Wesley Village - United Methodist Homes

209 Roberts Rd, Pittston, PA 18640

For more information about senior living options: (844) 490-3973

4.1 from 48 reviews
5 stars
35
4 stars
2
3 stars
1
2 stars
0
1 stars
10

Assisted Living Independent Living Memory Care Skilled Nursing Facility

Wesley Village - United Methodist Homes Costs & Pricing

Wesley Village - United Methodist Homes offers competitive pricing compared to broader regional averages in Luzerne County and throughout Pennsylvania. For instance, a studio room is available for just $690 per month, significantly lower than the county average of $3,211 and the state average of $3,737. Similarly, one-bedroom units are offered at $910, well below both local and statewide costs. In contrast, semi-private rooms are priced at $2,340, which remains competitive against Luzerne County's average of $3,056 and the state's $3,542. However, private rooms at Wesley Village do represent a higher cost at $6,690 compared to Luzerne County's average of $5,536 but are slightly above the state average of $4,890. Overall, while some room types may command a premium price point within specific categories like private accommodations, Wesley Village stands out as an economically attractive option for various living arrangements when compared to surrounding areas.

Floor plansWesley Village - United Methodist HomesLuzerne CountyPennsylvania
Studio$690$3,211$3,737
1 Bedroom$910$3,622$4,006
Semi-Private$2,340$3,056$3,542
Private$6,690$5,536$4,890

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Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Wesley Village - United Methodist Homes

    Pros

    • pro The staff at Wesley Village Rehab treated the husband like family and guided them through discharge.
    • pro Wesley Village is described as a beautiful campus with spacious cottages and apartments.
    • pro The Wesley Village team worked diligently to help residents reach their personal best through exercises, encouragement, and attentive care.
    • pro The administration staff were available to answer questions and made the process smooth.
    • pro Families reported care given with dignity, with residents kept informed by the staff.
    • pro The facility was spotless and well kept, contributing to a welcoming, home-like atmosphere.
    • pro The dining services and activities staff were attentive, and residents enjoyed the programs and meals.
    • pro A reviewer would entrust Wesley Village with a loved one due to the staff's professionalism, knowledge, and friendly demeanor.

    Cons

    • pro The reviewer alleged that their mother was neglected and abused at Wesley Village, including multiple head injuries and a hip injury after a nurse allegedly pushed her down.
    • pro They claimed the mother had extensive bruising to the eye socket, hands, arms, and hip, indicating mistreatment.
    • pro The reviewer stated Wesley Village held their mother hostage and failed to provide timely medical care, with communication repeatedly unavailable.
    • pro They described a prolonged "body audit" that lasted over an hour before release for transfer to the hospital.
    • pro The reviewer asserted the first hospital ER sent her back without proper treatment for trauma, despite CT findings not aligning with the reported injuries.
    • pro They reported an unnecessary catheter insertion with blood and a urinary tract infection, followed by weeks of hospitalization and IV antibiotics.

    Review

    Wesley Village Campus in Pittston, Pennsylvania, a place that many families turn to for rehabilitation, memory care, and long-term support, emerges in these accounts as a campus with a mix of deeply positive experiences and profoundly troubling allegations. Several reviewers speak with gratitude about the quality of rehabilitation, the warmth of the staff, and the beauty and functionality of the grounds and living spaces. Others tell stories of neglect and harm that they believe occurred, describing a breakdown in communication, delays in emergency care, and serious injuries that followed stays at the facility. Taken together, the voices paint a complex portrait of care that can feel like two very different experiences under the same roof.

    Several reviewers offer glowing praise about the rehabilitation programs and the care they received. One person recounts a month-long stay last year during which the rehabilitation facilities and the entire staff helped them recover quickly and return home while still having their daily needs attended to. The emphasis here is on proficient, attentive, and collaborative care - from therapy teams to nursing and supportive services - that enabled a rapid and confident trajectory toward independence. Others highlight how the campus and its services create an effective, caring environment during rehabilitation after significant health events, including strokes. Comments consistently describe a broad team approach: physical, occupational, and speech therapy working in concert with nursing, dietary services, activities staff, and housekeeping to support the resident's comfort, safety, and overall well-being. The sentiment is that Wesley Village can feel like a family, with staff members who are courteous, professional, and genuinely focused on residents' personal goals and dignity. Several testimonials also emphasize the beauty and upkeep of the campus, noting well-kept cottages, apartments, and common areas, the availability of state-of-the-art equipment, and a sense of being welcomed into a well-organized, resident-centered community.

