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4.4 from 45 reviews
5 stars
38
4 stars
0
3 stars
1
2 stars
0
1 stars
6
Overall Review of Scranton Health Care Center
common8 reviews mention this
Rehab and therapy drive results
Residents and families frequently describe strong therapy support that helped them regain mobility and independence.
Multiple reviews credit the therapy department with noticeable progress, including getting residents walking again and improving daily functioning. Families also mention therapy staff working professionally and helping residents work toward discharge goals. Several stays describe rehabilitation as a standout part of the experience, not just basic care.
common7 reviews mention this
Activities keep residents engaged
Daily programming and resident engagement are repeatedly described as a bright part of life at the facility.
Reviews describe consistent activity schedules with multiple things happening throughout the day. Families mention residents staying socially connected and enjoying specific moments tied to the activity team. Some reviewers also connect participation in activities to overall recovery and adjustment during a stay.
common4 reviews mention this
Dining staff and food are praised
Dining is frequently described as accommodating, well-prepared, and enjoyable during stays.
Several reviews highlight the dining experience, including the care and flexibility from dining or kitchen staff when it comes to food options. Families mention snacks and alternative options, and one review calls out food as plentiful. The emphasis on accommodating preferences shows up alongside overall satisfaction with meals during rehabilitation.
common9 reviews mention this
Cleanliness is a consistent theme
Clean, bright spaces are repeatedly mentioned as a major reason families feel comfortable during a stay.
Many reviewers describe the facility as very clean and consistently maintained, often using strong, positive wording about the environment. Families also connect cleanliness with peace of mind while their loved ones are receiving care. A few reviews mention the atmosphere as warm and home-like as well, reinforcing the comfort residents experience.
common18 reviews mention this
Staff care is warmly described
Reviews commonly describe staff across departments as kind, attentive, and supportive for residents and families.
Across many reviews, families describe staff membersāspanning nursing, aides, therapy, and administrationāas caring and responsive. Several note frequent communication and the feeling that staff are available to answer questions and address concerns. A few reviews also mention staff treating residents with respect and helping families through stressful transitions.
caveat2 reviews mention this
Concerns about communication and fairness
A small subset of reviews raises concerns about language barriers and unprofessional or discriminatory treatment.
Some reviewers describe problems related to language and communication when admissions staff allegedly could not or would not accommodate a resident. Another review uses strongly negative language about fairness and professionalism, specifically tied to staff handling of admission or care access. These concerns stand apart from the larger volume of praise for staff support and responsiveness.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
44 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Wilkes-Barre Scranton International (3 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.3 miles)
Medicine Shoppe (1.1 miles)
Nockley Family Pharmacy (1.2 miles)
Ethical Factor Rx (1.7 miles)
Walgreens (1.9 miles)
Omnicare Pharmacy (2.3 miles)
Rite Aid (2.4 miles)
Restaurants
Wendy's (0.4 miles)
Penalty Box (0.5 miles)
Burger King (1.1 miles)
Terry's Diner (1.4 miles)
Nonno's Pizza & Family Restaurant (1.5 miles)
Panchero's Mexican Grill (1.6 miles)
McDonald's (1.7 miles)
Places of Worship
St Ann's Monastery Parish (1.4 miles)
Saint Stanislaus Pncc-Church (1.6 miles)
Cafes
Starbucks (1.5 miles)
Panera Bread (1.5 miles)
Starbucks (2.3 miles)
Carmen's At The Radisson Lackawanna Station (2.4 miles)
Picc's Ice Cream (2.4 miles)
Northern Light Espresso Bar (2.4 miles)
Mansour's Grocery & Coffee (3.4 miles)
Theaters
Cinemark (1.7 miles)
Physicians
Lackawanna Medical Group (2 miles)
Lehigh Valley Health Network (2 miles)
Montage Center For Specialized (2.1 miles)
Dr Dunay's Office (2.3 miles)
Albert A. Hazzouri, Jr (2.3 miles)
Physicians Health Alliance (2.3 miles)
Ross Audiology Services (2.5 miles)
Parks
McDade Park (2.2 miles)
Steamtown National Historic Site (2.3 miles)
Sherwood Park (4.9 miles)
Hospitals
Regional Hospital Surgery Center (2.7 miles)
Geisinger Community Medical Center (2.8 miles)
Linwood Nursing Rehab Center (2.9 miles)
Moses Taylor Hospital (3 miles)
Spirit of Mercy Skilled Nursing & Rehabilitation (3 miles)
Scranton Health Care Center on seniors.fyi includes 7 photos including images showing interior, library, conference room, fireplace, meeting room, bookshelves, dining, decor, and more.
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