Hallmark Healthcare Center in Summerville, SC
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Information last verified:
255 Midland Parkway, Summerville, SC 29485
For more information about senior living options: (844) 490-3973
The staff at Hallmark Healthcare and Rehab Center were absolutely amazing. Patricia and Shane showed genuine passion and compassion during a distressing time. Patricia personally held the loved one’s hand and tirelessly sought a last-minute solution. Ms. Betty, the evening nurse, was a true standout, and many other nurses were wonderful. The support given to the patient and family was deeply meaningful, with the experience described as blessed. The employees are friendly and attentive, and patients really like the place. The administrator is described as amazing, leading a dedicated team of staff. The guardian angel program and the activities offered involve families and enhance resident life. The therapy department and other staff were praised for helping patients recover and regain mobility.
The facility is dirty and staffed with lazy, incompetent nurses, making it unsafe for residents. Residents are left unattended with call lights ignored, and the environment is dirty and run down. The staff are inexperienced and short-staffed, resulting in very poor patient care and delayed responses. Personal items go missing and residents are not receiving physical therapy as often as they should, while medications are given without informing families. The facility is accused of negligence and a lack of empathy toward a family member after his death, including a discharge notice for nonpayment. The environment is outdated and poorly maintained, with broken beds, loud rude staff, and moldy rooms. The dining and meals are not of quality, and rooms are dirty, suggesting overall poor care. Administration is uncaring and unresponsive, with safety procedures not followed and a revolving door of staff.Hallmark Healthcare Center in Summerville is best suited for families pursuing a rehab-driven stay where the objective is tangible improvement in mobility and daily function. The community tends to deliver the strongest value when therapists and nurses stay focused on hands-on therapy and graduated activity plans, and when staff members demonstrate genuine care in moments of distress. For residents whose families are prepared to partner closely with the facility, asking questions, coordinating appointments, and monitoring small red flags, Hallmark can be a pick that yields real progress, sometimes restoring independence after a setback. This is not a place to look for pristine surroundings alone; it is a setting where skilled rehab, relational staff, and purposeful programming can offset a rougher environment and intermittent service gaps.
Those seeking a consistently immaculate environment, instantly responsive aides, and flawless medication management should consider alternatives. The reviews reveal a spectrum: some rooms, common areas, and hallways show wear, and routine tasks can lag when staffing is thin. Families needing rigorous, around-the-clock attention to call lights, timely assistance, and perfectly maintained rooms should look for facilities with steadier staffing, better upkeep, and proven safety records. In short, Hallmark remains a contender for rehab goals, but it is not the best fit for households that cannot tolerate recurring reliability gaps in daily operations.
From a pro-to-con lens, the strongest asset is the caregiving team’s compassion and persistence. Several accounts highlight nurses and aides who connect with residents, support families, and relentlessly advocate for rehabilitation plans that move patients forward. The therapy program appears to yield meaningful gains, patients who arrive unable to walk often leave with improved strength and sometimes walking aids. There is also evidence of proactive programming and family-friendly touches, such as activities staff and engagement initiatives that keep residents socially connected. Yet these positives must be weighed against persistent concerns: unaddressed call lights, inconsistent response times, and supplies or personal items going missing; impressions of dirt and aging infrastructure; and inconsistencies in daily hygiene and nourishment. When safety and cleanliness are the primary risks, those advantages can feel outweighed by the negatives.
Even more persuasive for some families are the positive anecdotes about leadership and care coordination. Several reviews point to an administrator and a team willing to act when problems are raised and to cosmetic improvements signaling a renewed commitment to quality. The guardian-angel style support during challenging times, active family involvement, and the rhythm of therapy and activity programs give the facility a heartbeat that families can feel. The presence of dedicated therapy staff, a barbershop-like amenity, and a garden area also create pockets of warmth that can lift morale and overall experience, even if day-to-day operations remain uneven. When leadership alignment exists and rehab remains central, Hallmark can deliver meaningful patient milestones and family reassurance.
However, the cons frequently reappear with enough force to demand serious consideration. Multiple reviews describe rooms and hallways that feel dirty or neglected, with broken equipment, lingering odors, and a fatigue in the building’s infrastructure. Short-staffing translates into long waits for assistance, missed call-light responses, and meals that do not meet nutritional expectations. Medical administration sometimes appears inconsistent, leaving families uncertain about what treatments are given or why, and with uneven communication about medications. The most troubling implications center on safety and dignity: reports of residents not being turned, risk of bedsores, and even troubling instances of insufficient emergency response that culminate in distress for families. These patterns cannot be brushed aside; they define the ceiling of what the facility can reliably deliver.
Bottom line for decision-making: Hallmark Healthcare Center is a practical option for rehab-focused scenarios where progress and caregiving compassion matter most, and where families are prepared to engage actively with staff, verify care plans, and tolerate an imperfect environment. It is less suitable for those who prize pristine facilities, flawless daily operations, and consistently rapid, unobtrusive service. Before committing, prospective residents should tour, observe therapy sessions, and speak with frontline staff about responses to call lights, medication management, and daily cleaning routines. Ask about staffing levels on all shifts, maintenance schedules for rooms, and concrete metrics for rehab outcomes. If those assurances remain elusive or the building’s condition remains a persistent concern, alternatives with stronger housekeeping, steadier staffing, and clearer safety records will likely serve better in the long run. For families able to navigate the tradeoffs, Hallmark can still yield meaningful rehabilitation and moments of genuine care; for others, the search should continue elsewhere.
88 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charleston AFB International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hallmark Healthcare Center in Summerville, SC is a vibrant and inclusive assisted living community that offers an array of amenities and care services designed to enhance the quality of life for its residents.
With a focus on providing a comfortable and engaging environment, the community offers amenities such as a beauty salon, gaming room, fitness room, small library, and outdoor space for residents to enjoy. The fully furnished accommodations include private bathrooms and are equipped with cable or satellite TV, telephone service, and Wi-Fi/high-speed internet access.
For added convenience, Hallmark Healthcare Center provides housekeeping services, move-in coordination assistance, and community-operated transportation for outings and non-medical transportation needs. The on-site dining room offers restaurant-style meals prepared with special dietary restrictions in mind.
Care services at the center are comprehensive and include 24-hour call system for peace of mind, 24-hour supervision for safety, assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with diabetes diets and special dietary restrictions.
Keeping residents active both physically and mentally is a priority at Hallmark Healthcare Center. The community offers concierge services to help plan day trips and fitness programs to promote overall well-being. Resident-run activities provide opportunities for socializing while scheduled daily activities ensure there is always something interesting happening.
Located conveniently near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within the area ensures that residents have easy access to essential resources when needed.
At Hallmark Healthcare Center in Summerville, SC residents can expect exceptional care combined with an enriching lifestyle that encourages independence and fosters a sense of community.
Hallmark Healthcare Center is located at 255 Midland Parkway, Summerville, SC 29485 in Dorchester County, South Carolina
Hallmark Healthcare Center on seniors.fyi includes 3 photos including images showing landscaping, nature, outdoor, healthcare, trees, road, entrance, grass, and more.
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