Smith Health Care Ltd

Pros

• The Administrator was diligent in communicating information and discussing the care and treatment plan, so there was agreement.
• The team was fantastic, with staff always available for calls or visits.
• The care received was phenomenal, with a significant improvement in the resident's overall well-being.
• The facility's colors and setup created a tranquil and comfortable environment, reducing stress.
• Each resident had a recliner chair to relax in, and the staff provided attentive care.
• The residents enjoyed spending time outside in the garden and participating in fun activities such as ice cream socials.
• The staff at Smith Health Care treated the residents like family and provided exceptional care.
• The facility was always clean and smelled clean, with responsive staff meeting the residents' needs.
• The rooms were like suites, providing all the necessary amenities for comfortable living.
• The grounds of the facility were well-kept and landscaped, giving it a pleasant appearance.
• Despite difficult situations with challenging patients, the staff remained compassionate, patient, and competent.

Cons

• The previous facility that the person's mom was in fell way below expectations and provided inadequate and subpar care.
• The person hopes they never have to go to a facility like Smith Nursing Home.
• The uncle initially complained about the staff and conditions at Smith Nursing Home.
• The uncle eventually became difficult and a threat to the staff and other patients, leading to his discharge from the facility.

Review

Smith Healthcare has received overwhelming praise and appreciation from residents and their families for the kindness and exceptional care provided at their nursing facility. The staff and management have been commended for their attentive and compassionate approach, going above and beyond to ensure the well-being of each resident.

The Administrator at Smith Healthcare is lauded for diligent communication, ensuring that families are kept informed about the care and treatment plans for their loved ones. This level of transparency fosters trust between the facility and the families, allowing them to be in agreement regarding the best course of action for their loved ones' health.

The team at Smith Healthcare is described as fantastic, always available for calls or visits. They are specifically praised for their efforts in setting up technology, such as an iPad, to facilitate video calls between residents and their family members. This goes a long way in maintaining strong connections between residents and their loved ones, especially during times when physical visits may not be possible.

The quality of care provided at Smith Healthcare is consistently described as phenomenal. Residents who had previously experienced inadequate care elsewhere found a renewed sense of dignity and happiness in this facility. The environment is designed to promote tranquility, with well-appointed rooms featuring calming colors that help reduce stress. Each resident has access to a recliner chair for relaxation, while the attentive staff ensures individual needs are met.

Engaging activities such as outdoor time in the garden and ice cream socials contribute to residents' enjoyment and overall well-being. The positive impact on health is evident as one reviewer expresses joy at seeing their mother smiling, happy, reading a book, feeling safe, secure, with improved health after transitioning from another subpar facility.

Smith Healthcare's commitment to personalized care can be seen in its ability to accommodate changing needs. Another reviewer shares how their mother was able to move over to the personal care side after significant improvement in her condition. The owner, administrators, and staff are wholeheartedly thanked by reviewers for the exceptional care provided to their loved ones.

Gratitude and appreciation are expressed by families who have entrusted their loved ones to Smith Healthcare over an extended period. The facility's excellent communication, cleanliness, and attentive staff contribute to families feeling confident about the care their loved ones receive. The head of nursing is especially acknowledged for keeping family members informed about changes involving their loved ones, offering peace of mind during the caregiving journey.

Even though these reviews emphasize positive experiences, one reviewer acknowledges that they hope they will not have to return to a nursing facility in the future. However, if the need arises, they express a strong preference for Smith Healthcare due to the facility's responsive staff and well-maintained environment.

In conclusion, Smith Healthcare has garnered exceptionally positive reviews from residents and families alike. The kind and caring approach of staff and management, along with exceptional communication and personalized care plans, create a warm and supportive environment for residents. Families appreciate the genuine concern for their loved ones' well-being rather than purely focusing on financial aspects. With clean facilities, top-notch staff, engaging activities, and a commitment to individualized care, Smith Healthcare receives heartfelt gratitude from those who have experienced its exceptional services.

Located in Mountain Top, Pennsylvania, this area offers a variety of amenities and services that cater to senior living. With several restaurants nearby such as Abe's Hot Dogs and Adelina's Restaurant & Pizzaria, residents can enjoy dining out without having to travel far. There are also convenient options for healthcare with Northeastern Eye Institute and Geisinger Health System hospitals within a short distance. For leisure activities, residents can visit parks like Barney Farms Park or catch a movie at R/C Wilkes-Barre Movies 14. Additionally, there are cafes like Starbucks and Panera Bread for socializing with friends or enjoying a quiet cup of coffee. Overall, this part of Mountain Top provides a peaceful and convenient environment for seniors looking to settle down in the area.

Restaurants

• Abe's Hot Dogs (1.3 miles)
• Ice House Pub (2.2 miles)
• Adelina's Restaurant & Pizzaria (2.5 miles)
• Subway (3 miles)
• Cavanaugh's Grille (4 miles)
• Wendy's (5.2 miles)
• Beech Mountain Lakes Association (5.3 miles)

Physicians

• Northeastern Eye Institute (2 miles)
• Northeastern Eye Institute (3.2 miles)
• Eye Care Specialists (6.9 miles)
• Geisinger-South Wilkes-Barre (7.7 miles)
• Fiume Thomas J MD (7.7 miles)
• Geisinger Pediatrics At Mercy Hospital (7.7 miles)
• Klynowsky Family Practice (7.8 miles)

Hospitals

• Geisinger Health System (3.2 miles)
• Geisinger South Wilkes-Barre Emergency Department (7.7 miles)
• Geisinger Health System (7.7 miles)
• Wilkes-Barre General Hospital (7.8 miles)
• Wyoming Valley Health Care (8.2 miles)
• NEPA Breastfeeding Center (9.5 miles)
• General Hospital (9.5 miles)

Pharmacies

• Crestwood Pharmacy (3.2 miles)
• RLS (5.2 miles)
• Private Rx (6.1 miles)
• Gerrity's Supermarkets (6.2 miles)
• CVS Pharmacy (6.5 miles)
• Rite Aid (6.8 miles)
• CVS Pharmacy (7.4 miles)

Places of Worship

• Nebo Baptist Church (6.7 miles)
• St Peter & Paul Ukranian Catholic Church (7.9 miles)

Transportation

• East Coast Institute Taxidermy (7.3 miles)

Parks

• Barney Farms Park (8.3 miles)
• Kirby Park (8.8 miles)

Theaters

• R/C Wilkes-Barre Movies 14 (8.4 miles)

Cafes

• Starbucks (8.5 miles)
• Panera Bread (9.1 miles)
• Starbucks (9.2 miles)
• Mattern's Floral and Furnishings (9.3 miles)
• Bear Creek Cafe (9.6 miles)