no social worker.
• The reviewer notes that some apartments have leaking windows and mold, making living conditions unsafe.
• The reviewer states the complex smells like urine and is dirty, especially in the elevator.
• The reviewer calls the place a nightmare and warns to steer clear for a loved one.

Review

A broad spectrum of experiences emerges from the collection of reviews about Heritage Court and the surrounding 62-plus housing community. On one end, several residents and family members speak warmly of the place as a safe, welcoming, and well-located home for seniors. They note that the complex is conveniently near downtown shopping and restaurants, with a nearby library and a pleasant walking area. The grounds are described as well-kept, and many appreciate the sense of community that comes with a building designed specifically for adults 62 and older. In these accounts, the new management is credited with making meaningful improvements: brighter exterior lighting, timely responses to issues, and a general sense that the building is being cared for more attentively. A few reviewers repeatedly point to the manager, sometimes named Carol, as a positive force who has helped pull the property together, create a safer-feeling environment outdoors, and elevate the overall atmosphere.

Within these favorable narratives, residents emphasize the social benefits of living there. They talk about forming friendships with neighbors, enjoying outdoor spaces suitable for walking, and appreciating the peaceful ambiance that comes with a mature, quieter community. Several reviews highlight the human side of aging in place: residents who are grateful for a place that understands their needs, works to maintain the property, and fosters a sense of belonging. For those who value proximity to amenities and a well-organized living environment, the consensus is that Heritage Court offers a strong package: a friendly residential community, adequate lighting and parking, and an entry system that makes coming and going feel secure. The positive testimonials often pair practical improvements with the intangible comfort of living among peers in a setting that specializes in elder housing.

Yet, a substantial portion of the feedback paints a starkly different picture, illustrating significant challenges and safety concerns. Several reviews portray the property as unsafe or unstable for elderly residents, describing experiences ranging from financial exploitation by others in the building to troubling day-to-day conditions. One account recounts a family member losing monthly checks and money to theft or misappropriation, while others narrate fears about residents who may be vulnerable to exploitation or abuse. The negative sentiment extends beyond financial worries to physical conditions: reports of bed bugs, roaches, and an overall sense that the building is not being kept up to standard. A physician visiting a patient at the site is quoted in one review, underscoring the perceived severity of health and safety issues observed in the building.

Maintenance and cleanliness also feature prominently in the critical narratives. Several reviewers describe elevators that smell of urine, mold and leaking windows, and a general sense of neglect that undermines the safety and livability of the units. Complaints about pests, smoke and fire-related alarms, and an apparent lack of social services on site contribute to a feeling that the property is not reliably managed in the ways that families and residents expect for elderly housing. The language used ranges from strongly critical to cautionary, with one account explicitly advising readers to steer clear for the sake of a loved one's welfare.

There is a persistent tension between praise for improvements under new management and harsh criticisms directed at particular managers or the overall approach to residents. Some reviews celebrate the arrival of new leadership, suggesting that management has become more responsive and that the community's infrastructure and aesthetics have improved. Other comments hinge on personal experiences with staff, with claims that a manager was disrespectful or even disinterested in the well-being of elderly tenants. The same property is depicted as a place of possible opportunity and community by some, and as a danger zone or neglectful home by others, depending on which review is being read and which moment in time it reflects.

Taken together, the reviews present Heritage Court as a place with potential benefits and genuine opportunities for a comfortable, age-targeted living environment, yet shadowed by serious concerns that warrant careful consideration. For prospective residents or their families, the collection signals the importance of thorough, firsthand inspection: verifying current conditions, speaking to multiple residents across different floors and units, and assessing how management currently handles maintenance, pest control, safety, and access to supportive services. It also underscores the value of time-sensitive changes in management effectiveness - how well new leadership continues to address persistent issues and how consistently residents feel heard and protected. In the end, the stories converge on one point: Heritage Court offers a viable home for many, but it is essential to look beyond the marketing and into the daily lived realities described by current residents and their families.

This part of Spartanburg, South Carolina offers a convenient and diverse range of amenities for senior living. With a variety of restaurants, cafes, pharmacies, physicians, places of worship, hospitals, and transportation options all within close proximity, residents can easily access essential services and enjoy dining options. The area also features several parks for outdoor recreation and relaxation. The presence of reputable medical facilities such as Spartanburg Regional Medical Center and Mary Black Health System ensures quality healthcare accessibility. Additionally, the Spartanburg Downtown Memorial Airport provides convenient travel options for those looking to explore beyond the city. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and convenient lifestyle in Spartanburg.

Restaurants

• Boots' & Sonny's Drive-In (0.4 miles)
• FR8yard (0.5 miles)
• Delaney's Irish Pub (0.6 miles)
• Nu-Way Restaurant & Lounge (0.6 miles)
• Level 10 (0.6 miles)
• Cribbs Kitchen (0.6 miles)
• Main Street Pub (0.7 miles)

Pharmacies

• Smith's Drug Store (0.6 miles)
• Smith's Drugs No. 1 (0.6 miles)
• Ford's Drugs & Medical (0.7 miles)
• CVS Pharmacy (1.7 miles)
• Carolina's Upstate Pharmacy (1.8 miles)
• CVS Pharmacy (2 miles)
• Ingles Market (2 miles)

Cafes

• Spill the Beans (0.6 miles)
• Starbucks (1.6 miles)
• Starbucks (2.2 miles)
• Panera Bread (2.9 miles)

Physicians

• Eyes on Henry (0.6 miles)
• Regenesis Health Care (0.7 miles)
• Steadman Hawkins Clinic (0.8 miles)
• Barnet Park Family Medicine (0.8 miles)
• Betone of Spartanburg (1.1 miles)
• Spartanburg Nephrology (1.1 miles)
• Neurology Centers of the Carolinas (1.2 miles)

Places of Worship

• First Presbyterian Church (0.7 miles)
• Westminster Presbyterian Church (2.2 miles)

Hospitals

• Spartanburg Surgery Center (1.7 miles)
• Spartanburg Regional Wound Center (1.8 miles)
• Spartanburg Regional Medical Center (1.8 miles)
• Medical Group of the Carolinas - Woman's Clinic (1.8 miles)
• Mary Black Health System Emergency Room/Department (3.1 miles)
• Mary Black Memorial Hospital (3.1 miles)
• Mary Black Hospital North Wing Entrance (3.1 miles)

Transportation

• Spartanburg Downtown Memorial Airport (SPA) (2.4 miles)

Parks

• Hillcrest Park (2.7 miles)