    On the other hand, the reviews include a grave and troubling narrative from a family member who alleges severe neglect and abuse in the same facility. This account centers on an elderly mother who allegedly fell repeatedly - three times in as many days starting on the first night - after being told she was fine. The family describes a troubling sequence: the mother sustained head injuries and later a hip injury after what they say was a nurse's action, with bruising around the eye socket, hands, arms, and hip. They recount calling the facility at late hours and being told repeatedly that the patient was fine, while their attempts to obtain timely information and access to their mother were frustrated by poor communication or unavailable phone lines. They describe a two-day period during which they felt the patient was not appropriately treated or released to the hospital, a situation they characterize as "holding her hostage." The family claims there was a rushed, "unnecessary" catheter insertion and a urinary tract infection that did not originate recently, followed by weeks of IV antibiotics and compassionate care only after they managed to gain visibility and access to their mother. The narrative also foregrounds concerns about transparency, the accuracy of information provided by staff, and the overall safety of the mother during her stay.

    The protestations also touch on what the family saw as a broader cultural or branding issue: a reliance on insignia associated with the Wesleyan Church that the family says does not reflect current affiliation, and a sense that the institution's governance and oversight may be insufficient to address such serious concerns. They describe a frustrating ongoing struggle to get a straight answer - and to have their mother's situation properly evaluated and access to appropriate care restored. The family mentions mistaken identity in communications and a belief that the hospital and emergency room experiences were not aligned with the patient's stated trauma, leading to further confusion about the appropriate course of action. In their view, the combination of missed calls, rumors of internal miscommunication, and delayed responses created a dangerous situation for their mother and left them feeling unable to protect her during a critical period.

    In response to these intense allegations, a reply attributed to the United Methodist Church clarifies that Wesley Village is not currently a United Methodist organization in the sense of ongoing denominational governance. It explains that some conferences have severed ties with hospitals and senior care centers founded long ago, and that the conference office does not have direct oversight over what happens at these care centers. The response advises the affected family to contact the on-site chaplain and the executive director first, and only then to reach out to the corporate offices in Binghamton for concerns that cannot be resolved locally. The church's note acknowledges the limits of denominational oversight in this particular context and directs readers to the appropriate authorities who oversee the facility in question.

    A later indication from the same thread notes that attempts to address the issues through official channels - calling the Binghamton executive offices and Pittston - were not productive until public posts drew a response, which the author characterizes as a mistaken identity situation rather than a direct solution to the reported problems. This adds another layer to the narrative: the care center's public reputation is entangled with branding confusion and a complicated web of organizational accountability that can obscure the truth of individual experiences.

    Amid these more troubling claims, many voices remain eager to share unequivocally positive experiences. Some reviewers recount that their loved ones were treated with dignity and respect, that staff went above and beyond to keep families informed, and that the overall environment felt like a supportive home where medical, therapeutic, and daily living needs were met with attention and warmth. One commenter highlights a personal connection to the campus through the husband's care after a significant hospital stay, describing the staff from admissions through nursing, therapy, social services, dietary, activities, and housekeeping as a cohesive, familial team. Others emphasize the beauty of the community, the welcoming atmosphere of tours, and a strong sense of satisfaction with the care provided - praising the administrator's leadership and the facility's modern capabilities as reasons to choose Wesley Village for future needs or future visits.

    Taken together, these accounts reveal a care campus that can deliver excellent rehabilitation outcomes and deeply compassionate, comprehensive support while also bearing the weight of serious, unresolved concerns about safety, communication, and accountability. The positive testimonials highlight professionalism, thorough therapy programs, and a campus designed to feel like a home. The more alarming accounts stress the need for transparent, responsive communication and for safeguarding residents' health during hospital transfers and encounters with medical staff. For families navigating these experiences, the messages underscore the importance of clear information, timely access to loved ones, and proactive oversight. They also point to the broader reality that institutions with a strong reputation for caring can host both life-affirming care and troubling episodes, making rigorous, accountable practices and open dialogues essential to truly serving the residents entrusted to them.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.

    Transportation

    • Wilkes-Barre Scranton International (6 miles away) Wilkes-Barre Scranton International (6 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    Wesley Village - United Methodist Homes in Pittston, PA, is a senior living community that offers a range of care options to meet the unique needs of its residents. With Independent Living, Memory Care, and a Skilled Nursing Facility on its premises, Wesley Village provides a continuum of care to support residents as their needs change over time.

