Springfield Residences is an assisted living community in Wyndmoor, PA.
Information last verified:
551 East Evergreen Avenue, Wyndmoor, PA 19038
For more information about senior living options: (866) 208-4318
3.4 from 45 reviews
5 stars
16
4 stars
13
3 stars
1
2 stars
4
1 stars
11
Overall Review of Springfield Residences
differentiator5 reviews mention this
Around-the-clock response concerns
Residents and families describe mixed reliability with urgent help and monitoring.
Some families say help and supervision did not show up when they expected, including accounts of long waits after falls and worries about not being checked while residents were in their rooms. One review also specifically ties safety to call systems, saying call bells were present in bedrooms and bathrooms. Another family describes round-the-clock care giving them peace of mind, contrasting with those negative accounts.
caveat8 reviews mention this
Care quality is a split point
Reviewers raise serious concerns about neglect and accountability.
Several reviews describe what they consider neglect, including incidents after falls, residents left without timely support, and continued problems despite raising concerns. Other negative comments point to staff being short-staffed and administrators not resolving issues quickly. A few of the negative reviews also mention severe outcomes tied to care concerns, while still warning families to avoid the community.
common25 reviews mention this
Staff is frequently described as caring
Many reviewers describe staff as attentive, friendly, and professional.
Across many reviews, residents or families say staff were kind, caring, and engaged, including during visits, tours, and daily interactions. Several also mention staff being professional and responsive in day-to-day moments, like helping residents socialize, bringing residents to the lobby, or supporting medical needs. A smaller number of reviews are negative about specific staff interactions, which helps explain why experiences vary.
common12 reviews mention this
Food quality gets mixed feedback
Food is consistently discussed, with both praise and complaints.
Some residents and families say meals are pretty good or that lunch and dining were enjoyable, and one reviewer mentions variety and portions. Others report major problems like long waits, unappetizing food, and even concerns about meals being inadequate. Even among the positive accounts, a recurring theme is that dining spaces and routines may feel less appealing than expected, depending on timing and remodeling.
common6 reviews mention this
Facility cleanliness stands out
Many reviewers note the building feels clean and well kept.
Multiple reviews directly call out cleanliness, saying the facility was very clean and kept that way. Several also mention the absence of strong smells and describe the inside as maintained or not run down during their visit. A minority of reviews go the other direction, citing issues such as bedbug concerns or describing parts of the property as needing attention.
common9 reviews mention this
Activities are a recurring highlight
Reviewers repeatedly mention scheduled activities and outings.
Many families and residents describe a calendar with daily activities, games, and events like music therapy, bingo, and planned outings. Several reviewers say residents get opportunities to socialize and can participate as much as they want, including resident-run or voting-style input on activities and meals. A few negative reviews mention a lack of engaging happenings, which contrasts with the more active experiences reported in other reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
103 resident community capacity
1-bedroom apartments
2-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Philadelphia International (15 miles away)
Trenton-Mercer County (25 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Personal care assistants
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Chestnut Hill Emergency Room (0.6 miles)
Albert Einstein Employee Health Center (4.4 miles)
Abington Hospital, Widener Building (5 miles)
Abington Memorial Hospital (5.1 miles)
Fox Chase Cancer Center (6 miles)
Temple University Hospital (6 miles)
St Christopher's Hospital for Children (6.6 miles)
Pharmacies
CVS Pharmacy (1 miles)
CVS Pharmacy (1.2 miles)
Walgreens (1.6 miles)
CVS Pharmacy (2.3 miles)
Walgreens (2.3 miles)
Rite Aid (2.5 miles)
CVS Pharmacy (3 miles)
Transportation
Stenton Station (1.9 miles)
SEPTA Jenkintown-Wyncote Station (3.5 miles)
Septa Wayne Junction Station (4.7 miles)
Ambler Station (5.1 miles)
Restaurants
Chick-Fil-A (2.6 miles)
McDonald's (3 miles)
McDonald's (3.5 miles)
Dalessandro's Steaks (3.6 miles)
Custard & Cakes Creamery (4.1 miles)
Miller's Ale House (4.8 miles)
Pizza Hut (5.7 miles)
Cafes
Starbucks (3.5 miles)
Pilgrim Roasters (4.2 miles)
The Landing Kitchen (4.6 miles)
Panera Bread (5.1 miles)
Backyard Beans Coffee (5.1 miles)
Starbucks (5.2 miles)
Starbucks (5.6 miles)
Physicians
Mid Atlantic Retina (4.1 miles)
Simms Hank Md Albert Einstein Medical Center Philadelphia (4.4 miles)
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
Springfield Residences photos
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Building
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