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3.1 from 78 reviews
5 stars
34
4 stars
8
3 stars
0
2 stars
2
1 stars
34
Overall Review of Oakbrook Health And Rehabilitation Center
common9 reviews mention this
Staff approach is a mix
Residents describe both genuinely caring interactions and serious lapses in attention at different times.
Many reviews highlight caregivers who feel attentive, communicative, and willing to explain care, including a sense of being treated like family. Others report long call-bell waits, missed assistance, and examples of neglect that families say they had to escalate. A few reviews also point to prompt issue resolution and inclusion in care discussions, while several negative accounts describe unprofessional or inconsistent support.
differentiator7 reviews mention this
Therapy support stands out
Physical and therapy teams are often described as effective, even when other parts fall short.
Several residents or family members credit therapy staff with helping recovery progress, including getting back on track with mobility and walking. Other reviews criticize rehab experience more directly, describing poor or insufficient therapy and equipment that felt unusable. Overall, the reviews suggest therapy is where experiences most frequently divergeāstrong for some, frustrating for others.
common4 reviews mention this
Activities help engagement
The community offers scheduled activities and visiting events that residents can participate in.
Reviews mention music-based programming, crafts and group games, and a calendar of events that keeps people socially engaged. Several also describe church visits and community-based gatherings like ice cream socials. While a few negative reviews focus on care breakdowns, multiple accounts still describe active days for residents.
caveat5 reviews mention this
Dining is uneven
Dining quality varies, with some residents reporting better-than-expected meals and others describing major problems.
Some reviews say food is fresh, varied, hot, and accommodating to dietary needs, while others complain meals are cold, substandard, or unappetizing. A few negative reviews go further, describing severe food-related issues and dissatisfaction with how meals are delivered. This suggests dining can be a point of contrast depending on the stay and what residents experience day to day.
caveat10 reviews mention this
Cleanliness is a recurring concern
Cleanliness and odor are mentioned both positively and negatively, but complaints appear frequently.
Some families describe the building as clean, comfortable, and smelling fresh, including clean rooms and common areas. Other reviews report dirty floors and machines, bad odors, and urine-related cleanliness issues, with at least one account describing spills that linger. Because the feedback goes in both directions, cleanliness appears inconsistent across experiences and time periods.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
88 resident community capacity
Types of Care
Assisted Living
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Charleston AFB International (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Perkins Restaurant and Bakery (0.3 miles)
McDonald's (0.8 miles)
Sonic Drive-In (1.1 miles)
Chili's Grill & Bar (1.2 miles)
Senor Tequila Summerville (1.4 miles)
Charleston Sports Pub (1.4 miles)
Sunrise Bistro (2.3 miles)
Pharmacies
CVS Pharmacy (0.4 miles)
Walgreens (0.9 miles)
Medicine Man Compounding Pharmacy (1.8 miles)
Walgreens (2.6 miles)
CVS Pharmacy (4.1 miles)
Walgreens (5 miles)
CVS Pharmacy (5 miles)
Physicians
Crowfield Family Footcare (0.5 miles)
South Carolina Sleep Medicine (0.6 miles)
Riddle, Patricia E, MD Oasis Medical Spa (0.6 miles)
Oakbrook Health And Rehabilitation Center on seniors.fyi includes 9 photos including images showing nature, trees, interior, building, outdoors, landscaping, entrance, healthcare, and more.
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