Overall Review of Marion Terrace Apartments
common
8 reviews mention this
Office staff feel helpful
Many residents describe the office staff as pleasant, helpful, and responsive.
Several reviews say the women in the office are pleasant and make the application process feel easier, especially when residents ask questions. Residents also mention getting clear information and helpful resources, and others describe issues being handled and fixed on time after switching to newer management or a specific staff member. A few residents contrast this with earlier experiences, saying things improved once staff were more attentive.
common
4 reviews mention this
Maintenance and upkeep keep it nice
Residents frequently report efficient maintenance and good property upkeep.
Reviews mention maintenance being efficient and apartments/grounds being kept up, with one resident saying they have never had problems. Others describe the complex as well maintained, clean, and appearing attractive and peaceful. At the same time, there are a few conflicting complaints about management not fixing certain issues, which shows upkeep quality can vary by situation or management period.
caveat
6 reviews mention this
Management and customer service can disappoint
Some residents report unprofessional management and poor responsiveness.
A recurring complaint is that management and some office staff can be unprofessional, with residents describing negative attitudes and unfair treatment when raising concerns. Several reviews also describe communication problems during the application process, including not getting responses to calls. Other residents mention disputes around repairs, deposits, or how problems are handled, which adds to the concern that service quality is inconsistent.
caveat
2 reviews mention this
Neighbor behavior and safety concerns
A couple of residents raise concerns about neighbor behavior and safety.
One review describes children causing disturbances and cites an incident involving another child where the resident felt management did not act. Another resident reports neighbors engaging in drug-related activity and says they had to leave because of it. Together, these accounts point to safety and conduct concerns at times.
common
4 reviews mention this
Quiet, peaceful atmosphere for some
Some residents say the complex feels quiet and peaceful.
Multiple reviews describe the area as quiet, peaceful, and comfortable, with one resident specifically praising a quiet side and pleasant neighbors. Others say the complex looks beautiful and give the environment positive feedback. However, there are also negative reviews that contradict this overall feel, suggesting that how “quiet” it is may depend on the building and time period.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Wilkes Barre, Pennsylvania offers a variety of amenities and services that cater to senior living needs. With several pharmacies in close proximity, access to prescription medications and healthcare services is convenient. Additionally, there are multiple dining options ranging from fast food to sit-down restaurants, providing choices for every palate. The presence of nearby hospitals and physicians ensures easy access to medical care when needed. Parks such as Barney Farms Park offer opportunities for outdoor recreation and relaxation. Places of worship in the area provide spiritual support and community connections. Nearby theaters and cafes offer entertainment options and social gatherings. Overall, this part of Wilkes Barre provides a well-rounded environment for seniors seeking a vibrant and convenient place to live.
Restaurants
- The Big House Bar (0.7 miles)
- Raub's Restaurant (1.8 miles)
- Little Caesars Pizza (2.2 miles)
- Ricci's Pizza & Beer (2.4 miles)
- Taco Bell (2.4 miles)
- III Guys (2.5 miles)
- Wendy's (2.6 miles)
Pharmacies
- CVS Pharmacy (0.7 miles)
- CVS Pharmacy (1.4 miles)
- RLS (1.6 miles)
- Harrold's Pharmacy & Home Infusion (1.7 miles)
- Turkey Hill, LP (2.1 miles)
- Gerrity's Supermarkets (2.5 miles)
- Rite Aid (2.6 miles)
Physicians
- Geisinger-South Wilkes-Barre (1.3 miles)
- Geisinger Pediatrics At Mercy Hospital (1.4 miles)
- Intermountain Medical Group (1.4 miles)
- Klynowsky Family Practice (1.6 miles)
- Fiume Thomas J MD (2 miles)
- Penn State Geisinger Health Group (2.6 miles)
- Northeastern Eye Institute (2.6 miles)
Hospitals
- Geisinger South Wilkes-Barre Emergency Department (1.4 miles)
- Geisinger Health System (1.4 miles)
- Wilkes-Barre General Hospital (1.7 miles)
- Wyoming Valley Health Care (2.6 miles)
- NEPA Breastfeeding Center (3.4 miles)
- First Hospital (3.7 miles)
- First Hospital Wyoming Vly Nesbitt Memorl Health Center (3.7 miles)
Parks
- Barney Farms Park (1.7 miles)
- Kirby Park (2.7 miles)
Places of Worship
- St Peter & Paul Ukranian Catholic Church (1.7 miles)
- Nebo Baptist Church (4.1 miles)
- Luzerne United Methodist Church (4.5 miles)
Theaters
- R/C Wilkes-Barre Movies 14 (2.7 miles)
Cafes
- Starbucks (2.9 miles)
- Mattern's Floral and Furnishings (3 miles)
- Starbucks (3.9 miles)
- Panera Bread (4.5 miles)
Active Adult Communities (55+)
Activities on-site
Devotional services off-site
Indoor common areas
Wilkes-Barre Scranton International (13 miles away)
Ambulatory care
Diabetic care
Meals provided
Extensive on-site care options and wide range of amenities.
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