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3.8 from 57 reviews
5 stars
36
4 stars
4
3 stars
2
2 stars
0
1 stars
15
Overall Review of Hampton House
common20 reviews mention this
Staff are often described as caring
Many reviews describe staff who are genuinely caring and supportive.
A large portion of residents and family members say the staff treated them with care and kindness, from nurses and aides to therapists and administration. Several reviewers also mention being kept informed or reassured during admission and ongoing care, and they describe communication as consistent. A few reviews specifically highlight individual nurses or staff members by name and connect that support to comfort and confidence during a hard transition.
common6 reviews mention this
Activities help residents stay busy
Residents and families frequently mention a steady schedule of activities.
Multiple reviews mention activities and events happening regularly, with residents able to get involved and stay engaged. Some families point to visibility into activities through the facility’s updates, which they say helped ease worries about the move. One reviewer also describes activities that appear to be organized for different cognitive levels, while another emphasizes the importance of being able to walk around and have things to do.
common6 reviews mention this
Therapy is a key part
Reviews often tie positive outcomes to therapy and rehabilitation support.
Several reviewers describe therapy as a major reason for improvement during short-term rehab and longer stays. Families mention therapists focusing on goals and objectives and working day to day as part of the care plan. Others specifically praise therapy as excellent or amazing and connect that to progress after hospital stays or mobility challenges.
caveat11 reviews mention this
Nursing responsiveness and cleanliness draw complaints
Some reviews raise serious concerns about staffing, responsiveness, and cleanliness.
Alongside positive experiences, a recurring set of negative reviews describe problems with getting help, including reports that phones at the nurses station are not answered and staff are not around. Several reviewers also describe short staffing or delays in care, and some point to communication gaps like not being notified with updates. Additional complaints include cleanliness issues and allegations of inadequate follow-through on basic care needs, which reviewers say led to emergency care or a difficult experience for family members.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
104 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Wilkes-Barre Scranton International (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Wilkes-Barre, Pennsylvania, offers a convenient and accessible location for seniors looking to settle down in a vibrant community. With a variety of restaurants, pharmacies, places of worship, physicians' offices, hospitals, parks, theaters, and cafes within a few miles' radius, residents have easy access to essential services and recreational activities. The area is well-equipped with healthcare facilities such as Geisinger-South Wilkes-Barre and Wilkes-Barre General Hospital for any medical needs. Additionally, the presence of popular dining options like The Big House Bar and III Guys ensures residents can enjoy diverse culinary experiences. Overall, this neighborhood provides seniors with a comfortable and well-rounded living environment that prioritizes convenience and quality amenities.
Restaurants
The Big House Bar (1 miles)
Raub's Restaurant (1.4 miles)
Little Caesars Pizza (3.1 miles)
III Guys (3.2 miles)
Taco Bell (3.3 miles)
Wendy's (3.3 miles)
Burger King (3.3 miles)
Pharmacies
RLS (1.3 miles)
CVS Pharmacy (1.6 miles)
CVS Pharmacy (1.6 miles)
Gerrity's Supermarkets (1.6 miles)
Harrold's Pharmacy & Home Infusion (2.6 miles)
CVS Pharmacy (2.7 miles)
Turkey Hill, LP (3 miles)
Places of Worship
St Peter & Paul Ukranian Catholic Church (1.5 miles)
Nebo Baptist Church (3.2 miles)
Luzerne United Methodist Church (5.1 miles)
Physicians
Intermountain Medical Group (1.6 miles)
Geisinger-South Wilkes-Barre (2.2 miles)
Geisinger Pediatrics At Mercy Hospital (2.3 miles)
Klynowsky Family Practice (2.5 miles)
Fiume Thomas J MD (2.9 miles)
Eye Care Specialists (3.3 miles)
Penn State Geisinger Health Group (3.5 miles)
Hospitals
Geisinger South Wilkes-Barre Emergency Department (2.2 miles)
Geisinger Health System (2.2 miles)
Wilkes-Barre General Hospital (2.6 miles)
Wyoming Valley Health Care (3.5 miles)
NEPA Breastfeeding Center (4.3 miles)
First Hospital (4.5 miles)
First Hospital Wyoming Vly Nesbitt Memorl Health Center (4.5 miles)
Hampton House on seniors.fyi includes 6 photos including images showing healthcare, bedroom, interior, dining, rehabilitation, outdoor, lighting, physical therapy, and more.
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Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
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