Saint Mary's Villa Nursing Home
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516 Street. Mary'S Villa Road, Moscow, PA 18444
For more information about senior living options: (844) 490-3973
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St. Mary's Villa is described as having a welcoming atmosphere with a very caring staff. The staff are compassionate and professional across administrative, nursing, and support roles. The physical therapy department is wonderful and supportive to both patients and families. Nurse Amanda is exceptional and the aides are praised for their care. The chef and kitchen staff are great and accommodating to residents' meal preferences. The facility is top notch with knowledgeable, kind, and friendly staff. The staff provide strong support to caregivers and families. There are many daily activities for residents and delicious meals in a nice dining room.
The room has not been cleaned for over a week, and the bathroom is filthy. There is no clear point of contact for residents; no one knows who to talk to. Aides reportedly were disrespectful to a 99-year-old roommate. Help requests via the "Help" light are often answered only after about an hour, or not at all. Staff neglected residents, ignored cries for help, and even took a resident's cell phone to prevent communication. On the second floor residents are not attended to and are reportedly handled roughly; the director of nursing is described as spiteful and management as untrustworthy, with incident reports allegedly being covered up. The facility has been described as terrible, with staff treating residents poorly and warnings not to bring family members there.St. Mary's Villa Residence emerges in these accounts as a place of strong, heartfelt devotion from many families alongside a troubling track record in others. The collection of reviews spans years and experiences, weaving together praise for warmth, activity-rich environments, and compassionate care with sharp critiques of cleanliness, communication, and administrative responsiveness. What stands out is the sheer variability: some families repeatedly describe the staff as loving, attentive, and professional, while others recount disturbing lapses that deeply affected their loved ones.
On the positive side, many reviewers emphasize a welcoming atmosphere and a staff that feels like family. Residents and their families repeatedly highlight the caring touch of nurses, aides, and admin personnel, as well as the availability of daily activities and the quality of meals served in a pleasant dining room. Several accounts praise specific individuals by name - nurses and aides who went above and beyond, physical therapists who were patient and thorough, and kitchen staff whose meals and responsiveness improved daily life for the residents. For families, the facility has also offered meaningful support around end-of-life care, with testimonials describing comfort, compassion, and a sense that their loved ones were treated with dignity. In some cases, reviewers feel grateful for the place's overall environment, its location, and the ongoing opportunities for social connection and engagement.
Nevertheless, there are serious concerns voiced by other reviewers that cannot be ignored. A number of comments describe a lack of cleanliness and inconsistent housekeeping, including one account in which a room had not been cleaned for more than a week and a bathroom was described as filthy. Requests for assistance via the Help light are portrayed as taking far too long - sometimes an hour or more to be answered - leading to frustration and fear, especially when a resident has a high level of need. Some reviews relay personal discomfort with how certain aides interact with residents or with how roommates are cared for, including concerns about disrespect and neglect. These voices depict a fear that, in certain moments, residents may not be receiving timely, respectful, or appropriate care.
The most severe criticisms center on neglect, miscommunication, and a sense that some staff or leadership were unsupportive or even punitive. One reviewer uses very strong language to describe neglect and mistreatment, alleging that a father was ignored, subjected to inappropriate medication, and effectively "drugged to shut up," with claims of being treated disrespectfully and communications being repeatedly cut off. Other accounts accuse management of stubbornness, backstabbing, and even cover-ups of incident reports. A separate, explicit critique singles out the director of nursing and the broader administrative team as spiteful or untrustworthy, suggesting that relationships between families and leadership were strained or broken in significant ways. These experiences are accompanied by specific grievances about incident reporting, staff turnover, and overall trust in the care environment.
Complicating the picture further are mixed reports about differences in care across floors or units, suggesting a dichotomy within the same facility. One account notes that residents on the first floor were treated well, whereas those on the second floor were not as alert or oriented, with concerns about staffing and responsiveness. Another review criticizes the timing and handling of medication transfers from hospital to facility, while still recognizing that the night-shift team attempted to address the issues and followed up with families. These contrasting experiences imply that the quality of care may vary significantly depending on location, staff on duty, and perhaps the specific day-to-day dynamics of the team caring for a given resident.
Against this backdrop of mixed experiences, several voices stand out for their unwavering optimism and gratitude. A family who chose St. Mary's after exploring respite options elsewhere describes the facility as far surpassing others in professionalism, compassion, and support for both the patient and the caregiver. They emphasize the care team's ability to provide comfort at the end of life and to communicate progress and plans clearly. Other positive reviewers speak of a top-notch facility with a friendly and supportive staff, a nice location, and a community where staff and families feel connected. These summaries emphasize appreciation for personalized attention, respectful communication, and a sense of partnership in managing the caregiving journey.
Taken together, the reviews present a complex portrait of St. Mary's Villa Residence: a place where many residents receive loving, capable, and dignified care, and where families often feel supported and inspired by the staff's dedication. At the same time, the accounts reveal significant concerns about cleanliness, responsiveness, and administrative or leadership issues that have caused fear, frustration, and, in the worst cases, deep distrust. For prospective families, the message is clear but nuanced: the quality of experience can vary widely, potentially depending on the unit, the on-duty staff, and the specific dynamics of the care team. Careful, in-depth conversations with facility leadership, a tour focused on daily routines and housekeeping practices, and direct inquiries about medication processes and response times are essential steps in assessing whether St. Mary's Villa will best meet a loved one's needs.
112 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Wilkes-Barre Scranton International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Saint Mary's Villa Nursing Home, located in the charming town of Moscow, PA, offers a nurturing and vibrant assisted living community designed to promote comfort, independence, and well-being for its residents. This esteemed facility boasts an impressive array of amenities tailored to enhance daily living and foster a sense of community.
Residents can enjoy services such as a beauty salon for pampering sessions and a fully furnished environment that promotes ease and relaxation. The community's dining options are exceptional, featuring restaurant-style dining with special dietary accommodations to cater to individual needs. With a cozy kitchenette available in each unit and dedicated meal preparation services, culinary satisfaction is prioritized.
For those seeking both physical wellness and social engagement, Saint Mary’s Villa provides various amenities including a fitness room, wellness center, gaming room, small library for quiet moments, and beautifully landscaped outdoor spaces ideal for leisurely strolls or gatherings with friends. A computer center ensures residents stay connected with loved ones via Wi-Fi/high-speed internet access.
Care services at Saint Mary's Villa are comprehensive and compassionate; residents have access to 24-hour supervision and support with activities of daily living such as bathing, dressing, and mobility assistance. Medication management ensures health needs are met with diligence while the mental wellness program supports cognitive well-being.
The community encourages active participation through concierge services that help organize planned day trips and resident-run activities that foster friendships and connection among peers. Scheduled daily activities ensure there’s always something engaging happening within the community.
Conveniently located near local cafes, parks for leisurely outings, numerous pharmacies for medication needs, accessible healthcare with several nearby physicians and hospitals ensures that everything residents need is just around the corner.
At Saint Mary's Villa Nursing Home, residents find not only a place to live but also a vibrant home where they can thrive amidst caring support from devoted staff in a compassionate environment.
Saint Mary's Villa Nursing Home is located at 516 Street. Mary'S Villa Road, Moscow, PA 18444 in Wayne County, Pennsylvania
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