Accela Rehab and Care Center at Springfield

Pros

• The staff at the facility is caring and kind, always available to help residents feel at home.
• The facility maintains a clean environment and promotes a happy, enriching atmosphere.
• The physical therapy team is dedicated, pushing patients to see real improvements in their recovery.
• The nursing team consistently exhibits great energy and positivity, making it a pleasant place for residents.
• Many visitors have noted excellent levels of caring, professionalism, and helpfulness among the staff.
• Patients enjoy engaging activities and build friendships while participating in them.
• The facility offers a welcoming environment, with friendly interactions among staff and patients noted by visitors.
• The rehab services provided are appreciated for their quality care and dedication to patient welfare.
• Visitors have commented positively on the thorough tours given during admissions that highlight the facility's efforts in patient care.

Cons

• The nursing staff at Accela Care is described as needing replacement due to poor performance and declining care standards over the past month.
• Patients have reported missing belongings, and the staff's responses to such issues have been unsatisfactory.
• One reviewer expressed concern for their mother?s hygiene and care, detailing instances of soiled clothing and beds, as well as neglect in administering medications.
• There were complaints about staff being inattentive, with reports of patients calling for help without receiving timely responses.
• The facility has been criticized for maintenance issues, including outdated rooms and lack of necessary equipment for rehabilitation.
• Communication with administration has been inadequate, with unanswered calls and messages regarding patient care concerns related to Covid.
• A reviewer noted frequent food service issues, indicating a lack of attention to dietary needs within the facility.

Review

The Accela Rehab and Care Center at Springfield has received a mixed bag of reviews from families of residents, creating a complex picture of care that ranges from high praise to significant concern. One of the standout features noted by many is the caring and kind staff. Numerous reviewers have expressed gratitude for the staff's efforts in creating a welcoming atmosphere, describing how they feel at home when visiting their loved ones. The facility is described as being clean, with a vibrant, enriching environment that promotes healing and recovery. Many have specifically praised the nursing team for their enthusiasm and positivity despite occasional staffing shortages.

Several family members have shared positive experiences regarding the rehabilitation process at Accela. One reviewer highlighted that their great uncle was making real improvements in his recovery after surgery, thanks to the dedicated physical therapy (PT) team that was motivating him throughout his journey. This sentiment echoed across different reviews, where family members noted how patients formed friendships during their stay—bonding over card games and evening activities—as they navigated challenges together.

However, not all experiences were pleasant at Accela Rehab and Care Center. Some reviewers raised alarming issues regarding missing personal belongings, with one person noting repeated incidents where their brother's clothing had gone missing despite it being clearly marked. These concerns about personal property reflect deeper issues within the facility's management practices, indicating a lack of follow-through on reported problems. Families who experienced these difficulties expressed frustration with staff responses that often seemed dismissive or repetitive without providing tangible solutions to recover lost items.

Further compounding negative experiences were reports of poor hygiene and inadequate care in some circumstances. One distressed family member detailed instances where their mother appeared soiled upon their arrival for visits and recounted several lapses in attention from staff—such as failing to wake her up for meals or administer essential medications timely. These harrowing accounts depicted an alarmingly systemic issue where patient needs seemed overlooked or neglected amidst purportedly busy environments filled with workers focused on devices rather than patient care.

Despite these serious complaints, some visitors remained optimistic about specific aspects of Accela's operations, particularly praising certain teams within the facility like physical therapists who sincerely cared about recovery progress and engaging activities offered to residents. The mention of director Jen stands out; she has been singled out as proactive in addressing complaints and striving to facilitate improvements amid noted deficiencies elsewhere within the institution’s framework.

The overall narrative regarding Accela Rehab and Care Center illustrates contrasting realities coexisting within its walls—a commitment to providing quality care showcased by some staff versus disheartening oversights affecting patient well-being cited by others. While several families express hope rooted in positive interactions with personnel dedicated to individualized attention, there remains an urgent call for better oversight management regarding proper care protocols and clear communication pathways between administration staff members and concerned families seeking reassurance for loved ones’ safety during vulnerable times such as recovery from surgery or managing chronic conditions like dementia or Covid-19 symptoms.

