Ellen Sagar Nursing Center
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1817 Jonesville Highway, Union, SC 29379
For more information about senior living options: (844) 490-3973
The place feels old and in need of a serious overhaul. Multiple voices describe a facility that looks and feels dated, with a sense that upgrades and modernizations have been stalled for too long. The overall impression is that the building itself could use a fresh start, and many family members make a point of saying they're surprised that the owners haven't invested more in the public spaces, rooms, and overall environment. The refrain from several reviewers is sharp: a facility this old should have seen improvements by now, and the lack of investment is seen as a sign of neglect.
Amid the general critique, there are hopeful notes about at least some individuals receiving good care. One reviewer specifically says their husband, Tommy Robertson, is a resident and that they are very grateful for the care he's receiving; they emphasize that Tommy is still there and is getting good care. This positive thread stands in contrast to the broader, harsher assessments and suggests that experiences may vary widely from person to person, depending on who is providing care and when.
There is a strong and recurring charge that the place is poorly managed and in need of a complete reset. One reviewer is blunt: "RUN RUN RUN," asserting that the staff or management is not up to par, and that the entire building should be fired and started from scratch. The tone here is accusatory and urgent, implying systemic problems rather than isolated incidents. Other reviewers echo dissatisfaction with leadership and organizational practices, painting a picture of a facility where oversight and accountability feel insufficient to many families.
Medication safety and staff training emerge as major flashpoints. A reviewer recounts a serious incident where their mother was given the wrong medication, noting that while the pharmacy did call to alert them, the overall situation should never have occurred. The call to action from this perspective is for stronger disciplinary action policies and more robust training for new employees. This concern is tied to a broader anxiety about patient safety and the reliability of monitoring and communication when changes in medication are involved.
Care during sensitive moments - especially holidays and daily hygiene - receives stark criticism. A family recounts visiting a mother-in-law on Christmas Day and finding she "reeks of feces," with only one CNA visible during the visit and a delay in addressing bathing needs. The caller describes the response as "unacceptable" and urges readers to have POA documents prepared, underscoring worries about who makes decisions when family members are not present. The same reviewer notes financial pressure: their relative was the best option they could afford, and they had filed prior reports without receiving notification of follow-up, adding a layer of communication breakdown to the care concerns.
Infections and medical oversight feature prominently in several accounts. One family claims their loved one developed a urinary tract infection that was left untreated for too long, leading to a serious infection, and later to c-diff. The reviewer argues that the combination of an untreated UTI and a superimposed infection contributed to a decline in health, and they hold the facility partly responsible. This account reinforces the call for comprehensive retraining and stronger infection-control practices, and it adds to the sentiment that critical signs may be missed or dismissed in some cases.
Pest issues and facility cleanliness are highlighted in vivid terms. One reviewer bluntly states they encountered spiders and water bugs, describing the place as crawling with pests and unclean. They attribute part of the problem to the parent company, suggesting that profits are prioritized over comfort and safety for residents. This perspective reinforces the broader theme of environmental neglect that runs through several of the other criticisms.
Yet the narrative isn't solely negative. A reviewer who praises care for a stepmother through her final days adds a different shade to the overall picture, expressing lasting gratitude from a family who felt supported during a difficult period. Another voice acknowledges that rehab services can be strong, noting that rehab is good even if other aspects of the facility are described as a nightmare. And there are segments that describe the facility as a skilled nursing and sub-acute rehab center that is "owned by SRMC," with some reviewers affirming that it can deliver good care in certain contexts. A few statements also mention positive experiences, saying that staff did a "great job caring for my mother."
Taken together, the collection of experiences paints a facility with a divided reputation. For some residents and families, there are moments of legitimate gratitude and effective rehabilitation or compassionate care. For others, there are serious concerns about the building's condition, cleanliness, staffing adequacy, medication safety, infection control, and communications around reported issues. The underlying thread across most reviews is a demand for meaningful upgrades, stronger policies, more transparent accountability, and a renewed focus on patient safety and dignity. While rehab may shine for some, many readers are left with the impression that broader improvements are necessary to ensure consistent, high-quality care for all residents.
Ellen Sagar Nursing Center, located in Union, SC, is a premier assisted living community that offers exceptional care services and an array of amenities to enhance the quality of life for its residents.
In terms of amenities, Ellen Sagar Nursing Center provides everything residents need to feel comfortable and entertained. Residents can enjoy regular visits to the beauty salon to maintain their personal appearance or relax and watch their favorite shows on cable or satellite TV in the privacy of their own rooms. For those who wish to explore the local area, community-operated transportation is available to take residents on outings. The computer center allows residents to stay connected with loved ones or engage in stimulating online activities.
Meals are an important aspect of senior living, and at Ellen Sagar Nursing Center residents can dine in style in the elegant dining room with restaurant-style service. Special dietary restrictions can be accommodated, ensuring that every resident receives appropriate nutrition.
To promote physical well-being, a fitness room is provided where residents can engage in exercises tailored for seniors. Additionally, there is a wellness center that offers various programs and activities aimed at maintaining good mental health. A gaming room allows for friendly competition and social interaction among residents.
In terms of care services, Ellen Sagar Nursing Center excels in providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also has expertise in managing medication for each resident's specific needs. A mental wellness program ensures that residents receive the emotional support they require.
The location of Ellen Sagar Nursing Center further enhances its appeal. With two parks nearby, residents have access to green spaces that offer opportunities for outdoor leisure activities or peaceful strolls. Multiple pharmacies located close by ensure convenient access to medications. There are also various medical professionals practicing nearby for any healthcare needs that may arise. In addition, numerous restaurants cater to a range of culinary preferences.
Overall, Ellen Sagar Nursing Center provides a nurturing and vibrant environment where seniors can receive high-quality care, enjoy an active lifestyle, and feel at home.
Ellen Sagar Nursing Center is located at 1817 Jonesville Highway, Union, SC 29379 in Union County, South Carolina
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