Dunmore Health Care Center

Pros

• The staff at Dunmore Health Care Center is attentive to the needs of residents and genuinely cares about their well-being, providing comfort to families.
• Residents participate in various activities that engage them and enhance their quality of life, contributing to a positive atmosphere.
• The facility is clean and well-maintained, creating a welcoming environment for both residents and visitors.
• Many families have peace of mind knowing their loved ones receive excellent care during their stay at the center.
• Staff members are described as friendly, accommodating, and professional, fostering a sense of community within the facility.

Cons

• The staff at Dunmore Health Care Center didn't want to deal with negative issues or billing concerns, leading to financial disorganization.
• Some residents expressed dissatisfaction with being there and the restrictions on visitations due to COVID-19 lockdowns.
• One reviewer mentioned that while the staff was kind, their loved one experienced delays in receiving help when calling for assistance.
• Another reviewer found the food to be awful and felt that the facility's appearance was only fair.
• A resident stated they couldn't stand being at Dunmore Health Care Center despite acknowledging that the staff were nice.
• Some reviews noted that not all staff members performed adequately, with occasional complaints about certain individuals not working effectively.

Review

Dunmore Health Care Center has received a broad spectrum of reviews from families and friends of residents, illustrating both strengths and areas for improvement within the facility. Overall, many reviewers commend the staff for their dedication and attentiveness toward the residents, often noting how this care translates into a sense of safety and contentment for those receiving assistance. Several testimonials highlight that the staff’s approach goes beyond mere caregiving; they truly engage with residents in meaningful ways, fostering an environment where individuals feel valued and respected.

A number of reviewers specifically praised the interactions between staff members and residents. Families expressed gratitude for how nurses and certified nursing assistants (CNAs) actively participated in activities with their loved ones—encouraging engagement even among those who might typically be withdrawn. For instance, one individual mentioned that their husband took part in activities he generally wouldn’t have engaged with before his stay at Dunmore Health Care Center. This level of involvement not only promotes mental stimulation but also enhances social interaction among residents, contributing positively to their overall wellbeing.

While many comments regarding the quality of care were overwhelmingly positive, some reviews pointed out financial disorganization as a significant drawback. One reviewer noted a discrepancy in billing that resulted in over $5,000 owed to them, highlighting concerns about the administrative side of operations at Dunmore Health Care Center. This lack of organization appeared to create added stress for family members on top of already difficult situations involving their loved ones’ health needs. Additionally, there were reports stating challenges with communication; some individuals indicated that phone calls often went unanswered, which could exacerbate worries regarding loved ones' welfare.

The physical state of the facility garnered mixed reactions as well. Many visitors commented on its cleanliness and upkeep while noting that it is not overcrowded like larger nursing homes. One observer appreciated how clean it smelled upon entering and noted pleasant decorations throughout the establishment. However, other reviewers mentioned that there were difficulties accessing parts of the facility due to Covid-related restrictions. This limited access understandably affected some families' experiences as they could not fully assess day-to-day operations or directly interact with their relatives without prior arrangements.

Dining experiences varied amongst reviewers: while some described meals as satisfactory—with good portions provided for three meals per day—others criticized food quality harshly, asserting it was unappetizing during stays at Dunmore Health Care Center. The inconsistency might reflect broader issues within kitchen management or food sourcing practices at the facility rather than being indicative of overall standards.

Despite these drawbacks, many families expressed high levels of satisfaction concerning resident care provided by CDCs and RNs alike; they emphasized this feeling emerged from seeing genuine kindness shown by staff members toward patients following personal struggles through rehabilitation or long-term stays at Dunmore Health Care Center. There are mentions indicating strong relationships formed between caregivers and residents—a promising sign when evaluating opportunities for emotional support alongside physical assistance.

In conclusion, Dunmore Health Care Center stands as a facility marked by outstanding employee dedication coupled with room for improvement in administrative organization and communication processes regarding billing issues or accessibility constraints amid pandemic measures still impacting operations today significantly—even affecting visitor experiences negatively—but continues its commitment strive toward creating welcoming environments showcasing compassion through daily care activities ensuring both comfortability alongside professionalism successfully rendered by its devoted team members caring deeply about seniors’ welfare thoroughly demonstrated during each visit reported above.

Physicians

• Commonwealth Health Advanced Imaging Specialists (0.2 miles)
• Sleep Disorder Center (0.2 miles)
• Dr Cali (0.2 miles)
• Northeast Radiation Oncology (0.3 miles)
• Professional Neurological (0.8 miles)
• Hematology and Oncology Associates of NEPA (0.8 miles)
• Mulberry Medical Center (1.2 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Rite Aid (0.8 miles)
• CVS Pharmacy (1.4 miles)
• Omnicare Pharmacy (1.7 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Rite Aid (2.5 miles)

Cafes

• Mansour's Grocery & Coffee (0.7 miles)
• Zummo's Cafe (1.6 miles)
• Carmen's At The Radisson Lackawanna Station (1.8 miles)
• Northern Light Espresso Bar (1.8 miles)
• Starbucks (2.1 miles)
• Panera Bread (3.8 miles)
• Panera Bread (4.1 miles)

Hospitals

• Geisinger System Services (0.8 miles)
• Geisinger Community Medical Center (1.1 miles)
• Linwood Nursing Rehab Center (1.2 miles)
• Moses Taylor Hospital (1.2 miles)
• Mercy Hospital Wound Care (1.3 miles)
• Regional Hospital of Scranton (1.4 miles)
• Scranton Hospital Company (1.4 miles)

Restaurants

• Henry's On Clay (1 miles)
• McDonald's (1.4 miles)
• Manning Farm Dairy (1.5 miles)
• Cooper's Seafood House (1.6 miles)
• National Bakery (1.6 miles)
• Osaka Restaurant (1.7 miles)
• Trax (1.8 miles)

Parks

• Sherwood Park (1.1 miles)
• Steamtown National Historic Site (2 miles)
• McDade Park (4.1 miles)

Places of Worship

• Saint Stanislaus Pncc-Church (2.4 miles)
• St Ann's Monastery Parish (3.3 miles)