Old Forge Manor Personal Care Center
Save246 South Main Street, Old Forge, PA 18518
For more information about senior living options: (844) 490-3973
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In the small network of homes around Old Forge, families share a common thread: a belief that the place where a loved one spends their days should feel like a second home, with people who treat residents with warmth, respect, and steadfast care. The stories that travel from room to room, from dining hall to activity lounge, sketch a picture of facilities that aim to balance professional oversight with a genuinely homelike atmosphere. Some speak of near-perfect moments, others of bumps along the way, and together they form a mosaic that points to the heart of elder care: relationships matter as much as routines, and kindness often makes the difference between merely existing and truly feeling at home.
One family member remembers Aunt Ann Quinnan, who lived at Serenity Care for four months. She recalls staff who were wonderful, caring, and compassionate from the moment Ann arrived. The atmosphere, she says, was intimate - "a smaller facility that is very homelike." For Ann, the room was comfortable, and most notably, the food was described as her favorite thing. The sentiment echoed the idea that comfort in a residence for aging adults isn't only about medical care, but also about the little everyday pleasures that help a resident feel seen and valued.
Another perspective comes from Gloria Lavelle, who spent fifteen months at Serenity. From the very first day, Gloria felt welcomed by every member of the staff. She emphasizes not only excellent clinical care but also the companionship and love that accompanied it. Her days were anchored by a busy schedule of activities - bingo, trips for ice cream, and movie nights - that gave structure and joy to her routine. She loved dining in the dining room, relished the meals, and didn't miss her Tuesday hair appointments. Gloria formed meaningful friendships with other residents and with the staff, painting Serenity as a family-oriented facility where the people truly are the core of what they do. She leaves no doubt that the staff were, to her, "the Best of the Best," a generosity of spirit that she and her family will never forget.
There are also memories that stretch beyond Serenity into Old Forge Manor, where a resident recovering from surgery found solid care. The writer notes that during that period, the place was Old Forge Manor rather than Serenity, yet the standard of care remained high. They felt they received the best care possible and recognized some standout staff members who provided excellent support. At the same time, there was a practical note about staffing levels - "not enough people working" at times - and a curiosity about whether limitations on hiring or regulations constrained the number of staff. Despite those concerns, the overall impression was one of quality care, and the writer would not hesitate to return if needed, underscoring a trust in the facility's ability to handle challenging situations with competence and compassion.
Beyond individual experiences, several comments highlight the general environment of cleanliness and attentive management. One reviewer described the facility as very clean and noted that the management was professional and informative. There is a sense that the physical space matters - well-kept rooms and common areas - paired with leadership that communicates clearly and stands behind the care being delivered. It is this combination that helps residents and families feel confident that their loved ones are in capable hands.
The sentiment of satisfaction is reinforced by positive remarks about the current administration in another personal recollection. A family member reported that their aunt loves the place and that the new administration is great, with particular praise for Aunt's enjoyment of the food. These notes suggest that changes in leadership can be visible and meaningful to families, shaping perceptions of daily life for residents in tangible ways.
Yet the narrative is not without its cautions. A recurring theme centers on changes in administration and their perceived impact on the culture of care. One reviewer described a new administrator and a staff member named Alyson as less than ideal, with Alyson coming across as condescending on the phone, especially compared to the previous administrator, Melanie, who they felt was helpful and good-humored. The reviewer expressed a sense that the facility, while retaining much of its capable staff, seemed less about caring for the old folks and more distant lately. It is a difficult balance to maintain - continuity of personnel and philosophy amid inevitable changes - and the reviews make clear how powerful a role leadership plays in shaping the lived experience of residents and families.
Other voices speak to the heart of daily life in the long term. A mother's story from Old Forge Personal Care spans almost four years, with staff praised for being caring and attentive, making residents feel at home. Debbie, singled out as a fixture of warmth and reliability, is described as consistently pleasant and capable of providing timely updates on a resident's condition. The writer finds peace of mind in knowing their mom is well cared for at the center, a quiet testament to the importance of dependable, personable communication in elder care.
