9285 Medical Plaza Drive, Charleston, SC 29418
For more information about senior living options: (844) 490-3973
White Oak Manor provides a clean and comfortable environment for residents. The meals at White Oak Manor are enjoyable and satisfying. The facility is conveniently located near a competent medical facility, ensuring prompt medical attention if needed. There are numerous activities available for the residents to participate in, promoting social engagement and enjoyment. The staff at White Oak Manor exhibit high work ethics and provide a caring community for the residents. The arts and crafts, movies, bingo, checkers, and cards offered at the facility contribute to a well-organized and engaging experience for the residents.
The staff at White Oak Manor exhibit a lack of caring toward the patients and their needs. Employees at White Oak Manor are not friendly and do not show compassion towards the residents. The administrators and staff at White Oak Manor are cool towards family and patients, showing resistance to inquiries about the residents. Correspondence with White Oak Manor's corporate headquarters resulted in no response, indicating a lack of concern for the well-being of the patients. The workers at White Oak Manor do not wish to be bothered with family or inquiries about the residents. The experience at White Oak Manor is not comparable to other facilities where administrators and staff were welcoming and accommodating. White Oak Manor did not fulfill their promise to set up home health care for a resident despite multiple attempts to contact them. A staff member at White Oak Manor tested positive for COVID-19, exposing residents including one reviewer's parent to the virus. The cleanliness of some rooms at White Oak Manor was subpar, with crumbs on the floor remaining even after cleaning efforts. One resident was left unattended despite using the nurse call button, resulting in distress and an accident due to lack of assistance.White Oak Manor is a senior living facility that has received mixed reviews from residents and their families. While some appreciate the cleanliness of the facility and the quality of the meals provided, others have expressed concerns about the lack of attention and care shown towards the patients.
One family member shared their disappointment with the conditions of their father's room. They found crumbs on the floor upon arrival, which only increased during their stay. To make matters worse, their father, who was in a wheelchair all day, had essential items like his phone, water, and nurse call button placed out of reach. Even more concerning was the bandage from his hip incision left untouched on a table for two days until someone finally removed it. The family also experienced difficulties in setting up home health for their father, with unanswered calls from the facility. It was only through a follow-up appointment at his surgeon's office that they were able to arrange for home health services.
Another complaint brought by this family member was regarding an incident where their father was left unattended despite pressing the nurse call button. He had ultimately soiled himself due to this neglectful behavior. Furthermore, they discovered that he had been exposed to COVID-19 during his time at White Oak Manor.
The resistance encountered by family members when attempting to obtain information about their loved one is another issue highlighted in these reviews. Staff members reportedly showed disinterest towards inquiries and did not exhibit friendly or caring attitudes towards patients' needs. In comparison to other facilities visited by this family, where administrators and staff welcomed them warmly and were responsive to questions, White Oak Manor fell short in terms of customer service.
However, positive aspects of White Oak Manor include its cleanliness and good quality food. Located within a medical environment near a hospital, residents have immediate access to competent medical facilities if needed. The facility offers various activities such as arts and crafts, movies, bingo, checkers, and card games to keep residents engaged. The work ethics of the staff are also commended, suggesting a level of care and dedication within the community. The rooms provide necessary amenities like comfortable beds, dressers, and TVs, along with handicap-accessible bathrooms.
In conclusion, White Oak Manor has received mixed feedback from residents and family members. While some appreciate its cleanliness, good food, and access to medical facilities, others have expressed concerns about the lack of attention towards patients' needs and a dismissive attitude from staff members. Careful consideration should be given when choosing this facility for a loved one's long-term care.
176 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesWhite Oak Manor - Charleston is an assisted living community located in the charming city of Charleston, SC. Our community offers a wide range of amenities and care services to ensure that our residents are comfortable and well cared for.
For the convenience and enjoyment of our residents, we provide a beauty salon where they can get their hair styled or enjoy other spa-like treatments. We also offer cable or satellite TV in each room so that residents can relax and watch their favorite shows. Our community operated transportation is available for residents to easily access nearby attractions and appointments.
Our computer center allows residents to stay connected with loved ones and explore the digital world at their own pace. Our dining room serves delicious meals in a restaurant-style setting, providing a delightful experience for our residents. For those who prefer more independence in their meals, our kitchenettes are fully equipped for cooking.
At White Oak Manor - Charleston, we understand the importance of maintaining physical fitness, which is why we have a fitness room where residents can participate in various exercise programs tailored to their needs. Our gaming room provides opportunities for friendly competition and social interaction.
We understand the value of outdoor spaces, which is why our community features beautiful gardens where residents can relax and enjoy nature. Housekeeping services ensure that residents' living spaces are clean and tidy at all times.
Ensuring the well-being of our residents is our top priority, which is why we offer move-in coordination services to make transitioning into our community as smooth as possible. Residents have access to private bathrooms for added privacy and convenience. In addition, we provide housekeeping services to maintain cleanliness in common areas.
Residents have access to telephone services for communication purposes as well as high-speed internet/Wi-Fi for staying connected online. Transportation arrangements are available not only for non-medical purposes but also specifically for doctors' appointments.
Our wellness center provides 24-hour call systems and supervision to ensure that assistance is readily available whenever needed. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided by our caring staff. Our community also offers diabetes diets and special dietary restrictions to cater to residents' specific health needs.
At White Oak Manor - Charleston, we believe in promoting mental wellness, which is why we have a mental wellness program in place. Medication management services are also available to assist residents with their medication needs. To enhance the social aspect of dining, we accommodate special dietary restrictions.
We offer a variety of activities for residents to enjoy. Our concierge services are available to help plan outings and make reservations. Fitness programs are offered to encourage residents to maintain an active lifestyle. Planned day trips and resident-run activities provide opportunities for adventure and companionship. Scheduled daily activities ensure that there is always something fun and engaging happening within our community.
Within close proximity to our community, there are three cafes, two parks, ten pharmacies, 32 physicians' offices, 26 restaurants, one place of worship nearby for spiritual support and guidance, and two hospitals for any medical emergencies that may arise.
At White Oak Manor - Charleston in Charleston, SC, we strive to create a warm and inviting environment where our residents can enjoy the comforts of home while receiving the care they need.
White Oak Manor - Charleston is located at 9285 Medical Plaza Drive, Charleston, SC 29418 in Dorchester County, South Carolina
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