Complete Care at Harston Hall

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Complete Care at Harston Hall

350 Haws Lane, Flourtown, PA 19031

For more information about senior living options: (844) 490-3973

1.4 from 7 reviews
5 stars
0
4 stars
0
3 stars
1
2 stars
1
1 stars
5

Skilled Nursing Facility

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    Overall Review

    Pros

    • pro Some nurses at Harston Hall were actually really nice and provided good care.
    • pro The mother-in-law appreciated the food, rehab, and medical staff she interacted with during her stay at Harston Hall.
    • pro The facility offers dialysis, which is a crucial service for residents in need of that treatment.
    • pro The mother-in-law expressed satisfaction with her treatment at Harston Hall during her second admission, indicating an improvement in her condition.

    Cons

    • pro The way they treat the elderly patients is horrible.
    • pro They try their best to delay residents leaving and do not cooperate with other nursing homes.
    • pro Elderly patients are left to sit for hours in their own urine and feces.
    • pro The staff is nothing short of horrendous and treats residents poorly.
    • pro Lack of care and safety at this facility is dangerous.
    • pro The smell in the halls is like bowel and it doesn't look clean.
    • pro Communication between administration and residents is poor, with things not getting done unless constantly followed up on.
    • pro Some of the administrators have been caught lying.
    • pro The facility seems shabby and caters to poor elderly people in bad shape.

    Review

    Harston Hall, a nursing home facility, has received overwhelmingly negative reviews from former residents and their family members. These individuals recount tales of mistreatment, neglect, and even life-threatening situations. It is clear that Harston Hall fails to provide the level of care and compassion necessary for the elderly population it serves.

    In one review, a person shares their experience with their mother's stay at Harston Hall. They express their dissatisfaction with the facility from day one, citing delays in transferring their loved one to a new nursing home and lack of communication from the staff. The resident's requests to use the bathroom were ignored or dismissed, leaving them sitting in their own waste for extended periods. This level of disregard for basic hygiene needs is disturbing and unacceptable.

    Another reviewer recounts their own personal ordeal at Harston Hall. Sent there to finish antibiotics after being discharged from a hospital, they were appalled by the disrespectful treatment they witnessed towards the elderly residents. The staff's behavior was likened to that of characters in a horror movie. This highlights a pervasive issue of mistreatment and disrespect towards vulnerable individuals who deserve dignity and quality care.

    A particularly alarming review describes how a resident's mother suffered a fall within just eight hours of being admitted to Harston Hall for rehabilitation after lung surgery. It is shocking that proper precautions were not taken given the patient's fall risk status. The lack of care and safety exhibited by this facility resulted in severe injuries for this individual, leading to an extended recovery period.

    One reviewer paints a grim picture of neglect within Harston Hall. They describe encountering an elderly person left sitting in feces for hours while staff members turned a blind eye. Another patient pleaded for help to use the bathroom but was ignored until another resident came to their aid. Unfortunately, this reviewer's friend contracted a bed sore infection during her stay at Harston Hall and tragically passed away as a result.

    The overall state of the facility itself is also a cause for concern. Another reviewer comments on the foul smell that permeates the halls and the apparent lack of cleanliness. Additionally, smoking individuals gathering near the entrance further detract from an already poor environment. The slow response times to residents' needs and a lack of effective communication with administration exacerbate the negative experiences reported.

    Despite one reviewer's mother-in-law having a positive perception of Harston Hall, it is important to note that this sentiment is not shared by most others. The facility's treatment of poorer elderly individuals in particularly dire conditions raises questions about the quality and level of care provided.

    In conclusion, Harston Hall receives overwhelmingly negative reviews from former residents and their family members. Reports of mistreatment, neglect, unsanitary conditions, and dangerous incidents highlight a significant failure on the part of this nursing home facility. It is evident that stricter oversight and improvements are desperately needed to ensure the safety, dignity, and well-being of its residents.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Dining room Dining room
    • Fully furnished Fully furnished
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Telephone Telephone
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Care Services

    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Coordination with health care providers Coordination with health care providers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions
    • Transportation arrangement (medical) Transportation arrangement (medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Scheduled daily activities Scheduled daily activities

    Description

    Located in Flourtown, PA, Complete Care at Harston Hall offers a comprehensive range of amenities and care services for seniors seeking assisted living. Our fully furnished facility provides a comfortable and homely environment for our residents.

