TerraBella Summerville

Pros

• Visitors to TerraBella Summerville found the staff to be extremely friendly and welcoming, even during lunch hours.
• The interior of the facility was beautifully remodeled, exceeding expectations based on its exterior appearance.
• Residents and their families appreciated the genuine care provided by the staff, particularly in assisting those who needed extra help.
• TerraBella Summerville offered a variety of activities and events that engaged residents and created a lively community atmosphere.
• The facility was consistently described as clean and well-kept, contributing to an overall positive impression.
• Families felt supported during difficult times, with staff going above and beyond in providing care for their loved ones.
• Many praised the convenient location next to Summerville Medical Center for easy access to medical care when needed.
• The dining options were acknowledged as good, with room service available for added convenience.
• Visitors noted that communication from the nursing staff was effective and easy-going, fostering trust and transparency.
• Families felt comfortable recommending TerraBella Summerville to others due to their positive experiences with both care quality and community engagement activities.

Cons

• The staff at TerraBella Summerville did not communicate effectively regarding the availability of a nurse, leading to disappointment and mistrust.
• A visitor noted that the facility did not offer a diverse range of room options, which limited their choices for their parents.
• There were complaints about the placement of residents with varying levels of supervision, causing issues among them.
• After a tour, one reviewer felt that the staff appeared unprepared for their visit despite having an appointment.
• A family member expressed frustration over poor follow-up communication when trying to schedule an interview for their loved one after they fell ill.

Review

TerraBella Summerville has received an array of reviews from visitors and families of residents, showcasing a blend of positive experiences and areas of concern. The facility is often praised for its warm and welcoming environment, particularly its friendly staff who go out of their way to assist both residents and visitors. One reviewer shared a heartwarming anecdote about an employee who graciously interrupted her lunch to welcome them during a Sunday visit without an appointment—highlighting the genuine care that seems to permeate the community. Despite being situated in an older building, many reviewers were pleasantly surprised by the facility's interiors, which have been completely remodeled to create a clean and inviting atmosphere.

The layout and amenities at TerraBella Summerville are frequently mentioned as strong points. Visitors noted how the common areas are well-kept, with various activity spaces available for residents. Activities such as arts and crafts classes, painting sessions, and social gatherings seem plentiful, fostering engagement among residents. Additionally, the facility's proximity to Summerville Medical Center is regarded as a significant advantage, particularly for those requiring medical attention or support. Families appreciate having nursing staff available 24/7, which provides peace of mind regarding their loved ones' health needs.

While many reviews laud the cleanliness and organization of TerraBella Summerville, some concerns arise relating to staffing claims. A few reviewers reported discrepancies regarding available nursing staff; one individual stated they were informed there would be nurses on duty but later found this not to be true. Such inconsistencies can lead potential residents or family members to question the reliability of information provided during tours or inquiries. This matter seems critical when families evaluate care options for loved ones who may have specific medical requirements.

The experience seems to differ significantly based on individual needs and expectations regarding room types and arrangements. Some visitors remarked on a lack of variety in room configurations; while there are single rooms that are spacious and pleasant in appearance, others desired separate bedrooms for couples or more diverse living options. Such limitations can affect overall satisfaction when choosing appropriate accommodations for family members transitioning into assisted living environments.

Despite some mixed remarks regarding communication following hospital visits or during intake processes—where follow-up may have fallen short—many families expressed gratitude toward staff members who were responsive during critical times. Reviews reflect appreciation for management’s efforts in setting up activities that engage residents actively throughout each day, with many expressing commendations for how well their loved ones adjusted after moving into TerraBella Summerville.

In conclusion, TerraBella Summerville offers a solid option for families considering assisted living facilities for their loved ones amidst its perceived strengths in warmth of service delivery and comprehensive care aspects like nursing availability and engaging resident activities. While certain areas warrant improvement—such as more diverse room offerings and ensuring clear communication regarding staffing—it is evident that many families found value in the community's environment focused on resident well-being while also prioritizing cleanliness and safety within its premises. Overall experiences tend to indicate that spite some shortcomings, TerraBella Summerville could potentially stand out as a favorable choice based on comfort factors surrounding patient care dynamics intertwined with personal attentiveness.

This part of Summerville, South Carolina, offers a convenient and healthcare-focused environment for seniors. With numerous physicians, hospitals, and pharmacies just minutes away, residents can easily access medical care when needed. The variety of restaurants in the area provides plenty of dining options, ranging from casual eateries like Sonic Drive-In to sit-down establishments like Chili's Grill & Bar. Additionally, the nearby parks offer opportunities for outdoor recreation and relaxation. Places of worship such as St John The Beloved Catholic Church provide spiritual support and community engagement. Overall, this area combines essential amenities with a tranquil suburban setting, making it an attractive option for seniors looking to settle down in a well-rounded neighborhood.

Physicians

• Charleston GI (0.1 miles)
• Heinemann Jennifer J MD (0.2 miles)
• LowCountry Women's Specialists (0.2 miles)
• Coastal Carolina Bariatric Center (0.2 miles)
• Summerville Medical Center (0.2 miles)
• Springview Medical Properties (0.3 miles)
• Summerville Dermatology (0.3 miles)

Hospitals

• HCA Healthcare (0.2 miles)
• Lowcountry Outpatient Surgery Center (0.4 miles)
• Trident Eye Surgery Center (4.6 miles)

Restaurants

• Perkins Restaurant and Bakery (0.7 miles)
• Sonic Drive-In (1 miles)
• Chili's Grill & Bar (1 miles)
• McDonald's (1.1 miles)
• Charleston Sports Pub (1.1 miles)
• Senor Tequila Summerville (1.1 miles)
• Raising Cane's Chicken Fingers (2.2 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• Medicine Man Compounding Pharmacy (2.1 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (4.2 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (4.5 miles)

Parks

• Ashley River Park Site (2.6 miles)
• Wescott Park (2.6 miles)
• Nexton Park (5.3 miles)

Places of Worship

• St John The Beloved Catholic Church (3.9 miles)

Cafes

• Starbucks (5.2 miles)
• Starbucks (5.5 miles)