1817 Jonesville Highway, Union, SC 29379
For more information about senior living options: (866) 208-4318
Overall Review of Ellen Sagar Nursing Center
Pros
They are taking very good care of him.- The facility did a great job caring for the stepmother until her passing.
- The family will forever be grateful for the care.
- Great skilled nursing facility and sub-acute rehab facility owned by SRMC.
- Rehab is good.
Cons
The place looks very old and desperately needs upgrades; SRMedical hasnât invested in it.- The staff and management are trash; the facility should fire the whole team and start from scratch.
- Itâs a horrible place that gave the resident the wrong medication; disciplinary action is needed for training new employees.
- The facility reeked of feces, and only one CNA was available; that is unacceptable.
- Itâs a place to stay far away from; UTIs and CDiff were left untreated, contributing to the residentâs decline.
- The building is crawling with spiders and water bugs; the place is nasty.
- SRMC owns it and only cares about lining their pockets; the facility is nasty.
- Rehab is good, but the rest is a nightmare.
- It does not give good care.
Review
Ellen Sagar Nursing Center in Union, SC is best suited for families seeking post-acute rehab and ongoing skilled nursing care where strong family advocacy can be sustained. The rehab program is repeatedly cited as a core strength, with some residents regaining function and receiving attentive attention from caregivers. For someone needing short-term rehabilitation after a hospitalization, this center can deliver useful progress when oversight is present to prompt timely treatment and steady progress. However, for families prioritizing a consistently pristine environment, seamless daily operations, or unwavering ongoing safety, this facility may fall short and warrants serious consideration of alternatives.
Those who should consider alternatives include families with serious concerns about cleanliness, pest issues, or age of the building. Multiple reviews describe an aging, under-invested physical plant and conditions that feel neglected, from odors to obvious housekeeping gaps. Medication safety is another red flag raised in several accounts, including an instance of wrong medication given and calls for stronger disciplinary action during staff training. For long-term residents requiring meticulous day-to-day monitoring, it is prudent to look elsewhere where housekeeping, infection control, and routine oversight are more consistently demonstrated.
On the upside, there are credible positives to anchor the decision. Rehab stays are described as good, with skilled nursing services capable of supporting recovery needs. In some cases, families express sincere gratitude for the level of care during critical moments, and there are claims of compassionate, capable staff in certain shifts. A few residents and families report favorable experiences with care teams, which can translate into meaningful improvements during recovery or short-term stays. When those favorable experiences align with a residentâs specific needs, Ellen Sagar can be a viable option.
Yet the downsides are persistent and systemic enough to undermine confidence for many families. The facilityâs appearance and condition are consistently described as old and in need of upgrades, with concerns about pests and sanitation raised by multiple reviewers. Medication errors, delayed treatments, and lapses in basic care, such as inadequate bathing, appear in several accounts, including alarms raised after a loved one fell ill from untreated infections. Reports of UTIs left unaddressed and c-diff incidents raise red flags about infection control and medical responsiveness. The combination of these safety concerns with staffing complaints, shortages, uneven attention, and calls for stronger training, creates a clear risk profile for long-term, high-needs residents.
The balance between pros and cons tilts toward caution. The rehab and skilled-nursing capabilities offer tangible value for short-term recovery, particularly when active family involvement can sustain vigilance and push for timely care. However, the weight and frequency of the negatives, outdated facilities, sanitation gaps, medication missteps, and infection-related complications, diminish confidence for those considering long-term residency or residents with complex medical needs. Ownership by a regional system is mentioned in reviews, implying a corporate emphasis that may prioritize throughput over relentless quality assurance; that dynamic can undermine the dependable, high-touch care families expect in a trusted long-term setting.
Practical decision steps are advised for families weighing Ellen Sagar. Schedule a thorough tour with direct questions about staffing ratios, turnover, and whether shifts consistently include experienced, licensed nurses on the floor. Request specific med-pass procedures, double-check the disbursement of POAs and end-of-life planning support, and ask to review recent inspection findings and quality-assurance plans. Seek candid input from current residents and family councils about daily routines, bathing schedules, and responsiveness to call lights. Finally, compare with nearby facilities that offer stronger reputations for cleanliness, consistent infection control, and transparent communication. Ellen Sagar can serve a purpose for rehab-focused placement, but only if the family enters with a clear plan for oversight and a readiness to pursue alternatives if safety or cleanliness standards do not meet expectations.
113 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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