Birchwood Healthcare And Rehabilitation Center in Nanticoke, PA

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  • Interior

    A comfortable hospital room designed for patient care, featuring a bed, chair, and personal touches.
  • Decor

    A cozy waiting area featuring two blue chairs, a small table with greenery, and an inspirational quote on the wall.
  • Building

    A view of the Birchwood facility surrounded by lush greenery and blooming flowers under a cloudy sky.
  • Windows

    A cozy dining area featuring tables, decorative elements, and large windows, creating a welcoming atmosphere.
  • Landscaping

    A sign for Birchwood, surrounded by greenery and under a clear blue sky.
  • Lobby

    A welcoming reception area with a visitor sign and a registration desk.
  • Lounge

    A cozy waiting area featuring a green chair, decorative table with flowers, and an informative banner.
  • Healthcare

    A motivational message on the wall of a healthcare facility, encouraging resilience and determination.

Birchwood Healthcare And Rehabilitation Center in Nanticoke, PA

395 Middle Road, Nanticoke, PA 18634

For more information about senior living options: (844) 490-3973

4.8 from 107 reviews
5 stars
97
4 stars
6
3 stars
1
2 stars
0
1 stars
3

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Overall Review of Birchwood Healthcare And Rehabilitation Center

Pros

  • pro The staff are friendly and welcoming.
  • pro Morgan and the OT/PT are very helpful in explaining their work with residents.
  • pro The facility is clean and the staff are respectful and helpful.
  • pro The coordination of care across departments is highly professional and comforting.
  • pro Candy, Kat, and Renee made a positive impact on the resident’s care.
  • pro Sharon Nichols-Cullen is amazing, competent, and compassionate, addressing every need.
  • pro The physical therapists are great and meet patients’ needs promptly.
  • pro The staff are caring and compassionate toward residents.
  • pro The office staff, nurses, aides, and others are professional and kind.
  • pro The activities director goes above and beyond to welcome residents.
  • pro The meals accommodate preferences and are well prepared.
  • pro The facility is a great place for loved ones to receive care and rehab.

Cons

  • pro Birchwood doesn’t deserve even one star, according to one reviewer.
  • pro The physical therapy at Birchwood was described as a joke by another reviewer.
  • pro A reviewer claimed rides to appointments were canceled without notifying anyone.
  • pro A reviewer stated that Birchwood wouldn’t feed her during her stay.
  • pro A reviewer alleged that $70 worth of clothing was stolen by staff in the laundry.
  • pro One reviewer noted that some staff members were questionable.

Review

Birchwood Healthcare and Rehabilitation Center in Nanticoke is best suited for families seeking a facility that delivers aggressive post-acute rehabilitation and steady skilled-nursing support within a warm, resident-centered environment. The center shines for short-term rehab as well as ongoing care for seniors who benefit from daily therapy, physical, occupational, and speech, paired with attentive nursing and a care team that treats residents like individuals. It is especially compelling for those who value a facility where therapy is integrated with daily routines, where staff become familiar with residents’ preferences, and where social services play an active, coordinating role in care planning.

Those weighing Birchwood against alternatives should consider factors beyond therapy and nursing quality. For families with a strict emphasis on perfect, error-free transport logistics or zero risk of service lapses, it may be prudent to compare with other options, given a rare but troubling report about transportation cancellations and missed appointments in one family’s experience. Likewise, households prioritizing a fortress-level guarantee against any item misplacement or loss may wish to scrutinize belongings handling and the facility’s laundry and security practices more closely. In short, Birchwood is excellent for comprehensive rehab and caring daily life, but a very small segment of experiences suggests a need to confirm operational reliability in transportation and ancillary services before committing.

On the positive side, the core advantages at Birchwood are substantial and well-aligned with common family goals for rehab and long-term care. The staff are repeatedly described as compassionate, respectful, and deeply engaged with residents’ well-being, and that humane approach permeates every department, from nursing to dietary to housekeeping. Therapy teams earn frequent praise for responsiveness and effectiveness, with residents making tangible gains and leaving with improved strength and mobility. The environment reinforces these strengths: the building is notably clean and well-maintained, with a calm, welcoming atmosphere that makes residents feel safe and cared for. The dining program and activities also stand out, delivering meals that meet preferences and a schedule of programs designed to keep residents engaged and socially connected.

The strongest offset to potential drawbacks lies in Birchwood’s demonstrated culture of proactive care coordination and genuine accessibility of leadership. Families repeatedly highlight the Social Services Director’s competence and warmth, alongside admissions staff who make transitions smoother and less stressful. The consistency of positive remarks about individual staff members, nurses, aides, therapists, and the activities team, creates a reliable impression of dependable day-to-day care. When concerns do arise, the pattern in reviews suggests they are addressed with courtesy and seriousness, with staff going the extra mile to ensure comfort, timely communication, and individualized attention. In practical terms, this means families can expect a high likelihood of timely therapy appointments, attentive oversight of care plans, and a responsive approach to dietary and activity preferences.