    In terms of amenities, we provide cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to ensure that our residents stay connected with their loved ones. Our dining room serves delicious meals prepared by our experienced staff, with special dietary restrictions taken into consideration. For those who prefer to prepare their own meals, we offer kitchenette facilities.

    Our beautiful outdoor space and garden provide a serene setting where residents can relax and enjoy nature. Housekeeping services are also provided to maintain cleanliness and hygiene in the community.

    At Complete Care at Harston Hall, we prioritize the well-being of our residents. With 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers, our dedicated caregivers ensure that residents receive the support they need throughout the day. Medication management is also available to ensure medication schedules are followed accurately.

    We understand the importance of mental wellness, which is why we offer a mental wellness program to promote emotional well-being among our residents. We also coordinate with health care providers to ensure seamless communication and coordination of medical needs.

    Transportation arrangements can be made for medical appointments through our convenient transportation service. Additionally, there are several cafes, pharmacies, restaurants, theaters, and hospitals nearby for easy access to essential services and entertainment options.

    At Complete Care at Harston Hall in Flourtown, PA, we strive to provide a comfortable and caring community where seniors can receive the assistance they need while enjoying an active lifestyle filled with engaging activities.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.7 miles)
    • CVS Pharmacy (0.7 miles)
    • CVS Pharmacy (2.4 miles)
    • Walgreens (2.8 miles)
    • CVS Pharmacy (3.3 miles)
    • CVS Pharmacy (3.4 miles)
    • CVS Pharmacy (3.4 miles)

    Hospitals

    • Chestnut Hill Emergency Room (1.7 miles)
    • Abington Hospital, Widener Building (4.3 miles)
    • Abington Memorial Hospital (4.4 miles)
    • Albert Einstein Employee Health Center (5.4 miles)
    • Fox Chase Cancer Center (6.2 miles)
    • Holy Redeemer Hospital (6.3 miles)
    • Temple University Hospital (7.2 miles)

    Transportation

    • Stenton Station (3.1 miles)
    • SEPTA Jenkintown-Wyncote Station (3.4 miles)
    • Ambler Station (3.8 miles)
    • Septa Wayne Junction Station (5.9 miles)

    Restaurants

    • Chick-Fil-A (3.1 miles)
    • McDonald's (3.9 miles)
    • Miller's Ale House (4.4 miles)
    • McDonald's (4.7 miles)
    • Chick-Fil-A (4.9 miles)
    • Blue Bell Inn (5 miles)
    • Dalessandro's Steaks (5 miles)

    Cafes

    • Backyard Beans Coffee (3.8 miles)
    • Starbucks (4.9 miles)
    • Pilgrim Roasters (5.6 miles)
    • Starbucks (5.8 miles)
    • The Landing Kitchen (6 miles)
    • Panera Bread (6.5 miles)
    • Starbucks (6.5 miles)

    Physicians

    • Mid Atlantic Retina (3.9 miles)
    • AMS Cardiology (5 miles)
    • Simms Hank Md Albert Einstein Medical Center Philadelphia (5.4 miles)
    • Hatboro Medical Associates (7.5 miles)
    • Main Line Spine (8.2 miles)
    • Frankford Avenue Health Center (8.5 miles)

    Theaters

    • AMC Plymouth Meeting Mall 12 (4.3 miles)
    • AMC 309 Cinema 9 (7.4 miles)
    • Regal Warrington Crossing Screenx, 4Dx, Imax & RPX (8.5 miles)

    Parks

    • Homested Park (5.5 miles)
    • Champion Park Playground (7.1 miles)
    • Stony Creek Sports Park (7.8 miles)
    • Fairmount Park (7.9 miles)
    • Womrath Park (8.7 miles)

    Frequently Asked Questions

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