209 Roberts Rd, Pittston, PA 18640
For more information about senior living options: (844) 490-3973
Wesley Village - United Methodist Homes offers competitive pricing compared to broader regional averages in Luzerne County and throughout Pennsylvania. For instance, a studio room is available for just $690 per month, significantly lower than the county average of $3,211 and the state average of $3,737. Similarly, one-bedroom units are offered at $910, well below both local and statewide costs. In contrast, semi-private rooms are priced at $2,340, which remains competitive against Luzerne County's average of $3,056 and the state's $3,542. However, private rooms at Wesley Village do represent a higher cost at $6,690 compared to Luzerne County's average of $5,536 but are slightly above the state average of $4,890. Overall, while some room types may command a premium price point within specific categories like private accommodations, Wesley Village stands out as an economically attractive option for various living arrangements when compared to surrounding areas.
| Floor plans | Wesley Village - United Methodist Homes | Luzerne County | Pennsylvania |
|---|---|---|---|
| Studio | $690 | $3,211 | $3,737 |
| 1 Bedroom | $910 | $3,622 | $4,006 |
| Semi-Private | $2,340 | $3,056 | $3,542 |
| Private | $6,690 | $5,536 | $4,890 |
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Wesley Village Campus in Pittston, Pennsylvania, a place that many families turn to for rehabilitation, memory care, and long-term support, emerges in these accounts as a campus with a mix of deeply positive experiences and profoundly troubling allegations. Several reviewers speak with gratitude about the quality of rehabilitation, the warmth of the staff, and the beauty and functionality of the grounds and living spaces. Others tell stories of neglect and harm that they believe occurred, describing a breakdown in communication, delays in emergency care, and serious injuries that followed stays at the facility. Taken together, the voices paint a complex portrait of care that can feel like two very different experiences under the same roof.
Several reviewers offer glowing praise about the rehabilitation programs and the care they received. One person recounts a month-long stay last year during which the rehabilitation facilities and the entire staff helped them recover quickly and return home while still having their daily needs attended to. The emphasis here is on proficient, attentive, and collaborative care - from therapy teams to nursing and supportive services - that enabled a rapid and confident trajectory toward independence. Others highlight how the campus and its services create an effective, caring environment during rehabilitation after significant health events, including strokes. Comments consistently describe a broad team approach: physical, occupational, and speech therapy working in concert with nursing, dietary services, activities staff, and housekeeping to support the resident's comfort, safety, and overall well-being. The sentiment is that Wesley Village can feel like a family, with staff members who are courteous, professional, and genuinely focused on residents' personal goals and dignity. Several testimonials also emphasize the beauty and upkeep of the campus, noting well-kept cottages, apartments, and common areas, the availability of state-of-the-art equipment, and a sense of being welcomed into a well-organized, resident-centered community.
On the other hand, the reviews include a grave and troubling narrative from a family member who alleges severe neglect and abuse in the same facility. This account centers on an elderly mother who allegedly fell repeatedly - three times in as many days starting on the first night - after being told she was fine. The family describes a troubling sequence: the mother sustained head injuries and later a hip injury after what they say was a nurse's action, with bruising around the eye socket, hands, arms, and hip. They recount calling the facility at late hours and being told repeatedly that the patient was fine, while their attempts to obtain timely information and access to their mother were frustrated by poor communication or unavailable phone lines. They describe a two-day period during which they felt the patient was not appropriately treated or released to the hospital, a situation they characterize as "holding her hostage." The family claims there was a rushed, "unnecessary" catheter insertion and a urinary tract infection that did not originate recently, followed by weeks of IV antibiotics and compassionate care only after they managed to gain visibility and access to their mother. The narrative also foregrounds concerns about transparency, the accuracy of information provided by staff, and the overall safety of the mother during her stay.
The protestations also touch on what the family saw as a broader cultural or branding issue: a reliance on insignia associated with the Wesleyan Church that the family says does not reflect current affiliation, and a sense that the institution's governance and oversight may be insufficient to address such serious concerns. They describe a frustrating ongoing struggle to get a straight answer - and to have their mother's situation properly evaluated and access to appropriate care restored. The family mentions mistaken identity in communications and a belief that the hospital and emergency room experiences were not aligned with the patient's stated trauma, leading to further confusion about the appropriate course of action. In their view, the combination of missed calls, rumors of internal miscommunication, and delayed responses created a dangerous situation for their mother and left them feeling unable to protect her during a critical period.
In response to these intense allegations, a reply attributed to the United Methodist Church clarifies that Wesley Village is not currently a United Methodist organization in the sense of ongoing denominational governance. It explains that some conferences have severed ties with hospitals and senior care centers founded long ago, and that the conference office does not have direct oversight over what happens at these care centers. The response advises the affected family to contact the on-site chaplain and the executive director first, and only then to reach out to the corporate offices in Binghamton for concerns that cannot be resolved locally. The church's note acknowledges the limits of denominational oversight in this particular context and directs readers to the appropriate authorities who oversee the facility in question.