    For those who value their independence but appreciate the peace of mind that comes with having assistance readily available, Wesley Village offers Independent Living. Residents can enjoy the privacy and comfort of their own apartment while also having access to support services and amenities designed to enhance their quality of life. The community boasts indoor common areas where residents can socialize and engage in activities with their peers. Additionally, devotional services off-site are available for those who wish to nurture their spirituality.

    For individuals with memory impairments such as Alzheimer's or dementia, Wesley Village provides specialized Memory Care. This secure and supportive environment offers personalized care plans tailored to each resident's unique needs. Compassionate staff members are trained in memory care techniques to provide assistance with daily activities and ensure the safety and well-being of residents in a comfortable setting.

    When skilled nursing services are required due to medical conditions or rehabilitation needs, Wesley Village's Skilled Nursing Facility offers round-the-clock nursing care delivered by licensed professionals. In addition to providing comprehensive medical care, this facility also focuses on creating a nurturing and engaging atmosphere for residents.

    Residents at Wesley Village have access to an array of amenities that enrich their daily lives. Devotional activities off-site enable individuals to practice their faith while fostering a sense of community. Nearby cafes offer convenient dining options for those seeking local flavors and social outings. A variety of parks provide opportunities for outdoor recreation and relaxation, complementing the serene surroundings of Wesley Village. With numerous pharmacies located nearby, getting prescriptions filled is convenient for residents. Furthermore, having multiple physicians and hospitals in close proximity ensures prompt medical attention when needed.

    At Wesley Village - United Methodist Homes, the focus is on empowering residents to live their best lives with dignity, respect, and the support they deserve.

    Nearby Places of Interest

    Restaurants

    • Susquehanna Brewing Company (0.8 miles)
    • Italian Club (1.5 miles)
    • Valenti's Restaurant (1.8 miles)
    • Ruth's Chris Steak House (1.8 miles)
    • McDonald's (2 miles)
    • Tomato Bar and Bistro (2.2 miles)
    • Agolino's Char-Grill Restaurant (2.4 miles)

    Places of Worship

    • St Maria Goretti Church (1.1 miles)
    • Luzerne United Methodist Church (4 miles)

    Pharmacies

    • Discount Med Direct (1.6 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (2.1 miles)
    • CVS Pharmacy (2.1 miles)
    • Rite Aid (2.5 miles)
    • Rite Aid (2.8 miles)
    • Advanced Pharmacy Services (2.9 miles)

    Physicians

    • Renal Consultants-Wyoming Valley (1.6 miles)
    • Pittston Medical Center (1.8 miles)
    • Bucci Laser Vision (2.3 miles)
    • Comprehensive Pain Management Specialists (2.5 miles)
    • Coordinated Health (2.5 miles)
    • Allied Services John Heinz (2.5 miles)
    • Plastic & Reconstructive Surgeons (2.6 miles)

    Cafes

    • Bistro On Hudson (1.9 miles)
    • Panera Bread (4 miles)
    • Starbucks (4.5 miles)

    Parks

    • Luzerne County Recreational Complex (2.6 miles)

    Hospitals

    • Geisinger East entrance (2.7 miles)
    • Janet Weis Children's Hospital At Geisinger Wyoming Valley (2.7 miles)
    • Geisinger Hospital (2.7 miles)
    • Geisinger Health System (2.8 miles)
    • VA Medical Center (3.4 miles)
    • General Hospital (3.6 miles)
    • Center For Same Day Surgery (3.8 miles)

    Frequently Asked Questions

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    Related Resources

    • dementia behaviorsUnderstanding Dementia Behaviors: Practical Insights and Strategies for Caregivers

      Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.

    • dementia and angerWhen Dementia Sparks Anger and Aggression: Understanding the Connection and Ways to Cope

      Dementia leads to cognitive impairment and can cause emotional and behavioral changes, including aggression that arises from frustration, confusion, or fear. Effective coping strategies for caregivers include understanding dementia's nature, recognizing triggers, using empathetic communication, and employing non-pharmacological interventions like music and art therapy.

    • dementia behaviorsDementia Behaviors: In-Depth Understanding and Effective Coping Strategies

      Dementia causes cognitive decline and challenging behaviors that caregivers must manage, necessitating an understanding of the neurological basis of these issues. Effective strategies and self-care for caregivers can enhance support for those with dementia and improve their daily lives.


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