Complete Care at Harston Hall

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Complete Care at Harston Hall

350 Haws Lane, Flourtown, PA 19031

For more information about senior living options: (844) 490-3973

1.4 from 7 reviews
5 stars
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4 stars
0
3 stars
1
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1 stars
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Skilled Nursing Facility

Overall Review of Complete Care at Harston Hall

Pros

  • pro Some nurses at Harston Hall were actually really nice and provided good care.
  • pro The mother-in-law appreciated the food, rehab, and medical staff she interacted with during her stay at Harston Hall.
  • pro The facility offers dialysis, which is a crucial service for residents in need of that treatment.
  • pro The mother-in-law expressed satisfaction with her treatment at Harston Hall during her second admission, indicating an improvement in her condition.

Cons

  • pro The way they treat the elderly patients is horrible.
  • pro They try their best to delay residents leaving and do not cooperate with other nursing homes.
  • pro Elderly patients are left to sit for hours in their own urine and feces.
  • pro The staff is nothing short of horrendous and treats residents poorly.
  • pro Lack of care and safety at this facility is dangerous.
  • pro The smell in the halls is like bowel and it doesn't look clean.
  • pro Communication between administration and residents is poor, with things not getting done unless constantly followed up on.
  • pro Some of the administrators have been caught lying.
  • pro The facility seems shabby and caters to poor elderly people in bad shape.

Review

Harston Hall, a nursing home facility, has received overwhelmingly negative reviews from former residents and their family members. These individuals recount tales of mistreatment, neglect, and even life-threatening situations. It is clear that Harston Hall fails to provide the level of care and compassion necessary for the elderly population it serves.

In one review, a person shares their experience with their mother's stay at Harston Hall. They express their dissatisfaction with the facility from day one, citing delays in transferring their loved one to a new nursing home and lack of communication from the staff. The resident's requests to use the bathroom were ignored or dismissed, leaving them sitting in their own waste for extended periods. This level of disregard for basic hygiene needs is disturbing and unacceptable.

Another reviewer recounts their own personal ordeal at Harston Hall. Sent there to finish antibiotics after being discharged from a hospital, they were appalled by the disrespectful treatment they witnessed towards the elderly residents. The staff's behavior was likened to that of characters in a horror movie. This highlights a pervasive issue of mistreatment and disrespect towards vulnerable individuals who deserve dignity and quality care.

A particularly alarming review describes how a resident's mother suffered a fall within just eight hours of being admitted to Harston Hall for rehabilitation after lung surgery. It is shocking that proper precautions were not taken given the patient's fall risk status. The lack of care and safety exhibited by this facility resulted in severe injuries for this individual, leading to an extended recovery period.

One reviewer paints a grim picture of neglect within Harston Hall. They describe encountering an elderly person left sitting in feces for hours while staff members turned a blind eye. Another patient pleaded for help to use the bathroom but was ignored until another resident came to their aid. Unfortunately, this reviewer's friend contracted a bed sore infection during her stay at Harston Hall and tragically passed away as a result.

The overall state of the facility itself is also a cause for concern. Another reviewer comments on the foul smell that permeates the halls and the apparent lack of cleanliness. Additionally, smoking individuals gathering near the entrance further detract from an already poor environment. The slow response times to residents' needs and a lack of effective communication with administration exacerbate the negative experiences reported.

Despite one reviewer's mother-in-law having a positive perception of Harston Hall, it is important to note that this sentiment is not shared by most others. The facility's treatment of poorer elderly individuals in particularly dire conditions raises questions about the quality and level of care provided.

In conclusion, Harston Hall receives overwhelmingly negative reviews from former residents and their family members. Reports of mistreatment, neglect, unsanitary conditions, and dangerous incidents highlight a significant failure on the part of this nursing home facility. It is evident that stricter oversight and improvements are desperately needed to ensure the safety, dignity, and well-being of its residents.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (16 miles away) Philadelphia International (16 miles away)
  • Trenton-Mercer County (24 miles away) Trenton-Mercer County (24 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Located in Flourtown, PA, Complete Care at Harston Hall offers a comprehensive range of amenities and care services for seniors seeking assisted living. Our fully furnished facility provides a comfortable and homely environment for our residents.

In terms of amenities, we provide cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to ensure that our residents stay connected with their loved ones. Our dining room serves delicious meals prepared by our experienced staff, with special dietary restrictions taken into consideration. For those who prefer to prepare their own meals, we offer kitchenette facilities.

Our beautiful outdoor space and garden provide a serene setting where residents can relax and enjoy nature. Housekeeping services are also provided to maintain cleanliness and hygiene in the community.

At Complete Care at Harston Hall, we prioritize the well-being of our residents. With 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers, our dedicated caregivers ensure that residents receive the support they need throughout the day. Medication management is also available to ensure medication schedules are followed accurately.

We understand the importance of mental wellness, which is why we offer a mental wellness program to promote emotional well-being among our residents. We also coordinate with health care providers to ensure seamless communication and coordination of medical needs.

Transportation arrangements can be made for medical appointments through our convenient transportation service. Additionally, there are several cafes, pharmacies, restaurants, theaters, and hospitals nearby for easy access to essential services and entertainment options.

At Complete Care at Harston Hall in Flourtown, PA, we strive to provide a comfortable and caring community where seniors can receive the assistance they need while enjoying an active lifestyle filled with engaging activities.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.4 miles)

Hospitals

  • Chestnut Hill Emergency Room (1.7 miles)
  • Abington Hospital, Widener Building (4.3 miles)
  • Abington Memorial Hospital (4.4 miles)
  • Albert Einstein Employee Health Center (5.4 miles)
  • Fox Chase Cancer Center (6.2 miles)
  • Holy Redeemer Hospital (6.3 miles)
  • Temple University Hospital (7.2 miles)

Transportation

  • Stenton Station (3.1 miles)
  • SEPTA Jenkintown-Wyncote Station (3.4 miles)
  • Ambler Station (3.8 miles)
  • Septa Wayne Junction Station (5.9 miles)

Restaurants

  • Chick-Fil-A (3.1 miles)
  • McDonald's (3.9 miles)
  • Miller's Ale House (4.4 miles)
  • McDonald's (4.7 miles)
  • Chick-Fil-A (4.9 miles)
  • Blue Bell Inn (5 miles)
  • Dalessandro's Steaks (5 miles)

Cafes

  • Backyard Beans Coffee (3.8 miles)
  • Starbucks (4.9 miles)
  • Pilgrim Roasters (5.6 miles)
  • Starbucks (5.8 miles)
  • The Landing Kitchen (6 miles)
  • Panera Bread (6.5 miles)
  • Starbucks (6.5 miles)

Physicians

  • Mid Atlantic Retina (3.9 miles)
  • AMS Cardiology (5 miles)
  • Simms Hank Md Albert Einstein Medical Center Philadelphia (5.4 miles)
  • Hatboro Medical Associates (7.5 miles)
  • Main Line Spine (8.2 miles)
  • Frankford Avenue Health Center (8.5 miles)

Theaters

  • AMC Plymouth Meeting Mall 12 (4.3 miles)
  • AMC 309 Cinema 9 (7.4 miles)
  • Regal Warrington Crossing Screenx, 4Dx, Imax & RPX (8.5 miles)

Parks

  • Homested Park (5.5 miles)
  • Champion Park Playground (7.1 miles)
  • Stony Creek Sports Park (7.8 miles)
  • Fairmount Park (7.9 miles)
  • Womrath Park (8.7 miles)

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