44 Broad Street, Pittston, PA 18640
For more information about senior living options: (844) 490-3973
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The initial screening process was prompt and thorough. They took into account requests for candidates with similar temperaments as their mother to provide the best care. The prices were competitive and reasonable.
The reviewer perceived a lack of timely communication when trying to hire their chosen candidate. The agency did not return the call to hire the chosen candidate promptly. The experience was hindered by slow responsiveness in the hiring process.After taking some time to reflect on the experience with Preferred Care of Wyoming Valley, I've chosen to revise my earlier impressions to present a more balanced view. I recognize both the strengths that stood out and a shortcoming that was frustrating at a pivotal moment. The revised account aims to be fair and helpful for others who might be considering this agency for a loved one.
One of the most notable positives was the initial screening process. It was prompt and thorough, and it clearly reflected a careful effort to understand what we were seeking. The agency demonstrated a serious commitment to evaluating candidates not just on their credentials, but on how well they would fit with the person in need of care. In our case, we asked for caregivers who could share similar temperaments with our mother in order to provide the gentlest, most compatible care possible. The screening staff seemed attentive to this request and worked to align their search with those nuanced needs rather than simply matching on basic qualifications.
Along with the careful screening, there was a clear emphasis on temperament and compatibility. The process acknowledged that care quality can hinge on personality fit as much as on experience. This approach felt thoughtful and respectful of the particular dynamics at play in our mother's daily life. It wasn't merely about finding someone who could perform tasks; it was about finding someone who could contribute to a calm, steady, and reassuring environment. That focus on personality alignment gave us a sense that the agency valued personalized care and family input.
Another notable positive aspect was the perception that the agency's pricing was competitive and reasonable. In the landscape of senior care, where cost considerations are significant for families, this was an important factor. The sense of getting appropriate value for the level of care being provided helped balance our expectations and contributed to overall trust in the agency's approach. The combination of a careful screening and affordable pricing created a favorable impression of the agency's overall value proposition.
Despite these strengths, there was a concrete disappointment: our call to hire the chosen candidate was not returned in a timely manner. This lapse in communication interrupted a critical step in the process and left us feeling uncertain about the next moves and timelines. It was an unfortunate counterpoint to an otherwise positive experience and introduced a sense of frustration that could have affected our decision-making during a sensitive time.
In summarizing the experience, the positive elements - the prompt and thorough screening, the intent to match temperaments to our mother's needs, and the competitive pricing - are what stand out most. These aspects reflected a thoughtful, family-centered approach that valued the person needing care and the family's involvement. The one significant communication delay, while manageable in the grand scheme, did leave an impression and highlighted an area where improvement would be welcome.
Overall, the agency appears to offer a compelling combination of careful candidate screening, alignment with family preferences, and reasonable pricing. If you are seeking caregivers who can be selected with an emphasis on temperament and compatibility, and you want to balance cost with quality, this agency could be a viable option. However, be prepared to address potential delays in follow-up communication, as timely updates and responsiveness can be crucial when coordinating care for a loved one.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Wilkes-Barre Scranton International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to our adult personal care home in Pittston, PA. This is a board and care home that offers a range of services and amenities to support the needs of our residents.
Our community provides a comfortable and fully furnished living space for our residents. They can relax and socialize in our dining room, enjoy the outdoor space and garden, or connect with friends and family using Wi-Fi/high-speed internet or telephone services.
Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also ensure coordination with health care providers, medication management, and assistance with special dietary restrictions including diabetes diets. Our team also takes care of meal preparation and service for our residents.
We understand the importance of keeping our residents active and engaged. That's why we offer scheduled daily activities for them to participate in. Additionally, there are two cafes nearby for those looking for a change of scenery or a place to meet friends. There are also several parks where residents can enjoy nature and take walks.
For any medical needs or appointments, we provide transportation arrangement services. We have close proximity to 8 pharmacies, 16 physicians, 18 restaurants, 1 place of worship, and 4 hospitals in the area for easy access to healthcare services.
At our assisted living community in Pittston, PA, we strive to create a warm and welcoming environment where individuals feel cared for and supported.
Adult Personal Care Home is located at 44 Broad Street, Pittston, PA 18640 in Luzerne County, Pennsylvania
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