Mountain View Care And Rehabilitation Center in Scranton, PA

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  • Interior

    A black walker with wheels, designed to assist individuals with mobility.
  • Outdoors

    An alpaca curiously approaches the fence on a sunny farm.
  • Landscaping

    A serene waterfall cascading over natural stones, creating a peaceful atmosphere.
  • Outdoor

    A view of a section of netting above a body of water, with leaves and debris scattered nearby.
  • Nature

    A serene pond scene featuring colorful koi fish swimming beneath the water's surface, surrounded by reflections of branches above.
  • Fence

    A warning sign indicating that alpacas should not be fed carrots and apples, alongside the animals themselves.
  • Road

    A scenic view of a curving road surrounded by lush green mountains.
  • Mountains

    A serene view of a snowy forest landscape during autumn, showcasing the changing colors of the trees.

Mountain View Care And Rehabilitation Center in Scranton, PA

Mountain View Care And Rehabilitation Center is a nursing home community in Scranton, PA.

Information last verified:

2309 Stafford Avenue, Scranton, PA 18505

For more information about senior living options: (866) 208-4318

3.8 from 113 reviews
5 stars
53
4 stars
26
3 stars
11
2 stars
1
1 stars
22

Overall Review of Mountain View Care And Rehabilitation Center

differentiator 8 reviews mention this

Dining feels restaurant-style

Meals get described as flavorful and varied, with many residents calling the dining restaurant-quality.

Food is one of the most frequently mentioned day-to-day topics. Several reviewers say the meals are delicious, have a good variety, or are “restaurant quality,” and some also mention specific routines like activities around meals. A few comments are less positive, including complaints about food being too salty or declining over time, and at least one note about issues with food support. The community also lists restaurant-style dining as an offering, which matches the repeated impressions from residents and families.

common 25 reviews mention this

Staff compassion stands out

Many residents and families describe the staff as caring, approachable, and attentive to needs.

Across the reviews, positive experiences with staff are a consistent theme. Reviewers describe nurses and aides as polite, professional, friendly, sympathetic, and cheerful, and several say they felt their loved ones were well taken care of. A number of families also credit staff for therapy progress and for providing medical attention when needed. Even among mixed reviews, at least one mentions that the staff they met was very friendly, reinforcing that kindness shows up repeatedly.

caveat 8 reviews mention this

Understaffing affects bathroom help

Some families report long waits for basic help, especially when assistance is needed in the bathroom.

Alongside praise, multiple reviews raise the same operational concern: not enough people available when care is needed. Several reviewers describe being left waiting for bathroom assistance, having to ask more than once, or seeing delays that families felt should have been handled faster. A few reviews connect the issue to broader short staffing, including reports of limited showers or repeated trouble getting help. One review also describes cleanliness and odor problems that appeared alongside these care delays, making the overall experience feel worse when staffing is tight.

differentiator 4 reviews mention this

On-site animals add daily interest

Families mention a small animal set-up and outdoor spaces that make visits more enjoyable.

A distinctive point that comes through in multiple comments is the community’s animal and outdoor environment. One reviewer describes alpacas and a koi pond, while another notes they have alpacas and a stress-relief experience during visits. Other reviews mention cats and a small zoo area with goats and ducks, and one describes an outdoor path to a fishpond and ducks. These observations align with the community’s listed outdoor space and garden features.

caveat 9 reviews mention this

Cleanliness is mixed over time

Cleanliness feedback ranges from excellent to seriously concerning in certain reviews.

Cleanliness is mentioned often, but not consistently. Some reviewers say the facility was clean when they visited and praise excellent cleanliness and care, and others describe it as clean. Other reviews report odors, dirty floors, personal items left in poor condition, and visible messes that residents or family members found unacceptable. There are also comments about a possible decline in the overall feel of the facility, including decor and comfort—not just cleanliness—suggesting conditions may vary depending on timing and unit.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Wilkes-Barre Scranton International (4 miles away) Wilkes-Barre Scranton International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Medicine Shoppe (0.8 miles)
  • CVS Pharmacy (1.1 miles)
  • Ethical Factor Rx (1.5 miles)
  • Omnicare Pharmacy (1.6 miles)
  • Nockley Family Pharmacy (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Rite Aid (2.2 miles)

Restaurants

  • Burger King (0.9 miles)
  • Wendy's (1 miles)
  • Panchero's Mexican Grill (1 miles)
  • Nonno's Pizza & Family Restaurant (1.1 miles)
  • Penalty Box (1.2 miles)
  • McDonald's (1.6 miles)
  • Manning Farm Dairy (1.7 miles)

Cafes

  • Panera Bread (1 miles)
  • Starbucks (1 miles)
  • Carmen's At The Radisson Lackawanna Station (2 miles)
  • Northern Light Espresso Bar (2.1 miles)
  • Starbucks (2.2 miles)
  • Mansour's Grocery & Coffee (2.8 miles)
  • Picc's Ice Cream (3.2 miles)

Places of Worship

  • Saint Stanislaus Pncc-Church (1.2 miles)
  • St Ann's Monastery Parish (2 miles)

Theaters

  • Cinemark (1.2 miles)

Physicians

  • Lehigh Valley Health Network (1.3 miles)
  • Montage Center For Specialized (1.4 miles)
  • Lackawanna Medical Group (1.6 miles)
  • Albert A. Hazzouri, Jr (2 miles)
  • Mulberry Medical Center (2.2 miles)
  • Great Valley Cardiology (2.6 miles)
  • Thomas Dzwonczyk M.D., FACC (2.6 miles)

Hospitals

  • Linwood Nursing Rehab Center (2 miles)
  • Geisinger Community Medical Center (2.1 miles)
  • Regional Hospital Surgery Center (2.4 miles)
  • Moses Taylor Hospital (2.6 miles)
  • Spirit of Mercy Skilled Nursing & Rehabilitation (2.6 miles)
  • Regional Hospital of Scranton (2.6 miles)
  • Scranton Hospital Company (2.6 miles)

Parks

  • Steamtown National Historic Site (2.1 miles)
  • McDade Park (3.1 miles)
  • Sherwood Park (4.3 miles)

Frequently Asked Questions

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