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4.4 from 44 reviews
5 stars
36
4 stars
1
3 stars
0
2 stars
2
1 stars
5
Overall Review of Royal Oaks
common28 reviews mention this
Staff is consistently helpful
Residents consistently describe staff as kind, friendly, and responsive.
A large share of residents highlight staff membersāespecially Ashley and Melanieāas approachable and easy to work with. Many mention quick communication, patience during the application and leasing steps, and support with move-in or day-to-day questions. Several residents also say management checks in and makes them feel comfortable after they move in.
common10 reviews mention this
Property feels clean and quiet
Residents frequently mention a clean, quiet, well-kept environment.
Multiple reviews describe the community as calm and well-maintained, with apartments and common areas that feel clean. Several residents also mention quiet living and a property that looks kept up, including references to immaculate homes and a nicely maintained space. One review also notes cleanliness even while calling out other concerns.
common4 reviews mention this
On-site fitness and leisure options
Reviews point to indoor and fitness-friendly amenities for downtime.
Residents mention activities that help fill leisure time, including a weight room and game options like table tennis. Others describe the availability of indoor conveniences such as a place to watch movies/TV and a strong laundry setup. One review also notes having indoor leisure access when they are not outdoors.
common5 reviews mention this
Costs feel affordable and predictable
Residents often describe the community as affordable with utilities handled in rent.
Some residents say the community is affordable and compare it to other options they were considering. A couple of reviews also mention utilities being included in the monthly rent, including electricity along with other services, which they describe as convenient. This theme is most visible in reviews focused on budgeting and what they pay each month.
caveat7 reviews mention this
Management behavior and follow-through varied
Several residents report frustration with management communication and policy handling.
A handful of reviews criticize management interactions, describing experiences that felt harsh, defensive, unresponsive, or unprofessional. Others raise concerns about fees and refunds after applying or moving forward, including situations where funds were described as lost. There are also complaints about delays or lack of help with specific problems, along with disappointment in how certain requests were handled.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
53 resident community capacity
Types of Care
Assisted Living
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Charleston AFB International (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.2 miles)
Walgreens (0.9 miles)
Medicine Man Compounding Pharmacy (1.7 miles)
Walgreens (2.5 miles)
CVS Pharmacy (4 miles)
Walgreens (4.8 miles)
CVS Pharmacy (5 miles)
Restaurants
Perkins Restaurant and Bakery (0.4 miles)
McDonald's (0.9 miles)
Sonic Drive-In (1.2 miles)
Chili's Grill & Bar (1.3 miles)
Senor Tequila Summerville (1.4 miles)
Charleston Sports Pub (1.4 miles)
Sunrise Bistro (2.1 miles)
Physicians
South Carolina Sleep Medicine (0.5 miles)
Palmetto Vein Imaging and Womens Health (0.6 miles)
Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.
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