Scranton Health Care Center

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  • Interior

    Cozy library interior with a fireplace and comfortable seating.

  • Decor

    A dining room with a table set and a vase of colorful flowers.

  • Building

    A modern building with a stone facade and landscaped surroundings, featuring a circular driveway leading to the entrance.

  • Lighting

    A spacious and well-lit reception area with a front desk.

  • Television

    A cozy waiting room with blue chairs, a television, and decorative lighting.

  • Waiting Area

    A clean and well-decorated dentist office with a dental chair and flowers.

  • Conference Room

    A conference room with a large oval table and several leather chairs.

Scranton Health Care Center

2933 Mccarthy Street, Scranton, PA 18505

For more information about senior living options: (844) 490-3973

4.3 from 35 reviews
5 stars
28
4 stars
0
3 stars
1
2 stars
0
1 stars
6

Skilled Nursing Facility

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    Overall Review of Scranton Health Care Center

    Pros

    • pro The facility provides a warm, welcoming, and supportive environment.
    • pro The Activities Team keeps residents engaged, smiling, and socially connected with plenty of fun options.
    • pro The Therapy Department is outstanding, professional, and compassionate, helping residents regain independence.
    • pro The facility is consistently clean and has a fresh smell that gives families peace of mind.
    • pro Ellen, the social worker, is kind, advocates for residents, and communicates exceptionally well.
    • pro The food is plentiful and offers an appealing alternative menu.
    • pro The staff are caring, wonderful, and clearly enjoy their work.
    • pro The center feels like a small, family-like setting where staff know each resident by name.
    • pro The nursing, CNAs, activity director, social services director, and administration teams are friendly, knowledgeable, and attentive to both residents and families.
    • pro The physical therapy and rehabilitation services are excellent and effective.
    • pro The center is well-maintained, clean, and provides compassionate care that residents and families appreciate.
    • pro Families report improvements in health and well-being and highly value personalized care.

    Cons

    • pro The facility is described as a racist nursing home facility, with admissions staff allegedly stating admission wasn't possible because the resident didn't speak English.
    • pro A staff member is described as rude and cruel about answering simple questions, with the claim that the staff barely speaks English.
    • pro There is a report of a COVID outbreak at the facility, accompanied by accusations of withholding details, treatments, and information.
    • pro The place is labeled a horrible facility that should be shut down immediately.
    • pro There is an expressed intent to file complaints with local agencies and to push for closure, citing unprofessional staff and serious concerns.

    Review

    Scranton Health and Rehab and its Scranton Health Care Center location emerge in these reflections as a place that many families come to see as a caring, community-focused home for their loved ones. Across dozens of accounts, the tone is consistently appreciative of the warm, welcoming environment, and of the sense that residents are treated with attention and respect. Families describe a facility that feels small enough to feel personal, yet capable of delivering a broad range of services - from short-term rehab to longer stays - without losing sight of the human connections that make care feel personal.

    A central thread running through the reviews is the strength of the staff across departments. The Activities Team is repeatedly credited with keeping residents engaged, smiling, and socially connected, with a steady rhythm of events and opportunities to participate. The Therapy Department is praised as professional and compassionate, with many reviewers highlighting how therapy helps residents regain independence. The sentiment is that therapy isn't just about exercises; it's about enabling real progress and meaningful engagement in daily life. In one telling remark, residents are described as thriving under a program that appears well-coordinated with the rest of the care team.

    Several reviews highlight dedicated individuals who go above and beyond. Ellen, the social worker, is singled out for kindness, advocacy, and transparent communication that families feel makes a tangible difference, especially when relatives live out of state. Ashley in Admissions is commended for reaching out personally and demonstrating proactive engagement that sets a hopeful tone from the outset. The admissions team, including Stacey Blackledge, is praised for being thorough and supportive, with multiple staff members - such as Jennifer, Michelle, Andi, Rose, Nancy, and others - named for their contributions. This sense of a cohesive, people-centered team is echoed by families who emphasize that staff members remember residents by name and treat them as individuals with unique histories and preferences.

    The physical environment and daily experience also receive strong endorsements. Reviewers repeatedly note that the facility is clean, with a fresh, reassuring ambiance that provides peace of mind. The dining experience is described as plentiful, with the added benefit of an alternative menu that gives residents real choices. The combination of cleanliness, a home-like setting, and engaging activities appears to contribute to a positive overall atmosphere, helping residents feel comfortable and valued during what can be a challenging time in their lives.

    Many families share stories of progress and personal milestones during rehab stays. Several accounts describe successful short-term rehab experiences where residents regained function and stability, enabling them to return home or improve their daily independence. In these narratives, the care team - nurses, CNAs, therapists, and support staff - works in a coordinated fashion, communicating clearly with families and ensuring everyone's needs are addressed. The sense of a tight-knit, supportive community is reinforced by mentions of specific staff members - such as Doug in activities, Barb and Donna in therapy, and Lynn in physical therapy - whose efforts are credited with meaningful improvements and a sense of security for loved ones.