A later indication from the same thread notes that attempts to address the issues through official channels - calling the Binghamton executive offices and Pittston - were not productive until public posts drew a response, which the author characterizes as a mistaken identity situation rather than a direct solution to the reported problems. This adds another layer to the narrative: the care center's public reputation is entangled with branding confusion and a complicated web of organizational accountability that can obscure the truth of individual experiences.
Amid these more troubling claims, many voices remain eager to share unequivocally positive experiences. Some reviewers recount that their loved ones were treated with dignity and respect, that staff went above and beyond to keep families informed, and that the overall environment felt like a supportive home where medical, therapeutic, and daily living needs were met with attention and warmth. One commenter highlights a personal connection to the campus through the husband's care after a significant hospital stay, describing the staff from admissions through nursing, therapy, social services, dietary, activities, and housekeeping as a cohesive, familial team. Others emphasize the beauty of the community, the welcoming atmosphere of tours, and a strong sense of satisfaction with the care provided - praising the administrator's leadership and the facility's modern capabilities as reasons to choose Wesley Village for future needs or future visits.
Taken together, these accounts reveal a care campus that can deliver excellent rehabilitation outcomes and deeply compassionate, comprehensive support while also bearing the weight of serious, unresolved concerns about safety, communication, and accountability. The positive testimonials highlight professionalism, thorough therapy programs, and a campus designed to feel like a home. The more alarming accounts stress the need for transparent, responsive communication and for safeguarding residents' health during hospital transfers and encounters with medical staff. For families navigating these experiences, the messages underscore the importance of clear information, timely access to loved ones, and proactive oversight. They also point to the broader reality that institutions with a strong reputation for caring can host both life-affirming care and troubling episodes, making rigorous, accountable practices and open dialogues essential to truly serving the residents entrusted to them.
Wesley Village - United Methodist Homes in Pittston, PA, is a senior living community that offers a range of care options to meet the unique needs of its residents. With Independent Living, Memory Care, and a Skilled Nursing Facility on its premises, Wesley Village provides a continuum of care to support residents as their needs change over time.
For those who value their independence but appreciate the peace of mind that comes with having assistance readily available, Wesley Village offers Independent Living. Residents can enjoy the privacy and comfort of their own apartment while also having access to support services and amenities designed to enhance their quality of life. The community boasts indoor common areas where residents can socialize and engage in activities with their peers. Additionally, devotional services off-site are available for those who wish to nurture their spirituality.
For individuals with memory impairments such as Alzheimer's or dementia, Wesley Village provides specialized Memory Care. This secure and supportive environment offers personalized care plans tailored to each resident's unique needs. Compassionate staff members are trained in memory care techniques to provide assistance with daily activities and ensure the safety and well-being of residents in a comfortable setting.
When skilled nursing services are required due to medical conditions or rehabilitation needs, Wesley Village's Skilled Nursing Facility offers round-the-clock nursing care delivered by licensed professionals. In addition to providing comprehensive medical care, this facility also focuses on creating a nurturing and engaging atmosphere for residents.
Residents at Wesley Village have access to an array of amenities that enrich their daily lives. Devotional activities off-site enable individuals to practice their faith while fostering a sense of community. Nearby cafes offer convenient dining options for those seeking local flavors and social outings. A variety of parks provide opportunities for outdoor recreation and relaxation, complementing the serene surroundings of Wesley Village. With numerous pharmacies located nearby, getting prescriptions filled is convenient for residents. Furthermore, having multiple physicians and hospitals in close proximity ensures prompt medical attention when needed.
At Wesley Village - United Methodist Homes, the focus is on empowering residents to live their best lives with dignity, respect, and the support they deserve.
Wesley Village - United Methodist Homes offers competitive pricing compared to broader regional averages in Luzerne County and throughout Pennsylvania. For instance, a studio room is available for just $690 per month, significantly lower than the county average of $3,211 and the state average of $3,737. Similarly, one-bedroom units are offered at $910, well below both local and statewide costs. In contrast, semi-private rooms are priced at $2,340, which remains competitive against Luzerne County's average of $3,056 and the state's $3,542. However, private rooms at Wesley Village do represent a higher cost at $6,690 compared to Luzerne County's average of $5,536 but are slightly above the state average of $4,890. Overall, while some room types may command a premium price point within specific categories like private accommodations, Wesley Village stands out as an economically attractive option for various living arrangements when compared to surrounding areas.
Wesley Village - United Methodist Homes is located at 209 Roberts Rd, Pittston, PA 18640 in Luzerne County, Pennsylvania
Yes, Wesley Village - United Methodist Homes provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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