Cypress Place

Pros

• The staff at Cypress Place is known for their compassion and customer service, making residents feel welcomed and cared for.
• Residents have enjoyed the activities organized by the excellent activities director, which have helped them engage and socialize.
• Many families appreciate the responsiveness and helpfulness of the staff, who are attentive to both residents' needs and family concerns.
• The facility has a spacious dining area that offers an inviting atmosphere, contributing to a pleasant dining experience.
• Cypress Place is commended for having a home-like atmosphere that enhances residents’ comfort and well-being.
• Families have noted positive experiences with timely responses from staff, including quick assistance when needed.
• Several reviews highlight the friendly demeanor of staff members, creating a warm environment for both residents and visitors alike.
• The facility features well-maintained grounds with a lovely courtyard that provides a pleasant outdoor space for residents.

Cons

• The company running Cypress Place charges unfair fees based on availability, leading to higher costs for those trying to get in during full capacity.
• The facility appears old and in disrepair, with stained carpets, unpainted walls, and a lack of maintenance in both common areas and residents' rooms.
• Many residents seem disheartened while waiting for meals, creating an uninviting atmosphere.
• Despite some positive experiences with staff, there are concerns about subpar care and administrative unresponsiveness to family inquiries.
• The environment is described as dark and depressing due to the lack of color in decor.
• There have been reports of significant rate increases that appear unreasonable compared to standard cost-of-living adjustments.
• The facility is criticized for not encouraging resident participation in activities unless they are fully independent.
• Overall cleanliness and maintenance issues have been highlighted as areas needing improvement within the facility.

Review

Cypress Place Assisted Living has garnered a variety of reviews from individuals who have toured the facility or have family members residing there, reflecting a spectrum of experiences and opinions. Many visitors expressed mixed feelings regarding the facility's management and pricing structure. Notably, some commentators criticized the company's fee system, which is based on availability; this means that costs can fluctuate significantly depending on occupancy levels. Critics argue that this practice is inherently unfair to families seeking care for their loved ones, particularly during times when demand is high.

On a more positive note, several reviews highlighted the quality of care provided by staff members at Cypress Place. Residents reportedly benefitted from attentive care and dedicated activities directors who orchestrated engaging programs that enhanced their experience. In particular, residents appeared to enjoy activities like Bingo, showing how the staff's involvement could lead to improved emotional well-being for those living at the facility. Families expressed gratitude for how quickly Cypress Place staff got to know their loved ones and became attuned to their needs.

However, concerns arose around the cleanliness and condition of the physical environment. Multiple reviewers pointed out that while Cypress Place offered good care, many areas within the facility exhibited signs of neglect such as stained carpets and outdated décor. Some described common areas as dirty or in disrepair, which contributed to an overall feeling of gloominess within the building’s ambiance due to its dated design choices characterized by dark colors that felt oppressive rather than inviting.

Moreover, some residents' waiting experiences drew criticism; one review indicated a lengthy wait before receiving help during a tour—a situation potentially exacerbated by issues related to staffing levels. On balance, however, it was noted that nursing staff were available 24/7—an essential feature not found in all comparable facilities—which gave families reassurance regarding immediate medical attention should it be required.

Despite these critiques surrounding cleanliness and aesthetics, many reviewers commended specific aspects such as food quality and outdoor spaces available for residents. Meals were described as delicious and enticing—the coffee even earned praise from one visitor—while options like larger courtyards offered a pleasant environment for social engagement among residents. Even though some guests noted wear-and-tear in rooms and communal areas alike, they appreciated efforts made by chefs to maintain consistency across facilities through inter-staff collaborations.

Ultimately, satisfaction seemed highly dependent on individual expectations set against personal experiences with senior living environments in general rather than solely on Cypress Place itself. For some families longing for a supportive community where seniors are treated compassionately by dedicated staff members—even amid limitations present due to age or maintenance deficits—the facility emerged as a suitable option despite numerous critiques. Overall impressions suggest that while improvements are needed in both tidiness and transparency regarding pricing structures—alongside addressing feedback promptly—the dedication displayed by certain team members leaves an indelible impact on those fortunate enough to reside there or interact with its compassionate staff.

This part of Summerville, South Carolina, offers a convenient location with medical facilities such as HCA Healthcare and Summerville Medical Center within close proximity. There are also various physicians' offices nearby, including LowCountry Women's Specialists and Palmetto Primary Care Physicians. Pharmacies like CVS and Walgreens are easily accessible for medication needs. Additionally, there is a good selection of restaurants to choose from such as Perkins Restaurant and Bakery, Sonic Drive-In, and Senor Tequila Summerville for dining options. For recreation, there are parks like Ashley River Park Site and Wescott Park in the area. Places of worship like St John The Beloved Catholic Church are also available for spiritual needs. Overall, this part of Summerville provides a convenient and diverse range of amenities for seniors considering the area for living.

Hospitals

• HCA Healthcare (0.2 miles)
• Lowcountry Outpatient Surgery Center (0.4 miles)
• Trident Eye Surgery Center (5 miles)

Physicians

• Summerville Medical Center (0.2 miles)
• Coastal Carolina Bariatric Center (0.3 miles)
• LowCountry Women's Specialists (0.3 miles)
• Heinemann Jennifer J MD (0.3 miles)
• Springview Medical Properties (0.3 miles)
• Summerville Dermatology (0.3 miles)
• Palmetto Primary Care Physicians (0.3 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.9 miles)
• Medicine Man Compounding Pharmacy (1.8 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.7 miles)
• CVS Pharmacy (4.8 miles)

Restaurants

• Perkins Restaurant and Bakery (0.5 miles)
• McDonald's (1 miles)
• Sonic Drive-In (1.1 miles)
• Chili's Grill & Bar (1.2 miles)
• Senor Tequila Summerville (1.3 miles)
• Charleston Sports Pub (1.3 miles)
• Sunrise Bistro (2.2 miles)

Parks

• Ashley River Park Site (2.2 miles)
• Wescott Park (2.9 miles)
• Nexton Park (5.2 miles)

Places of Worship

• St John The Beloved Catholic Church (3.7 miles)

Cafes

• Starbucks (5.2 miles)