Still, no facility operates without occasional rough edges. The notable negative experience centers on a handful of operational hiccups, specifically in transportation for medical appointments and an instance of item loss, that underscore the importance of clear, proactive communication and vigilant oversight of ancillary services. These outlier reports should be weighed against the overwhelming consensus of strong, consistent praise for staff kindness, the efficacy of therapy, and the overall quality of life residents experience. Prospective families should, therefore, verify that transport policies, appointment coordination, and personal item handling meet their expectations before placement. Asking pointed questions about how transportation is scheduled, how conflicts are resolved, and how belongings are tracked can prevent similar concerns from arising.

In deciding whether Birchwood is the right match, focus on the fit between a family’s rehab goals and the community’s strengths. If a loved one needs aggressive, well-organized therapy, enjoys a lively but comfortable atmosphere, and benefits from a care team that treats residents with genuine warmth and respect, Birchwood stands out as a top-tier choice. The consistently positive experiences with therapy, nursing, and social services create a compelling case for placement, especially for those who desire a seamless transition from hospital to rehab and a steady path toward greater independence. Conversely, if the top priority is an unassailable guarantee against any scheduling slips or losses, or if a smaller, more boutique setting is preferred, it would be prudent to survey comparable facilities and compare transport reliability and security practices more closely.

Ultimately, Birchwood is a practical, well-regarded option for families prioritizing robust rehab services, engaged programming, and a compassionate care culture. It rewards those who invest time in meeting the key players, therapists, nurses, social services staff, and the admissions team, and who demand consistency in daily routines and meal customization. For families with moderate tolerance for occasional service variations and a strong emphasis on quality therapy and personal connections, Birchwood represents a careful, informed, and ultimately reassuring choice. The decision comes down to aligning rehab intensity and social environment with the family’s expectations for reliability in transportation and operational coordination; if that alignment exists, Birchwood earns a confident recommendation.

Features

Housing

  • 121 resident community capacity 121 resident community capacity

Types of Care

  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Wilkes-Barre Scranton International (17 miles away) Wilkes-Barre Scranton International (17 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Birchwood Healthcare And Rehabilitation Center in Nanticoke, PA is a skilled nursing facility that provides top-quality care for seniors in need of assistance with daily living activities. The center offers a wide range of amenities to ensure the comfort and enjoyment of its residents.

The community features a beauty salon where residents can get pampered, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around, and there's also a computer center for those who want to stay connected digitally.

Dining options are plentiful at Birchwood, with a restaurant-style dining room serving delicious meals prepared by the staff. Special dietary restrictions are accommodated, ensuring that each resident's nutritional needs are met. Additionally, there is a kitchenette available for residents who prefer to cook their own meals.

To promote physical well-being, Birchwood offers a fitness room and wellness center where residents can engage in exercise programs and receive 24-hour supervision. Activities of daily living assistance are provided by the caring staff, including help with bathing, dressing, and transfers.

Medication management is handled by professionals on-site to ensure that residents receive their medications in a timely manner. A mental wellness program is also available to support the emotional well-being of the residents.

The community provides ample opportunities for socialization and engagement through resident-run activities and scheduled daily activities. Concierge services are offered to assist with any additional needs or inquiries.

In terms of location, Birchwood has convenient access to nearby services such as six pharmacies, two physicians' offices, restaurants, and places of worship. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.

Overall, Birchwood Healthcare And Rehabilitation Center offers a comfortable and supportive environment for seniors seeking skilled nursing care. With its array of amenities and care services available, it strives to enhance the quality of life for its residents while providing excellent care.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Rite Aid (1.4 miles)
  • Gerrity's Supermarkets (1.4 miles)
  • RLS (2.8 miles)
  • CVS Pharmacy (4.2 miles)
  • CVS Pharmacy (4.5 miles)
  • Harrold's Pharmacy & Home Infusion (5.5 miles)

Places of Worship

  • Nebo Baptist Church (1.3 miles)
  • St Peter & Paul Ukranian Catholic Church (3.7 miles)
  • Our Lady of Mt Carmel Church (7.2 miles)

Restaurants

  • Burger King (1.4 miles)
  • Marty's Blue Room (1.6 miles)
  • Maureen's (2.8 miles)
  • Ice House Pub (3.3 miles)
  • Raub's Restaurant (3.6 miles)
  • The Big House Bar (3.8 miles)
  • Adelina's Restaurant & Pizzaria (5.5 miles)

Physicians

  • Eye Care Specialists (1.4 miles)
  • Intermountain Medical Group (4.3 miles)
  • Geisinger-South Wilkes-Barre (5.1 miles)
  • Geisinger Pediatrics At Mercy Hospital (5.2 miles)
  • Northeastern Eye Institute (5.4 miles)
  • Klynowsky Family Practice (5.4 miles)
  • Northeastern Eye Institute (5.6 miles)

Hospitals

  • Geisinger South Wilkes-Barre Emergency Department (5.1 miles)
  • Geisinger Health System (5.2 miles)
  • Wilkes-Barre General Hospital (5.5 miles)
  • Geisinger Health System (5.6 miles)
  • Wyoming Valley Health Care (6.4 miles)
  • NEPA Breastfeeding Center (7.2 miles)
  • First Hospital (7.4 miles)

Parks

  • Barney Farms Park (5.4 miles)
  • Kirby Park (6.5 miles)

Theaters

  • R/C Wilkes-Barre Movies 14 (6.4 miles)

Cafes

  • Starbucks (6.7 miles)
  • Mattern's Floral and Furnishings (6.7 miles)
  • Starbucks (7.5 miles)

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