There is also gratitude for resilience in the community. During seasonal challenges and public health concerns, staff at Old Forge Manor were commended for going above and beyond to look after residents in the face of a virus outbreak. The writer encouraged ongoing efforts to support the community - car washes, raffles, soup sales - and thanked the staff for their steadfast service. The sense of communal solidarity - care workers as local champions who rally to help families and neighbors - emerges as a recurring thread.
Overall, many reviewers express a deep appreciation for the staff's kindness, respect, and sense of family. They describe a culture of health and well-being, where staff are not only caregivers but also companions who help residents stay engaged and supported. The tone is consistently positive where it counts: when residents feel valued, when care feels personalized, and when families can trust that their loved ones are safe, supported, and treated with dignity. The staff are praised for treating residents as members of an extended family, with dedicated people like Debbie Gealy and Melanie cited for going above and beyond to ensure that every question is answered and every need met.
Visits to Old Forge Manor for fundraising and social events shine a similar light on the community. A casual stop to purchase raffle tickets for an Alzheimer's Association fundraiser reveals a friendly, helpful staff, and residents who are pleasant and engaging. The reviewer leaves with a smile, touched by the warmth of the interactions and the sense that these gatherings are more than just fundraisers; they are expressions of a connected and caring community that values every resident's dignity and happiness.
In the midst of these deeply positive experiences, one account stands apart as a stark contrast. A harsh, negative assessment describes a place that is understaffed, where residents are treated rudely and ignored. The force of this critique underscores the fragility of the system: even one or two pockets of poor care can cast a shadow on otherwise strong performances in other parts of the same network. It serves as a reminder that ongoing attention to staffing levels, training, and culture remains essential to sustaining a consistently high standard of care.
Amid these varied experiences, a particularly poignant story closes the circle by highlighting the human bonds formed in these homes. A couple - husband and wife - spent three years within the same facility. The wife passed away there, and the husband continued to receive hospice support by the staff who stood beside them through the end. On Christmas night, with Hospice and nursing staff by his side, he passed away peacefully in his room, surrounded by those who cared for him. The staff joined in the moment, sharing in grief and gratitude, and the family recalls that the facility and its people made a difficult journey feel like a family affair - an ethos that transcends ordinary caregiving. The doctors' predictions about time may have been precise, but the staff's willingness to fulfill a cherished wish - that he die in his home - left an enduring imprint. In that sense, for many families, the place becomes more than a personal care home; it is a community where love, respect, and human connection can endure long after the last goodbye.
Old Forge Manor Personal Care Center is a warm and welcoming assisted living community located in Old Forge, PA. Our community offers respite care services, allowing individuals to stay with us on a short-term basis.
We pride ourselves on providing a wide range of amenities to ensure the comfort and well-being of our residents. From our beauty salon to our fully furnished accommodations, we strive to create a homely environment for all. Our dining room offers restaurant-style dining, accommodating special dietary restrictions. Residents can also enjoy the peacefulness of our garden and outdoor spaces.
At Old Forge Manor, we understand the importance of socialization and engagement. That's why we offer various activities such as arts and crafts, book club, cooking club, fitness programs, games, live musical performances, and more. We also host educational speakers and lifelong learning opportunities to stimulate the mind.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We have a mental wellness program in place to support the emotional well-being of our residents. Additionally, medication management services are available to ensure proper administration.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Old Forge Manor offers easy access to essential services and entertainment options.
Whether you're seeking temporary respite care or long-term assisted living services for yourself or a loved one; Old Forge Manor Personal Care Center is committed to providing a comfortable and supportive environment for all residents.
Old Forge Manor Personal Care Center offers Studio apartments.
Old Forge Manor Personal Care Center is located at 246 South Main Street, Old Forge, PA 18518 in Lackawanna County, Pennsylvania
Old Forge Manor Personal Care Center on seniors.fyi includes 10 photos including images showing interior, dining, building, exterior, office, bright lighting, decor, healthcare, and more.
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