850 Papermill Road, Glenside, PA 19038
For more information about senior living options: (844) 490-3973
Monica is praised for handling everything with grace and poise. Occupational and physical therapy services are phenomenal. The facility is clean, open, spacious, and welcoming. The staff are friendly, professional, and helpful. The rehabilitation and therapy programs are highly effective and well regarded. The environment is beautiful and inviting, with staff who are trustworthy and knowledgeable. Families and residents frequently recommend the facility and report peace of mind about the care. The care team demonstrates genuine compassion and dedication to residents.
The nursing staff is the worst part of this place. Do not send a loved one here; the care is atrocious and patients suffer. The facility is filthy, with mice and roaches reportedly present. The food is awful and regularly served cold or improperly prepared. There is a persistent shortage of staff; nurses and aides are overworked and care is inconsistent. Medications are mismanaged or not given on time, and some staff tell patients to call 911 instead of helping. Residents are left in soiled briefs or unclean conditions for long periods, with bedding not adjusted when asked. Personal items such as glasses or clothing are lost or misplaced, with little to no timely follow-up. Communication between shifts is non-existent, leaving families without updates.Papermill Road Nursing and Rehabilitation Center in Glenside is best suited for families that prioritize a solid rehabilitation track, attentive therapy teams, and responsiveness from a capable administrative layer. The community tends to shine for short- to mid-term post-acute recoveries where strides in walking or self-care are the explicit goal and where a resident's care plan can hinge on proactive intervention from therapists and nursing leadership. It rewards families willing to engage with staff, ask questions, and insist on clear, concrete care expectations. Those who want a consistently flawless day-to-day experience - especially around medication administration, housekeeping, and rigidity of every shift - may find better fits elsewhere.
Several clear strengths anchor this community. Independent, professional staffing appears repeatedly as a major asset, with several reviewers singling out the corporate liaison who resolved issues promptly and with courtesy. The therapy program earns high marks, with residents describing OT and PT as "phenomenal" and instrumental to regaining mobility. Cleanliness and a welcoming, open environment are noted by multiple families, and many residents report personal warmth from staff - elements that transform a stay into one that feels manageable and supportive. When the rehab team is on its game, the combination of skilled therapy and engaged nursing can produce meaningful gains and a smoother return home.
However, consistent, credible negatives temper the overall picture. A persistent theme is short-staffing, manifesting as delayed responses, difficulty obtaining medications, and uneven care from shift to shift. Several reviewers describe communication gaps between teams or a lack of proactive follow-through, which can leave families feeling out of the loop. There are distressing accounts of care lapses - missed medications, delays in changing soiled garments, and even room issues - that paint a stark contrast to the best-case experiences. Maintenance problems - broken televisions, unreliable climate control, and other equipment issues - also recur in feedback, signaling reliability challenges beyond clinical care alone. Food quality and consistency appear uneven as well, contributing to a mixed daily experience.
The key pros do not fully counterbalance these significant cons for every potential resident. For a family prioritizing restorative work and a tangible path to independence, the strong therapy team and accessible administrative support can offset some day-to-day friction, provided vigilance is maintained and care plans are actively managed. But for someone with complex, ongoing medical needs requiring constant attention, the gaps in shift-to-shift continuity and the variability in nursing responsiveness can pose real risk. In short, rehab-focused stays stand a better chance of succeeding here than long-term custodial care, where reliable, constant oversight is non-negotiable.
Families evaluating this community should approach with a concrete plan. Demand to meet the therapy team and the nursing coordinator, and request a face-to-face care conference to review medications, pain management, and daily routines. Test the admissions process by asking for a detailed, written care plan with explicit targets and a discharge timeline. Inspect the facility personally for cleanliness beyond the lobby, evaluate the frequency of housekeeping, and review the maintenance log for recent fixes. Ask about staffing models, nurse coverage on nights and weekends, and the process for escalating concerns to supervisors. These steps separate the aspirational impression from the practical, day-to-day realities.
Bottom line: Papermill Road offers a solid rehabilitation milieu with capable therapists, a responsive administrative presence, and generally clean surroundings. Yet the facility's uneven staffing, communication gaps, and notable care lapses in some reviews cannot be ignored. It is a credible choice for families who want serious therapy focus and are prepared to stay engaged to safeguard care quality. For those seeking unwavering, consistently flawless daily operation and medication safety, exploring alternatives with steadier staffing and tighter day-to-day systems is a prudent course. The right fit will hinge on the resident's rehab goals, the family's capacity to advocate, and the willingness to monitor care closely from admission onward.
129 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (15 miles away) Trenton-Mercer County (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Papermill Road Nursing And Rehabilitation Center in Glenside, PA is a well-equipped assisted living community that offers a range of amenities and care services to cater to the needs of its residents.
For convenience and comfort, there is a beauty salon onsite where residents can get haircuts, styling, and other grooming services. Cable or satellite TV is available for entertainment, and there is also community operated transportation for outings and errands. A computer center allows residents to stay connected digitally, while the dining room offers restaurant-style dining experiences.
In terms of recreation and wellness, the community provides a fitness room for exercise activities and a gaming room for leisure. There is also a garden and outdoor space to enjoy nature. A small library is available for those who love reading. Wi-Fi/high-speed internet ensures connectivity throughout the premises.
To support the care needs of residents, there is a 24-hour call system in place along with 24-hour supervision. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided. The facility caters to special dietary restrictions including diabetes diets.
In terms of socialization and engagement, concierge services are available to assist residents with their varied needs. Fitness programs are organized for staying active, while planned day trips provide opportunities for exploration. Resident-run activities encourage participation from all individuals. Scheduled daily activities ensure there is always something happening within the community.
The location of this assisted living community offers great accessibility to nearby amenities such as cafes, pharmacies, physicians' offices, restaurants, theaters, and hospitals.
Overall, the Papermill Road Nursing And Rehabilitation Center provides a comprehensive range of amenities and care services in a comfortable setting to meet the physical, social, and emotional needs of its residents.
Papermill Road Nursing And Rehabilitation Center is located at 850 Papermill Road, Glenside, PA 19038 in Montgomery County, Pennsylvania
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