The Retreat at Summerville

Pros

• The Retreat at Summerville is known for its friendly and caring staff, who provide excellent support to residents and their families.
• Many visitors noted that the facility is clean, well-kept, and has a homey atmosphere that makes it feel welcoming.
• The residents appear happy and engaged in activities, such as playing cards or participating in outings organized by the activity director.
• Multiple reviewers appreciated the affordability of The Retreat compared to other facilities while still offering good quality care.
• Family members have received regular updates on their loved ones' progress and care, indicating effective communication between staff and families.
• Visitors reported enjoying a positive tour experience and were impressed by the overall appearance of the rooms and communal areas.
• The facility provides opportunities for socialization among residents, which is beneficial for their well-being and happiness.
• Some reviewers noted that despite its age, The Retreat's quality of care outweighed any concerns about its appearance.

Cons

• The overall cleanliness of The Retreat declined significantly after the facility manager left, with reports of roaches and bedbugs in memory care rooms.
• The staff turnover rate is high, resulting in poorly trained temporary workers who do not care for the residents.
• Residents often do not receive adequate personal care, such as regular showers, leading to concerns about their hygiene and well-being.
• The food served at the facility has been described as subpar, with limited options that cater to residents' dietary needs.
• Activities offered have diminished since a key staff member left, leaving residents with fewer engaging options and a lack of organized outings.
• The facility appeared run-down during tours, with issues like spiderwebs, rotting wood, and poor maintenance noted by potential visitors.
• Despite initial friendliness from staff, concerns raised by family members were not taken seriously or addressed effectively.
• Many reviews expressed feelings of disappointment regarding the disparity between the initial impression during tours and the actual conditions observed later on.

Review

The Retreat at Summerville has elicited a wide range of opinions among families considering it as a residence for their loved ones. Initially, many reviewers noted the facility's warm atmosphere and the friendliness of its staff. The smaller size of The Retreat was appealing to some, creating a homey feeling that seemed to foster community among residents. Visitors appreciated the informative tours conducted by staff members who appeared genuinely caring and sincere about their roles. Cleanliness stood out as a key factor in early positive experiences, with families expressing satisfaction with both the environment and the amenities available.

However, while some praised The Retreat's care quality during their loved ones' initial stays, many later expressed serious concerns regarding maintenance and overall hygiene after changes in management. For instance, after the departure of the facility manager, reports surfaced about deteriorating conditions including cleanliness issues like roaches in rooms and bedbug problems among memory care patients. With high staff turnover rates contributing to inconsistent care delivery, relatives found it increasingly difficult to feel assured about the well-being of their loved ones. A significant turning point for several families occurred when they noticed unmet personal care needs—simple tasks like regular showers were overlooked—raising alarm bells about whether vulnerable residents were receiving adequate support.

Sadly, for some families like those dealing with tragic losses due to COVID-19 contracted from within the facility, these expressed concerns hit painfully close to home. Dissatisfaction with food quality and unsatisfactory dining options emerged as another common theme across reviews. Residents frequently received meals served in flimsy disposable containers—a far cry from what family members hoped would be nourishing encouragement for their aging loved ones. Specific dietary complaints were noted too; instances where menu choices did not align with resident preferences contributed to dissatisfaction regarding meal times.

While many reviewers initially thought The Retreat offered competitive pricing compared to other facilities in the area, feelings turned sour when perceived value diminished amid declining service standards. Some families also pointed out that engaging activities previously offered had been drastically cut back or eliminated altogether following staffing changes and program leadership departures—leading residents into a more isolated existence rather than one filled with stimulation and connection. Reports highlighted once-promising programs led by former activity directors who arranged monthly outings had fallen into disrepair as interest waned under new management.

For others contemplating placement decisions based on vibrancy and engagement aspects alongside basic care needs—the segmented layout became another limitation factor that was hard to overlook. Families noted inconvenience tied to navigating between separate buildings on-site for dining or recreational activities created barriers rather than seamless opportunities for interaction or socialization among fellow residents; this spatial division rang particularly concerning given resident mobility limitations.

Ultimately, despite several glowing endorsements touting impressive interactions with certain staff members or moments where connections were fostered through shared experiences—an undeniable cloud of uncertainty hung over perceptions surrounding The Retreat at Summerville by those less satisfied with revelations about unaddressed problems post-management changeovers coupled alongside specific personal disenfranchisement stories encountered along visits across various timelines reflected deep distress amongst family members which ultimately clouded otherwise heartfelt intentions behind an earlier recommendation-based appeal made prior entering personal living arrangements on behalf of loved ones needing memory care assistance moving forward.

This part of Summerville, South Carolina, offers a convenient and accessible location with a variety of amenities suitable for senior living. Nearby pharmacies such as CVS Pharmacy and Walgreens ensure easy access to medication and healthcare services. A selection of diverse restaurants like Perkins, Sonic Drive-In, and Chili's Grill & Bar provide dining options for every taste. Medical facilities including Palmetto Vein Imaging and Women's Health, as well as Palmetto Primary Care Physicians, are within close proximity for your healthcare needs. The presence of Lowcountry Outpatient Surgery Center and HCA Healthcare nearby ensures convenient access to medical care in case of emergencies. For recreational activities, parks like Ashley River Park Site and Wescott Park offer opportunities for outdoor enjoyment, while places of worship like St John The Beloved Catholic Church provide spiritual support. Overall, this neighborhood presents a well-rounded community with essential amenities that cater to the needs of seniors looking for a comfortable and convenient living environment.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (1 miles)
• Medicine Man Compounding Pharmacy (1.6 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (5.1 miles)

Restaurants

• Perkins Restaurant and Bakery (0.4 miles)
• McDonald's (0.9 miles)
• Sonic Drive-In (1.2 miles)
• Chili's Grill & Bar (1.3 miles)
• Senor Tequila Summerville (1.4 miles)
• Charleston Sports Pub (1.5 miles)
• Sunrise Bistro (2.1 miles)

Physicians

• Palmetto Vein Imaging and Womens Health (0.6 miles)
• South Carolina Sleep Medicine (0.6 miles)
• Palmetto Primary Care Physicians (0.6 miles)
• Low Country Orthopaedics (0.6 miles)
• Springview Medical Properties (0.6 miles)
• Summerville Dermatology (0.6 miles)
• Summerville Medical Center (0.7 miles)

Hospitals

• Lowcountry Outpatient Surgery Center (0.6 miles)
• HCA Healthcare (0.7 miles)
• Trident Eye Surgery Center (5.4 miles)

Parks

• Ashley River Park Site (1.8 miles)
• Wescott Park (3.1 miles)
• Nexton Park (5.4 miles)

Places of Worship

• St John The Beloved Catholic Church (3.6 miles)

Cafes

• Starbucks (5.3 miles)