Garden Village Apartments

Pros

• The apartments are nice along with the residents.
• The other residents in this building are great.
• Garden Village is a splendid home.
• It's exceptionally clean and looked after.
• Service calls are provided promptly.
• Privacy is observed and respected.
• The manager and maintenance staff are very good.
• Always clean and they fix things right away; staff are friendly as well.
• Home Sweet Home.

Cons

• They don't pay their vendors.
• They won't pay you.
• The manager should be replaced.
• The manager's treatment of residents borders on verbal abuse.
• The manager should be ashamed of herself.
• The manager is a real pain to work with.
• The manager is making things extremely hard to get done after a resident's relative passed away.
• The manager makes it a complete nightmare to clean out a resident's mother's belongings.
• The apartment was filthy.
• Splashes of paint everywhere.
• Dirt and grease in every corner.
• Disgusting.
• The manager spends all her time playing on her cell phone.
• The manager's answer to tenants' complaints is "I can't do anything about it."
• The reviewer would not recommend this apartment building to others.

Review

Garden Village presents a remarkably split portrait through the words of its residents. On one side, there are harsh claims about financial practices and vendor relationships, with one person bluntly stating that the place is a terrible ordeal because they don't pay their vendors and won't pay you either. Those comments cast a shadow over the community's operations, suggesting a pattern of neglect or mismanagement that directly affects the people who work with the property. In this view, the place earns a reputation for delays and broken expectations, and potential tenants or vendors are warned away by the suggestion that payment issues are an ongoing problem.

Amid these stern criticisms, there is a contrasting appreciation for the living space itself. Some reviewers describe the apartments as nice and the residents as admirable, highlighting positive aspects of the community beyond its management. They separate the physical premises and the people who live there from the conduct of the leadership, especially when discussing the manager. In these voices, the apartments are seen as a solid foundation, with the charm and warmth of the resident community compensating for other shortcomings.

A particularly pointed strand of critique targets the manager personally. Reviews express that she needs to be replaced and that the way she speaks to residents borders on verbal abuse. The language here is strong, with phrases urging shame and comparing treatment to how someone would want their own aging parents treated. The intensity of this sentiment underscores a belief that strong leadership is essential to the well-being of both residents and staff, and that this manager's behavior undermines the living experience for many people in the building. The emotional charge suggests that the issue isn't just about policy but also about daily interactions and respect.

The tensions become even sharper when family matters are involved. One reviewer notes that after the reviewer's mother passed away, the working relationship with the manager deteriorated to the point where it became a "complete nightmare" to coordinate the cleaning out of the mother's belongings. This comment highlights how management dynamics can color personal experiences, especially in moments of grief and transition. It paints a picture of a process that should be straightforward but is impeded by administrative friction, leaving the family feeling unsupported during a difficult time.

There is also a stark contrast in another area: the condition of the apartments themselves. At least one account describes the unit as filthy, with supposed remodeling that left paint splashes, dirt, and grease in every corner. This complaint stands in tension with other praise that emphasizes cleanliness and prompt service. In the same broad narrative, some parts of Garden Village are described as exceptionally clean and well looked after, with service calls answered quickly and a respect for privacy and rules that contribute to a sense of order and safety. The disparate experiences suggest that conditions may vary by unit, maintenance crew, or timing.

Nevertheless, the strongest recurring sentiment in the collection of views is the genuinely positive portrayal of the people who handle much of the day-to-day operations. Several reviewers account for capable, responsive maintenance staff and a generally attentive management culture - at least in parts of the building. They describe staff who are friendly, who address issues promptly, and who keep things functional and comfortable for the residents. In these voices, the day-to-day experience is solid: apartments are cleaned, repairs are made quickly, and the overall atmosphere feels like a community that, when managed well, can be pleasant and well-run.

The overall picture that emerges is a complex, sometimes contradictory landscape. Some residents feel the management undermines the living environment through poor communication, respect, or financial practices, while others celebrate the cleanliness, reliability, and courtesy of the maintenance team and some of the managerial staff. There are explicit calls for leadership change, alongside assessments that the apartments themselves and the people who live there can be a good match for many families. The bottom line appears to be that Garden Village can be a desirable place to live, but its experience is heavily dependent on interactions with the manager, the specifics of one's unit, and how promptly service and communication are delivered on any given day.

This part of West Pittston, Pennsylvania, offers a mix of amenities and services that cater to seniors. With several restaurants within close proximity, including Blue Ribbon Farm Dairy and Valenti's Restaurant, you'll have plenty of dining options to choose from. The area also has multiple pharmacies nearby such as CVS Pharmacy and Rite Aid, making it convenient to access medication and healthcare supplies. In terms of medical care, there are various physicians' offices like Polit & Costello Dentistry and Pittston Medical Center, ensuring that you can easily find quality healthcare providers. Additionally, the presence of places of worship like St Maria Goretti Church provides spiritual support for those seeking a community connection. For leisure activities, parks like Luzerne County Recreational Complex and Frances Slocum State Park offer opportunities for outdoor recreation. Overall, this neighborhood in West Pittston offers a range of resources that can support an enjoyable and comfortable senior living experience.

Restaurants

• Blue Ribbon Farm Dairy (0.3 miles)
• Ballyhoo (0.4 miles)
• Agolino's Char-Grill Restaurant (0.5 miles)
• Tomato Bar and Bistro (1 miles)
• Valenti's Restaurant (1.2 miles)
• Pittston Diner (1.6 miles)
• Susquehanna Brewing Company (2.1 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.7 miles)
• Walgreens (1.9 miles)
• Llewellyn's Medical Supply (3.1 miles)
• CVS Pharmacy (3.4 miles)
• Discount Med Direct (3.8 miles)

Physicians

• Polit & Costello Dentistry (0.8 miles)
• Allied Services John Heinz (0.8 miles)
• Bucci Laser Vision (1 miles)
• Dr Scalzo's Office (2.1 miles)
• Pittston Medical Center (2.1 miles)
• Coordinated Health (2.4 miles)
• SCHOTT Advanced Optics (2.9 miles)

Places of Worship

• St Maria Goretti Church (3 miles)
• Unitarian Universalist Congregation of Wyoming Valley (4.7 miles)
• Luzerne United Methodist Church (5.9 miles)

Cafes

• Picc's Ice Cream (4.1 miles)
• Bistro On Hudson (4.5 miles)
• Starbucks (6.6 miles)

Parks

• Luzerne County Recreational Complex (4.5 miles)
• Frances Slocum State Park (4.7 miles)

Hospitals

• Geisinger East entrance (5.3 miles)
• Janet Weis Children's Hospital At Geisinger Wyoming Valley (5.3 miles)
• Geisinger Hospital (5.4 miles)
• Geisinger Health System (5.5 miles)
• VA Medical Center (6.2 miles)
• General Hospital (6.3 miles)
• Center For Same Day Surgery (6.3 miles)