Residents and families repeatedly describe staff as kind, responsive, and attentive.
Many reviewers emphasize that staff treat residents with personal attention and compassion, often describing communication and follow-through as a standout. Multiple families mention being kept informed about care changes and feeling comfortable calling or visiting. Reviews also describe a clean, home-like environment alongside that staff responsiveness, which helped residents and families feel safe.
caveat3 reviews mention this
Falls and supervision concerns
Some residents experienced serious falls while under care.
A recurring negative theme is inadequate supervision for residents who are described as fall risks. Several reviewers recount multiple falls during the stay, including outcomes like a broken hip and fractured rib or a fracture after safety-related concerns. One reviewer contrasted the resident’s condition after leaving with the period when they were at Smith.
caveat5 reviews mention this
Call response and staffing gaps
Some reviewers report staffing and response problems affecting resident care.
Beyond individual fall stories, multiple reviews describe care being delayed or ignored, including attendants not responding to call requests and help going unanswered. Several negative accounts also point to staffing shortages and turnover, with reviewers describing leadership as dismissive or unsafe. In at least one review, the staffing situation is tied to broader health concerns during the COVID period.
common4 reviews mention this
Activities, garden time, and holidays
Families mention engaging activities and time outdoors.
Several reviewers describe an active daily life that can include garden time and resident-focused social events. One review highlights enjoying time outside in the garden and events such as an ice cream social. Others mention activities and interactions that were important to family members, and at least one reviewer also notes seasonal decorations and a home-like feel.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
93 resident community capacity
Types of Care
Assisted Living
Respite Care
Skilled Nursing Facility
Amenities
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Wilkes-Barre Scranton International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities on-site
Community-sponsored activities
Concierge services
Devotional activities offsite
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Located in Mountain Top, Pennsylvania, this area offers a variety of amenities and services that cater to senior living. With several restaurants nearby such as Abe's Hot Dogs and Adelina's Restaurant & Pizzaria, residents can enjoy dining out without having to travel far. There are also convenient options for healthcare with Northeastern Eye Institute and Geisinger Health System hospitals within a short distance. For leisure activities, residents can visit parks like Barney Farms Park or catch a movie at R/C Wilkes-Barre Movies 14. Additionally, there are cafes like Starbucks and Panera Bread for socializing with friends or enjoying a quiet cup of coffee. Overall, this part of Mountain Top provides a peaceful and convenient environment for seniors looking to settle down in the area.
Restaurants
Abe's Hot Dogs (1.3 miles)
Ice House Pub (2.2 miles)
Adelina's Restaurant & Pizzaria (2.5 miles)
Subway (3 miles)
Cavanaugh's Grille (4 miles)
Wendy's (5.2 miles)
Beech Mountain Lakes Association (5.3 miles)
Physicians
Northeastern Eye Institute (2 miles)
Northeastern Eye Institute (3.2 miles)
Eye Care Specialists (6.9 miles)
Geisinger-South Wilkes-Barre (7.7 miles)
Fiume Thomas J MD (7.7 miles)
Geisinger Pediatrics At Mercy Hospital (7.7 miles)
Klynowsky Family Practice (7.8 miles)
Hospitals
Geisinger Health System (3.2 miles)
Geisinger South Wilkes-Barre Emergency Department (7.7 miles)
Geisinger Health System (7.7 miles)
Wilkes-Barre General Hospital (7.8 miles)
Wyoming Valley Health Care (8.2 miles)
NEPA Breastfeeding Center (9.5 miles)
General Hospital (9.5 miles)
Pharmacies
Crestwood Pharmacy (3.2 miles)
RLS (5.2 miles)
Private Rx (6.1 miles)
Gerrity's Supermarkets (6.2 miles)
CVS Pharmacy (6.5 miles)
Rite Aid (6.8 miles)
CVS Pharmacy (7.4 miles)
Places of Worship
Nebo Baptist Church (6.7 miles)
St Peter & Paul Ukranian Catholic Church (7.9 miles)
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
93 resident community capacity
Assisted Living
Respite Care
Skilled Nursing Facility
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Wilkes-Barre Scranton International (18 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Compassionate, attentive staff in a clean, well-organized facility with adequate meals.
Beyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living
Understanding the Distinctions: Assisted Living and Memory Care Explained
Guiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps