Several residents and families describe serious cleanliness and odor problems.
Multiple reviews mention an unpleasant smell, including reports of urine odor and the facility “stinking.” Others describe visible filth, including feces and urine on floors, residents in dirty clothing, and filthy or soiled bedding. A few also connect these conditions to infections and serious health setbacks. Even among mixed feedback, some reviewers say not all areas are equally clean.
caveat4 reviews mention this
Supervision lapses raise safety concerns
Some reviewers worry that supervision is not adequate for safety.
A few reviews describe residents wandering or being left unsupervised in ways that could have led to harm, including leaving the building area and crossing a highway. Others report unsafe conditions like an unsafe and filthy building, along with incidents involving assaults or medical emergencies. One reviewer also describes care staff being distracted or not performing duties as expected. In a separate complaint, families say residents in one area were not properly supervised when staff had to cover other buildings.
differentiator3 reviews mention this
Medication support gets specific praise
Residents and families specifically highlight help with medication handling.
Some reviewers describe nurses or staff stepping in to help with medication, including resolving medication timing and follow-up quickly. Others mention the community’s medication management as a reason they felt comfortable placing a loved one there. This lines up with the care services the community provides, including medication management and related diet support.
common16 reviews mention this
Friendly staff and responsive help
Many reviewers say the staff is friendly, caring, and helpful.
Across multiple reviews, families and residents describe the staff as kind, respectful, and willing to help. Several also mention good communication during visits and feeling welcomed by front-office staff. A number of positive comments emphasize that staff are hands-on with day-to-day support. While the tone is overwhelmingly warm in these reviews, there are also negative reviews that criticize responsiveness.
common4 reviews mention this
Activities and meals are a plus
Residents often mention activities and meals as strong points.
Several reviews highlight planned activities, including things like karaoke days, and say residents seem to enjoy them. Others mention that the community serves multiple meals and that the food is good. A few positive reviews also connect the overall experience to a welcoming environment and social programming. This matches the community’s offerings that include scheduled daily activities and a dining program.
caveat4 reviews mention this
Phone access and billing complaints
Some reviewers say they struggle to reach staff by phone.
Multiple reviews complain that the facility would not answer calls or could not be reached when issues were raised. In one account, a family describes trouble getting answers about laundry-related charges. Others describe similar frustration with calling for help or updates. These complaints stand in contrast to reviews that say staff are helpful and easy to reach, so experiences appear mixed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
103 resident community capacity
Types of Care
Assisted Living
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Greenville-Spartanburg (21 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Hibachi Buffet & Grill (0.9 miles)
Wendy's (1 miles)
McDonald's (1.1 miles)
Chick-Fil-A (1.7 miles)
Taco Bell (2 miles)
Bruster's Real Ice Cream (2.2 miles)
Monterrey Mexican Restaurant (2.2 miles)
Pharmacies
Walmart Pharmacy (1.1 miles)
Walgreens (2.2 miles)
Shertech Compounding Pharmacy (2.3 miles)
CVS Pharmacy (2.3 miles)
Ingles (3.4 miles)
Ford's Drugs & Medical (4 miles)
Ingles Market (4 miles)
Physicians
Carolina Neurology (1.7 miles)
Orthopaedic Associates PA (1.8 miles)
Cardiology Consultants PA (1.8 miles)
Spartanburg Neurological Center (1.8 miles)
Beshears Kyra B DR Phys (1.8 miles)
Carolina Family Physicians (1.8 miles)
Greenville Hospital System University Medical Center (1.8 miles)
Cafes
Panera Bread (1.8 miles)
John's Cafe & Catering (2.2 miles)
Starbucks (2.4 miles)
Starbucks (3.2 miles)
Starbucks (4.1 miles)
Spill the Beans (4.4 miles)
Hospitals
Mary Black Hospital North Wing Entrance (1.8 miles)
Mary Black Memorial Hospital (1.9 miles)
Mary Black Health System Emergency Room/Department (1.9 miles)
Medical Group of the Carolinas - Woman's Clinic (2.9 miles)
The article examines the complexities of assisted living for individuals with disabilities, emphasizing the need for tailored care solutions that enhance quality of life and social inclusion, while addressing financial challenges and advocating for community integration. It discusses various housing options, the importance of financial assistance through public benefits, and highlights trends towards integrated and technology-driven solutions in disability-focused housing.
Assisted living for adults with disabilities has transformed to provide personalized care and support services aimed at improving residents' quality of life while balancing independence and assistance. However, low-income individuals often face challenges in affording these services, requiring navigation of various financial resources and advocacy for better policies and solutions.
Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.