500 West Hospital Street, Taylor, PA 18517
For more information about senior living options: (866) 208-4318
Overall Review of Riverside Healthcare And Rehabilitation Center
Pros
The staff is nice and very courteous.- The care is amazing and the rehab team goes above and beyond.
- The staff were great.
- Riverside is clean, the food is good, and the staff is great.
- She received daily therapy to learn how to do more for herself, and could have her hair done at the in-house salon.
- Most of the staff have been there for many years.
- The facility feels more welcoming after cosmetic updates.
Cons
The reviewer notes the loved one is in the facility only because of memory care and would move her if possible.- The facility is located very far from the reviewer.
- The reviewer believes more staff should be hired.
- Nursing was short-staffed during the month, though care was still provided.
- Some nurses did not care for patients properly or accommodate their needs.
- Rooms were not very big, most shared with another patient, and there was little privacy.
- The facility could have more competent employees.
- Follow-up information is not always provided, leaving families uncertain about the outcomes of tests or appointments.
Review
Riverside Healthcare And Rehabilitation Center in Taylor is best suited for seniors who require memory-care-focused support or structured rehabilitation, and who can tolerate a facility that is comfortable and clean but not flashy. The strongest case here is for families seeking daily therapy, steady staff engagement, and a community that emphasizes routine, social activities, and in-house conveniences (like an on-site salon and regular recreational offerings). If memory care needs are central, the caregivers group demonstrates a track record of coordinating complex care plans, medications, and daily therapies in a way that supports independence where possible.
However, those weighing Riverside should explicitly consider alternatives if proximity to family, private-room accommodations, or consistently seamless communication are non-negotiables. Several reviews flag a distance issue for visiting family, a prevalence of shared rooms with limited privacy, and ongoing questions about follow-up on tests and appointments. The facility’s appeal diminishes for families who require frequent, highly transparent updates or who insist on private rooms and a quieter, more modern ambiance. In short, Riverside is less ideal for residents who prize immediate family closeness and strong, real-time communication.
The strongest pros at Riverside offset many practical concerns. The care and therapy teams consistently earn praise for going above and beyond, with particular recognition for the dedicated rehab crew and for staff who have built tenure and familiarity over years. Cleanliness, solid food quality, and a welcoming, personable staff culture mature into a dependable day-to-day experience. The memory-care emphasis and daily therapy routines provide meaningful structure, while the in-house salon and social activities contribute to mood, dignity, and a sense of normalcy. These elements collectively create a credible case for continuity of care even when operational bumps occur.
Where the facility falters, the impact is tangible. Nursing staff shortages and a perception of uneven attentiveness occasionally surface, and there are explicit concerns about privacy due to shared rooms and limited space. Some reviewers describe inconsistent staffing competence and gaps in accommodation of individual needs, with instances of communication lapses about test results or appointment outcomes. The physical environment itself reads as capable but not modern or plush: day rooms show their age, and the rehab area could use an upgrade to match the expected standards of a dedicated rehab unit. Taken together, these gaps can erode confidence if not carefully managed.
Still, the pros tend to mitigate the cons for families who value reliable therapy, patient safety, and ongoing social engagement. The combination of thorough daily therapy, long-tenured caregiving staff, and a clean, orderly setting fosters trust and consistency, key when coordinating complex medications or cognitive care. The facility’s willingness to invest in cosmetic updates signals a readiness to improve, and the positive experiences around routine care and personal interactions show that competent care remains achievable, even amid turnover and resource strain. For many, that balance, strong practical care paired with a nurturing atmosphere, will be decisive.
The bottom-line choice hinges on priorities. Riverside is well-suited for seniors needing memory-support and rehabilitation with steady, personable staff and a reasonable quality of life, especially when family members can accommodate the distance and accept shared-room realities. Those who demand private accommodations, unwavering, timely communications, or a setting that feels entirely modern may want to explore alternatives. Prospective families should visit with questions about staff coverage during peak times, request a tour of the rehab area, and assess how test results and care plan updates are communicated. If those checks align with expectations, Riverside offers a credible, practical option that can deliver solid daily outcomes.
161 resident community capacity
Continuing Care Retirement Community (CCRC)
Skilled Nursing Facility
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Wilkes-Barre Scranton International (3 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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