Hallmark Healthcare Center

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Hallmark Healthcare Center Hallmark Healthcare Center Hallmark Healthcare Center

Hallmark Healthcare Center

255 Midland Parkway, Summerville, SC 29485

For more information about senior living options: (844) 490-3973

3.4 from 8 reviews
5 stars
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4 stars
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3 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Hallmark Healthcare Center is cooperative and many go above and beyond to be helpful.
  • pro Residents have access to a variety of activities, including bingo and church services, creating a lively atmosphere.
  • pro The facility is praised for its cleanliness and pleasant environment, with well-sized rooms for residents.
  • pro Family members appreciate the compassion shown by staff, not only towards the residents but also towards concerned visitors.
  • pro Visitors have noted that the rehabilitation program is effective and the overall care provided is commendable.
  • pro The director of Housekeeping has been recognized for kindness and respectfulness during visits.

Cons

  • pro The reviewer claimed that the facility should be closed down due to poor conditions, stating their father was dying after being placed there for physical therapy.
  • pro There was a report of a patient in a wheelchair who had thrown up on himself, with nursing staff only yelling at him to go back to his room.
  • pro The reviewer noted the presence of feces and urine in the hallways, which the staff ignored as they walked around.
  • pro Complaints were made about inadequate food quality, stating it wasn't fit for a dog to eat, and that nursing staff did not monitor patients' food intake.
  • pro The bathrooms in the rooms were described as needing complete renovation, with rusty pipes and no proper hygiene facilities.
  • pro One reviewer found Hallmark Healthcare Center to have dark and sterile hallways and rooms that felt uninviting.
  • pro Another review mentioned feeling a lack of professionalism among the staff at Hallmark Healthcare Center.

Review

Hallmark Healthcare Center has garnered a range of opinions from visitors and family members concerning the quality of care provided to residents. Many individuals have expressed gratitude for the supportive staff and activities available, while others have voiced serious concerns regarding hygiene, staff professionalism, and the overall environment of the facility.

Several reviewers highlighted positive experiences with specific staff members, particularly in relation to rehabilitation and activities. One individual noted their daily visits to their mother in rehab and expressed appreciation for the "ladies in ACTIVITIES," recognizing the significance of engaging residents in meaningful pursuits during recovery. Another review shared a heartwarming account of a visit with a sister residing at Hallmark, commending not only the cleanliness and pleasant atmosphere of the building but also acknowledging the kindness displayed by housekeeping staff and certified nursing assistants (CNAs). Such sentiments reflect an overall satisfaction with how some residents are treated by personnel dedicated to maintaining a supportive environment.

In contrast, there are alarming accounts from others who felt that Hallmark Healthcare Center fell short on multiple fronts. A distressing review described an experience that raised significant red flags about patient care standards. The author reported witnessing inadequate attention toward patients' basic needs, including instances where individuals were left unattended after incidents like vomiting and poor sanitary conditions in hallways. This reviewer lamented that their loved one was placed in what they perceived as an unfit environment for recovery, expressing concern over what they termed a neglectful setting reminiscent of a prison camp. Such starkly negative feedback stands in sharp opposition to more favorable experiences conveyed by other visitors.

Further evaluations presented mixed thoughts on Hallmark's facilities. Some found aspects such as gardens and common areas where residents could socialize appealing, describing these communal spaces as beneficial for encouraging interaction among patients. Meanwhile, others critiqued living conditions within the center, citing dimly lit rooms that created an uninviting atmosphere lacking warmth or friendliness. Observations about outdated dining areas contributed to perceptions that Hallmark could improve its aesthetic appeal to create a more comforting habitat for residents.

The aspect of physical therapy garnered both support and critique among reviews as well. For example, some praised Hallmark's provision of necessary therapeutic resources aimed at rehabilitation after surgeries like hip replacements; one visitor lauded how their mother enjoyed her time there due to effective rehab services offered at the center. On the other hand, concerns about professional demeanor from nursing staff overshadowed positive remarks regarding therapy offerings. An average rating indicated that while some amenities were decent—such as gardens and activity rooms—the overall competency displayed by care providers could be significantly enhanced.

Lastly, it is evident that food service at Hallmark leads to varied experiences among reviewers; some claimed satisfaction with meals provided while others described them unfavorably—asserting they were not suitable even for pets—indicating possible inconsistencies in meal quality or preparation standards across different shifts or kitchens within the facility.

Overall, perspectives on Hallmark Healthcare Center highlight both praise for certain elements—like engaging activities and compassionate staff—as well as deep dissatisfaction characterized by serious allegations surrounding hygiene practices and staff attentiveness levels. These contrasting viewpoints paint a complex image of life inside this healthcare facility—and urge potential families considering placement for their loved ones to conduct thorough research before making decisions about their care options.

Features

Housing

  • 88 resident community capacity 88 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charleston AFB International (8 miles away) Charleston AFB International (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Hallmark Healthcare Center in Summerville, SC is a vibrant and inclusive assisted living community that offers an array of amenities and care services designed to enhance the quality of life for its residents.

With a focus on providing a comfortable and engaging environment, the community offers amenities such as a beauty salon, gaming room, fitness room, small library, and outdoor space for residents to enjoy. The fully furnished accommodations include private bathrooms and are equipped with cable or satellite TV, telephone service, and Wi-Fi/high-speed internet access.

For added convenience, Hallmark Healthcare Center provides housekeeping services, move-in coordination assistance, and community-operated transportation for outings and non-medical transportation needs. The on-site dining room offers restaurant-style meals prepared with special dietary restrictions in mind.

Care services at the center are comprehensive and include 24-hour call system for peace of mind, 24-hour supervision for safety, assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with diabetes diets and special dietary restrictions.

Keeping residents active both physically and mentally is a priority at Hallmark Healthcare Center. The community offers concierge services to help plan day trips and fitness programs to promote overall well-being. Resident-run activities provide opportunities for socializing while scheduled daily activities ensure there is always something interesting happening.

Located conveniently near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within the area ensures that residents have easy access to essential resources when needed.

At Hallmark Healthcare Center in Summerville, SC residents can expect exceptional care combined with an enriching lifestyle that encourages independence and fosters a sense of community.

Nearby Places of Interest

Physicians

  • Summerville Medical Center (0.1 miles)
  • Coastal Carolina Bariatric Center (0.2 miles)
  • LowCountry Women's Specialists (0.2 miles)
  • Heinemann Jennifer J MD (0.2 miles)
  • Springview Medical Properties (0.3 miles)
  • Summerville Dermatology (0.3 miles)
  • Palmetto Primary Care Physicians (0.3 miles)

Hospitals

  • HCA Healthcare (0.1 miles)
  • Lowcountry Outpatient Surgery Center (0.4 miles)
  • Trident Eye Surgery Center (4.9 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.9 miles)
  • Medicine Man Compounding Pharmacy (1.9 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.7 miles)
  • Walgreens (4.8 miles)

Restaurants

  • Perkins Restaurant and Bakery (0.5 miles)
  • McDonald's (1 miles)
  • Sonic Drive-In (1.1 miles)
  • Chili's Grill & Bar (1.1 miles)
  • Senor Tequila Summerville (1.3 miles)
  • Charleston Sports Pub (1.3 miles)
  • Sunrise Bistro (2.3 miles)

Parks

  • Ashley River Park Site (2.3 miles)
  • Wescott Park (2.8 miles)
  • Nexton Park (5.2 miles)

Places of Worship

  • St John The Beloved Catholic Church (3.7 miles)

Cafes

  • Starbucks (5.2 miles)

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