White Oak Manor - Charleston

9285 Medical Plaza Drive, Charleston, SC 29418

For more information about senior living options: (844) 490-3973

2.3 from 3 reviews
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Skilled Nursing Facility

Overall Review of White Oak Manor - Charleston

Pros

  • pro White Oak Manor provides a clean and comfortable environment for residents.
  • pro The meals at White Oak Manor are enjoyable and satisfying.
  • pro The facility is conveniently located near a competent medical facility, ensuring prompt medical attention if needed.
  • pro There are numerous activities available for the residents to participate in, promoting social engagement and enjoyment.
  • pro The staff at White Oak Manor exhibit high work ethics and provide a caring community for the residents.
  • pro The arts and crafts, movies, bingo, checkers, and cards offered at the facility contribute to a well-organized and engaging experience for the residents.

Cons

  • pro The staff at White Oak Manor exhibit a lack of caring toward the patients and their needs.
  • pro Employees at White Oak Manor are not friendly and do not show compassion towards the residents.
  • pro The administrators and staff at White Oak Manor are cool towards family and patients, showing resistance to inquiries about the residents.
  • pro Correspondence with White Oak Manor's corporate headquarters resulted in no response, indicating a lack of concern for the well-being of the patients.
  • pro The workers at White Oak Manor do not wish to be bothered with family or inquiries about the residents.
  • pro The experience at White Oak Manor is not comparable to other facilities where administrators and staff were welcoming and accommodating.
  • pro White Oak Manor did not fulfill their promise to set up home health care for a resident despite multiple attempts to contact them.
  • pro A staff member at White Oak Manor tested positive for COVID-19, exposing residents including one reviewer's parent to the virus.
  • pro The cleanliness of some rooms at White Oak Manor was subpar, with crumbs on the floor remaining even after cleaning efforts.
  • pro One resident was left unattended despite using the nurse call button, resulting in distress and an accident due to lack of assistance.

Review

White Oak Manor is a senior living facility that has received mixed reviews from residents and their families. While some appreciate the cleanliness of the facility and the quality of the meals provided, others have expressed concerns about the lack of attention and care shown towards the patients.

One family member shared their disappointment with the conditions of their father's room. They found crumbs on the floor upon arrival, which only increased during their stay. To make matters worse, their father, who was in a wheelchair all day, had essential items like his phone, water, and nurse call button placed out of reach. Even more concerning was the bandage from his hip incision left untouched on a table for two days until someone finally removed it. The family also experienced difficulties in setting up home health for their father, with unanswered calls from the facility. It was only through a follow-up appointment at his surgeon's office that they were able to arrange for home health services.

Another complaint brought by this family member was regarding an incident where their father was left unattended despite pressing the nurse call button. He had ultimately soiled himself due to this neglectful behavior. Furthermore, they discovered that he had been exposed to COVID-19 during his time at White Oak Manor.

The resistance encountered by family members when attempting to obtain information about their loved one is another issue highlighted in these reviews. Staff members reportedly showed disinterest towards inquiries and did not exhibit friendly or caring attitudes towards patients' needs. In comparison to other facilities visited by this family, where administrators and staff welcomed them warmly and were responsive to questions, White Oak Manor fell short in terms of customer service.

However, positive aspects of White Oak Manor include its cleanliness and good quality food. Located within a medical environment near a hospital, residents have immediate access to competent medical facilities if needed. The facility offers various activities such as arts and crafts, movies, bingo, checkers, and card games to keep residents engaged. The work ethics of the staff are also commended, suggesting a level of care and dedication within the community. The rooms provide necessary amenities like comfortable beds, dressers, and TVs, along with handicap-accessible bathrooms.

In conclusion, White Oak Manor has received mixed feedback from residents and family members. While some appreciate its cleanliness, good food, and access to medical facilities, others have expressed concerns about the lack of attention towards patients' needs and a dismissive attitude from staff members. Careful consideration should be given when choosing this facility for a loved one's long-term care.