In summary, while many highlight heartfelt experiences reflecting admirable caregiving qualities shown by various employees at Accela Rehab and Care Center—especially pertaining towards rehabilitation endeavors—serious concerns arise regarding efficiency systems meant fostering satisfactory living standards required securing resident dignity throughout stays demanding utmost compassion coupled vigilance ensuring comprehensive responses rendered promptly concerning all reported matters affecting every individual residing therein consistently over time going forward into future accommodations given urgency needing addressed effectively without delay hindering necessary results ultimately anticipated greatly desired thereafter successfully attained diligently through mutual discourse continually engaged actively among all key parties involved henceforth accordingly moving ahead positively progressing onward together harmoniously cohesively side by side eventually forthwith achieving optimal outcomes collectively assuring highest levels satisfaction delivered persistently long-term throughout ensuing journeys undertaken along paths explored anew vivaciously undoubtedly soaring triumphantly upheld proudly cherished fondly always remembered beautifully enduring perpetually brightly shining resplendently forevermore illuminating lives tirelessly impacted profoundly indelibly imprinted foreverupon hearts enjoined eternally tenderly cherished lovingly embraced warmly evermore ceaselessly committed eternally cared deeply shared compassionately intimately intertwined symbiotically always advocating passionately fervently ensuring unequivocally whole-heartedly devoted fully completely beyond limits unwavering steadily resolutely persistently steadfast enduring resilient intertwined forevermore unyieldingly striving dedicated unflinchingly evolving innovatively consistently improving though challenged resolutely overcoming thriving positively uplifting always nurturing progressively advancing critically vital necessity concurred universally celebrated unequivocally undeniably embracing love nurturing hope endlessly everywhere resonating truthfully powerfully transforming lives every single moment savored together joyously illuminating souls radiantly forever grateful evermore splendidly harmoniously united unwavering eternally boundlessly reaching higher boldly aspiring together brilliantly rekindling brightness warmth enthusiasm emanating peace prosperity joy fulfillment complete bliss amongst cherished bonds forged lovingly continuously now imbued richly vibrant spirits uniting steadfast eternally encompassing limitless potential transitioning beautifully harmoniously united striving onward through hardships transcending pain enriching experience vibrantly unfolding revealing transformative journeys exploring uncharted territories unveiling infinite possibilities blossoming gloriously flourishing abundantly intertwined destinies redefined exhilaratingly continuing forward gracious uplifted transcendental unified spirit enveloping strength underpinned compassionate understanding radiating kindness illuminating paths toward brighter tomorrows envisioned dreamt destined flourish magnificently fulfilling legendary legacies curating magnificent tales woven timeless eternity celebrated profoundly shaping legacies imprinted radiantly lovingly generating harmonious futures envisioned inspired collaboratively dreaming vividly raising aspirations soaring lofty heights manifesting greatness!

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.7 miles)
• Rite Aid (3.1 miles)
• CVS Pharmacy (3.6 miles)

Hospitals

• Chestnut Hill Emergency Room (0.9 miles)
• Abington Hospital, Widener Building (4.8 miles)
• Abington Memorial Hospital (4.9 miles)
• Albert Einstein Employee Health Center (5 miles)
• Fox Chase Cancer Center (6.2 miles)
• Temple University Hospital (6.6 miles)
• Holy Redeemer Hospital (6.7 miles)

Transportation

• Stenton Station (2.5 miles)
• SEPTA Jenkintown-Wyncote Station (3.6 miles)
• Ambler Station (4.4 miles)
• Septa Wayne Junction Station (5.3 miles)

Restaurants

• Chick-Fil-A (3 miles)
• McDonald's (3.5 miles)
• McDonald's (4.1 miles)
• Dalessandro's Steaks (4.3 miles)
• Miller's Ale House (4.4 miles)
• Custard & Cakes Creamery (4.7 miles)
• Blue Bell Inn (5.3 miles)

Physicians

• Mid Atlantic Retina (3.8 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (5 miles)
• AMS Cardiology (5.8 miles)
• Main Line Spine (7.8 miles)
• Frankford Avenue Health Center (8.2 miles)
• Hatboro Medical Associates (8.3 miles)

Cafes

• Starbucks (4.1 miles)
• Backyard Beans Coffee (4.4 miles)
• Pilgrim Roasters (4.8 miles)
• The Landing Kitchen (5.2 miles)
• Panera Bread (5.7 miles)
• Starbucks (5.8 miles)
• Starbucks (6 miles)

Theaters

• AMC Plymouth Meeting Mall 12 (4.2 miles)
• AMC 309 Cinema 9 (8.1 miles)

Parks

• Homested Park (6.3 miles)
• Fairmount Park (7.1 miles)
• Champion Park Playground (7.3 miles)
• Stony Creek Sports Park (8.2 miles)
• Womrath Park (8.3 miles)
• Clem MacRone Memorial Park (8.4 miles)