Pacifica Senior Living Skylyn

Pros

• The staff is friendly and helpful, creating a welcoming atmosphere for residents.
• The facility is generally clean, with ongoing cleaning efforts observed during visits.
• Residents appreciate the good quality of food served at the dining room.
• The move-in process was smooth and well-organized.
• There are various activities available for residents, fostering a sense of community.
• Families value the connections to nearby friends and family due to the location of the facility.
• Some residents express satisfaction with their living spaces, describing them as nice and spacious.
• Families have noted that staff members are knowledgeable and willing to answer questions when available.

Cons

• The facility was poorly managed after a change in ownership, resulting in a decline in services and care.
• Residents experienced unsafe conditions, including broken pipes and failing HVAC systems.
• There were numerous billing issues, including charges for services not rendered and late fees on payments made early.
• Staff communication was lacking, making it difficult for families to get timely responses or necessary documentation.
• The cleanliness of the facility was consistently called into question, with reports of dirty environments and inadequate maintenance.
• Many residents felt trapped by their income and expressed dissatisfaction with the level of care provided.
• Medical oversight was negligent, leading to significant health declines for some residents.
• The dining experience was subpar, with limited options and issues with meal consistency.
• Activities were inaccessible, as they were located far from the assisted living area.
• Emergency protocols appeared inadequate or non-existent, leaving residents feeling unsafe.

Review

The reviews of Pacifica Senior Living paint a deeply concerning picture of experiences families have encountered in various facilities affiliated with the company. Many families express frustration about unexpected changes following ownership transitions that have drastically altered the quality and nature of services offered. Initially, residents experienced what was regarded as a higher level of care. However, once management changed, expectations were replaced with disturbing realities; independent living arrangements became more akin to communal family living, stripping away vital services that were once promised.

Families have voiced their dissatisfaction regarding overpriced services and erroneous bills they were forced to pay without proper justification or support from staff. One reviewer recounts how late fees accumulated despite timely payments and how attempts to rectify billing issues were met with resistance and non-responsiveness from corporate office representatives. It appears that many residents receive little reimbursement for services not rendered after significant payments had been made—an unfortunate theme echoed across multiple accounts. The lack of accountability extends beyond financial matters; individuals attempting to secure lower levels of care for loved ones are often met with derogatory statements about their family members, which has caused barriers to necessary placements in other facilities.

Safety concerns emerge repeatedly throughout the reviews, with families detailing numerous health hazards within the premises — broken pipes, malfunctioning heating and cooling systems, and unsatisfactory cleanliness standards appear to plague the environment. Families report encountering sealed-off rooms bearing condemnation notices while witnessing ongoing maintenance delays due to insufficient staffing or funding problems that hinder repairs. This deteriorating infrastructure contributes significantly to residents’ feelings of helplessness; reports indicate malfunctioning emergency systems and inadequate food service arrangements where residents must supply their own utensils.

Further compounding these difficulties is the alleged poor medical oversight provided within these facilities. Reports indicate instances where crucial medical mishaps occurred due to negligence from nursing staff or general practitioners associated with Pacifica. One family shared harrowing details about a rushed emergency trip following a neglectful examination by a nurse practitioner who falsely reassured them that everything was fine just hours prior—a preventable crisis resulting in intensive care for weeks.

Despite experiencing severe challenges, not all reviews capture entirely negative sentiments regarding Pacifica Senior Living facilities. Some feedback reflects positive interactions with friendly staff members who strive hard under challenging circumstances and show genuine care toward residents. There are mentions of well-organized tours showcasing clean accommodations and supportive organizational structures during initial visits that give hope about potential stays in these centers despite underlying crises within management and operations affecting daily life.

Moreover, reviews highlight inconsistencies regarding communication between departments affecting overall resident satisfaction levels around medication management, facility rules enforcement, or visitation accessibility for relatives wishing to stay connected with their loved ones. While some families share stories indicating smoother admissions processes or satisfactory interactions upon touring different locations initially considered for their parents or siblings—challenges revealed through follow-ups reflect persistent operational flaws leading many families questioning whether Pacifica can truly provide safe haven environments suitable for vulnerable populations requiring assisted living care.

In summary, while some aspects present reason for optimism regarding individual staff efforts toward maintaining quality throughout Pacifica Senior Living communities—the overarching message remains one of distress over systemic failures reflecting profound weaknesses in safety protocols coupled with inadequate personnel so essential for providing competent caregiving at such critical junctures in life transitions faced by older adults navigating assisted living environments steeped in turmoil rather than expected comfort.x

This part of Spartanburg, South Carolina, offers convenient access to a variety of essential services and amenities for seniors. There are several hospitals nearby, including Mary Black Hospital and Spartanburg Regional Medical Center, ensuring quality healthcare options within close proximity. Additionally, there are numerous physicians' offices specializing in cardiology, neurology, internal medicine, and more. For recreation and relaxation, Hillcrest Park is just a short distance away. When it comes to dining options, seniors can choose from familiar establishments such as Chick-Fil-A, Taco Bell, and Panera Bread. Pharmacies like Walmart Pharmacy and Walgreens are also easily accessible for medication needs. Overall, this area provides a mix of medical facilities, dining options, and recreational spaces that cater to the needs of seniors considering senior living in Spartanburg.

Hospitals

• Mary Black Hospital North Wing Entrance (0.2 miles)
• Mary Black Memorial Hospital (0.2 miles)
• Mary Black Health System Emergency Room/Department (0.2 miles)
• Medical Group of the Carolinas - Woman's Clinic (1.4 miles)
• Spartanburg Surgery Center (2.6 miles)
• Spartanburg Regional Medical Center (2.9 miles)
• Spartanburg Regional Wound Center (2.9 miles)

Physicians

• Cardiology Consultants PA (0.2 miles)
• Spartanburg Neurological Center (0.2 miles)
• Piedmont Internal Medicine - East (0.2 miles)
• Carolina Family Physicians (0.2 miles)
• Greenville Hospital System University Medical Center (0.2 miles)
• Piedmont Colon & Rectal Surgery Center (0.2 miles)
• Carolina Ob Gyn (0.2 miles)

Parks

• Hillcrest Park (0.6 miles)

Restaurants

• Chick-Fil-A (0.6 miles)
• Taco Bell (0.7 miles)
• McDonald's (0.8 miles)
• Wendy's (0.8 miles)
• Hibachi Buffet & Grill (0.9 miles)
• Bruster's Real Ice Cream (0.9 miles)
• Bojangles' Famous Chicken 'n Biscuits (1 miles)

Cafes

• Panera Bread (0.8 miles)
• Starbucks (1.1 miles)
• Starbucks (2.5 miles)
• John's Cafe & Catering (2.9 miles)
• Spill the Beans (2.9 miles)
• Starbucks (3 miles)

Pharmacies

• Shertech Compounding Pharmacy (0.9 miles)
• Walmart Pharmacy (0.9 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (2.4 miles)
• Ford's Drugs & Medical (2.5 miles)
• Smith's Drugs No. 1 (2.7 miles)

Places of Worship

• Westminster Presbyterian Church (1.4 miles)
• First Presbyterian Church (2.6 miles)