    Beyond the professional care, the reviews repeatedly speak to the emotional and relational dimensions of care. Families describe staff who are not only competent but genuinely kind and patient, who take time to listen, explain, and participate in the emotional labor that comes with caregiving. The facility is portrayed as a place where residents are treated with dignity, where activities foster social connection, and where families feel that their loved ones are cared for in a manner that respects their personalities, histories, and preferences. The sentiment is that the team becomes more like extended family, and that the small, intimate setting supports deeper, ongoing relationships between residents and staff.

    However, not all feedback is uniformly positive. A minority of reviews raise serious concerns that warrant attention. One account labels the facility as racist, alleging unprofessional behavior and language barriers in admissions. The reviewer describes a specific interaction with Lisa in admissions and indicates a refusal to accept the situation, including plans to file complaints with local agencies. Another reviewer characterizes the facility as needing to be shut down, citing a COVID outbreak allegedly underway with a lack of transparency about treatments and testing. These aspects stand in stark contrast to the overwhelmingly favorable impressions elsewhere and highlight the importance of ongoing oversight, clear communication, and consistent implementation of safety and inclusivity practices.

    Taken together, the collection paints a multifaceted picture: Scranton Health and Rehab is for many families a place of notable care, warmth, and professional dedication, where a strong, family-like atmosphere, attentive staff, robust therapy, and clean, well-maintained surroundings create a positive caregiving environment. At the same time, there are voices urging vigilance - calling for improved communication, cultural sensitivity, and transparent handling of health crises. For anyone considering this facility, the messages suggest a prudent approach: visit in person, meet a range of staff, ask pointed questions about admissions, language access, infection control, and crisis communication, and observe how the environment feels on a typical day. With these steps, families can best assess whether Scranton Health and Rehab aligns with their expectations for quality care and a compassionate, resident-centered culture.

    Features

    Housing

    • 44 resident community capacity 44 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Wilkes-Barre Scranton International (3 miles away) Wilkes-Barre Scranton International (3 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Scranton Health Care Center in Scranton, PA is a well-equipped and comfortable assisted living community. Residents can enjoy amenities such as cable or satellite TV, fully furnished accommodations, and access to outdoor spaces and gardens. The community also offers housekeeping services, move-in coordination, and restaurant-style dining.

    Residents at the Scranton Health Care Center have access to a range of care services including 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The center also provides medication management and offers diabetes diets for those with specific dietary needs.

    The community promotes mental wellness through its dedicated program. Additionally, they offer special dietary restrictions to cater to individual needs.

    Residents at the Scranton Health Care Center can participate in resident-run activities and scheduled daily activities to engage socially within the community. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals conveniently located nearby.

    Overall, the Scranton Health Care Center provides a comprehensive assisted living experience with ample amenities and nearby resources for residents' convenience and enjoyment.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.3 miles)
    • Medicine Shoppe (1.1 miles)
    • Nockley Family Pharmacy (1.2 miles)
    • Ethical Factor Rx (1.7 miles)
    • Walgreens (1.9 miles)
    • Omnicare Pharmacy (2.3 miles)
    • Rite Aid (2.4 miles)

    Restaurants

    • Wendy's (0.4 miles)
    • Penalty Box (0.5 miles)
    • Burger King (1.1 miles)
    • Terry's Diner (1.4 miles)
    • Nonno's Pizza & Family Restaurant (1.5 miles)
    • Panchero's Mexican Grill (1.6 miles)
    • McDonald's (1.7 miles)

    Places of Worship

    • St Ann's Monastery Parish (1.4 miles)
    • Saint Stanislaus Pncc-Church (1.6 miles)

    Cafes

    • Starbucks (1.5 miles)
    • Panera Bread (1.5 miles)
    • Starbucks (2.3 miles)
    • Carmen's At The Radisson Lackawanna Station (2.4 miles)
    • Picc's Ice Cream (2.4 miles)
    • Northern Light Espresso Bar (2.4 miles)
    • Mansour's Grocery & Coffee (3.4 miles)

    Theaters

    • Cinemark (1.7 miles)

    Physicians

    • Lackawanna Medical Group (2 miles)
    • Lehigh Valley Health Network (2 miles)
    • Montage Center For Specialized (2.1 miles)
    • Dr Dunay's Office (2.3 miles)
    • Albert A. Hazzouri, Jr (2.3 miles)
    • Physicians Health Alliance (2.3 miles)
    • Ross Audiology Services (2.5 miles)

    Parks

    • McDade Park (2.2 miles)
    • Steamtown National Historic Site (2.3 miles)
    • Sherwood Park (4.9 miles)

    Hospitals

    • Regional Hospital Surgery Center (2.7 miles)
    • Geisinger Community Medical Center (2.8 miles)
    • Linwood Nursing Rehab Center (2.9 miles)
    • Moses Taylor Hospital (3 miles)
    • Spirit of Mercy Skilled Nursing & Rehabilitation (3 miles)
    • Regional Hospital of Scranton (3 miles)
    • Scranton Hospital Company (3 miles)

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