Mountain View Care And Rehabilitation Center in Scranton, PA
Mountain View Care And Rehabilitation Center is a nursing home community in Scranton, PA.
Information last verified:
2309 Stafford Avenue, Scranton, PA 18505
For more information about senior living options: (866) 208-4318
3.8 from 113 reviews
5 stars
53
4 stars
26
3 stars
11
2 stars
1
1 stars
22
Overall Review of Mountain View Care And Rehabilitation Center
differentiator8 reviews mention this
Dining feels restaurant-style
Meals get described as flavorful and varied, with many residents calling the dining restaurant-quality.
Food is one of the most frequently mentioned day-to-day topics. Several reviewers say the meals are delicious, have a good variety, or are “restaurant quality,” and some also mention specific routines like activities around meals. A few comments are less positive, including complaints about food being too salty or declining over time, and at least one note about issues with food support. The community also lists restaurant-style dining as an offering, which matches the repeated impressions from residents and families.
common25 reviews mention this
Staff compassion stands out
Many residents and families describe the staff as caring, approachable, and attentive to needs.
Across the reviews, positive experiences with staff are a consistent theme. Reviewers describe nurses and aides as polite, professional, friendly, sympathetic, and cheerful, and several say they felt their loved ones were well taken care of. A number of families also credit staff for therapy progress and for providing medical attention when needed. Even among mixed reviews, at least one mentions that the staff they met was very friendly, reinforcing that kindness shows up repeatedly.
caveat8 reviews mention this
Understaffing affects bathroom help
Some families report long waits for basic help, especially when assistance is needed in the bathroom.
Alongside praise, multiple reviews raise the same operational concern: not enough people available when care is needed. Several reviewers describe being left waiting for bathroom assistance, having to ask more than once, or seeing delays that families felt should have been handled faster. A few reviews connect the issue to broader short staffing, including reports of limited showers or repeated trouble getting help. One review also describes cleanliness and odor problems that appeared alongside these care delays, making the overall experience feel worse when staffing is tight.
differentiator4 reviews mention this
On-site animals add daily interest
Families mention a small animal set-up and outdoor spaces that make visits more enjoyable.
A distinctive point that comes through in multiple comments is the community’s animal and outdoor environment. One reviewer describes alpacas and a koi pond, while another notes they have alpacas and a stress-relief experience during visits. Other reviews mention cats and a small zoo area with goats and ducks, and one describes an outdoor path to a fishpond and ducks. These observations align with the community’s listed outdoor space and garden features.
caveat9 reviews mention this
Cleanliness is mixed over time
Cleanliness feedback ranges from excellent to seriously concerning in certain reviews.
Cleanliness is mentioned often, but not consistently. Some reviewers say the facility was clean when they visited and praise excellent cleanliness and care, and others describe it as clean. Other reviews report odors, dirty floors, personal items left in poor condition, and visible messes that residents or family members found unacceptable. There are also comments about a possible decline in the overall feel of the facility, including decor and comfort—not just cleanliness—suggesting conditions may vary depending on timing and unit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
180 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Wilkes-Barre Scranton International (4 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Medicine Shoppe (0.8 miles)
CVS Pharmacy (1.1 miles)
Ethical Factor Rx (1.5 miles)
Omnicare Pharmacy (1.6 miles)
Nockley Family Pharmacy (1.7 miles)
CVS Pharmacy (1.8 miles)
Rite Aid (2.2 miles)
Restaurants
Burger King (0.9 miles)
Wendy's (1 miles)
Panchero's Mexican Grill (1 miles)
Nonno's Pizza & Family Restaurant (1.1 miles)
Penalty Box (1.2 miles)
McDonald's (1.6 miles)
Manning Farm Dairy (1.7 miles)
Cafes
Panera Bread (1 miles)
Starbucks (1 miles)
Carmen's At The Radisson Lackawanna Station (2 miles)
Northern Light Espresso Bar (2.1 miles)
Starbucks (2.2 miles)
Mansour's Grocery & Coffee (2.8 miles)
Picc's Ice Cream (3.2 miles)
Places of Worship
Saint Stanislaus Pncc-Church (1.2 miles)
St Ann's Monastery Parish (2 miles)
Theaters
Cinemark (1.2 miles)
Physicians
Lehigh Valley Health Network (1.3 miles)
Montage Center For Specialized (1.4 miles)
Lackawanna Medical Group (1.6 miles)
Albert A. Hazzouri, Jr (2 miles)
Mulberry Medical Center (2.2 miles)
Great Valley Cardiology (2.6 miles)
Thomas Dzwonczyk M.D., FACC (2.6 miles)
Hospitals
Linwood Nursing Rehab Center (2 miles)
Geisinger Community Medical Center (2.1 miles)
Regional Hospital Surgery Center (2.4 miles)
Moses Taylor Hospital (2.6 miles)
Spirit of Mercy Skilled Nursing & Rehabilitation (2.6 miles)
Mountain View Care And Rehabilitation Center on seniors.fyi includes 10 photos including images showing nature, landscaping, outdoors, outdoor, water, mountains, fence, waterfall, and more.
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The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Mountain View Care And Rehabilitation Center photos
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Interior
Outdoors
Landscaping
Outdoor
Nature
Fence
Road
Mountains
Interior
Landscaping
Outdoor
Outdoors
Nature
Fence
Road
Pond
Water
Mountains
Waterfall
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