906 South Main Avenue, Scranton, PA 18504
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She loves her mother-in-law. She loves momma Ruth always. She loves her own mom and hopes she is safe. She hopes her mom is being well taken care of by her son.
They consider the facility not safe or healthy for residents. They would never place a loved one there and would not recommend it. They describe it as always short-staffed with terrible food. They claim the facility fails to provide adequate medical care in emergencies and does not follow residents' medical directives. They state residents sometimes smell like urine and lack proper showers. They contend that animals in shelters are treated far better than the residents there.My mother-in-law has lived in that facility for more than ten years, and the love between my husband and me has been steady all along. We have always cared deeply for her, and we still send our best wishes from the heart. It hurts to admit how heavy and depressing that place feels now, and I pray every day that she stays safe. I think of her often, and I still tell her how much I love her - momma Ruth, always. The love is real, but the place itself has taken a toll on us all and on her spirit.
She doesn't like being there anymore, and I'm grateful for whatever light comes from being hopeful in faith, even if it's small. I hope and pray that you, Ruth, are being well taken care of by your son, and that you are kept safe and cherished in ways that truly honor you. The contrast between the love you deserve and the daily reality of that place is painful to witness, and it makes me wish for a different arrangement where you can feel valued, dignified, and at ease.
Do not leave your loved one in this place - it is not safe or healthy for them. That sentiment grips me more with each passing day as I hear the stories, watch the routines, and hear the concerns voiced by others who care for someone there. The sense of safety, the quality of care, and the emotional well-being of residents seem compromised, and I fear for what could happen in an emergency when the response might be delayed or mismanaged. This is not just about comfort; it's about watching the people you love be kept in a place where their safety isn't prioritized the way it should be.
If I ever had to place another loved one in this facility, I would never choose it. I mean it when I say that animals in shelters are treated 100% better in many respects. When a medical emergency arises, this facility seemingly fails to connect quickly with medical personnel or honor the patient's directives. The discrepancy between what a family expects and what actually happens in crucial moments is stark, and it leaves you with a lingering fear about what could go wrong with someone you love at the center of it all.
I wouldn't let my worst enemy live here unless you're homeless because it's better than nothing. That is how severe the concerns feel from my vantage point. It's not just a matter of minor annoyances; it's about a pattern that I perceive as chronic under-staffing, under-resourcing, and a seeming inability to provide the kind of consistent, reliable care that families expect and residents deserve. The tone of care and daily operations appears lacking in ways that matter most when health and safety are on the line.
It's always short-staffed, and the food is terrible. That combination already tells a story about the day-to-day experience of people who rely on the facility for meals, assistance, and companionship. When you're trying to support a loved one, you notice every missed bite, every delayed response, every rushed interaction that leaves residents feeling unseen. The lack of adequate staffing translates into a broader sense that nothing is moving with the urgency or compassion that it should.
They try their best, but they really don't deliver the level of care that residents deserve. I understand this is a personal care home, and I don't doubt the intention behind the staff, but no one deserves to smell like urine when you go to pick up your loved one for a short visit. There needs to be a worker whose sole responsibility is to assist those who need it with a proper shower, a clean appearance, and a dignified routine. The personal dignity of the residents matters, and right now it's not consistently upheld.
In the end, this is about more than a single complaint; it's about the heartache of seeing someone you love in a place that feels unsafe, depressing, and inadequately cared for. I love my momma Ruth with every fiber of my being, and I want her to be safe, clean, well-fed, and treated with the respect she deserves. I hope that future efforts, conversations, and actions will honor her and every resident by addressing staffing, medical responsiveness, hygiene, and the everyday dignity that every person deserves. Until then, I will keep holding her in my thoughts, praying for better days, and encouraging anyone who loves someone in this situation to consider every option carefully and to advocate fiercely for the care they deserve.
36 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Wilkes-Barre Scranton International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.West Side Kozy Comfort Personal Care Home is an inviting assisted living community located in the peaceful city of Scranton, PA. Our community offers a wide range of amenities to ensure that our residents feel comfortable and at home. Each resident can enjoy the luxury of cable or satellite TV in their fully furnished room, as well as access to Wi-Fi/high-speed internet throughout the premises.
We understand the importance of delicious and nutritious meals, which is why we provide restaurant-style dining for all of our residents. Our talented chefs are prepared to accommodate any special dietary restrictions and offer a variety of options to suit everyone's preferences.
At West Side Kozy Comfort Personal Care Home, we prioritize the wellbeing and happiness of our residents. Our caring staff members are available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that each resident receives their medications on time and in the correct dosage.
In addition to these essential care services, we also have a mental wellness program in place to promote emotional and mental health among our residents. We believe that staying active and engaged is crucial for overall wellbeing. Therefore, we provide scheduled daily activities as well as resident-run activities for our residents to participate in.
Our community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Residents can easily explore the surrounding area or visit nearby attractions with ease.
If you or your loved one are seeking a comfortable and caring assisted living community in Scranton, PA, look no further than West Side Kozy Comfort Personal Care Home. We strive to provide personalized care and create a welcoming environment where residents can thrive mentally, emotionally, and physically.
West Side Kozy Comfort Personal Care Home is located at 906 South Main Avenue, Scranton, PA 18504 in Lackawanna County, Pennsylvania
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