Features

Housing

  • 176 resident community capacity 176 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charleston AFB International (6 miles away) Charleston AFB International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

White Oak Manor - Charleston is an assisted living community located in the charming city of Charleston, SC. Our community offers a wide range of amenities and care services to ensure that our residents are comfortable and well cared for.

For the convenience and enjoyment of our residents, we provide a beauty salon where they can get their hair styled or enjoy other spa-like treatments. We also offer cable or satellite TV in each room so that residents can relax and watch their favorite shows. Our community operated transportation is available for residents to easily access nearby attractions and appointments.

Our computer center allows residents to stay connected with loved ones and explore the digital world at their own pace. Our dining room serves delicious meals in a restaurant-style setting, providing a delightful experience for our residents. For those who prefer more independence in their meals, our kitchenettes are fully equipped for cooking.

At White Oak Manor - Charleston, we understand the importance of maintaining physical fitness, which is why we have a fitness room where residents can participate in various exercise programs tailored to their needs. Our gaming room provides opportunities for friendly competition and social interaction.

We understand the value of outdoor spaces, which is why our community features beautiful gardens where residents can relax and enjoy nature. Housekeeping services ensure that residents' living spaces are clean and tidy at all times.

Ensuring the well-being of our residents is our top priority, which is why we offer move-in coordination services to make transitioning into our community as smooth as possible. Residents have access to private bathrooms for added privacy and convenience. In addition, we provide housekeeping services to maintain cleanliness in common areas.

Residents have access to telephone services for communication purposes as well as high-speed internet/Wi-Fi for staying connected online. Transportation arrangements are available not only for non-medical purposes but also specifically for doctors' appointments.

Our wellness center provides 24-hour call systems and supervision to ensure that assistance is readily available whenever needed. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided by our caring staff. Our community also offers diabetes diets and special dietary restrictions to cater to residents' specific health needs.

At White Oak Manor - Charleston, we believe in promoting mental wellness, which is why we have a mental wellness program in place. Medication management services are also available to assist residents with their medication needs. To enhance the social aspect of dining, we accommodate special dietary restrictions.

We offer a variety of activities for residents to enjoy. Our concierge services are available to help plan outings and make reservations. Fitness programs are offered to encourage residents to maintain an active lifestyle. Planned day trips and resident-run activities provide opportunities for adventure and companionship. Scheduled daily activities ensure that there is always something fun and engaging happening within our community.

Within close proximity to our community, there are three cafes, two parks, ten pharmacies, 32 physicians' offices, 26 restaurants, one place of worship nearby for spiritual support and guidance, and two hospitals for any medical emergencies that may arise.

At White Oak Manor - Charleston in Charleston, SC, we strive to create a warm and inviting environment where our residents can enjoy the comforts of home while receiving the care they need.

Nearby Places of Interest

Physicians

  • Charleston Cancer Center (0.1 miles)
  • Trident Wound Care (0.1 miles)
  • Trident Diabetes Education (0.1 miles)
  • Allied Medical Staffing (0.2 miles)
  • Low Country Orthopaedics (0.2 miles)
  • Low Country Rheumatology (0.2 miles)
  • 9321 Medical Plaza (0.2 miles)

Hospitals

  • Trident Eye Surgery Center (0.1 miles)
  • HCA Healthcare (4.8 miles)
  • Lowcountry Outpatient Surgery Center (5 miles)

Restaurants

  • Wendy's (0.5 miles)
  • Sonic Drive-In (0.7 miles)
  • Bizzie Bee (1 miles)
  • Come Back Shack (1 miles)
  • McDonald's (2 miles)
  • McDonald's (2.7 miles)
  • Sanno Japanese Express Restaurant (2.7 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (3 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.2 miles)
  • Target Pharmacy (3.5 miles)
  • CVS Pharmacy (3.6 miles)
  • Walgreens (4.1 miles)

Cafes

  • Starbucks (0.8 miles)
  • Sunoco APlus (2.8 miles)
  • Starbucks (3.3 miles)

Parks

  • Middleton Park (2.5 miles)
  • Wescott Park (4.5 miles)

Places of Worship

  • Church of Christ In Goose Creek (4.4 miles)

Frequently Asked Questions

Where is White Oak Manor - Charleston?

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