Oakbrook Health And Rehabilitation Center

Pros

• The food at Oakbrook Health and Rehabilitation Center is delicious, and many residents appreciate the tastiness of their meals.
• The nursing staff is consistent, allowing families to build relationships with them, and they demonstrate care and dedication to the residents' needs.
• The facility offers a wide range of activities, including music performances, church services, and social events like ice cream socials, helping to keep residents engaged.
• The environment is clean and well-maintained, contributing to a positive atmosphere for recovery.
• Residents receive attentive care for their rehabilitation needs, as seen in the support provided to individuals with mobility challenges.
• Many visitors report that the staff genuinely cares about the well-being of the residents, fostering a supportive community.
• The secured entry adds a sense of safety and peace of mind for families visiting their loved ones.

Cons

• The nursing staff was short-handed, leading to inadequate care for patients.
• There were complaints about the cleanliness and hygiene of the residents.
• Some staff members were perceived as lazy and dismissive of residents' needs.
• Communication from the facility was poor, causing mismanagement of medications and prescriptions.
• Residents reported feeling neglected, particularly during transitions out of rehabilitation.
• The overall atmosphere was described as depressing and uninviting.
• There were concerns raised about potential medication overdoses and a lack of accountability among staff.
• Experiences varied significantly between residents, with some families expressing deep dissatisfaction with their loved ones' care while others had positive interactions.

Review

Oakbrook Health and Rehabilitation Center has elicited a range of experiences from families regarding the care provided to their loved ones. While some reviews sing praises for the quality of staff and the variety of activities, others express serious concerns about the level of care received. This disparity in experiences highlights the importance of consistent staffing and communication within healthcare facilities.

Many reviewers appreciate Oakbrook for its attentive nursing staff and the welcoming environment it provides. One review emphasized the consistency of caregivers, crediting them with creating a personal connection with patients. Families noted that their loved ones were well-cared for, especially those who required rehabilitation services. The facility is commended for its cleanliness and dedication to providing not just medical support but also engaging residents through various recreational activities, such as piano performances, church services, and ice cream socials. Such initiatives contribute to a lively atmosphere that enhances residents' quality of life during their stay.

However, contrasting narratives emerge when discussing the experiences of other residents’ family members. For example, one reviewer recounted a troubling experience with their father-in-law's care following his hospital discharge. This individual reported inadequate attention from nursing staff due to short staffing issues and expressed discontent regarding cleanliness protocols. They cautioned potential visitors that while the facility’s physical environment appeared pleasant, this did not equate to high-quality caregiving or adequate communication among staff members.

The alarms raised by some families reach alarming heights in cases where immediate medical attention was vital yet delayed or mishandled by staff at Oakbrook. A particularly distressing account described how a sister awaiting critical care experienced insufficient response from employees who were supposed to assist her promptly. Calls for help reportedly went unanswered while two staff members laughed just outside her door—a behavior deemed unprofessional and concerning under any circumstances, but especially so in a healthcare environment where vulnerability is at its peak.

Another review outlined frustrations stemming from miscommunication concerning medications needed after discharge. This family member faced significant challenges accessing drugs crucial for stroke recovery because they were not efficiently coordinated by nursing staff before leaving the facility—creating an unnecessary burden on an already stressful situation. Such lapses can leave families feeling unsupported and neglected at a time when they are relying heavily on professional assistance.

Despite some very serious grievances related to care quality and communication breakdowns, it is evident that there are aspects of Oakbrook that many find commendable: caring employees who strive to make a difference in their patients' lives despite systemic limitations; lively programming aimed at keeping residents engaged; clean facilities; and secure environments providing peace of mind for families visiting loved ones. These points highlight that while there are glaring areas needing improvement—including staffing ratios, clearer communication channels, and thorough oversight—the potential exists for Oakbrook Health & Rehabilitation Center to be a nurturing place for rehabilitation if changes are prioritized effectively.

In conclusion, Oakbrook presents itself as an establishment filled with both positives and negatives based on reviewer feedback—inherent challenges common within many long-term care facilities today. Prospective residents’ families may find reassurance in hearing about successful experiences alongside cautionary tales urging vigilance during visitations or stayovers. As healthcare continues evolving rapidly amidst new demands across communities nationwide—ensuring patient-centered approaches remain prioritized should be paramount here moving forward.

Restaurants

• Perkins Restaurant and Bakery (0.3 miles)
• McDonald's (0.8 miles)
• Sonic Drive-In (1.1 miles)
• Chili's Grill & Bar (1.2 miles)
• Senor Tequila Summerville (1.4 miles)
• Charleston Sports Pub (1.4 miles)
• Sunrise Bistro (2.3 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.9 miles)
• Medicine Man Compounding Pharmacy (1.8 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (5 miles)
• CVS Pharmacy (5 miles)

Physicians

• Crowfield Family Footcare (0.5 miles)
• South Carolina Sleep Medicine (0.6 miles)
• Riddle, Patricia E, MD Oasis Medical Spa (0.6 miles)
• Carolina Spine (0.6 miles)
• Low Country Orthopaedics (0.6 miles)
• Palmetto Primary Care Physicians (0.6 miles)
• Springview Medical Properties (0.7 miles)

Hospitals

• Lowcountry Outpatient Surgery Center (0.6 miles)
• HCA Healthcare (0.8 miles)
• Trident Eye Surgery Center (5.5 miles)

Parks

• Ashley River Park Site (1.7 miles)
• Wescott Park (3 miles)
• Nexton Park (5.5 miles)

Places of Worship

• St John The Beloved Catholic Church (3.7 miles)

Cafes

• Starbucks (5.5 miles)