The Terrace at Chestnut Hill

Pros

• The Terrace at Chestnut Hill is highly recommended for its kind and compassionate staff, creating a welcoming community atmosphere for residents.
• Residents reportedly enjoy a variety of activities and social opportunities, contributing to a rich and engaging environment.
• Families appreciate the friendly and helpful administrative staff who facilitate a smooth transition for their loved ones into the community.
• Many reviewers express satisfaction with the overall care and support provided to residents, noting that staff members are attentive and responsive to their needs.
• The facility is described as beautiful and well-maintained, providing a comfortable living space for elderly individuals requiring extra care.
• Reviewers highlight the positive interactions between staff and residents, fostering a family-like environment within the community.
• The Terrace at Chestnut Hill offers good value for service, with many families pleased about the cost in relation to the quality of care received.

Cons

• Some staff members at The Terrace have displayed aggressive behavior while handling resident care, causing concern for families.
• There have been hygiene issues reported, such as staff not washing hands while preparing food.
• The facility lacks modern furnishings compared to other assisted living facilities.
• A family noted that although the staff is friendly, they wish communication regarding residents' needs could be improved.
• One reviewer expressed that the community seemed old, worn out, dark, and cramped during their tour, indicating it wasn't a suitable fit for their loved one.

Review

The Terrace at Chestnut Hill has made a significant impression on families seeking assisted living for their loved ones. Many reviews reflect an overall sense of satisfaction with the facility's atmosphere, staff, and the quality of care provided to residents. Family members appreciate the welcoming environment, noting how both staff and residents engage in friendly interactions that foster a sense of community. One reviewer shared that from their initial contact with the staff, they felt at ease and knew they had chosen a great place for their aunt. This sentiment resonates across multiple accounts, where families express relief in knowing their loved ones are comfortably settled into a nurturing environment.

One recurring theme in these reviews is the dedication of the staff. Families commend the employees’ warmth and compassion, highlighting instances where staff members went above and beyond to cater to residents' needs. Many reviewers have noted that despite some concerns regarding individual staff performance—mentioning variations in personal engagement—overall feedback underscores a strong commitment by most caregivers to understand and provide for residents well. Parents, like one reviewer’s mother-in-law who is noted as being hard to please, have reported high levels of satisfaction with the care provided at The Terrace as well.

Activities play an essential role in enhancing residents’ quality of life at The Terrace. Families expressed appreciation for the range of scheduled activities that are designed to keep residents engaged socially and mentally. The presence of musical events was hoped for by some family members, pointing towards areas where additional programming could enhance experiences further. Nonetheless, many reviewers highlighted that their loved ones enjoy participating in various activities, helping them meet new people and maintain emotional connections within the community, which is especially important as they navigate changes later in life.

Cost was another factor frequently mentioned in positive terms; families generally felt that The Terrace offers good value for its services. One reviewer articulated gratitude over not only competitive pricing but also exceptional accommodations such as waived community fees and even complimentary furniture for apartments—a thoughtful gesture appreciated by those transitioning into new living situations. However, there were also some constructive criticisms related to food quality and certain cleanliness protocols involving kitchen operations; while most agreed that improvements could be made in these areas, satisfaction remained high overall due to other strengths within the program.

Despite predominantly favorable reviews, some concerns were raised about specific incidents affecting care standards—such as reports on food safety practices or aggressive behaviors among certain staff members—which highlighted how every facility may encounter challenges. Therefore, while many families were pleased with their experience overall at The Terrace at Chestnut Hill—and would recommend it without reservation—an acknowledgment of potential lapses serves as a reminder that continuous improvement is necessary even within well-regarded establishments.

In conclusion, The Terrace at Chestnut Hill emerges from these reviews as a reputable choice for assisted living characterized by kindness from its staff and an engaged resident community. Families expressed confidence knowing their loved ones are under caring supervision while enjoying comfortable housing arrangements enriched by social activities tailored to foster friendship among peers. Although there remains room for enhancements particularly related to dining experiences or addressing isolated concerns about resident care dynamics, most testimonials convey robust approval based on positive starting impressions alongside supportive maintenance efforts from administration—all contributing towards ensuring peace of mind during challenging transitions.

This area of Philadelphia, Pennsylvania offers convenient access to various pharmacies, hospitals, transportation options, restaurants, cafes, physicians, theaters, and parks. With multiple CVS Pharmacy and Walgreens locations nearby, as well as reputable hospitals such as Abington Hospital and Temple University Hospital within a short distance, residents can easily access healthcare services. The proximity to SEPTA stations provides easy transportation options for seniors looking to explore the city or visit neighboring areas. Additionally, there are plenty of dining options ranging from fast food chains to sit-down restaurants like Dalessandro's Steaks. For those who enjoy a good cup of coffee or tea, there are several cafes including Starbucks and Panera Bread in the vicinity. The presence of various parks like Fairmount Park and Champion Park Playground also offers opportunities for outdoor activities and leisurely walks in a natural setting. Overall, this area provides a balance of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment in Philadelphia.

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• Rite Aid (2.1 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.9 miles)

Hospitals

• Chestnut Hill Emergency Room (0.9 miles)
• Albert Einstein Employee Health Center (4 miles)
• Abington Hospital, Widener Building (4.9 miles)
• Abington Memorial Hospital (5 miles)
• Temple University Hospital (5.6 miles)
• Fox Chase Cancer Center (5.6 miles)
• St Christopher's Hospital for Children (6.2 miles)

Transportation

• Stenton Station (1.5 miles)
• SEPTA Jenkintown-Wyncote Station (3.3 miles)
• Septa Wayne Junction Station (4.2 miles)
• Ambler Station (5.4 miles)

Restaurants

• Chick-Fil-A (2.2 miles)
• McDonald's (2.5 miles)
• McDonald's (3 miles)
• Dalessandro's Steaks (3.3 miles)
• Custard & Cakes Creamery (3.8 miles)
• Miller's Ale House (5.2 miles)
• Pizza Hut (5.5 miles)

Cafes

• Starbucks (3.2 miles)
• Pilgrim Roasters (3.9 miles)
• The Landing Kitchen (4.3 miles)
• Panera Bread (4.8 miles)
• Starbucks (4.9 miles)
• Starbucks (5.3 miles)
• Backyard Beans Coffee (5.5 miles)

Physicians

• Simms Hank Md Albert Einstein Medical Center Philadelphia (4 miles)
• Mid Atlantic Retina (4.5 miles)
• AMS Cardiology (6.4 miles)
• Frankford Avenue Health Center (7.3 miles)
• Main Line Spine (8.2 miles)

Theaters

• AMC Plymouth Meeting Mall 12 (5.1 miles)

Parks

• Fairmount Park (6.2 miles)
• Champion Park Playground (6.8 miles)
• Homested Park (7.1 miles)
• Womrath Park (7.4 miles)
• Palmer Doggie Depot (7.8 miles)
• Palmer Park Farmers Market (7.8 miles)