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Complete Care at Harston Hall in Flourtown, PA

Complete Care at Harston Hall is a nursing home community in Flourtown, PA.

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Complete Care at Harston Hall in Flourtown, PA

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350 Haws Lane, Flourtown, PA 19031

For more information about senior living options: (866) 208-4318

4.4 from 108 reviews
5 stars
84
4 stars
7
3 stars
3
2 stars
3
1 stars
11

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

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Overall Review of Complete Care at Harston Hall

common 35 reviews mention this

Friendly, helpful staff and cleanliness

Residents and visitors consistently describe a friendly, helpful team and a clean, low-odor environment.

Many reviews point to staff members being friendly, cheerful, respectful, and available when questions or concerns come up. Cleanliness is also repeatedly mentioned, including comments about the facility smelling fresh and feeling well kept. A few residents’/families’ experiences also highlight that staff members address concerns promptly, which helps reinforce confidence in day-to-day care.

common 8 reviews mention this

Activities keep residents engaged

The community’s scheduled activities and events are a frequent bright spot for residents.

Several reviews mention that residents have plenty to do through daily programming and group events. The activities director is specifically called out in multiple accounts, with visitors describing engaging activities like bingo and social gatherings. Families also say the activities help them feel more comfortable leaving a loved one in care.

common 6 reviews mention this

Therapy supports recovery progress

Reviews frequently connect the rehab experience with noticeable recovery progress.

Multiple reviewers describe loved ones arriving weak and getting stronger over a rehab stay. People also talk about therapy being a key reason they would recommend the facility or feel confident about sending someone there. In at least one case, the review credits the staff and rehab experience as part of a recovery that improved after a prior negative rehabilitation experience.

caveat 4 reviews mention this

Communication issues are a concern

Some residents’ families report communication problems alongside other serious care concerns.

While many reviews are positive, a recurring negative thread is difficulty getting clear communication or timely follow-up. Several reviewers urge families to stay on top of things and advocate closely, citing examples like missing information and unanswered calls/messages. A couple of accounts also pair communication complaints with concerns about medication handling or safety outcomes.

caveat 3 reviews mention this

Food quality and temperature complaints

Food is sometimes described as inconsistent, including reports of meals arriving cold.

Some reviewers mention food problems, including incorrect/poor food quality and meals occasionally arriving cold. Other reviews are more mixed, with at least one person saying the food was okay, which suggests the experience may vary by time or unit. Even among otherwise positive accounts, the food temperature and consistency show up as an area that needs attention.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Philadelphia International (16 miles away) Philadelphia International (16 miles away)
  • Trenton-Mercer County (24 miles away) Trenton-Mercer County (24 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.4 miles)

Hospitals

  • Chestnut Hill Emergency Room (1.7 miles)
  • Abington Hospital, Widener Building (4.3 miles)
  • Abington Memorial Hospital (4.4 miles)
  • Albert Einstein Employee Health Center (5.4 miles)
  • Fox Chase Cancer Center (6.2 miles)
  • Holy Redeemer Hospital (6.3 miles)
  • Temple University Hospital (7.2 miles)

Transportation

  • Stenton Station (3.1 miles)
  • SEPTA Jenkintown-Wyncote Station (3.4 miles)
  • Ambler Station (3.8 miles)
  • Septa Wayne Junction Station (5.9 miles)

Restaurants

  • Chick-Fil-A (3.1 miles)
  • McDonald's (3.9 miles)
  • Miller's Ale House (4.4 miles)
  • McDonald's (4.7 miles)
  • Chick-Fil-A (4.9 miles)
  • Blue Bell Inn (5 miles)
  • Dalessandro's Steaks (5 miles)

Cafes

  • Backyard Beans Coffee (3.8 miles)
  • Starbucks (4.9 miles)
  • Pilgrim Roasters (5.6 miles)
  • Starbucks (5.8 miles)
  • The Landing Kitchen (6 miles)
  • Panera Bread (6.5 miles)
  • Starbucks (6.5 miles)

Physicians

  • Mid Atlantic Retina (3.9 miles)
  • AMS Cardiology (5 miles)
  • Simms Hank Md Albert Einstein Medical Center Philadelphia (5.4 miles)
  • Hatboro Medical Associates (7.5 miles)
  • Main Line Spine (8.2 miles)
  • Frankford Avenue Health Center (8.5 miles)

Theaters

  • AMC Plymouth Meeting Mall 12 (4.3 miles)
  • AMC 309 Cinema 9 (7.4 miles)
  • Regal Warrington Crossing Screenx, 4Dx, Imax & RPX (8.5 miles)

Parks

  • Homested Park (5.5 miles)
  • Champion Park Playground (7.1 miles)
  • Stony Creek Sports Park (7.8 miles)
  • Fairmount Park (7.9 miles)
  • Womrath Park (8.7 miles)

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