246 South Main Street, Old Forge, PA 18518
For more information about senior living options: (866) 208-4318
Overall Review of Old Forge Manor Personal Care Center
Pros
The staff are wonderful, caring, and compassionate.- The facility feels homelike and is kept very clean.
- The staff make residents feel welcome from day one and provide excellent care, companionship, and love.
- Residents enjoy engaging activities and delicious meals in the dining room.
- The staff consistently go above and beyond and treat residents as family.
- Families have peace of mind knowing their loved ones are well cared for.
Cons
Horrible place. They are so understaffed.- They are rude and ignorant to the residents.
- The administrator is different and Alyson is condescending on the phone.
- The facility seems to be changing and feels more cold and distant lately.
- It seems not to care for the old folks as it did in the past couple years.
Review
Old Forge Manor Personal Care Center is best suited for families seeking a small, home-like environment where personal attention and a family-oriented culture drive daily life. This community shines for residents who thrive on warmth, frequent interaction with attentive staff, and a calendar that emphasizes social connection, meals shared in a convivial dining room, and regular activities such as bingo, movies, and casual outings. The strongest endorsements come from families who describe staff as genuinely caring, responsive, and almost like an extended family, with a focus on keeping residents engaged and comfortable in a familiar setting. For care plans built around relational care, daily companionship, and a sense of belonging, Old Forge Manor consistently meets that need.
Those weighing alternatives should consider two realities that surface in the reviews: staffing and administration. Prospective families who require very high nurse-to-resident ratios, rigorous medical oversight, or a highly formalized, corporate atmosphere may want to explore larger facilities with greater scale and standardized procedures. Administrative continuity matters here too; several reviewers flag changes in leadership and mixed experiences with different managers. If consistent, uniform administrative style or predictable operations are non-negotiable, a more impersonal, larger setting might feel more reliable. The same holds for families who prioritize rapid, always-on responses from leadership, if that level of immediacy is essential, alternatives with a steadier leadership track record deserve consideration.
The strongest positives, staff warmth, genuine compassion, and a true sense of home, offset many potential drawbacks. Reviews repeatedly highlight staff who know residents by name, provide updates to families, and treat residents with dignity and respect. The dining experience and everyday routines, hair appointments, casual outings, shared meals, underscore a culture that emphasizes quality of life and personal connection. The small scale contributes to a sense of safety and familiarity, and families report that residents often flourish socially when engaged with staff who take time to know their preferences. In this light, the care philosophy can compensate for occasional staffing gaps because the relationships forged with caregivers significantly influence daily well-being.
That said, the main drawbacks are real and need careful consideration. Understaffing during busier periods or staffing gaps mentioned by several reviewers can affect timely responses and the consistency of routine care. Administration changes have left some families feeling unsettled about responsiveness and tone of communication. There are impressions, expressed by a few, that the atmosphere can swing toward being colder or more distant when leadership shifts occur. These factors do not erase the undeniable care and warmth residents receive, but they do shape the predictability of day-to-day interactions and the speed of problem resolution. The prudent approach is to verify current staffing patterns, supervisor presence, and escalation processes during a firsthand visit.
Ultimately, the decision hinges on personal priorities. If the aim is a richly social, emotionally supportive setting where caregivers treat residents as family and activities are abundant, Old Forge Manor delivers exceptionally well. Families should plan to engage actively, ask about current staffing levels, turnover, and how administration handles busy days, and assess whether the level of individualized attention remains consistent under current leadership. If the need is for relentless medical oversight, a larger care continuum, or a uniformly structured administrative experience, exploring alternatives with stronger acuity resources or steadier management may be wise. For families who value warmth, connection, and living well in a cozy, neighborly environment, Old Forge Manor Personal Care Center stands out as a compelling choice and is worth a serious, hands-on evaluation.
50 resident community capacity
Studio apartments
Assisted Living
Respite Care
Beautician on-site
Cable or satellite TV
Dining room
Fully furnished
Garden
Guest parking
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Party space
Restaurant-style dining
Small library
Telephone
VA Benefits Consultation
Wi-Fi/high-speed internet available
Wilkes-Barre Scranton International (2 miles away)
Transportation & parking
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Arts and crafts
Book club
Cooking club
Educational speakers / life long learning
Fitness programs
Games
Live musical performances
Religious services
English
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