100 Claymont Ave., Hanover, PA 18706
To contact a resident: (570) 829-4217
For more information about senior living options: (866) 208-4318
Overall Review of Sullivan Place Apartments
Pros
The staff is wonderful and helpful.- The community is clean and well maintained.
- Dad's apartment is nice and spacious, with a good-sized walk-in closet and a balcony.
- A monthly food basket helps residents prepare meals.
- Sullivan Place Apartments are kept up really well, with clean grounds and recent updates like new carpets and fresh paint.
- The location is good.
Cons
The reviewer advises against renting here.- The owner harassed the reviewer's mother over petty issues.
- There was a bed bug infestation and other vermin, including rats and mice.
- The owner harassed the reviewer's mother until she had a heart attack.
- The reviewer would never recommend this place.
- The handicap bathroom is smaller than normal.
Review
Sullivan Place Apartments in Hanover is best suited for seniors who prize a clean, well-maintained living environment, friendly on-site staff, and practical, low-friction daily living. It works for residents who want a straightforward, comfortable apartment with a balcony and a spacious closet, placed in a location that supports easy errands and connections. The model here leans toward social, low-key interaction rather than a packed activities calendar, so it fits someone who enjoys casual gatherings and neighborly conversation more than structured programming. A steady emphasis on upkeep and a tidy exterior creates a reassuring baseline for reliability.
Those who should consider alternatives are seniors or families who cannot tolerate irregular management behavior, or who require a strong safety culture backed by proactive, resident-centered problem solving. The most serious red flag in the portfolio is a history of direct harassing conduct by management toward residents, which can destabilize a resident’s health and sense of security. Pest control is another nontrivial concern, with credible reports of bed bugs and vermin that compromise comfort and cleanliness. For residents needing robust activities, enhanced accessibility, or more assertive containment of pests and conflicts, other communities may deliver a more resilient experience.
On the positive side, the strongest assets center on cleanliness, upkeep, and practical comforts. The grounds are well kept, interiors have been refreshed with new paint and carpeting, and apartments offer real living space with features such as a walk-in closet and a balcony. Residents consistently describe staff as kind and helpful, and one reviewer notes a monthly food basket that supports independent meal preparation. The combination of a tidy environment, attentive staff, and a pleasant location creates a dependable baseline for daily routines and socializing, which matters for many seniors seeking dignity and ease of living.
Yet the drawbacks are significant and cannot be minimized. The most serious concern is the reported pattern of harassment by a managing owner that allegedly escalated to a health crisis for a resident. That level of interpersonal risk destroys trust and makes steady, long-term residency untenable for anyone prioritizing safety and peace of mind. Structural concerns like a handicap bathroom that is smaller than standard also merit attention, particularly for residents with mobility needs who require generous space for accessibility equipment or assistance. Finally, a lean activities lineup may leave some residents seeking more enrichment or purpose-driven engagement feeling underwhelmed.
There is a clear tension between the solid maintenance, friendly staff, and convenient location, and the troubling management dynamics and pest history. Pros such as a clean, orderly environment and supportive staff do mitigate some day-to-day frustrations, but they do not neutralize the risk posed by hostile management and persistent vermin issues. For families evaluating options, the decision hinges on tolerance for potential conflicts and the willingness to prioritize robust pest control and resident safety culture over modest programming. If those elements are non-negotiable, alternatives with proven stability and stronger resident advocacy are worth pursuing.
Bottom line: Sullivan Place may be a fit for seniors who want a neat, comfortable apartment with reliable upkeep, a courteous staff, and light social opportunities in a convenient Hanover setting. However, the combination of reported harassment by management and pest problems is a serious red flag that can overwhelm the positives for many families. Prospective residents should engage in direct conversations with current residents and staff, request recent pest-control records, and probe how conflicts are handled and resolved. If stability and resident safety culture are non-negotiable, exploring other communities with stronger assurances and richer programming is the prudent choice.
Active Adult Communities (55+)
Cats allowed
Dogs allowed
Activities on-site
Bath tubs
Indoor common areas
Outdoor common areas
Wheelchair accessible showers
Wilkes-Barre Scranton International (12 miles away)
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