246 S Main St, Old Forge, PA 18518
To contact a resident: (570) 451-0788
For more information about senior living options: (866) 208-4318
Serenity Care Old Forge Costs & Pricing
Serenity Care Old Forge offers competitive pricing for its accommodations, particularly when compared to average costs in Lackawanna County and throughout Pennsylvania. For a semi-private room, residents can expect to pay $2,450 per month, which is notably lower than the county average of $3,343 and the state average of $3,542. Similarly, the one-bedroom option at Serenity Care is priced at $3,150 - this is slightly above the county's average of $3,009 but significantly more affordable than the state average of $4,006. This positioning reflects Serenity Care Old Forge's commitment to providing quality care that balances comfort and affordability for its residents while remaining mindful of local market trends.
| Floor plans | Serenity Care Old Forge | Lackawanna County | Pennsylvania |
|---|---|---|---|
| Semi-Private | $2,450 | $3,343 | $3,542 |
| 1 Bedroom | $3,150 | $3,009 | $4,006 |
Overall Review of Serenity Care Old Forge
Pros
The staff are great and genuinely care for residents.- Serenity in Old Forge is known for exceptional compassion and resident care.
- The staff welcome residents as family and are very kind and professional.
- Serenity is a family-oriented facility that keeps families informed and involved.
- The team takes time to answer questions and puts residents’ concerns at ease.
- The care provided is authentic and goes beyond lip service to meet residents’ needs.
- The facility offers a homelike, clean environment with enjoyable activities and meals.
- The staff are friendly, respectful, and treat residents as part of a family.
- Old Forge Manor staff go above and beyond to support residents and families, even during difficult times.
Cons
A reviewer described the facility as a horrible place, citing severe understaffing and staff who were rude and ignorant to residents, and advised not to put your family there.- The administration has changed, and Alyson’s condescending phone manner was noted, unlike the previously helpful Melanie.
- The facility seems to be changing for the worse, feeling less about caring for the elderly and more cold and distant lately.
- Reviewers mentioned there were never enough staff working, indicating insufficient staffing to provide proper care.
- One reviewer felt the overall care and compassion have declined compared to the past couple of years.
Review
Serenity Care Old Forge is best suited for families seeking a small, home-like setting where staff truly knows residents and treats families as partners. This community excels when warmth, familiar routines, and personal attention drive the care plan. It works well for seniors who value daily liveliness, regular contact with caregivers, and frequent, clear updates about health and activities. The vibe leans toward comfort over spectacle, with a strong emphasis on creating a sense of belonging and safety. For families prioritizing a true “community” feel, where staff stay connected with residents and treat every day as a shared experience, this is a solid, practical choice.
Those who should consider alternatives are those whose loved one requires higher-acuity medical oversight, complex memory-care programming, or a larger campus with more centralized clinical resources. If consistent staffing ratios across shifts are non-negotiable, or if administration turnover becomes a decisive factor for trust, exploring other options may be wise. Families seeking a wide range of upscale amenities, expansive dining variety, or highly specialized dementia care programs might find larger facilities more aligned with their expectations. In short, this is not the pick for families chasing a hospital-like cadence or continuous, high-intensity clinical services.
The strongest positives center on staff compassion and family orientation. Reviews repeatedly point to caring, respectful, and responsive caregivers who treat residents like cherished family members. The environment is described as welcoming and homelike, with residents often expressing happiness and security. Dining and activities receive consistently favorable remarks, from meals being a highlight to social events that foster connection. The recent remodeling, new furniture and paint, signals a tangible commitment to comfort and a fresh, updated feel. For families who want regular communication and reassurance that their loved one is known and cared for, these elements carry significant weight.
A few caveats temper the otherwise strong picture. Some reviewers note concerns about staffing levels, especially at peak times, and a minority report experiences that feel less personal or warm during certain staff interactions. Administrative changes have also been mentioned, with mixed impressions of different leaders and shifts in communications. While these voices are not universal, they highlight a need for prospective families to confirm current leadership stability and consistency of care from day to day. In a setting that prides itself on family involvement, fluctuations in management tone can matter to those prioritizing steady, predictable service.
Despite the occasional concern, the core advantages tend to offset the drawbacks when aligned with the right resident profile. The high value placed on compassionate care, a resident-centered atmosphere, and ongoing family engagement creates a strong baseline trust that endures over time. The combination of a tight-knit staff, a clean, updated environment, and a robust calendar of activities helps residents stay connected and engaged, mitigating potential frictions from staffing ebbs and flows. For families prioritizing a home-forward approach, Serenity Care Old Forge often delivers more meaningful daily moments than many larger, more impersonal facilities.
To decide with confidence, visit with a practical checklist in hand. Inquire about current staffing ratios by shift, and request a tour of a typical day to observe interactions and responsiveness. Speak directly with a few frontline staffers about how care plans are communicated and updated, and meet the administrator to gauge consistency of leadership. Review the dining experience in real time, and ask to observe a few activities to assess how engaged residents appear. Finally, discuss memory-care options and whether the facility can seamlessly support evolving needs. If proximity to family, a warm, personal atmosphere, and reliable, compassionate care are non-negotiables, Serenity Care Old Forge is worth embracing; if those factors are secondary to clinical intensity or premium amenities, consider alternatives that better match those priorities.
Studio apartments
Assisted Living
Activities on-site
Beautician on-site
Devotional services off-site
Dining room
Garden
Guest parking
Housekeeping services
Indoor common areas
Laundry
Party space
Respite or short term stays offered
TV room
VA Benefits Consultation
Wilkes-Barre Scranton International (2 miles away)
Transportation & parking
Ambulatory care
Diabetic care
Incontinence care
Medication management
Physical therapy
Meals provided
Arts and crafts
Book club
Cooking club
Educational speakers / life long learning
Fitness programs
Games
Live musical performances
English
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